FY2012 Massachusetts Attorney General Community Benefit Report – Massachusetts General Hospital
MASSACHUSETTS GENERAL HOSPITAL
COMMUNITY BENEFIT ANNUAL REPORT
FY2012
Organization Information
Organization Name:
Address (1):
Address (2):
City, State, Zip:
Web Site:
Contact Name:
Contact Title:
Contact Department:
Telephone Num:
Fax Num:
E-Mail Address:
Contact Address (1):
(If different from above)
Contact Address (2):
City, State, Zip:
Massachusetts General Hospital
101 Merrimac Street
Not Specified
Boston , Massachusetts 02114
massgeneral.org/cchi
Joan Quinlan
Executive Director
MGH Center for Community Health Improvement
617-724-2763
617-726-2224
jquinlan1@partners.org
101 Merrimac Street, Suite 603
Suite 603
Boston , Massachusetts 02114
Organization Type and Additional Attributes
Organization Type:
For-Profit Status:
DHCFP ID:
Health System:
Community Health Network
Area (CHNA):
Regional Center for Healthy
Communities (RCHC):
Regions Served:
Hospital
Not-For-Profit
Not Specified
Partners HealthCare
Alliance for Community Health (Boston/Chelsea/Revere/Winthrop)(CHNA 19)
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Boston, Chelsea, Everett, Revere, Boston-Charlestown, Boston-North End,
Boston-East Boston
Community Benefits Mission Statement
The MGH Center for Community Health Improvement (CCHI) collaborates with
community and hospital partners to improve the health and well-being of the
diverse communities we serve.
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FY2012 Massachusetts Attorney General Community Benefit Report – Massachusetts General Hospital
Target Populations: Residents of Charlestown, Chelsea, and Revere; other special populations (the
elderly, homeless, immigrants and refugees, and Boston youth).
Basis for Selection: Commitment to the Health Center communities served by MGH, to vulnerable
populations, and to engaging underserved and diverse youth from the City of Boston.
Publication of Target Populations: Marketing Collateral, Website
Hospital/HMO Web Page Publicizing Target Population:
http://www.massgeneral.org/cchi/default.aspx
Key Accomplishments of Reporting Year
2012 was a year of affirmation and expansion. Following the 2011 national Association of Academic
Medical Colleges’ (AAMC) Spencer Foreman Award for Outstanding Community Service the MGH was
selected as a 2012 Finalist, for the Foster G. McGaw Prize from the American Hospital Association.
CCHI spent the year working on its current priorities while assessing new community needs in Revere,
Chelsea and Charlestown. The results of our most recent community health needs assessment (see
details in assessment section) affirmed our current priorities and added some new ones. In addition, it
strengthened and renewed our relationships in the community and created the platform to develop new
strategies to address community needs. As a result, CCHI is working toward delivering and
expanding cross-cutting strategies that affect multiple health needs. Following are highlights from each
of our primary areas:
Promote Healthy Living: Our Healthy Chelsea coalition helped pass a trans fat ban, and the Chelsea
schools are incorporating daily physical activity into the classroom. Revere on the Move
helped create an urban walking trail, Walking School Bus and has long supported a farmers’ market.
Access to Care: In 2012 MGH Senior HealthWISE reached 212 low-income, frail elders living in
housing next to MGH through their nursing outreach. MGH Chelsea and Revere with new funding
from Mass. DPH is expanding home visiting services to new mothers and families. Chelsea and
Revere child development specialists will serve up to 1000 new parents and make home visits to 125
families yearly in order to identify and reduce multiple risks factors such as substance abuse,
violence and obesity.
Prevention & Detection of Cancer: Over 1000 Chelsea patients received navigation to screening or
to follow-up on abnormal findings for breast, colorectal or cervical cancer.
Substance Abuse Prevention: 67 overdoses caused by opiates were reversed by
Narcan administration by the Revere Fire Department since Revere CARES helped the fire
department obtain the license to use as first responders in the City. In 2012 Charlestown
launched its first Drug Court with alternative
sentencing to treatment; 282 Revere middle school students participated in the national "Above the
Influence" Drug Facts Contest.
Youth Programs: Mass General has an ambitious program with Boston, Chelsea and Rever
youth in grades three through college to stimulate interest in science, technology, engineering and
math (STEM) as a pathway out of poverty. In 2012, 527 youth participated in our STEM and other
youth-focused programs. This effort is aided by more than 250 MGH volunteer mentors.
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FY2012 Massachusetts Attorney General Community Benefit Report – Massachusetts General Hospital
Plans for Next Reporting Year
In 2013, CCHI plans to work with communities and the hospital to address the health priorities identified
through the assessments. In addition we plan on connecting the findings of community health needs
assessments with the mandate to better manage the care and reduce the costs of high risk, vulnerable
MGH patients. This approach will integrate primary prevention in the
community into MGH’s care redesign model. As a hospital, substance abuse prevention and treatment a
and obesity will be areas of focus.
Community Benefits Leadership/Team
The community benefit plan is carried out through the MGH Center for Community Health Improvement
(CCHI). The executive director, Joan Quinlan, MPA, reports to the Vice President of Psychiatry and
Community Health Initiatives at MGH, and has a matrixed reporting relationship to Partners
HealthCare’s Vice President of Community Health. Jeff Collins, MD, MA, serves as the Center's Medical
Director and Leslie Aldrich, MPH, serves as the Center's Associate Director.
Community Benefits Team Meetings
CCHI holds regular meetings with both hospital and center staff. CCHI now holds quarterly meetings
with a Community Health Committee of the Board of Trustees which now serves as a governing body for
community health efforts at MGH. In addition, there are periodic presentations to the hospital’s General
Executive Committee, the senior leadership and decision-making body of the hospital, Board of Trustees
and bi-annual meetings with the Community Benefit Advisory Committee, comprised of hospital and
community leaders. Additionally, all CCHI staff meet quarterly and CCHI Directors meet monthly for
management, planning and development purposes. Finally, the local work is guided through coalitions
that meet continuously (e.g. Revere CARES), and maintain regular contact with all partners on the local
level.
Community Partners
ABCD Boston Family Planning
Adult Literacy English Classes
After School and Beyond
American Civil Liberties Union
BayCove Human Services
Beachmont Improvement Committee
Beth Israel Deaconess Health Center of Chelsea
Boston Housing Authority
Big Brothers Big Sisters of Mass Bay
Bosnian Community for Resource Development
(Lynn)
Boston Area Health Education Center- BAHEC
Boston Health Care for the Homeless
Program Boston Mayor's Office of
Neighborhood Services
Boston Police Department
Boston Private Industry Council (PIC)
Boston Public Health Commission
Boston Regional Domestic Violence Directors
Boston Senior Homecare
Boys and Girls Clubs of Boston
Bunker Hill Housing Development
Community Action Programs Inter-City (CAPIC)
CAPIC Headstart
Chelsea Domestic Violence High Risk Team
(CASA DIVERT) Program
Community Against Substance Abuse (CASA)
Winthrop
Revere Caring Alumni Supporting The Learning
and Enrichment of Students (CASTLES)
Cataldo Ambulance, Inc.
