Definitions
Define 'partner', 'solicit', 'customer', and 'covered personnel' so parties share the same understanding and to reduce ambiguity in enforcement.
A well-drafted Business Partner Non-Solicitation Policy limits competitive risk, preserves customer relationships and trade secrets, and provides a contractual basis for injunctive or monetary relief when necessary.
Organizations use partner non-solicitation language in supplier contracts, reseller agreements, and strategic partnerships to protect commercial relationships.
Corporate counsel or an outside corporate attorney typically reviews and negotiates non-solicitation language to ensure enforceability and consistency with broader contract terms, and to align remedies with company policy and state law.
An authorized officer, such as a VP of Partnerships or Chief Operating Officer at the partner organization, signs to bind the counterparty and confirm operational acceptance of the restrictions and any carve-outs.
Define 'partner', 'solicit', 'customer', and 'covered personnel' so parties share the same understanding and to reduce ambiguity in enforcement.
Specify the categories of customers or contacts protected by the policy, such as named accounts, active clients, or prospects with recent contact.
Set a reasonable duration tied to legitimate business protection — for example, 6–24 months depending on industry and relationship type.
Limit geographic reach to where the partner actually conducted business to avoid overbreadth and increase enforceability.
List expressly permitted activities (e.g., responses to public solicitations, customers with prior relationships) and pre-existing accounts.
Include injunctive relief, liquidated damages if appropriate, and an agreement on dispute resolution venue or arbitration.
| Document Template | Save an approved template to avoid drafting errors and speed repeat use |
|---|---|
| Signer Sequence | Define order: partner signatory then company executive signature |
| Authentication Method | Use email link plus optional SMS code for stronger identity assurance |
| Approval Routing | Route to legal and finance for review before final signature |
| Retention Policy | Auto-save final PDF and audit trail in secured repository |
Ensure the platform meets required compliance standards and preserves an immutable audit trail for each executed policy.
Determine when the restriction period begins (signing vs. relationship end)
Specify how and when termination or breach notices must be delivered
Record the exact non-solicitation duration in months or years
Include any cure window for minor breaches before remedies apply
Mark when to purge or archive records per retention policy
Legal and business approve the clause and carve-outs before execution.
Parties sign and the effective date is recorded in the executed copy.
Monitor partner activity during the non-solicit term for potential breaches.
Conduct a review at term end to clear obligations or renew where appropriate.
| Criteria | Partner Policy | Employee Agreement |
|---|---|---|
| Scope | third-party customers | employer customers and coworkers |
| Consideration | contractual exchange | employment benefit or continued employment |
| Enforceability Focus | commercial relationships | employment law constraints |
| Typical Duration | 6–24 months | 3–24 months |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies | Varies | Varies | Varies |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |