Authentication
Confirm support for passwordless, multi-factor authentication, SSO via SAML/OIDC, and optional identity verification for higher-assurance transactions.
A focused evaluation reduces risk, verifies compliance, and confirms practical workflow fit before adopting an eSignature provider. It also clarifies integration effort, operational costs, and security posture relative to internal requirements.
An IT Manager leads technical validation, including API testing, Single Sign-On configuration, network requirements, and security assessments. They ensure the vendor's deployment model and integration approach align with internal architecture and that logging and monitoring meet operational needs.
Legal Counsel reviews electronic signature legality, examines audit trails and chain of custody, confirms compliance with ESIGN and UETA, and advises on data residency, retention, and regulatory obligations specific to the organization's industry.
IT, legal, compliance, and line-of-business stakeholders typically collaborate on an evaluation to assess technical fit and regulatory requirements.
Confirm support for passwordless, multi-factor authentication, SSO via SAML/OIDC, and optional identity verification for higher-assurance transactions.
Verify the completeness and immutability of transaction logs, including signer events, timestamps, IP addresses, and document hashes for legal defensibility.
Review retention, export, and destruction policies; ensure retention schedules and export formats meet records management needs and eDiscovery requirements.
Test native mobile apps and responsive web signing flows for consistent experience and offline or low-bandwidth behaviors that may affect remote signers.
Confirm built-in connectors for CRM, document storage, and identity providers and verify webhook reliability and supported data mappings.
Assess rate limits, bulk-processing capabilities, and SLA commitments to ensure the provider supports expected transaction volumes.
Evaluate how the provider handles reusable templates, team templates, role assignment, and dynamic fields. Confirm template versioning, sharing, and access controls meet organizational processes and that templates can be programmatically applied via API when needed.
Test batch sending capabilities for mass signature requests, including CSV import, field mapping, per-recipient personalization, and performance under load. Verify tracking, status reporting, and rate limits for large send volumes.
Validate available API endpoints, authentication methods, SDKs for common languages, and sample code. Check quotas, pagination, webhook reliability, and documentation clarity for integration planning.
Confirm role-based permissions, audit log access, domain and SSO configuration, and policy enforcement. Test account provisioning, deprovisioning, and centralized billing visibility for enterprise governance.
| Feature | Configuration |
|---|---|
| Reminder Frequency | 48 hours |
| Signing Order | Sequential |
| Authentication Level | Email + MFA |
| Notification Channels | Email and SMS |
| Retention Export Format | PDF/A |
Ensure the eSignature service supports the devices, browsers, and environments used by your organization and signers.
Confirm browser versions and mobile OS minimums for compatibility, and validate that any required browser plugins or permissions are acceptable to your user community before deployment.
Test a standard sales agreement from upload to final archive with typical fields and signatures
Resulting in verified end-to-end automation and accurate record linkage for downstream teams.
Simulate a healthcare consent form with PHI redaction and access controls
Ensures the platform enforces restricted access and provides necessary audit evidence for HIPAA compliance.
| Supported vendor columns | signNow (Featured) | DocuSign | Adobe Sign |
|---|---|---|---|
| Legally binding in US | |||
| HIPAA-ready option | |||
| Bulk Send capability | |||
| API and SDK availability | Comprehensive | Extensive | Extensive |
| Subscription tier comparison | signNow (Featured) | DocuSign | Adobe Sign | Dropbox Sign | PandaDoc |
|---|---|---|---|---|---|
| Entry-level plan | Business - from $8/user/month | Personal - from $10/user/month | Individual - from $9.99/user/month | Essentials - from $15/user/month | Individual - free tier available |
| Mid-tier plan | Business Premium - from $15/user/month | Standard - from $25/user/month | Small Business - from $30/user/month | Standard - from $20/user/month | Growth - from $19/user/month |
| Advanced plan | Enterprise - custom pricing | Business Pro - custom pricing | Business - custom pricing | Enterprise - custom pricing | Enterprise - custom pricing |
| Bulk/volume options | Available add-ons and discounts | Volume pricing available | Volume pricing options | Team plans available | Volume discounts possible |
| Support & SLA | Email and priority support options | 24/7 enterprise support | Enterprise support tiers | Business support offerings | Tiered support plans |
Create, execute, and manage workflows of any complexity, electronically from virtually anywhere. Scalable eSignature capabilities allow you to share documents with the right people in the correct order and define roles for each recipient. Execute document workflows faster and easier than ever before.
Optimize complex signing processes with airSlate SignNow’s powerful features to enhance your business. Control your automated eSignature workflows to ensure they're running at peak performance with instant notifications and reminders.
Bring teams together in a secure, shared environment. Manage documents, use form templates and notifications to create more efficient cross-organization collaboration. Free your employees from having to spend time on repetitive activities so that they can focus on valuable, business-critical tasks.
Run your projects with industry-leading integration. Collect Salesforce, Microsoft Teams, and SharePoint all in one business flow. Connect your software to a single system for endless possibilities and more productivity.
Feel safe with the knowledge that your information remains secure by the latest in encryption security. airSlate SignNow is GDPR and eIDAS certified and provides you visibility into your signing process with court-admissible audit trails. Configure user authorization and rights to manage who has access to what.