Use History Audit to View the Changes in SignNow

Download a document’s history to view all changes made and a detailed audit log with time stamps and IP addresses.

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What the use history audit to view the changes does

The use history audit to view the changes is an audit-trail feature that records every modification and interaction with a document, including timestamps, actor identity, IP address, and the specific change made. It provides a chronological log of uploads, edits, field changes, signature events, and exports, packaged so administrators and auditors can inspect who did what and when. For regulated workflows, this record supports verification, dispute resolution, and compliance reporting by preserving an immutable sequence of events tied to each transaction.

Why the audit view matters for document integrity

A clear, accessible use history audit to view the changes helps maintain chain-of-custody, reduces compliance risk, and makes it easier to validate signatures and edits during reviews or investigations.

Why the audit view matters for document integrity

Common challenges before using history audits

  • Difficulty proving who modified a document when multiple contributors share access and edits are scattered over time.
  • Manual version control creates duplicate files and inconsistent records that hinder accurate reconciliation.
  • Regulated industries face audits without a cohesive event log, increasing the time required to produce evidence.
  • Locating a specific change across large workflows can be time-consuming without indexed timestamps and actor details.

Representative roles and how they use audit logs

Contract Manager

Contract managers use the audit trail to confirm the sequence of approvals, identify who changed contractual terms, and export a dated record to include in contract files for internal governance and external audits.

IT Auditor

IT auditors review detailed event logs to verify access patterns, confirm proper authentication steps, and validate that document handling meets internal controls and regulatory requirements across systems.

Typical users of the audit view in operational teams

Teams across legal, compliance, procurement, and HR use the use history audit to view the changes to verify actions and maintain records.

  • Legal counsel verifying the authenticity and timing of executed agreements.
  • Compliance officers compiling records for regulatory review or incident investigations.
  • Procurement and account teams tracking approvals and contract revisions across vendors.

These users rely on clear event histories to support internal reviews, external audits, and to resolve disputes efficiently.

Advanced capabilities that complement audit visibility

Additional features that extend the usefulness of the audit view for enterprise workflows and regulatory needs.

Legal-ready reports

Preformatted audit reports that compile event metadata, timestamps, and signer identity into a document suitable for legal review and evidentiary purposes, reducing manual assembly during disputes.

API access to logs

Programmatic retrieval of audit entries through an API so organizations can integrate logs into SIEM systems, compliance platforms, or internal reporting tools for continuous monitoring.

Retention controls

Granular retention settings let administrators align log preservation with policy and legal requirements, enabling automatic deletion or legal hold as needed.

Alerting and monitoring

Configurable alerts notify admins of unusual audit events such as large export actions, repeated failed authentications, or changes by service accounts.

Encryption at rest

Stored audit logs are encrypted using industry-standard algorithms to ensure that event data remains protected from unauthorized access.

Role-based visibility

Fine-grained access control ensures only authorized roles can view, export, or delete audit entries, supporting separation of duties and governance.

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Core tools that improve audit effectiveness

Key features to look for that make the use history audit to view the changes practical for everyday compliance and operations.

Detailed event log

A complete chronological record that lists every interaction with the document, including edits, field-level changes, signature events, signers' identities, and system actions to provide a single source of truth for audits.

Exportable reports

Built-in export options produce PDF and CSV renditions of the audit trail so teams can submit event records to auditors or attach them to compliance packages without manual compilation.

Field-level history

Change entries at the individual field level show previous and current values with timestamps and user information, enabling granular verification of form modifications and preventing disputes over data changes.

Access controls

Role-based visibility limits who can view or export audit logs, ensuring sensitive history information is viewable only by authorized personnel and aligned with internal governance.

How the audit captures changes behind the scenes

Overview of the capture process from user action to permanent log entry.

  • Event capture: System records each user action
  • Metadata attach: Associate IP, timestamp, and device
  • Hashing: Compute document checksum
  • Immutable log: Append entry to secured record
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Quick step-by-step to check document change history

A concise walkthrough for locating and interpreting the audit entries associated with a document.