Catholic Charities
Centro Latino – LUNA program
Centro Latino de Chelsea
Charlestown Against Drugs (CHAD)
Charlestown Boys and Girls Club
Charlestown Community Center
Charlestown Court: Probation Department
Charlestown High School
Charlestown Lacrosse and Learning Center
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FY2012 Massachusetts Attorney General Community Benefit Report – Massachusetts General Hospital
Charlestown Little League
Charlestown Mother's Association
Charlestown Neighborhood Council
Charlestown Recovery House
Chelsea Board of Health
Chelsea Collaborative
Chelsea District Court
Chelsea Court: Probation
Chelsea Domestic Violence Task Force
Chelsea DV Task Force
Chelsea Health and Human Services
Department
Chelsea High School
Chelsea Housing Authority
Chelsea Human Service Collaborative
Chelsea Planning and Development
Chelsea Police Department
Chelsea Public Schools
Chelsea REACH Program
Chelsea Senior Center
Children’s Advocacy Center
City of Boston Mayor’s Office
City of Chelsea
City of Revere
Coastal School for Girls
Conference of Boston Teaching Hospitals
(COBTH) DV Council
Cooking Matters
Cradles to Crayons
CREW (Chelsea, Revere, Everett, & Winthrop)
Elders Services
Deaf, Inc
Dennis McLaughlin House
Department of Children and Families (DCF)
District Attorneys’ offices
Massachusetts Department of Translational
Assistance (DTA)
Early Learning Center- Harbor Area early
Intervention
East Boston High School
Edward M. Kennedy Academy for Health
Careers
Edwards Middle School
Elder Services
Everett High School
First Congregational Church, Revere
For Kids Only Afterschool, Inc.
FriendShip Works; Medical Escort, Friendly
Visiting
Geiger Gibson Community Health Center
Greater Boston Legal Serices
Harbor Area Healthy Families
Harbor Health Services, Inc.
Harvard Medical School
Health Resources in Action (HRiA)
Healthy Families
Healthy Steps
Hyams Foundation
Institute for Health & Recovery
International Institute of Boston
Islamic Center of North America
J. Maheras Company
James P. Timilty Middle School
Jewish Family and Children Services
Jewish Vocational Services
John F. Kennedy Family Service Center
Jordan Boys and Girls Club of Chelsea
Kennedy Academy for Health Careers
KidSmart School Age Program
Lawyers’ Committee for Civil Rights Under Law
MA Association for School-Based Health Care
MA Department of Public Health
Mass Law Reform Institute
Massachusetts Organization for Addiction and
Recovery (MOAR)
Mattapan Community Health Center
Mediation for Results
Mid Upper Cape Community Health Center
Mintz, Levin, Cohn, Ferris, Glovsky and Popeo
PC
MissionSafe Charlestown
Neighborhood Health Plan
Neponset Health Center
North Suffolk Mental Health Association
Olivia's Organics
Peabody Properties/Mishawum Park Apartment
Complex
Pediatric SANE program
Phoenix Charter Academy
Project Bread - The Walk for Hunger
Raising a Reader
Refugee and Immigrant Assistance Center
Refugee and Immigrant Health Program, DPH
Retired Senior and Volunteer Program (RSVP)
Revere Afterschool Partnership
Revere Beach Partnership
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FY2012 Massachusetts Attorney General Community Benefit Report – Massachusetts General Hospital
Revere Beautification Committee
Revere Community Development Department
Revere Chamber of Commerce
Revere City Council
Revere Domestic Violence Task Force
Revere Fire Department
Revere Food Pantry
Revere Health Department
Revere High School Afterschool Peer Leaders &
Service
Revere Library
Revere Journal
Revere Mayor's Office
Revere Parks and Recreation Department
Revere Police Department
Revere Public Schools
Revere Public Works
Revere School Committee
Richard J. Murphy School
ROCA
Roxsam Homecare
SAGE Boston
Science Club for Girls
SDC-Somali Development Center
SHINE (Serving The Health Information Needs
Of Elders)
State Garden, Inc.
Suffolk Law School Clinics
The Neighborhood Developers
United Way’s Math Science Technology
Initiative
Vincent’s Newborn Necessities Program
Walk Boston
Warren Prescott School
Women, Infant, Children (WIC)
Winn Co./Charles Newtown
Women's Economic Empowerment
Yawkey Boys & Girls Club
Young Achievers Science and Math Pilot School
Youth Connect (A joint program of B&G Club
and Boston
Police)
Community Health Needs Assessment
Date Last Assessment Completed and Current Status
CCHI's last community health needs assessment was completed in the winter of 2012.
Periodic updates of community health assessments have been conducted in each community since
1995. CCHI used this new requirement as an opportunity to formalize our assessment methods using the
MAPP framework (Mobilizing for Action through Planning and Partnerships, created by the CDC in 2000).
MAPP recommends that assessments be community driven, involve diverse sectors of the community,
and that data be collected through multiple sources such as focus groups, key informant interviews and
public health sources. CCHI collaborated with communities to conduct the assessment process. Almost
3000 people had input into this process through the following methods:
In the fall and winter of 2011/2012, CCHI convened assessment committees in Charlestown, Chelsea and
Revere in alignment with community processes already underway in order to create a vision and
oversee the assessment process.
For each committee, careful efforts were made to include community leaders, residents and
organizations across sectors, and focused outreach was conducted to engage community members and
cultural groups who might not otherwise be involved.
Following the initial planning phase, community members developed a collective vision of their ideal
community that guided the distinct assessments processes. CCHI provided training to assessment
committee members, and worked with them to conduct a comprehensive information gathering process
incorporating both quantitative and qualitative community health data. Our methodology included:
A Quality of Life survey adapted with input from committee members. The survey was
translated into Spanish, Arabic, Mandarin and Portuguese and distributed widely via the web
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FY2012 Massachusetts Attorney General Community Benefit Report – Massachusetts General Hospital
and in person within each community. A total of 2,260 surveys were returned, including 959 in
Chelsea, 756 in Revere, and 545 in Charlestown.
Public forums in each community to distribute the survey and talk openly about health. The
forums drew 150 participants in Charlestown, 122 in Chelsea and 50 in Revere.
Focused discussions during community assessment committee meetings about the
community’s strengths, threats and opportunities, characteristics of a healthy community and
the forces of change within each community that affect health.
A total of 35 focus groups engaged underrepresented individuals and groups. The groups were
co-facilitated by CCHI and community assessment committee members, and were attended by a
total of 354 participants including 161 in Charlestown, 109 in Chelsea and 84 in Revere.
Attendees received a $20 gift card to a local supermarket or Target in appreciation for their
participation.
Public health data gathered from the U.S. Census, MA Department of Education, Boston Public
Health Commission, MA Department of Public Health, local police departments and community
based organizations.
CCHI analyzed all of the data and presented it at committee and community-wide meetings. Participants
identified priorities and discussed how or if their organization was already addressing the priorities,
what additional resources, if any, were needed, and recommended possible solutions. Each community
then formulated goals, objectives and strategies. A Community Health Committee of the MGH Board of
Trustees was formed in 2011 and met twice to review the plan. The final report was presented to the
full MGH Board of Trustees on September 21, 2012.
By a significant margin, all three communities identified substance abuse, and the effects it has on
quality of life including perceptions of violence and public safety, as their top two issues.
Obesity/healthy living, cancer prevention/early detection, and access to care for vulnerable populations
were also identified by all three communities. Finally, developing the assets of youth and encouraging
educational attainment were also identified to protect against multiple high risk behaviors. The table
below displays the health issues supported by both qualitative and quantitative data and the priorities
selected, resulting in MGH CCHI’s six priority areas.
Assessment outcomes and strategic plans will be reported in a community-wide forum in each
community in the winter/spring of 2013. Additionally, assessment results are available to the public via
the MGH CCHI website, and will be made available to communities on other public websites. Media
outlets such as radio, television, and local newspapers will also be used to disseminate this information
in each community as the assessment committees see fit.
