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ALA eStore: Product Detail Printer Friendly 09/22/2005 02:32 PM SEARCH by keyword, ISBN, or item number Graphics Books Both Search Help Staff Development: A Practical Guide, 3rd Edition Elizabeth Fuseler Avery, Terry Dahlin, and Deborah A. Carver BROWSE CATALOG A brand new proactive and goal-oriented edition of a popular guide! More New and Forthcoming Titles Table of Contents • Acquisitions and Collection Development & Management Reviews Comment on or review this title • Administration and Management Price: $42.00 Member Price: $37.80 194 pages 8.5" X 11" Softcover ISBN: 0-8389-0801-2 © 2001 • Budgeting, Finance, and Fundraising • Buildings and Facilities • Cataloging and Classification • Children's, Young Adult, and School Services • Digital Library Operations and Services • Intellectual Freedom • Library Studies, Issues, and Trends • Marketing, Outreach, and Public Relations & Programs • Reference Services & Resources and Readers' Advisory • Staff Development and Human Resources • Technical Services Complete Description Libraries are only as good as the staffs running them. A strong commitment to ongoing staff development can help library administrators, managers, and trainers to equip their staffs with the tools necessary for running well-oiled, customerfocused libraries. In this brand new edition of a popular guide, direct from the Staff Development Committee of the Library Administration and Management Association (LAMA), you will find step-by-step guidelines for customizing a staff development program that is both proactive and goal-oriented. Drawing on the advice of 37 top experts with a variety of skill sets, you will learn how to assess your library?s needs and set training goals, budget appropriately, develop a set of core competencies, and map out a program specifically for your setting. Packed with hands-on training guidance, 14 new chapters focus on current trends in staff development, including online tutorials, technical training, customer service approaches, and mentoring. New to this edition: Realistic and relevant goal setting. http://www.alastore.ala.org/SiteSolution.taf?_sn=catalog2&_pn=product_detail&_op=841 Page 1 of 6 ALA eStore: Product Detail 09/22/2005 02:32 PM Program infrastructure development. Incorporation of core competencies. Diversity in staff development. Coaching and team skills. Enhanced with case studies and sample assessment surveys from both academic and public library settings, the third edition of Staff Development: A Practical Guide will help libraries of all types, with staff at all levels, to raise the bar and deliver cutting-edge and customer-based services. Back to top About the Author(s) The Staff Development Committee of LAMA?s Human Resources Section facilitates and promotes effective staff development programs in order to maximize staff abilities to successfully perform their responsibilities and thereby improve overall library effectiveness. The Library Administration and Management Association (LAMA), a division of the American Library Association, is an organization that encourages the study of administrative theory for improving the practice of administration in libraries, and for identifying and fostering administrative skill. Beth Avery is the director of Library Services at Western State College of Colorado. She is chair of the training committee for the International Association of Aquatic and Marine Science Libraries and Information Centers, and was co-chair of the Staff Development Committee at Colorado State University and Lamar University Libraries. Terry Dahlin is currently serving as the Staff Development Officer in the Harold B. Lee Library of Brigham Young University. He earned his master?s degree in library science at Brigham Young and has done advanced graduate work at the University of Utah in higher education and public administration. He has served on a variety of ALA committees, including on the LAMA Staff Development Committee. Dahlin has published two other books and a number of articles on topics relating to library administration. Deborah A. Carver is Interim University Librarian at the University of Oregon, where she has been on staff since 1990. She also served as Associate University Librarian at Appalachian State University in Boone, North Carolina, and began her career at the University of Virginia. She has served on the LAMA Board of Directors and several terms on LAMA?s Staff Development Committee. Back to top Table of Contents http://www.alastore.ala.org/SiteSolution.taf?