How do I become SOC 2 compliant?

To become SOC 2 compliant, start by identifying the areas of your business that need improvement to meet the Trust Services Criteria (TSC). Then, implement necessary controls and policies to adhere to the TSC requirements. Finally, have a third-party audit your compliance efforts to receive SOC 2 certification. airSlate SignNow offers a one-stop solution for all electronic signature needs. With high-volume eSignature features like bulk sending, templates, and custom fields, users can automate document workflows and increase productivity. Impress customers by sending documents in minutes instead of days, and save money while maximizing ROI with affordable pricing and no setup fees. airSlate SignNow empowers its customers to streamline their document workflows, save time and money, and stay ahead of competitors in a fast-paced digital economy.

What is soc1 and SOC 2 compliance?

SOC1 and SOC2 compliance are industry standards for security controls related to financial reporting and data protection. These standards ensure that companies' financial data is protected and that customer information is kept confidential. airSlate SignNow is an advanced digital signature platform that enables businesses to streamline their document processes, saving time and money. With high-volume eSignature features, users can increase productivity, impress customers, and maximize ROI while reducing costs associated with paper-based workflows. Whether you're a business owner, manager, or employee, airSlate SignNow has the tools you need to stay ahead of the game and drive success.

Are SOC reports required?

Yes, SOC reports are required for companies that handle sensitive information to ensure compliance with security standards. To streamline the process of signing and sending important documents, businesses can utilize airSlate SignNow's high-volume eSignature features, which promote productivity and efficiency. This solution can also help impress customers and reduce costs, while maximizing ROI by providing customizable workflows and advanced security measures. With airSlate SignNow, SMBs and mid-market businesses can confidently manage their documents and focus on growing their business.

What are SOC 2 controls?

SOC 2 controls are a set of standards for data security and privacy that companies utilize to protect their clients' information. airSlate SignNow is an electronic signature solution that provides robust high-volume eSignature features for small and medium businesses. With airSlate SignNow, users can streamline document workflows, impress customers, and save money while maximizing ROI. airSlate SignNow's customizable eSignature workflows allow business owners, managers, and employees to confidently manage their documents and meet their goals.

A SOC 2 is a report on the controls of a company's information systems and IT processes, particularly those that deal with customers' confidential information. It is conducted by a third-party auditor to ensure that businesses meet specific security and confidentiality requirements for electronic data. SOC 2 reports are increasingly being used as a reliable method for businesses to prove their security and privacy policies, compliance, and operational effectiveness to their clients, partners, and stakeholders.

What is SOC 2 Type 2 certification?

SOC 2 Type 2 certification is a validation that airSlate SignNow takes data security seriously. It means that airSlate SignNow has implemented the necessary controls and safeguards to protect customer data and ensure the privacy and integrity of electronic signatures. With airSlate SignNow, users can streamline their document workflows, saving time and increasing productivity. By impressing customers with efficient and secure electronic signatures, businesses can build trust and loyalty. airSlate SignNow also helps businesses save money by eliminating the costs of printing, mailing, and storing paper documents. With airSlate SignNow, businesses can maximize their ROI by investing in a customizable eSignature solution that is reliable, secure, and easy to use.

What is SOC Type 1 and Type 2?

airSlate SignNow is an electronic signature solution that offers high-volume eSignature features to enhance document workflows and increase productivity. It empowers companies to impress their customers while saving money and maximizing ROI. Managers and employees accountable for documents can benefit from airSlate SignNow's expertise in customizable workflows to streamline their processes and move fast with everything they need to eSign their documents. Join the many SMBs and Mid-Market companies already using airSlate SignNow to improve their electronic signature solutions.

What is a SOC assessment?

A SOC assessment is an evaluation of the security controls and protocols in place for an organization's information technology systems. It assesses the effectiveness of these security measures in protecting against cybersecurity threats. The assessment is typically conducted by an external auditor or consultant who reviews the organization's policies, procedures, and technologies to identify areas of vulnerability and recommend improvements. airSlate SignNow is the ultimate electronic signature solution that streamlines the document workflows of small and medium businesses while impressing customers and boosting their productivity. With high-volume eSignature features, airSlate SignNow simplifies the signing and management of documents to save businesses money and improve ROI. Users benefit from a platform that is tailored to their specific needs and that they can customize to maximize the value it provides. As a small or medium business owner, manager, or employee accountable for documents, you'll want to impress your customers by quickly sending out and receiving duly signed documents while saving time and money in the process. airSlate SignNow's customizable workflows offer maximum flexibility and reliability that can be tailored to your unique requirements. Trust in airSlate SignNow to beat your deadlines, impress your collaborators and customers, and focus on what you do best - running your business.

What is a SOC 2 audit?