Consultants/Other Organizations: Steve Ridini from Health Resources in Action facilitated a handful of
community meetings.
Data Sources: Community Focus Groups, Hospital, MassCHIP, Surveys, Other - MADPH, BPHC, DOE,
YRBS, and ETO
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FY2012 Massachusetts Attorney General Community Benefit Report – Massachusetts General Hospital
Community Benefits Programs
Revere Cares: Alcohol, Tobacco, and Other Drugs (ATOD) Initiative
Program Type
Community Education, Prevention
Brief Description or
Revere CARES is an award winning coalition with 350 members dedicated to
Objective
preventing alcohol and drug abuse among Revere youth. Coalition
members represent a variety of sectors, including parents, youth,
government officials, educators, health professionals, first responders and
law enforcement. The Coalition oversees two major initiatives, the Alcohol,
Tobacco, and other Drugs (ATOD) and the Food & Fitness Initiatives. Since
1997, the Coalition has taken a comprehensive approach to reducing youth
substance use through strengthening policies to limit access to ATOD and
enforce consequences, changing community norms through education,
developing and supporting alternative activities for youth and advocating
for age-appropriate treatment. Additionally, in light of concerning trends of
fatal and non-fatal opioid overdoses among adults in the community,
Revere CARES’ ATOD initiative has expanded in recent years to include
opioid overdose prevention.
Target Population
Regions Served: Revere
Health Indicator: Injury and Violence, Other: Alcohol and Substance Abuse,
Overweight and Obesity, Substance Abuse, Tobacco Use
Sex: All
Age Group: All
Ethnic Group: All
Language: All
Statewide Priority: Promoting Wellness of Vulnerable Populations
Goal Description
Goal Status
Reduce alcohol, tobacco and other drug (ATOD) The rates of current drinking among high school
use among middle school and high school
students have declined both in Revere and at
students measured by Revere’s Youth Risk
the State level. However, in 2009, Revere (at
Behavior Survey (YRBS).
43%) dropped slightly below the State rate (of
44%) and was on par with the State rate of 40%
in 2011.
Reduce alcohol, tobacco and other drug (ATOD) The percent of high school youth who reported
use among middle school and high school
binge drinking (5 or more drinks at least once in
students measured by Revere’s Youth Risk
the past 30 days) decreased from 41% in 1999 to
Behavior Survey (YRBS).
24% in 2011, a 41% decrease.
Decrease opioid overdose deaths.
According to a review of Revere’s death
certificate data, the number of deaths involving
one or more opioid has declined (2009: 15
deaths, 2010: 10 deaths, 2011: 8 deaths—
preliminary data). The Revere CARES Opiates
Task Force worked towards its goal of d
Reduce alcohol, tobacco and other drug (ATOD) Since 2001, Revere’s rates of alcohol use among
use among middle school and high school
high school students have been considerably
students measured by Revere’s Youth Risk
higher than state rates. Over the past 10 years,
Behavior Survey (YRBS).
however, Revere has consistently declined and
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FY2012 Massachusetts Attorney General Community Benefit Report – Massachusetts General Hospital
Reduce alcohol, tobacco and other drug (ATOD)
use among middle school and high school
students measured by Revere’s Youth Risk
Behavior Survey (YRBS).
Increase youth engagement in the schools,
coalition and community.
Increase youth engagement in the schools,
coalition and community.
Increase youth engagement in the schools,
coalition and community.
Increase youth engagement in the schools,
coalition and community.
Increase youth engagement in the schools,
coalition and community.
Increase youth engagement in the schools,
coalition and community.
Decrease opioid overdose deaths.
Decrease opioid overdose deaths.
Decrease opioid overdose deaths.
Change parental social norms regarding youth
drinking and substance use and educate and
engage parents.
Change parental social norms regarding youth
drinking and substance use and educate and
dipped below the state rate (Revere: 62%,
Massachusetts: 68%).
Additionally, the percent decrease from 2001 to
2011 for Revere is 25% compared to the State
decrease of 16%.
In FY2012, approximately 60 students were
members of the four leadership clubs at Revere
High School.
In FY2012, 45 students participated in the
Education and Community Action (ECA)
programs sponsored by Revere CARES and
Revere Public Schools.
In the spring of 2012 Revere CARES staff invited
graduating students from 2 middle schools to
write on a post it note how they were going to
stay Above the Influence during the summer;
178 students participated and received an
Above the Influence t-shirt
The Above the Influence campaign was
reenergizing during the second annual
Community Walk to Recovery on September 23,
2012.
Over 350 students attended the event and
received an Above the Influence t-shirt.
http://reverecares.org/2012/10/recoverymonth-events/
A total of 523 middle and high school students
participated in the "Get the Facts" contest and
received a campaign promotion item.
In 2012, Revere CARES worked closely with the
City of Revere to re-establish funding through
the MassCALL 2 grant for a drop-in center at
North Suffolk Mental Health in order to better
support families of opioid users.
As of August 2012, Narcan administered by the
RFD had successfully reversed a total 63
overdoses
Revere CARES is a member of the Good
Samaritan campaign steering committee and
actively advocated for this legislation.
In FY2011, the parent Power of Action campaign
was launched and a proclamation adopting the
campaign was signed by the Mayor. In late 2011
(FY2012), 1034 parents signed the pledge drive.
As part of the parent Power of Action, pledge
drive which takes place during parent teacher
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FY2012 Massachusetts Attorney General Community Benefit Report – Massachusetts General Hospital
engage parents.
Change parental social norms regarding youth
drinking and substance use and educate and
engage parents.
conferences in the Fall, parents were also asked
to share their email address to join the Parent
Network. To this date we have collected over
1400 emails.
From July 2009 through August 2012, a total of
26 parent coffees sessions, which served a total
of 176 participants (133 English-speaking, 43
Spanish-speaking), were held. Six of the 26
coffee sessions were in Spanish. There were on
average about 6 to 7
This year the Coalition also sponsored a new
series of Skill Building Workshops. The
workshops took place during 3 separate dates in
the summer of 2012 and a total of 26 parents
participated.
In FY 2012, the coalition also added a new
resource for parents called, “Conversations For
Prevention.”
Partner Name, Description
North Suffolk Mental Health Association
Partner Web Address
http://northsuffolk.org/
City of Revere
http://www.revere.org/
Revere Chamber of Commerce
http://www.reverechamber.org/
Revere Police Department
http://www.reverepolice.org/
Revere Public Schools
http://www.revereps.mec.edu/
Revere School Committee
http://www.revereps.mec.edu/
Revere Health Department
http://www.revere.org/
Revere Fire Department
http://www.revere.org/
Revere Parks and Recreation Department
http://www.revererec.com/info/default.aspx
Revere After School Partnership
http://www.revere.org/
Chelsea District Court
http://www.mass.gov/courts/courtsandjudges/c
ourts/chelseadistrictmain.html
Cataldo Ambulance, Inc.
http://cataldoambulance.com/
Revere Beach Partnership
http://www.savetheharbor.org/index.php/en/pr
ogram-areas/reconnect/the-revere-beach-
Change parental social norms regarding youth
drinking and substance use and educate and
engage parents.
Change parental social norms regarding youth
drinking and substance use and educate and
engage parents.