  • 01
    Open document: Locate the file in your workspace
  • 02
    View audit: Select the audit or history tab
  • 03
    Inspect entries: Review timestamps and actor details
  • 04
    Export log: Download a PDF or CSV record
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Recommended workflow settings for audit-enabled processes

Suggested configuration values to ensure consistent capture and access to audit logs across document workflows.

Setting Name Configuration
Audit retention period 7 years
Export format PDF, CSV
Reminder frequency 48 hours
Access role for exports Compliance Admin
Field-level tracking Enabled

Viewing audits across devices and platforms

The use history audit to view the changes is accessible from web, mobile, and tablet interfaces, with consistent metadata presentation across platforms.

  • Web browser: Modern browsers supported
  • Mobile app: iOS and Android
  • Offline access: View-only mode

Ensure the client app or browser meets minimum security and version requirements, and prefer the official application on mobile for full audit and export capabilities when performing compliance reviews or export actions.

Security and metadata captured in the audit

Timestamping: UTC date and time
User identity: Account email or ID
IP logging: Client IP address
Action type: Edit, sign, view
Document hash: SHA-256 checksum
Device info: User agent string

Industry examples using the audit view

Two practical examples show how the use history audit to view the changes supports distinct business workflows and compliance needs.

Healthcare Records

A hospital documents access and amendments to a patient consent form to keep a secure timeline of edits and approvals.

  • Audit entries include user role and timestamp for each change.
  • The feature reduces uncertainty when verifying consent status.

Resulting in faster reviews and clear evidence for HIPAA compliance and internal investigations.

Vendor Contracts

A procurement team tracks negotiation edits across multiple reviewers to ensure each redline is attributed correctly.

  • The audit highlights who proposed and approved each revision.
  • This shortens the approval cycle and prevents version disputes during procurement audits.

Leading to clearer contract governance and auditable records for financial and legal review.

Best practices for accurate and secure audit records

Practical guidance to ensure the audit trail remains reliable, accessible, and compliant with organizational policies.

Enable immutable logging and retention policies
Configure audit entries to be tamper-evident and retain logs according to legal and internal retention schedules, ensuring records remain available for required audit windows and legal hold scenarios.
Use strong user authentication and MFA
Require multi-factor authentication and enforce strong passwords so audit entries reliably map to verified identities and reduce the risk of impersonation or unauthorized edits reflected in the log.
Standardize document versioning and labelling
Apply consistent version labels and document metadata at creation to simplify traceability and make it easier to correlate audit entries with specific document revisions during reviews.
Limit export privileges and monitor access
Restrict who can export audit logs and enable alerts for export actions so that log dissemination is controlled and any unusual access is quickly investigated by administrators.

Troubleshooting common audit view issues

Answers to frequent questions and practical fixes when audit entries are missing, incomplete, or hard to interpret.

Audit features: signNow compared with major vendors

A concise comparison of audit-related capabilities across popular eSignature vendors, with signNow listed first as a recommended option.

Criteria signNow DocuSign Adobe Sign
Audit Trail Availability
Audit Granularity Full history Full history Summary-only
Export Options PDF, CSV PDF PDF, CSV
Field-level Tracking Limited
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Compliance risks mitigated by audit visibility

Invalid evidence: Weak proof of change
Data disputes: Undisputed versions missing
Regulatory fines: Noncompliance penalties
Breach investigations: Poor incident forensics
Contractual liability: Unclear responsibilities
Audit delays: Longer remediation time

How to track the history of your documents in airSlate SignNow

For your legal safety and general auditing purposes, airSlate SignNow features an entire event log with timestamps, emails, and IP addresses for all your documents. You can easily download audit trail data for your file or quickly review a document’s history in the web or mobile app.

Download a document with its history

Click More next to a document and select Download with History from the dropdown.

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Once downloaded, the document copy will be saved on your device. You will find its detailed history on the last page.

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Review the in-app audit trail

Click More next to a document and select History.

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You will see the entire document log in a new window. All its data is organized into several columns for your convenience:

  • Client: Shows whether the action was performed in the web app or the mobile app.
  • Event: The type of action or change in a document.
  • By: Email addresses of people who performed any actions with your documents.
  • Server Time/Client Time: Time when an action took place.
  • IP Address: IP addresses for changes made to a document.
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