Security
Comprehensive encryption, access controls, and SOC-level security practices are essential for protecting client documents and meeting law firm security expectations.
Legal teams should compare signNow and Streak CRM to identify whether native eSignature features, integration costs, or regulatory obligations drive total cost of ownership and operational risk under ESIGN, UETA, and HIPAA in the United States.
The Site Admin configures account-wide settings, manages user provisioning and permissions, implements BAAs where required, and monitors audit logs to ensure signature workflows meet firm policies and regulatory requirements.
The Managing Partner reviews pricing, vendor contracts, and integration costs, evaluates risk exposure for client data handling, and decides whether a combined CRM and eSignature approach or a consolidated eSignature-first solution best serves firm operations.
Legal operations, compliance officers, and small firm managers commonly assess both platforms to match functionality with regulatory and budgetary needs.
Decision-makers weigh whether integration overhead or a single vendor solution better supports case management, client confidentiality, and retention policies.
Comprehensive encryption, access controls, and SOC-level security practices are essential for protecting client documents and meeting law firm security expectations.
Support for ESIGN, UETA, and options for HIPAA with a signed BAA are critical for firms handling sensitive client information.
A robust REST API with SDKs enables automated document generation, status checks, and retrieval in matter management systems or custom legal applications.
Secure mobile and tablet signing options allow remote client signature capture while preserving audit trails and signature validity.
Detailed transaction reports, user activity logs, and exportable audit data support internal controls and external review needs.
Advanced template controls, conditional logic, and pre-filled fields reduce errors and speed repetitive legal document preparation.
ESIGN and UETA compliance with detailed audit trails, signer IP logs, timestamps, and tamper-evident document integrity to support enforceability in U.S. courts and administrative contexts.
Reusable templates and fields reduce repetitive work for recurring legal forms, support consistent data capture, and lower the chance of missing required clauses or client information.
Ability to send the same document to many recipients efficiently while maintaining individualized records, signature flows, and separate audit logs for each signer.
Native integrations, API access, and connectors to storage or CRM systems that enable automated attachment, indexing, and retrieval within legal matter management workflows.
| Setting Name | Configuration |
|---|---|
| Reminder Frequency | 48 hours |
| Signature Order | Sequential |
| Integration Enabled | Yes |
| Retention Period | 7 years |
| User Role Defaults | Signer and Admin |
Confirm device and browser compatibility before procurement to avoid unexpected access issues for signers or internal users.
Ensure users have updated browsers or the signNow mobile app, and validate OAuth or SSO configuration with existing identity providers to maintain secure access and smooth signer experience across devices.
A five-attorney family law firm needed reliable signed forms and secure storage for client documents.
Resulting in clearer compliance records and reduced administrative time during client onboarding and retention.
A regional behavioral health provider required HIPAA-safe signature capture for consent forms and protected health information.
Leading to faster consent workflows, consistent retention practices, and clearer legal defensibility for signed records.
| Feature | signNow (Recommended) | Streak CRM |
|---|---|---|
| eSignature native | ||
| Lead management | Basic pipeline | Native CRM |
| HIPAA support | Supports (BAA) | |
| Gmail integration |
Confirm compliance and workflow needs.
Create admin and user accounts.
Connect CRM and storage systems.
Build commonly used legal forms.
Run test signings and audits.
Deliver role-based training sessions.
Start production use with monitoring.
Tweak settings based on feedback.
Retain signed agreements until statutory exposure ends.
Keep intake documents for firm-defined minimum years.
Follow applicable HIPAA retention requirements as required.
Ensure logs are stored for discovery and audits.
Archive older matters per retention policy.
| Plan/Feature | signNow (Recommended) | Streak CRM | DocuSign | Adobe Sign | Dropbox Sign |
|---|---|---|---|---|---|
| Starting Price (per user/mo) | From $8 per user per month | Free tier; paid plans from $39 per user per month | From $10 per user per month | From $9.99 per user per month | From $15 per user per month |
| Free Plan or Trial | 14-day trial available | Free tier available | 30-day trial or free tier | Free trial available | Free trial available |
| Bulk Send capability | Included in appropriate business tiers | Not an eSignature feature | Available with business plans | Available in enterprise plans | Available with limits |
| API Access and SDKs | REST API with SDKs and documentation | CRM API for pipelines, not full eSign | Robust API and developer tools | Comprehensive API and enterprise SDKs | REST API with developer resources |
| HIPAA readiness | BAA available for HIPAA deployments | Not HIPAA certified or intended | Offers BAA and HIPAA support | Offers BAA for covered customers | HIPAA available on enterprise plans |
| CRM and integration support | Native integrations plus Zapier and direct API | Native Gmail CRM integration | Integrates with major CRMs natively | Deep integrations with Salesforce and CRMs | Integrates via API and Zapier |