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FY2012 Massachusetts Attorney General Community Benefit Report – Massachusetts General Hospital
partnership
CASTLES
http://www.reverecastles.org/
For Kids Only Afterschool, Inc.
http://www.fkoafterschool.org/
KidSmart School Age Program
http://www.kidsmartschoolage.com/work.html
Revere Journal
http://www.reverejournal.com/
Massachusetts Organization for Addiction and
Recover (MOAR)
http://www.moar-recovery.org/
CASA Winthrop
http://www.town.winthrop.ma.us/pages/Winth
ropMA_WebDocs/casa
CAPIC, Inc.
http://www.capicinc.org/
Contact Information
Kitty Bowman, Director, Revere CARES Coalition 781-485-6132,
rbowman@partners.org
Catherine Sugarman, Assistant Director, Revere CARES Coalition 781-4856404, cmsugarman@partners.org
Catherine Sugarman, Revere CARES ATOD Initiative Manger ,
cmsugarman@partners.org
Immigrant and Refugee Health Programs
Program Type
Direct Services, Outreach to Underserved
Brief Description or
Provides a continuum of care across multiple settings to ensure the well
Objective
being of refugees and asylees in Chelsea. To date, over 1500 refugees have
been served.
Target Population
Regions Served: Chelsea
Health Indicator: Access to Health Care, Other: Uninsured/Underinsured
Sex: All
Age Group: All Adults, All Children
Ethnic Group: All
Language: All
Statewide Priority: Reducing Health Disparity
Goal Description
Goal Status
Provide a continuum of care across multiple
247 adult patients were served in FY2012;
settings to ensure the well being of refugees and Countries of origin were: Iraq (19%), Bhutan
asylees in Chelsea.
(18%), Eritrea (16%), Somalia (12%), Burundi
(5%), and Sudan (4%).
85 % of patients will have the 1st Refugee
58% of all new refugee patients had a scheduled
Health Assessment visit within 30 days of arrival RHS visit within 30 days of arrival (116 patients).
in US.
Challenges experienced with our scheduling
system, refugee patients and the referring
resettlement agencies during the reporting
period.
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FY2012 Massachusetts Attorney General Community Benefit Report – Massachusetts General Hospital
85 % of patients will have the 1st Refugee
Health Assessment visit within 30 days of arrival
in US.
Better coordination of care and increased
knowledge among refugee women on basic
health information related to primary care,
nutrition and physical fitness.
Better coordination of care and increased
knowledge among refugee women on basic
health information related to primary care,
nutrition and physical fitness.
Efforts are being made to increase access to
care (3 new residents participating in the
refugee program) and improve communication
with resettlement agencies and refugee
patients.
615 contacts with refugee women related to
care coordination, navigation, concrete services,
home visits and other services. 68% of activities
involved care coordination, 37% telephone calls
with the patient and 33% consult with provider.
10 monthly education groups (92 participants)
focusing on the importance of primary care,
nutrition, and healthy lifestyle were conducted
for women from Iraq, Bhutan, Somalia, Congo
and Burundi.
Partner Name, Description
MA Department of Public Health
Partner Web Address
http://www.mass.gov/dph/refugee
International Institute of Boston
www.iiboston.org
Catholic Charity Boston
www.ccab.org
MA DTA
www.mass.gov/eohhs/gov/departments/dta
CAPIC
www.capicinc.org
ROCA
http://rocainc.org
REACH
http://www.reachma.org/
Chelsea School System
http://www.chelseaschools.com/cps/
Contact Information
Eric Kamba, Refugee Health Assessment; Chantal Kayitesi, Refugee
Women’s Health Access Program , ekamba@partners.org;
ckayitesi@partners.org
HAVEN (Helping Abuse and Violence End Now)
Program Type
Direct Services, Prevention
Brief Description or
The program provides direct services to survivors of intimate partner abuse
Objective
(patients, employees, community members) and training to providers. Since
program inception in 1997, nearly 6500 survivors have been helped.
Target Population
Regions Served: Boston, Chelsea, Revere
Health Indicator: Injury and Violence, Other: Domestic Violence
Sex: All
Age Group: All Adults
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FY2012 Massachusetts Attorney General Community Benefit Report – Massachusetts General Hospital
Ethnic Group: All
Language: All
Statewide Priority: Promoting Wellness of Vulnerable Populations
Goal Description
Goal Status
Provide direct services to survivors 630 survivors served; 376 new referrals were made to HAVEN
of intimate partner abuse
32% were Brief Interventions 55% were for safety planning
14% were for legal services 13% were for housing/emergency
shelter
Provide direct services to survivors HAVEN advocates facilitated 29 support groups
of intimate partner abuse
Increase legal services for survivors New partnership with Casa Myrna Vazquez allows access to
of intimate partner abuse
legal counsel for HAVEN clients
Increase legal services for survivors Advocates consulted with the Casa Myrna Vazquez lawyer on
of intimate partner abuse
behalf of 60 clients
Increase legal services for survivors The Casa Myrna Vazquez lawyer actively worked with 46
of intimate partner abuse
HAVEN clients over 341 hours Legal Topics included: 23%
Family Law 21% Children’s Issues 17% Safety Planning 16%
Restraining Orders
Increase providers knowledge of
HAVEN provided 81 trainings and outreach activities to a total
HAVEN and dynamics of intimate
of 1847 participants; 22 trainings were given on HAVEN
partner abuse
services; 18 trainings were given on intimate partner
violence; 16 trainings were given on Teen Dating Violence
Partner Name, Description
SAGE Boston
Partner Web Address
Boston Regional DV Directors
Chelsea Domestic Violence Task Force
http://www.ci.chelsea.ma.us/public_documents/Che
lseaMa_PDCommRm/S017439B60176E392?formid=161
Revere Adolescent Task Force
http://reverecares.org/ai1ec_event/revere-on-themove-task-force-meeting/?instance_id=
CASA DIVERT, Chelsea/Revere/Winthrop
High Risk Team
http://www.capicinc.org/Eng/E_CrisisIntervention.ht
ml
Greater Boston Legal Services Department
of Justice Partnership
Conference of Boston Teaching Hospitals
DV Council
Jane Doe, Inc.
http://www.gbls.org/our-work/immigration
Contact Information
http://www.cobth.org/dom_violence.html
http://www.janedoe.org/
Elizabeth Speakman, Director Haven at MGH 617-726-3810 ,
espeakman@partners.org
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FY2012 Massachusetts Attorney General Community Benefit Report – Massachusetts General Hospital
MGH Youth Programs
Program Type
Brief Description or
Objective
Mentorship/Career Training/Internship, School/Health Center Partnership
MGH Youth Program’s mission is to provide youth (grades 3- 12 and beyond
with academic, life, and career skills that will expand and enhance their
educational and career options. Through the assistance of MGH
administrators, faculty, and staff, who volunteer their time, the program
provides youth with hands on enrichment opportunities, career
exploration, and mentorship relationships that are connected to Science,
Technology, Engineering, and Math (STEM) education.
Target Population
Regions Served: Boston, Chelsea, Revere
Health Indicator: Other: Education/Learning Issues
Sex: All
Age Group: Child-Teen
Ethnic Group: All
Language: English , Haitian Creole , Spanish
Statewide Priority: Promoting Wellness of Vulnerable Populations
Goal Description
Increase students’ interest, excitement and
confidence in STEM subjects
Bring in MGH employees or other individuals in
the STEM field to discuss their background and
career and act as positive role models
Develop partnerships and collaborations with
area organizations
Further increase students’ scientific literacy,
inquisitiveness, problem solving, critical
thinking, teamwork, and overall engagement in
STEM learning. Students develop positive
relationships with their peers and with MGH
professionals.