A SOC 2 audit is an evaluation of a service provider's controls around security, availability, processing integrity, confidentiality, and privacy by a third-party auditor according to the American Institute of CPAs' (AICPA) Trust Services Criteria (TSC). This audit ensures that companies properly manage and secure their sensitive data and customer information before using their services. airSlate SignNow simplifies document workflows and adds a layer of security with features like two-factor authentication, reusable templates, automatic alerts, and audit trails. Agile teams can streamline approvals, contracts, and NDAs without leaving the office, impressing clients with the swiftness they can work with. It's not just about efficiency but also cost-effectiveness; airSlate SignNow has transparent pricing with a variety of packages available: try it out before committing to a plan. With airSlate SignNow, businesses can increase productivity with fewer obstacles, impress clients with the speed and accuracy of document workflows, and save money in the long run by replacing or minimizing paper usage. airSlate SignNow has already won trust from renowned companies such as Deloitte, CenturyLink, and Forbes, and you can follow in their footsteps by customizing airSlate SignNow's features to their needs.

What does SOC 1 Compliance mean?

airSlate SignNow is an electronic signature solution that empowers businesses to streamline their document workflows with high-volume eSignature features. With airSlate SignNow, users can increase productivity, impress customers, and save money, all while maximizing ROI. Whether you're a small business owner or an employee accountable for documents, airSlate SignNow ensures fast and secure transactions with customizable workflows tailored to your specific needs. Trust in airSlate SignNow to handle your eSignature needs with confidence.

What is the difference between SOC 2 and ISO 27001?

airSlate SignNow is an electronic signature solution designed for modern businesses to move nimbly while streamlining their document processes with high-volume eSignature features. With airSlate SignNow, users can increase productivity, impress customers, and save costs while maximizing ROI through customizable workflows. Our easy and intuitive solution caters to small and medium businesses, managers, and employees who require accountability and efficiency in their document management. Trust airSlate SignNow's expertise in eSignature solutions to help transform your business.

What is included in a SOC 2 report?

A SOC 2 report includes information on a company's policies and procedures regarding security, availability, processing integrity, confidentiality, and privacy of customer data. It provides users with the assurance that a company's systems are secure and reliable while meeting strict compliance standards. airSlate SignNow is an easy-to-use electronic signature solution designed to improve productivity in document workflows. With features like automated signing, in-person signing, and document templates, users can save time and impress their customers. Additionally, airSlate SignNow can help businesses save money while maximizing their ROI by streamlining their workflows. By using airSlate SignNow, citizens with small to medium businesses, managers, and employees accountable for documents can enhance their workflows and increase productivity. airSlate SignNow's intuitive interface and powerful features make it easy to create customized workflows that match your specific needs. Impress your customers with fast turnaround times, reduce manual processing time, and get contracts executed faster with airSlate SignNow.

How long is a SOC 2 report good for?

A SOC 2 report is generally valid for one year, after which a new report must be obtained. This is to ensure that the organization's controls are current and effective. airSlate SignNow is a leading electronic signature solution that offers high-volume eSignature features to help users increase productivity with document workflows, impress customers, and save money while maximizing ROI. With airSlate SignNow, small/medium businesses, managers, and employees accountable for documents can streamline their processes and gain greater control over their workflows, all while enjoying the benefits of a customizable eSignature solution that can be tailored to meet their specific needs. Trust airSlate SignNow to help you move fast with everything you need to send and eSign your documents.

What does SOC report mean?

airSlate SignNow is an electronic signature solution that elevates your document workflows, saves you money, and impresses your customers. With high-volume eSignature features, you can move fast and efficiently whether you're a small or medium business owner, manager, or employee. Maximize your ROI with airSlate SignNow and experience the convenience of sending and eSigning your documents online.

Who does SOC 2 apply to?

SOC 2 applies to service providers who process data on behalf of their clients. airSlate SignNow is an electronic signature solution that simplifies the document workflow allowing users to increase productivity, impress customers, and save money while maximizing ROI. With powerful features like automatic reminders, reusable templates, and secure cloud storage, airSlate SignNow empowers business owners, managers, and employees to streamline their document workflows, making it easy to sign and send important documents from anywhere, on any device.

What is a SOC report?

A SOC report is a report issued by a certified public accountant that describes an organization's internal controls over financial reporting. It helps service organizations that operate in regulated markets foster trust and confidence through transparency and accountability. airSlate SignNow is an electronic signature solution that streamlines document workflows, impresses customers, and saves businesses money, maximizing ROI. With high-volume eSignature features, SMBs and Mid-Market companies can move fast, increase productivity, and achieve better results. Try it for yourself and experience the benefits firsthand!

What does it mean to be SOC 2 compliant?

