eSignature
Secure, legally binding electronic signatures with a tamper-evident audit trail that documents signer identity, IP address, and timestamps to support enforceability and recordkeeping for organizational contracts.
Comparing signNow with Close CRM helps organizations match signature and document workflow needs to CRM-driven sales operations, balancing compliance, integration, and cost considerations for efficient contract processing.
An IT Administrator configures single sign-on, access controls, and API keys for integrations between signNow and Close CRM. They validate encryption, set retention policies, and coordinate vendor security assessments to meet organizational compliance obligations.
A Sales Manager uses Close CRM for pipeline oversight and integrates signNow for contract signature workflows. They create templates, automate document sends, and monitor completion rates to reduce time-to-close and maintain consistent contract records.
Procurement, legal, sales ops, and IT teams evaluate both platforms to align contract signing and sales workflows with compliance and integration requirements.
Different stakeholders prioritize distinct capabilities: legal focuses on auditability, IT on integrations, and sales on speed of signature within pipelines.
Secure, legally binding electronic signatures with a tamper-evident audit trail that documents signer identity, IP address, and timestamps to support enforceability and recordkeeping for organizational contracts.
Reusable document templates let teams standardize contract language, pre-position signature and data fields, and reduce repetitive preparation work while ensuring consistent terms across agreements.
Bulk Send enables distribution of identical documents to multiple recipients with individualized signing sessions, reducing manual sends and improving throughput for high-volume agreements.
Team-level templates allow administrators to publish standardized documents for use across departments, enforcing brand and legal consistency while simplifying onboarding for new users.
Every transaction captures a comprehensive audit trail including signer actions, timestamps, IP addresses, and document hashes to support compliance and evidentiary needs.
Multiple signer authentication options such as email verification, SMS codes, and knowledge-based authentication give organizations flexibility to match security to transaction sensitivity.
signNow integrates with Google Docs and Drive to convert documents to signable PDFs directly from editors, preserve document history, and store completed agreements in Drive folders with consistent naming conventions and access controls.
Integration with Dropbox allows automatic transfer of signed documents into designated team folders, retaining folder-level permissions and enabling central backups for compliance and record retention.
Connecting signNow and Close CRM enables sending documents tied to contacts or opportunities, syncing signed agreements and metadata back to the CRM to maintain a single source of record for sales contracts.
signNow’s API supports programmatic document creation, sending, and retrieval so organizations can embed signing into custom applications or automate document lifecycles within existing systems.
| Feature | Configuration |
|---|---|
| Reminder Frequency | 48 hours |
| Auto-attach signed PDF to CRM record | Enabled |
| Notification recipients | Sender and deal owner |
| Signature order enforcement | Sequential |
| Retention policy for signed documents | 7 years |
Users can access signNow and Close CRM from modern desktop and mobile browsers, with apps available for mobile signing and basic administration.
For enterprise deployments, confirm browser versions, mobile OS update policies, and single sign-on compatibility with IT to ensure consistent user experience and secure access across devices.
A regional healthcare clinic digitized patient consent forms using signNow integrated with its scheduling system.
Resulting in faster patient intake and reliable audit-ready records.
A B2B sales organization connected Close CRM to signNow to attach signed contracts to opportunities automatically.
Leading to shorter sales cycles and consistent contract archiving within the CRM.
| Feature | signNow (Recommended) | Close CRM | Notes |
|---|---|---|---|
| eSignature capability | Native signing vs integration required | ||
| HIPAA compliance support | signNow offers HIPAA configurations | ||
| CRM pipeline automation | Limited | Close focuses on pipeline workflows | |
| Bulk sending | High-volume distribution support |
| Pricing Element | signNow (Recommended) | Close CRM | Typical price range | Billing model | Notes |
|---|---|---|---|---|---|
| eSignature availability | Included on Business and Enterprise plans with native signing | Requires third-party eSignature integration or custom workflow | From low single-digit to mid-double-digit per user monthly typical | Monthly or annual subscription | signNow includes native signing, Close requires addon integration or API |
| API access | Full REST API access available on higher tiers with developer keys | Public API available with usage limits and developer docs | Commonly $50 to $200+ per month depending on plan and usage | Subscription with rate-based tiers | Evaluate rate limits and transactional pricing |
| HIPAA compliance | Business and Enterprise options provide HIPAA-supporting controls and BAA availability | Close CRM does not publish HIPAA attestation as standard | Price often increases for compliant deployments | Enterprise billing and contracts | Ask vendors for BAAs and controls documentation |
| Templates and bulk features | Template creation and Bulk Send included on business tiers to support mass distributions | Close provides document storage but not native Bulk Send for signatures | Included in mid-tier plans commonly | Subscription tiers vary by capability | Bulk Send reduces manual workload for mass agreements |
| Support and SLA | Enterprise plans include priority support and SLAs for signNow | Close CRM offers tiered support options with faster response on higher plans | Support packages range widely by vendor | Typically annual contract for SLA | Confirm response times and escalation paths |