Further increase students’ scientific literacy,
inquisitiveness, problem solving, critical
thinking, teamwork, and overall engagement in
STEM learning. Students develop positive
relationships with their peers and with MGH
professionals.
Further increase students’ scientific literacy,
inquisitiveness, problem solving, critical
thinking, teamwork, and overall engagement in
STEM learning. Students develop positive
relationships with their peers and with MGH
professionals.
Goal Status
465 youth served (Includes all youth served
across all programs and events)
364 MGH Volunteers provided 8,707 volunteer
service hours
Developed a total of 8 new partnerships to
enhance the Youth Programs work with
students
Pre and Post surveys indicate students: • felt
positively challenged and engaged with the
MGH Youth Programs • felt an increased sense
of competency for learning • felt supported
within the Youth Programs
• were taking steps toward planning for their
futures and are communicating with supportive
adults about their goals • enjoy their
internships, shadowships and making
professional connections
Additionally, 17 Science Fair students, mentored
by MGH employee volunteers, went on to
compete at the City-Wide Science Fair
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FY2012 Massachusetts Attorney General Community Benefit Report – Massachusetts General Hospital
Partner Name, Description
American Repertory Theater
Partner Web Address
http://www.americanrepertorytheater.org/
ACE: Turner Construction
http://www.turnerconstruction.com/aboutus/community-involvement/youth-andeducation
Boston Private Industry Council
http://www.bostonpic.org/
Camp Harborview
http://chvf.org/
Charlestown Boys and Girls Club
http://www.bgcb.org/locations_clubs_charlesto
wn.cfm
Coastal Study for Girls
http://www.coastalstudiesforgirls.org/
Dana Farber CURE
http://www.dfhcc.harvard.edu/centerinitiatives/iecd/student-training/cure-program/
East Boston High School
http://www.bostonpublicschools.org/school/ea
st-boston-high-school
Edward M. Kennedy Academy for Health Careers http://www.kennedyacademy.org/
Efficacy Institute
http://www.efficacy.org/
Murphy Elementary School
http://www.bostonpublicschools.org/school/mu
rphy-k-8-school
Richard Murphy Elementary School
http://www.rjmurphyschool.com/
Science Club for Girls
http://www.scienceclubforgirls.org/
Tutors for All
http://www.tutorsforall.org/
United Way's Math Science Technology Initiative http://supportunitedway.org/youth/msti
Yawkey Boys and Girls Club
http://www.bgcb.org/locations_clubs_yawkey.c
fm
Academy of the Pacific Rim
http://www.pacrim.org/
Chelsea High School
http://www.chelseaschools.com/cps/highschool.htm
Posse Foundation
www.possefoundation.org
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FY2012 Massachusetts Attorney General Community Benefit Report – Massachusetts General Hospital
Wheelock College
http://www.wheelock.edu/
Health Resources in Action
www.hria.org
Revere High School
http://www.revereps.mec.edu/reverehighschoo
l/
Contact Information
Christyanna Egun Director Boston Youth Partnerships 617-724-2950 ,
cegun@partners.org
Boston Health Care for the Homeless Program (BHCHP) at MGH
Program Type
Direct Services, Health Screening, Outreach to Underserved
Brief Description or
The Boston Health Care for the Homeless Program delivers direct care in
Objective
multidisciplinary teams in two hospital clinics and over 75 shelters and
community sites throughout metropolitan Boston. MGH has been one of
those sites for almost 28 years. In 2012, there were more than 2,536
primary care visits to the MGH site.
Target Population
Regions Served: Boston
Health Indicator: Access to Health Care, Mental Health, Other:
Homelessness
Sex: All
Age Group: Adult
Ethnic Group: All
Language: All
Statewide Priority: Address Unmet Health Needs of the Uninsured
Goal Description
Goal Status
Increase access to the Thursday Street Team
There were over 1,014 primary care and
clinic at the MGH MWIU
behavioral health visits to the MGH site during
the Thursday clinic. An additional 2,224 nursing
and case management encounters were
recorded at the Thursday clinic in 2012.
Expand the services for housed Street Team
119 housed Street Team patients accounted for
patients through specialized clinics, home visits, 666 visits in the MGH MWIU.
and the use of medical respite as a supportive
housing service
Expand the services for housed Street Team
In 2012, medical and behavioral health clinicians
patients through specialized clinics, home visits, made 1108 home visits to 176 housed patients,
and the use of medical respite as a supportive
an increase from 161 housed patients in 2011.
housing service
Expand the services for housed Street Team
45% of the patients seen in home visits were
patients through specialized clinics, home visits, also admitted to our medical respite facility, the
and the use of medical respite as a supportive
Barbara McInnis House.
housing service
Foster further collaboration between MGH,
BHCHP liaisons, RNs and NPs, made over 1,500
Partners Healthcare, and BHCHP
screening visits to homeless and formerly
homeless inpatients at MGH and Brigham and
Women’s Hospital for admission to the Barbara
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FY2012 Massachusetts Attorney General Community Benefit Report – Massachusetts General Hospital
Foster further collaboration between MGH,
Partners Healthcare, and BHCHP
Foster further collaboration between MGH,
Partners Healthcare, and BHCHP
Partner Name,
Description
Not Specified
Contact Information
McInnis House after hospital discharge.
BHCHP liaisons, RNs and NPs, made over 1,500
screening visits to homeless and formerly
homeless inpatients at MGH and Brigham and
Women’s Hospital
for admission to the Barbara McInnis House
after hospital discharge.
Partner Web Address
Jim O’Connell, MD President BHCHP 857-654-1000 , joc@bhchp.org
Patient Navigation - Screening, Abnormal Follow-Up, Breast
Program Type
Direct Services, Health Screening, Outreach to Underserved, Prevention
Brief Description or
Since 2001, the Avon Foundation has generously provided critical funding
Objective
to help the Massachusetts General Hospital (MGH) reduce disparities in
breast cancer in Boston through the MGH Avon Breast Care Program. The
goal of this program is to establish models for breast cancer screening,
diagnosis, and care that would effectively penetrate the disadvantaged
minority communities in greater Boston. The Avon Breast Care Program
serves MGH Chelsea patients as well as patients from Mattapan Community
Health Center and Harbor Health Services (Geiger Gibson, Neponset and
Mid Upper Cape Community Health Centers). The program promotes
screening, timely follow-up of abnormal findings, and ensures early
detection and comprehensive treatment for patients with breast cancer.
Since the programs’ inception, 7274 patients have been served, including
196 patients with breast cancer. In FY12, 1612 patients were served across
all program sites.
Target Population
Regions Served: Barnstable, Boston-Dorchester, Boston-Mattapan, Chelsea
Health Indicator: Other: Cancer - Breast
Sex: All
Age Group: Adult
Ethnic Group: All
Language: All
Statewide Priority: Chronic Disease Management in Disadvantage Populations
Goal Description
Goal Status
Address barriers to accessing and receiving
The Avon Breast Health Navigators provided 349
timely, quality health care for all patients
language translations, 77 financial assistance
referrals, 30 transportation assistance, 15
material support and 2 social service referrals
90% of patients arrive within 60 days for follow-
91% of patients referred for follow-up on an
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FY2012 Massachusetts Attorney General Community Benefit Report – Massachusetts General Hospital
up on an abnormal finding
abnormal finding arrived to a first appointment
in 60 days or less
19 outreach events reached 505 participants.