Being SOC 2 compliant means that a company has implemented strict security measures to protect their clients' information. With airSlate SignNow as an electronic signature solution, users can increase productivity by streamlining document workflows, impress customers with a modern and secure process, and save money while maximizing ROI. As a trusted and customizable eSignature solution, airSlate SignNow offers small/medium businesses and managers the tools they need to optimize their document processes with confidence.

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SOC 2 Signatory: Compliant eSignature Solution

SOC 2 Signatory: Secure eSignature with SignNow

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What soc 2 signatory means for electronic signing

A soc 2 signatory refers to an individual or system used to execute electronic signatures in ways that support SOC 2 compliance objectives for security, availability, processing integrity, confidentiality, and privacy. In practice, this covers the signing method, identity verification level, cryptographic protections, and audit records that demonstrate controls were applied and enforced during signature collection. Organizations capture these details to satisfy auditors and to show evidence that signature workflows and document custody align with internal controls and third-party attestation requirements for service organizations.

Why aligning signatures with SOC 2 matters

Using a soc 2 signatory approach helps preserve evidentiary trails and control consistency across signing workflows, supporting audits and regulatory reviews.

Common challenges when implementing soc 2 signatory

Ensuring signer identity verification meets audit expectations without adding unnecessary friction for users.
Preserving immutable audit logs while allowing legitimate access and redaction under retention policies.
Coordinating cross-system authentication and SSO to maintain consistent access controls and least privilege.
Demonstrating chain-of-custody for documents stored in mixed on-premises and cloud environments.

Representative user roles for soc 2 signatory

Compliance Officer

A Compliance Officer coordinates SOC 2 readiness by identifying where electronic signatures intersect with control objectives, defining verification requirements, and collecting evidence for auditors. They review signing configurations, retention policies, and audit logs to ensure the organization can demonstrate consistent control implementation across document workflows.

IT Administrator

An IT Administrator configures identity providers, API integrations, and security settings for the signing platform. They manage role-based access, encryption keys, and system logs, and they coordinate with vendors to ensure that the platform's technical controls map to the organization's SOC 2 control matrix.

Typical teams and stakeholders for soc 2 signatory workflows

Security, compliance, legal, and operations teams commonly engage with soc 2 signatory requirements during policy design and audits.

Compliance officers who define controls and review audit evidence during SOC 2 examinations.
IT and security teams implementing authentication and logging configurations for signing systems.
Business operations teams that manage recurring contract and vendor signature processes.

Successful adoption combines policy, technical configuration, and training so signatures reliably meet audit criteria and business needs.

Additional capabilities to strengthen soc 2 signatory controls

Beyond core features, these functions help operationalize SOC 2 controls across teams and systems for repeatable, auditable signing processes.

API Access

Programmatic signing and logging integration to include signature events within existing control and monitoring systems.

SAML SSO

Centralized identity management and single sign-on reduce account sprawl and enforce consistent access policies.

Document Retention

Configurable retention and archival policies ensure that signed artifacts are preserved according to compliance timelines.

Role Permissions

Granular roles limit who can send, sign, or access signature logs to enforce separation of duties.

Encryption Keys

Customer-managed key options and strong key management practices to control access to encrypted content.

Compliance Certifications

Platform attestations and SOC 2 reports help mapping vendor controls to the organization’s control matrix.

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Core features that support soc 2 signatory workflows

Key platform capabilities help organizations maintain consistent controls and produce the documentation auditors require for SOC 2 attestation.

Templates

Reusable document templates reduce variation and ensure required fields are present, preserving consistent data capture and reducing the risk of missing control evidence during audit sampling.

Bulk Send

Sending identical documents to multiple recipients with consistent authentication and logging preserves control uniformity and simplifies evidence collection for recurrent transactions.

Audit Trail

Comprehensive, time-stamped audit trails record signer identity, IP addresses, action types, and cryptographic hashes needed to demonstrate chain of custody to auditors.

Authentication Options

Multiple signer verification methods, including email, SMS, knowledge-based checks, and integrations with identity providers, let organizations scale assurance to meet risk and control requirements.

How soc 2 signatory works in practice

An effective soc 2 signatory process combines identity checks, secure signing methods, immutable logs, and retention policies to align signing with control objectives.

Identity: Verify signer via email, SMS, or ID check
Signing: Apply cryptographic signature and timestamp
Logging: Capture event details and document hashes
Retention: Store artifacts per policy and audit needs

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Quick steps to set up a soc 2 signatory workflow

Follow these essential steps to assemble a signing workflow that preserves auditability and supports SOC 2 control requirements.

01

Define policy: Specify verification and retention rules
02

Configure platform: Enable logging, encryption, and MFA
03

Pilot workflow: Test with real documents and users
04

Collect evidence: Export audit reports for review

Steps to maintain audit trails for signed documents

Follow these discrete actions to ensure audit-ready records for every signature event.

