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Click Wrap Agreement

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Click Wrap Subscription Information Service Agreement

User access agreement for Internet web or CD electronic database or information service

This agreement is designed to be placed on a web page or software setup screen where customers must click an “I agree” button before proceeding with final signup for or installation of a fee based information service.

I. Introduction

Welcome to , a service provided by , a corporation organized and operating under the laws of . This agreement governs your use as a subscriber of our service. When you click the “I agree” button, you agree to abide by these terms any time you use our service. Clicking on the “agree” button is the equivalent of signing this contract and makes it legally binding.

II. Capacity to contract and Consideration

If you are an individual, you warrant you are 18 years of age or older and have valid legal capacity to enter into and perform your obligations under this Agreement. If you are a representative of a company or entity, you warrant you have the requisite power and authority to enter into this Agreement on behalf of the company or entity.

In exchange for access to our information services, we will charge you for the various services you select or use according to the rate schedule posted at . You should review this rate schedule carefully before selecting or using any services. You will also be charged for any applicable sales or use taxes required by your state.

III. Access and Limited License

A. Access to our services through your account is limited to you personally as a single user. You may not allow others to use your account or your password. You may not log on with multiple simultaneous sessions even if you are the only person using the sessions.

B. The system and much of the information made available through this service is proprietary information. or its suppliers own the intellectual property and other contractual rights (including access rights) associated with the system and the information accessed through the system. Proprietary information includes but is not limited to

1. articles and other data accessible through the service,

2. the computer software used by our system,

3. documentation for our system and databases,

4. the end user interface for our system

5. the name of our system

6. many of the features of our system, including its "look and feel" and

7. collective works comprising our databases.

C. As a subscriber, you are granted a limited, non-exclusive, non-assignable and non-transferable license to access and use the system and the information in it. You may use the information accessed only for . As part of this permitted use, you may temporarily store or print . You may not permanently store or redistribute any information accessed through our system. Your right to copy, reproduce or store information related to or accessed through this service is limited to the temporary limited rights specified in this paragraph. No other copying, reproduction, storage, printing, or redistribution is permitted under this license. You may not modify, adapt, translate, distribute, reverse engineer, decompile or dissemble any proprietary component or information associated with or accessed through our system.

IV. Security

You are responsible for maintaining confidentiality of passwords, user names and account information provided in connection with this service. If you allow someone else access to your account, your account may be terminated and we will have the right to hold you liable for all unauthorized use of our services via your account. You agree to immediately notify of any unauthorized use of passwords, user names or accounts.

V. Privacy

This service is subject to the privacy statement posted at

VI. Disclaimers of Warranties and Liability

You acknowledge that

A. serves as a conduit providing you with access to information which may be owned or provided by third parties.

B. is not responsible for

1. the content, quality, integrity, performance or any other aspect of the information provided or transmitted by this service;

2. errors or problems related to transmission of data;

3. any damages, consequential or incidental, arising out of use of this service.

C. and its suppliers make no warranties of any kind, express or implied, in connection with this service. We make no warranties of non-infringement, accuracy or completeness or any other warranties concerning the information accessible through our system. This service is provided with all faults, and the entire risk as to satisfactory quality, performance, accuracy and effort is with you, the user. There is no warranty that any information, our efforts, or the system meets any standards of merchantibility or will fulfill any of particular purposes or needs even if we have been notified of your purposes or needs.

D. makes no warranty of ability to deliver timely or accurate services.

VII. Indemnification

In addition to indemnification or liability provisions in other sections of this agreement, you hereby agree to indemnify, defend and hold harmless , its shareholders, officers, directors, employees, agents, affiliates, successors and assigns, from and against any and all claims, demands, losses, liabilities, damages or expenses (including attorney’s fees and costs) of any nature whatsoever incurred or suffered by us (collectively the “losses”), in so far as such losses (or actions in respect thereof) arise out of, are related to, or are based on or reasonably related to the breach of any representation, warranty, obligation or covenant agreed to by you in this agreement. This clause shall also be effective against your heirs, assigns, or representatives.

VIII. Damages and relief

You acknowledge your breach of any provision of Section III (Access and Limited License) of this agreement by you will constitute immediate and irreparable damage to , which cannot be adequately compensated solely by money damages, and will warrant preliminary and other injunctive or equitable relief in addition to money damages. You also consent to the issuance of such equitable relief and agree no bond or other security shall be required for to obtain any such equitable relief. This provision does not limit any other enforcement actions or remedies which may be available for breach of any provision of this agreement.

IX. Modification clause

The terms of this agreement, including the rate schedule and available services, are subject to change at discretion without prior notice. Notice of changes of terms will be provided by modification of this page or linked pages and updating the revision date for this page or linked pages. Continued use of this service after the revision date of this page or a linked page is updated indicates agreement to the changes.