Organize outreach events to promote breast
cancer awareness and educate patients and the
community on the importance of screening and
breast health
Increase the number of patients who receive
1389 patients received assistance with screening
patient navigator assistance with screening
Partner Name,
Partner Web Address
Description
Not Specified
Contact Information
Yasmine Hung, MGH Avon Breast Care Coordinator, MGH Chelsea, Jennifer
Morisset, LPN, Breast Health Nurse, Mattapan Community Health Center
Sharmila Hazra, Breast Health Coordinator, Harbor Health Services,
yhung1@partners.org; morissetj@matchc.org; shazra@hhsi.us
Bridging the Gap – The Refugee Family Service Project
Program Type
Direct Services
Brief Description or
A partnership between MGH Chelsea and Harvard Medical School in which
Objective
medical students are paired with immigrant or refugee families. Students
participate in sessions and act as advocates, educators, mentors and learn
about cultural barriers. In FY12, 4 families were served.
Target Population
Regions Served: Chelsea
Health Indicator: Access to Health Care
Sex: All
Age Group: Adult
Ethnic Group: All
Language: All
Statewide Priority: Address Unmet Health Needs of the Uninsured
Goal Description
Goal Status
Increase cultural competency of future
7 volunteers from Harvard Medical School
physicians in the American health care system
participated
Ensure that newly arrived refugees feel
Approximately 32 contacts between the
welcomed and not isolated
students and families were made
Ensure timely integrated access to medical,
Ensure timely integrated access to medical,
mental health and social services at MGH
mental health and social services at MGH
Chelsea
Chelsea All the medical students had a
dedicated clinician who ensured feedback to
pediatricians, community health workers and
adult medicine providers
Partner Name, Description
Partner Web Address
Harvard Medical School
www.hms.harvard.edu
Contact Information
Ana Spiro; Tamara Leaf, Psy.D. , aspiro@partners.org;
tleaf@partners.org
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FY2012 Massachusetts Attorney General Community Benefit Report – Massachusetts General Hospital
Patient Navigation - Abnormal Follow-Up, Cervical
Program Type
Direct Services, Health Screening, Outreach to Underserved, Prevention
Brief Description or
The Cervical Health Outreach Program began in 2004 to reach out to MGH
Objective
Chelsea patients with abnormal Pap smear results in order to reduce
barriers to timely follow-up care and to educate patients on cervical health.
In FY12, 373 women were served by the program.
Target Population
Regions Served: Chelsea, Everett, Revere
Health Indicator: Other: Cancer - Cervical
Sex: Female
Age Group: Adult
Ethnic Group: All
Language: All
Statewide Priority: Chronic Disease Management in Disadvantage Populations
Goal Description
Goal Status
Address barriers to accessing and receiving
The Cervical Health Coordinator provided 573
timely, quality health care for all patients
appointment reminders, 337 scheduled
appointments, 152 provider/clinic
communications, 33 financial assistance
referrals,
Address barriers to accessing and receiving
24 procedure/preparation instructions, 20
timely, quality health care for all patients
patients with education, 16 appointment
accompaniments, 3 home visits, 2 pharmacy
assistance, 1 transportation assistance and 1
social services referral
Earlier detection of abnormal findings (fewer
A study comparing 533 navigated and 253 nonhigh grade lesions over time)
navigated Latina women with abnormal Pap
smears requiring follow-up at the MGH
Colposcopy Clinic showed navigation can
prevent cervical cancer
Earlier detection of abnormal findings (fewer
by increasing colposcopy clinic attendance,
high grade lesions over time)
shortening colposcopy follow-up, and
decreasing cervical lesion severity over time
Partner Name,
Partner Web Address
Description
Not Specified
Contact Information
Diana Maldonado, Cervical Health Coordinator ,
djmaldonado@partners.org
Charlestown Substance Abuse Coalition
Program Type
Community Education, Community Participation/Capacity Building Initiative
Brief Description or
The Charlestown Substance Abuse Coalition works to increase access to and
Objective
resources for successful treatment and recovery from substance abuse. The
Coalition also strengthens protective factors and decreases risk factors to
prevent substance use and abuse for youth, young adults and families,
through education, prevention, and intervention strategies.
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FY2012 Massachusetts Attorney General Community Benefit Report – Massachusetts General Hospital
Target Population
Regions Served: Boston-Charlestown
Health Indicator: Other: Alcohol and Substance Abuse
Sex: All
Age Group: All
Ethnic Group: All
Language: All
Statewide Priority: Promoting Wellness of Vulnerable Populations
Goal Description
Goal Status
Increase protective factors
420 5th, 6th, 7th, 8th, and 10th graders received evidence-based
among youth in order to
prevention curriculum in the middle schools, including
prevent substance use
information on current trends such as prescription drug abuse.
Decrease opioid overdoses
The Charlestown Opiate Reduction & Education Coordinator
provided community linkages to 132 substance users.
Decrease opioid overdoses
Hospital discharges from opioid overdoses decreased by 44%
between 2004 and 2009
Reduce impact of second-hand 10 youth created a PSA to promote tobacco cessation services in
smoke by increasing smoking
preparation for upcoming smoke free homes policy in the Boston
cessation
Housing Authority developments.
Decrease number of unused
580 vials of prescription medication and 53 vials of narcotic
prescription drugs in the home medications were collected at a Prescription Drug Take Back day
arranged for the entire community.
Revise strategic plan
The Coalition completed assessment activities using the CDCsponsored Mobilizing for Action through Planning and
Partnerships (MAPP). The priorities have been chosen and the
community continues to work on action and implementation
plans.
Reduce impact of second-hand 10 youth created a PSA to increase awareness of the harmful
smoke by increasing smoking
affects of tobacco. 30 youth completed a mural project in
cessation
preparation for upcoming smoke free homes policy in the Boston
Housing Authority developments
Reduce impact of second-hand 75 youth participated in a basketball tournament and provided
smoke by increasing smoking
information and resources for smoking cessation.
cessation
Reviewed the results the Youth 600 surveys that had been administered and analyzed were used
Health Survey conducted in FY to inform the Coalition’s strategic plan and application for the
11 from two local middle
SAMHSA Drug Free Communities Grant Application.
schools.
DFC awarded
The Coalition was awarded a five year DRUG Free Communities
Grant.
Creating a Charlestown Drug
The Coalition spent the year establishing partnerships, looking at
Court
best practices, creating documents, protocols and procedures for
approval and implementation of a Charlestown Drug Court.
Connect2Prevent Website
The Coalition spent the year creating a community-based website
for parents that provides them with thoughtful content on how to
enhance communication skills with their youth around drugs and
alcohol.
Connect2Prevent Website
Work went into designing the site and its content, including
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FY2012 Massachusetts Attorney General Community Benefit Report – Massachusetts General Hospital
filming video clips of local parents, youth, professionals and
individuals in recovery.