01

Enable logging:

Turn on comprehensive event capture

02

Hash artifacts:

Store document hashes for integrity checks

03

Timestamp events:

Use trusted time sources

04

Export reports:

Generate audit summaries on demand

05

Retain records:

Apply retention per policy

06

Review regularly:

Periodic log and control reviews

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Typical configuration settings for a SOC 2–aligned signing workflow

Set these workflow parameters to align signing processes with control objectives and audit evidence needs.

Feature	Value
Reminder Frequency	48 hours
Signing Order	Sequential
Authentication Method	Email + SMS
Retention Period	7 years
Notification Settings	Admin and user alerts

Supported platforms for soc 2 signatory access

Signing solutions typically support modern desktop and mobile platforms to ensure secure access across user devices.

Desktop: Windows, macOS browsers
Mobile: iOS and Android apps
APIs: REST API for integrations

Ensure browsers are up to date, mobile apps are current, and API credentials are rotated regularly to maintain a secure signing environment consistent with SOC 2 expectations.

Security controls to look for in a soc 2 signatory solution

Encryption at rest: AES-256 or equivalent

Encryption in transit: TLS 1.2+ required

Multi-factor authentication: Optional and configurable

Detailed audit log: Time-stamped events

Role-based access: Granular permissions

Document integrity checks: Hash verification

Industry examples of soc 2 signatory in practice

These case narratives show how organizations integrate SOC 2–aligned signing processes into routine document workflows while balancing verification and user experience.

SaaS vendor onboarding

A mid-market SaaS company standardized customer onboarding contracts with an eSignature platform that enforces verified email and optional ID checks

configured automated reminders and an ordered signing sequence
captured cryptographic hashes and full audit logs for every signature event

Resulting in auditable evidence that reduced time to produce SOC 2 artifacts and simplified auditor requests.

Healthcare vendor agreements

A health services provider implemented a signing workflow that requires MFA and role-based approvals for vendors handling PHI

ensured signer identity and approval routing in stages
integrated logs with the security information and event management system for centralized review

Leading to consolidated evidence for HIPAA and SOC 2 reviews and clearer control documentation for auditors.

Best practices for secure and audit-ready soc 2 signatory

Adopt policies and technical measures that reduce risk, standardize processes, and make audit evidence straightforward to retrieve.

Document control requirements clearly

Write concise, auditable policy statements that define authentication levels, retention schedules, and signing responsibilities. Ensure the policy maps to SOC 2 control objectives and is approved by relevant stakeholders so auditors can trace requirements to implemented configurations.

Enforce least privilege and role separation

Grant platform access based on roles and responsibilities. Restrict who can change signing workflows, access audit logs, or manage encryption keys to reduce the risk of unauthorized modifications and to demonstrate separation of duties during audits.

Automate evidence collection

Use platform exports, API integrations, and centralized log storage to gather audit artifacts consistently. Automation reduces manual effort, minimizes missing evidence, and speeds responses to auditor requests for signature events and configuration snapshots.

Test workflows and maintain change logs

Periodically test signing workflows and record configuration changes. Maintain versioned documentation for templates and policies to demonstrate control over changes and to provide auditors with a clear history of system adjustments.

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Data accuracy, security, and compliance

airSlate SignNow is committed to protecting your sensitive information by complying with global industry-specific

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FAQs About soc 2 signatory

Answers to common questions about implementing and auditing soc 2 signatory processes in an organization.

Feature availability comparison for SOC 2–focused signing

A concise comparison of common SOC 2–relevant capabilities across leading signing platforms, with signNow listed first as Recommended.

Capability and Provider Comparison Table	signNow (Recommended)	DocuSign	Adobe Sign
SOC 2 report availability
HIPAA support
Bulk Send
API programmatic signing	REST API	REST API	REST API

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Risks when soc 2 signatory controls are weak

Audit findings: Control failures noted

Contract disputes: Signature authenticity questioned

Regulatory exposure: Compliance gaps revealed

Data breaches: Unauthorized access risk

Operational delays: Remediation and rework

Reputational harm: Client trust erosion

Pricing and plan snapshot for popular eSignature platforms

High-level plan names and typical entry-level cost indicators for major eSignature platforms, provided for general comparison and with signNow listed first as Featured.

Plan / Vendor	signNow (Featured)	DocuSign	Adobe Sign	Dropbox Sign	OneSpan Sign
Entry plan name	Personal	Personal	Acrobat Standard	Essentials	Business Cloud
Starting monthly cost	$8 per user per month	$10 per user per month	$14.99 per user per month	$8 per user per month	Contact sales
Annual contract available	Yes	Yes	Yes	Yes	Yes
Free trial offered	Yes	Yes	Yes	Yes	Yes
Priority support option	Available	Available	Available	Available	Available

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