X. Term and termination

You may change or discontinue your account at any time by submitting the appropriate change or cancellation form available at . has the right to suspend, deactivate or cancel your account at any time for any reason. We also have the right to delete any information related to your account on our system. If your services change, you cancel your subscription, or we suspend, deactivate or cancel your account, you will not receive any refund and you will remain liable for any charges accruing prior to the termination of your account. Where rates are based on a monthly or annual fee, you will be liable for charges for the month in which your account is terminated.

XI. Construction of this agreement

A. The terms and conditions included or incorporated by reference in this agreement constitute the entire agreement between the parties on the subjects covered by this agreement.

B. This agreement shall be binding upon the original parties, and their successors. However, you may not assign your subscription to anyone else.

C. This agreement shall be construed as a whole and not in favor of either party. For example, no provision shall be construed against the party responsible for the language of the provision. Each provision shall be given its fair meaning. The paragraph headings have been added for convenience and shall not be used to interpret the agreement.

D. The rights, remedies and obligations under this agreement are cumulative. The exercise of any rights and remedies under this agreement or any other agreement shall not preclude or waive the right to exercise any and all other rights and remedies. A failure of a party, intentional or otherwise, to exercise in any instance any right under this agreement or any other agreement or law does not constitute a waiver of any rights related to any other instance. Any waiver of rights by must be made in a signed writing by an authorized agent.

E. Severability and Substitution - If any part of this agreement is determined to be invalid or unenforceable, including but not limited to, the warranty disclaimer and liability limitations, the remainder of the agreement shall continue in effect and the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision.

F. Choice of law - This agreement shall be governed by the laws of the United States and the state of and the parties expressly agree to waive any choice of law rules which would result in the application of any other law to the construction or validity of this agreement.

G. Choice of forum - The parties agree to jurisdiction and venue exclusively in state court in for any litigation arising out of or related to this agreement. In actions related to this agreement where federal courts have exclusive jurisdiction, the parties agree to jurisdiction and venue exclusively in the federal courts in .

XII. Independent Investigation

You acknowledge that you have read this agreement and freely and voluntarily agree to all its terms and conditions without modification. You have independently evaluated the desirability of entering into this agreement and are not relying on any representation, guarantee, or statement other than as set forth in this agreement.

Acceptance

I have read and agree to the terms of this Click Wrap Subscription Information Service Agreement.

Signature

Date

Enter text✕

What a Click Wrap Agreement Is and how it works online

A Click Wrap Agreement is an electronic contract formed when a user takes a clear affirmative action—typically clicking an "I agree" or similar button—after being given reasonable notice and access to the contract terms. In U.S. practice these agreements rely on the ESIGN Act (15 U.S.C. ch. 96) and state UETA rules for enforceability; proper implementation captures intent, consent, attribution, and a reproducible record. Click wrap is commonly used for terms of service, software licenses, consumer consents, and other low- to medium-risk transactions where a signed paper document is not required.

Why organizations rely on a Click Wrap Agreement

A well-designed Click Wrap Agreement reduces friction, provides clear affirmative consent, and creates a reproducible audit trail that supports enforceability under ESIGN and UETA. It lets parties accept standard terms at scale while preserving evidence of intent, timestamp, and signer attribution when combined with appropriate authentication and record retention.

Why organizations rely on a Click Wrap Agreement

Who commonly issues or signs Click Wrap Agreements

Click wrap is used across many teams and industries where standardized terms are presented to a broad user base.

  • Real Estate teams use click wrap for tenant portals, rental applications, and disclosure acknowledgements executed online.
  • Healthcare administrators use click wrap for certain patient consents and portal terms where HIPAA notice and audit trails are maintained.
  • Financial services firms use click wrap for account agreements, loan disclosures, and digital onboarding flows requiring clear consent.

Use cases focalize on repetitive, high-volume acceptance events where clear notice and a preserved record are required.

Who can sign and who manages the template

General Counsel

Reviews and approves the Click Wrap Agreement language, confirms regulatory exceptions, and documents legal basis for electronic consent. Responsible for version control, retention policy alignment with ESIGN and UETA, and escalation when exceptions arise.

Product Manager

Configures the user experience, placement of notice and consent controls, and authentication level. Coordinates with engineering and compliance to ensure audit trail capture, link integrity, and that the acceptance flow matches legal requirements.

Essential elements that make a Click Wrap Agreement enforceable

A professional Click Wrap Agreement includes several structural elements that together demonstrate intent, consent, and a durable record suitable for legal scrutiny.

Clear Notice

Present concise, prominent language alerting the user to contract terms and how to review them; burying terms in small text undermines enforceability and weakens intent evidence.

Affirmative Action

Require a distinct, unambiguous action (for example, a labeled button or checkbox) that the user must click to accept terms; pre-checked boxes risk failing the intent test.

Accessible Terms

Provide a visible link to the full agreement and ensure the content is readable on the signing device; broken links or inaccessible PDFs can negate informed consent.

Authentication

Record basic identity indicators (email, IP, device) and consider stronger methods (SMS code, KBA) for higher-risk agreements to support attribution.

Audit Trail

Capture timestamps, action logs, IP addresses, and version history; a complete audit trail is key evidence if enforceability is challenged.