Partner Name, Description
Representatives from elected Officials
Winn Co./Charles Newtown
Charlestown residents
Charlestown Chamber of Commerce
Partner Web Address
Youth Connect (A joint program of B&G
Club and Boston Police)
http://www.boston.com/yourtown/news/dorchester/
2013/02/youth_connect_program_helps_se.html
Greater Boston Center for Healthy
Communities
Boston Public Health Commission
http://www.hria.org/
John F. Kennedy Family Service Center
http://www.bostonabcd.org/john-f-kennedy-fsc.aspx
Boston Police Department Area A-1:
Community Service Office
Warren Prescott K-8 School
http://www.cityofboston.gov/police/districts/a1.asp
Edwards Middle School
http://www.bostonpublicschools.org/school/edwardsmiddle-school
Charlestown High School
http://boston.k12.ma.us/charlestown/
City of Boston Mayor’s Office
http://www.cityofboston.gov/mayor/
Charlestown Boys & Girls Club
http://www.bgcb.org/our-location/charlestown-club/
Charlestown Recovery House
http://www.charlestownrecoveryhouse.org/
BayCove Human Services
http://www.baycove.org/bcexternal/index.cfm
Charlestown Against Drugs (CHAD)
http://www.csac-chad.org/
Charlestown Neighborhood Council
http://www.charlestownbusiness.com/cnc.html
The Dennis McLaughlin House
http://www.dennismclaughlinhouse.org/
Charlestown Community Center
http://www.cityofboston.gov/bcyf/facilities/
MissionSafe Charlestown
http://www.missionsafe.org/home.asp
Charlestown Mother’s Association
http://www.charlestownmothersassociation.org/
http://www.charlestownbusiness.com/
http://www.bphc.org/Pages/Home.aspx
http://warrenprescott.com/
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FY2012 Massachusetts Attorney General Community Benefit Report – Massachusetts General Hospital
Charlestown Lacrosse and Learning Center
http://www.charlestownlacrosse.com/
Peabody Properties/Mishawum Park
Apartment Complex
http://www.peabodyproperties.com/cms/ourcommunities/view-all-communities/64-mishawumpark.html
Bunker Hill Housing Development
Bunker Hill Housing Development
Contact Information
Beth Rosenshein, brosenshein@partners.org
Child Protection Program
Program Type
Health Professional/Staff Training
Brief Description or
The Program provides leadership in the response to issues of child abuse
Objective
and neglect. Through consultation and training, MGH clinicians are
provided with basic skills and knowledge necessary to provide a full range
of support and services including screening, identification, assessment,
intervention, referral, and follow-up. In FY12, 750 consults were performed.
Target Population
Regions Served: All Massachusetts, Boston-Charlestown, Chelsea, Revere
Health Indicator: Other: Safety - Home
Sex: All
Age Group: All Children
Ethnic Group: All
Language: All
Statewide Priority: Promoting Wellness of Vulnerable Populations
Goal Description
Goal Status
Provide clinicians with basic skills and
750 consultations were performed with
knowledge necessary to provide a full range of
providers
support and services
Partner Name, Description
District Attorneys’ offices
Partner Web Address
DCF
http://www.mass.gov/eohhs/gov/departments/dcf/
Children’s Advocacy Center
http://www.suffolkcac.org/
Pediatric SANE program
http://mova.state.ma.us/
Contact Information
Debra Drumm, LICSW, ddrumm@partners.org
Susan Lipton, LICSW, sjlipton@partners.org
Alice Newton, MD, anewton@partners.org
Patient Navigation - Screening, CRC
Program Type
Direct Services, Health Screening, Outreach to Underserved, Prevention
Brief Description or
The Colorectal Cancer Screening Program is designed to improve colorectal
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FY2012 Massachusetts Attorney General Community Benefit Report – Massachusetts General Hospital
Objective
cancer prevention and early detection in all eligible MGH Chelsea patients.
Its primary aim is to decrease disparities in colorectal cancer screening
(CRCS) rates, and increase CRCS rates in low-income patients and patients
with limited English proficiency (LEP) in Chelsea with a goal to reduce
colorectal cancer for all patients served. In FY12, the program reached out
to 196 patients and 125 patients completed colonoscopies.
Target Population
Regions Served: Chelsea, Everett, Revere
Health Indicator: Other: Cancer - Colo-rectal
Sex: All
Age Group: Adult
Ethnic Group: All
Language: All
Statewide Priority: Chronic Disease Management in Disadvantage Populations
Goal Description
Goal Status
Decrease incidence of colorectal cancer
125 colonoscopies were complete and 105
amongst patients served through screening
polyps were removed
Address barriers to accessing and receiving
The Colon Cancer Coordinator scheduled 351
timely, quality health care for all patients
appointments, provided 283 appointment
reminders, 233 provider/clinic communications,
158 procedure preparation instructions,
Address barriers to accessing and receiving
148 patients with education, 104 language
timely, quality health care for all patients
translations, 38 transportation assistance, 31
accompanied to appointments, 29 pharmacy
assistance, 2 home visits and 1 social services
referral
Educate patients and the community on
3 presentations on the colorectal
colorectal cancer and the importance of
program/results reached 241 people and a
screening. Conduct at least 2 outreach activities recurring Chelsea cable television educational
per year
show has reached approximately 1500 people in
the community
Partner Name,
Partner Web Address
Description
Not Specified
Contact Information
Gloria Gamba, Colon Cancer Coordinator; Rade Boskovic, Colon Cancer
Coordinator , ggamba@partners.org ; rboskovic@partners.org
Food for Families
Program Type
Brief Description or
Objective
Target Population
Community Education, Direct Services, Health Screening
Food for Families screens MGH Chelsea patients for food insecurity in the
departments of Pediatrics, Obstetrics, and Urgent Care. The program
connects patients with local and federal food resources such as SNAP
benefits (formerly known as Food Stamps), the WIC (Women, Infants, and
Children) Program, food pantries, and community meal sites. In FY12, 380
families received in-person consultation from the Food for Families
Program Coordinator.
Regions Served: Chelsea
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FY2012 Massachusetts Attorney General Community Benefit Report – Massachusetts General Hospital
Health Indicator: Other: Nutrition
Sex: All
Age Group: All
Ethnic Group: Hispanic/Latino
Language: Spanish
Goals
Statewide Priority: Promoting Wellness of Vulnerable Populations
Goal Description
Goal Status
Increase number of patients
3,661 patients were screened for food insecurity in Urgent Care,
screened for food insecurity
Pediatrics and OB in FY12. Of the 3,661 patients screened, 25%
(929) had a ‘Yes’ result, indicating that they were running out of
money for food, and/or needed food assistance from a counsel
Screen patients for food
In FY2012, 380 families that were screened for food insecurity in
insecurity
out-patient medical practices received an in-depth, in-person
consultation from the Food for Families Program Coordinator to
assess their families’ need, representing 531 adults and 431 chi
Assist patients with food
All 380 families were provided information about local
insecurity
community food resources specific to their needs, such as food
pantries, community kitchens, or bulk food buying programs.
Assist patients with food
Of these 380 households, 257 also received in-person SNAP
insecurity
application assistance, and 45 households received emergency
gift cards to purchase food at a local grocery store.
Increase number of patients
339 Adult Medicine patients self reported as food insecure, and
screened for food insecurity
were referred to the Food for Families program in FY12. Going
forward the referral-based system will be maintained.
Increase number of patients
All departments also have the autonomy to refer patients to the
screened for food insecurity
Food for Families Program when extreme conditions are
identified or a patient expresses concerns about his/her food
security.
Increase patient knowledge of
100% of all patients who screened positive for food insecurity
food resources in the
received a follow-up phone contact to schedule an in-person
community
interview. All patients who came in for in-person interviews
received information about food resources.
Increase knowledge about
In FY12, 54 participants attended comprehensive “healthy eating
healthy eating on a budget
and cooking on a budget” courses in partnership with Cooking
amongst participants
Matters Massachusetts.
Increase knowledge about
In FY12, 20 participants attended a pilot “Shopping Matters”
healthy eating on a budget
course to learn about “healthy shopping and eating on a
amongst participants
budget”.
