Templates
Reusable templates speed repeat agreements and reduce errors; signNow includes user-friendly template libraries and field presets suitable for frequently used forms.
Electronic signatures from signNow and Close CRM eSignature are designed to meet U.S. standards under ESIGN and UETA; choosing a solution also affects operational speed, manual error reduction, and recordkeeping consistency.
Administrators manage account security, user provisioning, and global settings. They review audit logs, configure SSO, and set organization-wide retention and authentication policies to meet compliance needs.
Standard users prepare documents, send signature requests, and manage templates. They can access signed records in permitted folders and follow role-based restrictions set by admins.
Reusable templates speed repeat agreements and reduce errors; signNow includes user-friendly template libraries and field presets suitable for frequently used forms.
Bulk Send lets you distribute identical documents to many recipients with individualized fields and tracking for batch signature processes.
APIs enable embedding signature flows in custom apps; both platforms offer APIs but differ in endpoints, SDKs, and developer tooling.
Multiple signer authentication methods such as email verification, SMS codes, and KBA vary by vendor and plan level.
Comprehensive audit logs record signer IP, timestamps, and field-level events for compliance and dispute resolution.
Integration depth ranges from built-in CRM features to connector-based workflows; integration impacts lead-to-contract automation.
Two-way integration allows conversion of Google Docs to templates, field mapping, and sending without exporting to PDF, easing collaboration for content-heavy documents.
Native or connector-based CRM links map contact and opportunity data to documents and return signed PDFs to the customer record for auditability.
Cloud storage connectors enable automatic syncing of signed documents to designated folders and retention locations for centralized backups.
Customizable templates with preset fields and conditional logic reduce repetitive work and enforce consistent data capture across teams.
| Setting Name | Configuration |
|---|---|
| Reminder Frequency | 48 hours |
| Signing Order | Sequential |
| Auto-Archive To CRM | Enabled |
| Webhook Endpoint | Custom URL |
| Expiration Period | 30 days |
Both signNow and Close CRM eSignature support modern browsers and mobile platforms, with small differences in native app availability and offline features.
For large deployments verify browser versions, mobile OS compatibility, and any required browser extensions or API credentials before rolling out to teams.
A brokerage digitized purchase agreements and disclosures to reduce in-person meetings and speed closings.
Resulting in faster closings and clearer compliance records for audits and escrow reconciliation.
A sales team embedded eSignature into their CRM to eliminate manual PDF handling during deal stages.
Leading to higher contract completion rates and faster revenue recognition across sales pipelines.
| Feature | signNow (Recommended) | Close CRM eSignature |
|---|---|---|
| Native CRM Integration | Yes, multiple CRMs | Limited, via connector |
| Bulk Send | ||
| API Access | REST API, SDKs | Limited or via partner |
| Mobile App | iOS and Android | Web-first mobile |
Set retention periods by document type
Daily snapshots to cloud storage
Export PDFs for long-term storage
Suspend deletion during investigations
Ensure encryption and monitor access
| Pricing Feature | signNow (Featured) | Close CRM eSignature | DocuSign | Adobe Sign | HelloSign |
|---|---|---|---|---|---|
| Free trial availability | Free trial offered | Free trial offered | Free trial offered | Free trial offered | Free trial offered |
| Entry-level plans | Individual and Business tiers | Included with Close subscriptions | Personal and Standard plans | Acrobat-integrated plans | Essentials plans |
| API availability | Full REST API with SDKs | Limited partner APIs | Extensive API and Connect features | REST API and integrations | API with developer options |
| Bulk sending support | Available on paid plans | Not typical | Available on business plans | Available via enterprise | Available on specific plans |
| Compliance options | ESIGN/UETA, HIPAA option | ESIGN/UETA via integration | ESIGN/UETA, HIPAA (enterprise) | ESIGN/UETA, HIPAA (enterprise) | ESIGN/UETA, enterprise controls |