Retention Policy

Store the executed agreement and accompanying metadata in a durable format that can be reproduced for audits, disputes, or regulator inquiries.

Security and compliance features to protect click-wrap records

Encryption in Transit: TLS 1.2/1.3
Encryption at Rest: AES-256 encryption
Certifications: SOC 2 Type II; ISO 27001
HIPAA Support: BAA available
Regulated Records: 21 CFR Part 11 compliance
Accessibility: WCAG 2.0 Level AA

Step-by-step: create and publish a Click Wrap Agreement

Follow these core steps to design a legally defensible click-wrap acceptance flow that captures notice, consent, and an auditable record.

  • 01
    Draft Terms: Write clear, plain-language agreement terms.
  • 02
    Add Notice: Place a short, conspicuous notice above the acceptance control.
  • 03
    Require Click: Use an explicit button or checkbox to capture acceptance.
  • 04
    Capture Audit: Record timestamp, IP, and action logs for each acceptance.

Typical online configuration settings for a Click Wrap workflow

Configure these settings to align the user experience with legal requirements and internal retention rules.

Setting Configuration
Notice Placement Above the acceptance control
Authentication Level Email by default; SMS for higher risk
Versioning Enable automatic version history
Record Export PDF/A export with audit log

Where executed Click Wrap Agreements go and who receives them

Executed agreements should be routed and stored in a way that supports retrieval, audit, and integration with business systems.

  • Recipient Delivery: Send executed copy to all parties automatically.
  • CRM Integration: Store key fields in CRM or ERP.
  • Cloud Archive: Retain a tamper-evident copy in secure storage.
  • Audit Access: Provide compliance team access to logs.

Technical and integration considerations for eSubmission

Confirm platform capabilities that matter: audit trails, integrations, supported file types, and authentication options.

  • Integrations: Salesforce, NetSuite, Microsoft 365
  • File Formats: PDF, DOCX, HTML supported
  • Advanced Auth: SMS, KBA, and SSO options

Timing and processing expectations for click-wrap implementations

Understand the key timing constraints from presenting notice through long-term retention to maintain compliance and operational predictability.

Present Terms Prior to Acceptance:

Always display notice and link before users click to accept.

Retention Start Date:

Retention begins on execution timestamp.

Consumer Disclosure:

Provide ESIGN consumer disclosures for covered consumer-facing records.

Record Retrieval SLA:

Set internal retrieval targets, e.g., 48 hours for audit requests.

Version Archival:

Archive prior versions at each update event.

Common mistakes to avoid when preparing Click Wrap Agreements

  • Burying terms in tiny type or hidden links that users cannot reasonably review; this undermines informed consent and may void acceptance.
  • Using pre-checked boxes or ambiguous controls that do not require a clear affirmative action to demonstrate intent to sign.
  • Failing to capture and store an audit trail with timestamp, IP, and version history, which weakens evidence in disputes.
  • Not tailoring authentication strength to transaction risk—low checks for high-value or regulated transactions invite legal challenge.

Key legal risks and consequences of improper click-wrap handling

Unenforceability: Court may decline to enforce
Regulatory Fines: HIPAA or other fines possible
Contract Disputes: Increased litigation risk
Reputational Harm: Customer trust erosion
Operational Costs: Remediation and re-signing required
Data Exposure: Breach-related liabilities

Illustrative real-world uses of Click Wrap Agreements

These brief examples show practical implementations and outcomes from organizations that adopted online acceptance flows.

Optica Ventures LLC

Optica simplified customer onboarding with an online acceptance flow that reduced friction.

  • The interface remained simple for customers and staff.
  • The company reports faster customer completion and fewer manual steps, relying on the retained audit trail for dispute resolution.

Martin Properties

A real estate operator used click-wrap for tenant portal consents and lease renewals.

  • Mobile-first acceptance increased completions.
  • The operator maintained compliance with built-in security and could retrieve signed records for audits and tenant inquiries.

eSignature vendor comparison for Click Wrap Agreement workflows

Compare common vendor starting prices and core capabilities relevant to high-volume click-wrap workflows; signNow appears first per table ordering rules.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial No free trial No free trial Yes, limited trial Yes, limited trial
Bulk Send Yes Yes Yes Yes No
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No
Envelope Cap No cap 100 envelopes/user/year Varies by plan Varies by plan Varies by plan

Key milestones for launching a Click Wrap Agreement program

Map major project stages from drafting to operational monitoring so legal, product, and compliance teams coordinate smoothly.

01

Draft and Legal Review

Finalize terms and confirm ESIGN/UETA compliance before publishing.

02

Technical Implementation

Build UI, acceptance control, and audit capture.

03

Pilot and QA

Test flows and retention exports with a controlled user group.

04

Monitor and Update

Review logs, update terms, and archive prior versions.

Frequently asked questions about Click Wrap Agreements

Answers to common legal, technical, and operational questions about implementing and defending click-wrap consent.


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