Partner Name, Description
Partner Web Address
Cooking Matters Massachusetts http://cookingmatters.org/cooking-matters-massachusetts/
Department of Transitional
Assistance, MA
Project Bread
Contact Information
http://www.mass.gov/eohhs/gov/departments/dta/
www.projectbread.org
Benjamin Brennan, Program Coordinator, BJBrennan@partners.org
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FY2012 Massachusetts Attorney General Community Benefit Report – Massachusetts General Hospital
Healthy Chelsea
Program Type
Brief Description or
Objective
Community Education, Prevention
The initiative has convened and maintains a multidisciplinary team of
approximately 75 community leaders, organizations, and residents to
identify the social and environmental factors influencing Chelsea’s high
obesity prevalence, and to develop and implement an action plan. The
coalition is executing systematic changes to bring about lasting
improvements throughout the community. Healthy Chelsea serves the
entire city of Chelsea.
Target Population
Regions Served: Chelsea
Health Indicator: Other: Nutrition, Physical Activity
Sex: All
Age Group: All
Ethnic Group: All
Language: All
Statewide Priority: Promoting Wellness of Vulnerable Populations
Goal Description
Goal Status
Facilitate the growth of a citywide coalition 75 individuals representing residents, local
with participation from a broad base of
government, state government, school
community leaders, organizations and
administrators and faculty, community organizations,
residents
health care providers,
Facilitate the growth of a citywide coalition and businesses have participated in bimonthly
with participation from a broad base of
Healthy Chelsea meetings. Subcommittee meetings
community leaders, organizations and
occur on an as-needed basis.
residents
Sustain Coalition initiatives
o Healthy Chelsea applied for and received a 2nd year
of funding from the Olivia’s Organics Foundation to
support physical activity throughout the school day in
the Chelsea Public Elementary Schools;
Sustain Coalition initiatives
o Healthy Chelsea was granted 4 years of funding by
the Mass in Motion program and Partners Healthcare
to support additional personnel;
Sustain Coalition initiatives
o Healthy Chelsea was granted a 1-year award by the
Trefler Foundation to support a student –run
campaign advocating for healthy foods at Chelsea
High School
Launch the Healthy Corner Store
Results of the 2011 Chelsea Food Stores Survey were
Connection to improve residents’ access to analyzed to determine the neighborhoods of highest
healthy, fresh foods in the neighborhoods
need. The Program Coordinator has recruited 4
where they live
corner stores to the project, with 2-3 more who will
likely sign-on.
Launch the Healthy Corner Store
Three Community Partner organizations have agreed
Connection to improve residents’ access to to recruit neighborhood residents as focus group
healthy, fresh foods in the neighborhoods
participants who will share their needs and wants as
where they live
customers. Two wholesalers from the New England
Produce Center have also signed-on as program
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FY2012 Massachusetts Attorney General Community Benefit Report – Massachusetts General Hospital
Advocate and support a trans fat free
regulation for prepared foods served at
Food Service Establishments in the city of
Chelsea
Advocate and support a trans fat free
regulation for prepared foods served at
Food Service Establishments in the city of
Chelsea
Advocate and support a trans fat free
regulation for prepared foods served at
Food Service Establishments in the city of
Chelsea
Implement Physical Activity in the
Classroom techniques to fulfill a standard
of 30 minutes of classroom based physical
activity per day in grades 1-4
Implement Physical Activity in the
Classroom techniques to fulfill a standard
of 30 minutes of classroom based physical
activity per day in grades 1-4
partners
A half-time employee was added to the payroll to
provide ongoing education about artificial trans fats
and technical assistance to restaurant and bakery
owners who need to makes changes in their products
in order to comply with Chelsea’s new regulation.
. Healthy Chelsea worked in close partnership with
the Chelsea Board of Health, providing consultation
and staff support to the Board. Healthy Chelsea
secured legal technical assistance from the
Massachusetts Association of Health Boards in order
to conf
confirm implementation and enforcement plans.
Healthy Chelsea partnered closely with Chelsea’s
Department of Inspectional Services to identify
restaurants and bakeries needing hands-on
assistance, and put a reporting system in place as of
1/1/2013.
The Physical Education faculty of all 4 Elementary
Schools received 7 hours of training at the beginning
of the 2012-2013 school year. They are now serving
as in-house trainers and mentors to the classroom
teachers within their schools.
All 4 schools are implementing daily physical activity
breaks within the classrooms, and are working
towards a goal to achieve 30 minutes of classroombased physical activity per day in at least 75% of
classrooms by January 2014.
A survey of 455 High School students was completed
in June 2012. Results were analyzed and a formal
presentation for School Administrators was
scheduled for early October 2012.
Facilitate and support a partnership
between student leaders at Chelsea High
School and Chelsea Schools Administrators
to improve nutrition quality and
participation within the School Lunch
Program
Facilitate and support a partnership
A group of 10 students ranging from 8th grade
between student leaders at Chelsea High
through 11th grade who are participants in the
School and Chelsea Schools Administrators Chelsea REACH Program are meeting weekly with the
to improve nutrition quality and
Healthy Chelsea Schools Coordinator throughout the
participation within the School Lunch
2012-2013 School Year
Program
Partner Name,
Partner Web Address
Description
Not Specified
Contact Information
Melissa Dimond, Manager Community Health Initiatives ,
mdimond@partners.org
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FY2012 Massachusetts Attorney General Community Benefit Report – Massachusetts General Hospital
Komen Breast Care Program
Program Type
Direct Services, Health Screening, Outreach to Underserved, Prevention
Brief Description or
Since 2008, the Komen Foundation has generously provided critical funding
Objective
to improve breast cancer screening in refugee and immigrant women from
the Former Yugoslavia, Somalia, and the Middle East, receiving care at MGH
Chelsea HealthCare Center and/or residing in surrounding communities.
The program aims to increase awareness of breast cancer screening, the
rate of completion of screening mammograms, and to ensure timely followup of abnormal results. In FY12, 339 patients were served.
Target Population
Regions Served: Chelsea, Everett, Revere
Health Indicator: Other: Cancer - Breast
Sex: Female
Age Group: Adult
Ethnic Group: All
Language: All
Statewide Priority: Chronic Disease Management in Disadvantage Populations
Goal Description
Goal Status
Identify and outreach to female refugees The program reached 210 new patients and 144
that are due for breast cancer screening
refugee women received mammograms
Identify barriers to breast cancer
Refugee Cancer Coordinator interviewed 18 Bosnian
screening and care
speaking women to explore and better understand
their barriers to breast cancer screening and care
Conduct at least 2 outreach activities per 5 outreach events reached 265 participants
year
Address barriers to accessing and
Refugee Cancer Coordinator scheduled 362
receiving timely, quality health care for
appointments, provided education to162 patients, 161
all patients
language translations, 160 appointment reminders,
Address barriers to accessing and
102 procedure/preparation instructions, 22
receiving timely, quality health care for
provider/clinic communications, 21 transportation
all patients
assistance, 16 accompaniments to appointments, 7
home visits and 5 pharmacy assistance
Partner Name,
Partner Web Address
Description
Not Specified
Contact Information
Jelena Katadzic, Refugee Cancer Coordinator Kaftun Ahmed, Refugee
Cancer Coordinator , jkatadzic@partners.org ; kmahmed@partners.org
MGH Revere Adolescent Health Initiative
Program Type
Direct Services, School/Health Center Partnership
Brief Description or
Health services are provided for pre-teens, teens, and young adults at the
Objective
MGH Revere School Based Health Center (SBHC), located within Revere
High School (RHS), the MGH Revere Health Center, the Adolescent Health
Center (AHC), a confidential teen clinic, and the Youth Zone (YZ), a free
afterschool program for kids. The initiative has recently partnered with the
Institute of Psychotherapy to increase access to counseling. The SBHC h