_sn=catalog2&_pn=product_detail&_op=841 Page 2 of 6 ALA eStore: Product Detail 09/22/2005 02:32 PM Introduction How to Use This Book Part 1 Concepts 1 Introduction to Staff Development KATHRYN J. DEISS 2 How People Learn: Applying Adult Learning Theory and Learning Styles Models to Training Sessions SUSAN JUROW 3 The Place of Training in the Process of Change PAT L. WEAVER-MEYERS Part 2 Building a Staff Development Program 4 Creating Infrastructure SUSAN CRAIG 5 Finding Magnetic North for Staff Development and Training: The Compass Function of a Needs Assessment JOHN COCHENOUR AND DAVID KRUGER 6 How to Design and Conduct a Needs Assessment CHARLES E. KRATZ 7 How to Set Goals NANCY L. REED AND ELIZABETH FUSELER AVERY 8 How to Get Started: Questions to Ask ANNE GRODZINS LIPOW 9 How to Pay for Programs LYNN C. BADGER Part 3 Developing Your Staff 10 Core Competencies for Libraries and Library Staff BETH McNEIL AND JOAN GIESECKE 11 Building Managerial Competencies M. SUZANNE BROWN 12 Developing Orientation Programs for New Employees SANDRA J. WEINGART, CAROL A. KOCHAN, AND ANNE E. HEDRICH 13 Addressing Diversity in Library Staff Training JANICE SIMMONS-WELBURN 14 Mentoring to Develop Potential http://www.alastore.ala.org/SiteSolution.taf?_sn=catalog2&_pn=product_detail&_op=841 Page 3 of 6 ALA eStore: Product Detail 09/22/2005 02:32 PM AWILDA REYES 15 Coaching for Results JEANNE F. VOYLES AND CAROL A. FRIESEN 16 Developing of a Customer Service Attitude M. SUE BAUGHMAN 17 How to Provide Technical Training PATRICIA E. WALLACE 18 How to Train Teams JEANNE F. VOYLES AND KERRY SCOTT 19 How to Train for Building Communication Skills SUSAN WEHMEYER Part 4 Making the Most of Trainers 20 Developing and Selecting Trainers JULIE TODARO 21 How to Develop Training Skills WENDY L. SCOTT 22 How to Find the Experts, Speakers, or Presenters LYNN C. BADGER Part 5 Designing Instructional Programs 23 Creating Effective Training Programs PAT L. WEAVER-MEYERS 24 How to Create Online Tutorials MONICA R. WEBSTER AND JEROME E. WEBSTER 25 How to Prepare for a Specific Program ANNE GRODZINS LIPOW 26 How to Use Audiovisual Aids Effectively MAGGIE WEAVER 27 How to Make Effective Presentations MELISSA A. WONG Part 6 Ensuring Success 28 How People Apply What They Learn: Transfer of Training DEBORAH A. CARVER 29 Evaluating Your Program http://www.alastore.ala.org/SiteSolution.taf?_sn=catalog2&_pn=product_detail&_op=841 Page 4 of 6 ALA eStore: Product Detail 09/22/2005 02:32 PM JULIE TODARO Part 7 Resources 30 Examples of Staff Development Policies FRANCES O'BRIEN 31 How to Learn More and Keep Up: A Guide to Bibliographic and Web Resources ABBY KRATZ, WITH JULIE ALEXANDER, M. SUZANNE BROWN, PATRICIA J. FINNEY, AWILDA REYES, AND JULIE TODARO Contributors Index Back to top Reviews “Let 37 experts get your staff in shape.” —American Libraries “. . .covers all aspects of staff development and training, including such topics as: adult learning theory, paying for programs, setting goals, selecting programs, finding trainers, and program evaluation. Although most advice is straightforward, this is the only guide to pull together this much information with a specific library focus; contributors all work in the field and provide practical advice based in experience. . . Highly recommended.” —LISjobs.com “From the great variety of information found within the covers of this small volume, library administrators can learn how to access library needs, set goals, and plan a proactive staff development program using such current trends as online tutorials, technical training, mentoring, and developing a customer service attitude.” —American Reference Books Annual “...after reading the book, the reader is in no doubt as to why the first and second editions have become best sellers.” —Australian Library Journal “An excellent model, the framework first includes a theoretical context and then provides ‘how to’ information on everything needed for creating a staff development program from start to finish, including how to develop staff, train the trainer, design instruction, and conduct an evaluation... This title is recommended for libraries of all types and all levels of staff and is a must read for every administrator, trainer, and staff developer responsible for implementing or http://www.alastore.ala.org/SiteSolution.taf?_sn=catalog2&_pn=product_detail&_op=841 Page 5 of 6 ALA eStore: Product Detail 09/22/2005 02:32 PM administrator, trainer, and staff developer responsible for implementing or enhancing staff development programs.” —Portal “...an invaluable addition to professional collections and will help managers of libraries of any size improve effectiveness and provide better service to clients through a coordinated staff development program.” —Australian Library Journal Back to top ALA Home Page / Privacy Statement Contact us at 1-800-545-2433, press 7. Copyright © 2005 American Library Association. All rights reserved. http://www.alastore.ala.org/SiteSolution.taf?_sn=catalog2&_pn=product_detail&_op=841 Page 6 of 6