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Medical or Dental Billing Services Agreement

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Medical or Dental Billing Services Agreement

Agreement made on the (date), between

(), a corporation organized and existing under the laws of

the state of , with its principal office located at

zip code), referred to herein as Medical Billing, and

Medical Group), a professional association organized and existing under the laws of the state

of , with its principal office located at

zip code), referred to herein as Client.

Whereas, Medical Billing is a healthcare claims processing and services company and

is a healthcare provider; and

Whereas, Medical Billing provides computerized claims, billing and collection services to healthcare providers and files medical insurance claims on behalf of healthcare providers with government and commercial companies by electronic and paper means, and also provides for billing services directly to patients or for patient's portion of healthcare provider fees not covered by insurance; and

Whereas, Client desires to retain Medical Billing to provide it with such claims and billing services pursuant to this Agreement;

Now, therefore, for and in consideration of the mutual covenants contained in this agreement, and other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, the parties agree as follows:

1. Commencing on (date), Medical Billing will process all the Client's medical insurance claims for payment by government and commercial companies by either electronic or paper means and make available all information necessary to properly process the Client's claims and to submit all such billing and insurance information to the appropriate party (e.g., daily, weekly, etc.)

Medical Billing will process and submit all Clients' claims within hours by electronic means wherever possible, and by paper means when otherwise necessary.

2. Medical Billing will provide to Client a direct fax number, through which Client will provide to Medical Billing claims and billing information necessary for Medical Billing to properly process Client's claims.

3. All patient information and data provided by the Client to Medical Billing shall be kept confidential and shall not be disclosed to anyone outside of Medical Billing other than to the extent necessary for Medical Billing to process and submit claims for the Client.

4. Neither Medical Billing nor Client will disclose the contents, terms or conditions of this Service Agreement to any third party without the express written consent of the other.

5. Client will pay Medical Billing a one-time setup fee of $ to cover the cost of gathering information from the Client and setting up the Client's files for entry into computer system. The information and initial setup covered by this initial fee includes, but is not limited to:

  • Doctor Profile;
  • Listing of Current Insurance Companies Used;
  • Referring Physicians;
  • Facilities at Which Doctor is Accepted or Transfers Work;
  • Diagnostic Codes;
  • Procedure Codes and Fees;
  • Signed Patient Registration Forms (to be kept in Client's office); and
  • Registration with Clearinghouse which will distribute claims to the carriers.

6. Client will pay to Medical Billing % of the total (gross) amount collected from all insurance companies and all patients as a result of the billing services performed by Medical Billing for Client, with a $ monthly minimum billed amount. Client agrees to provide copies of all Explanation of Benefits (EOB) forms received from insurance payers to Medical Billing as well as records of payments received directly from patients (e.g., weekly)

Medical Billing shall post the payments received from the insurance payers to the patient's file, shall file any secondary or tertiary claims, and shall bill the patient directly when necessary in order to secure full payment for the Client.

7. Medical Billing shall provide to Client management reports regarding the practice on a timely basis. The types of Monthly Management Reports shall include the following:

  • Insurance Aging Report – monthly;
  • Patient Aging Report – quarterly;
  • Practice Analysis – monthly;
  • Other(s)

8. Medical Billing will close its books for billing purposes on the last day of each month and will bill Client for its services on the business day of each succeeding month for the previous month's processing. Client will pay Medical Billing for its services upon receipt of receiving Medical Billing's invoice. If Client fails to submit payment within the time set forth in this Paragraph, Client will be responsible for paying, in addition to the principal amount billed, a % per month late charge for each month or any portion thereof payment of the billing is late.

9. During the term of this Service Agreement, Client will not use the services of any other claims processing companies and will allow Medical Billing to process all of the Client's medical insurance claims with the government and commercial companies.

10. Either party may terminate this Service Agreement at any time by providing a thirty (30) day written notice with explanation or reason why termination is desired to the other party.

11. Medical Billing will be serving as a conduit of information and claims data between Client and many insurance payers, both government and commercial. Client will be providing all such claims information and data to Medical Billing, including but not limited to procedure codes, identifying the exact procedures Client has performed on patients. Client verifies that all such procedures were in fact performed on the patients as specified. Medical Billing has no authority to and will not change any of these procedure codes without the express permission and direction of Client.

12. Client understands that Medical Billing is relying entirely on the claims and billing information supplied to Medical Billing by Client in preparing and submitting insurance claims for payment on behalf of Client. Client warrants and represents that all such claims and billing information is entirely accurate and truthful. If any investigation is initiated or if any action is brought by any individual, company or entity whatsoever regarding any of the claims filed by Medical Billing on behalf of Client, then Client agrees to cooperate fully in any such investigation or action and shall provide all relevant supporting documentation to support the claim(s) filed.

13. Client understands that Medical Billing will not provide insurance pre-authorizations.

14. Client agrees to indemnify and hold Medical Billing harmless for any and all damages or penalties imposed and any attorney's fees incurred by Medical Billing in defending any such action resulting from Client's failure to provide truthful and accurate billing and claims information to Medical Billing.

15. Severability

The invalidity of any portion of this Agreement will not and shall not be deemed to affect the validity of any other provision. If any provision of this Agreement is held to be invalid, the parties agree that the remaining provisions shall be deemed to be in full force and effect as if they had been executed by both parties subsequent to the expungement of the invalid provision.

16. No Waiver

The failure of either party to this Agreement to insist upon the performance of any of the terms and conditions of this Agreement, or the waiver of any breach of any of the terms and conditions of this Agreement, shall not be construed as subsequently waiving any such terms and conditions, but the same shall continue and remain in full force and effect as if no such forbearance or waiver had occurred.

17. Governing Law

This Agreement shall be governed by, construed, and enforced in accordance with the laws of the State of

18. Notices

Any notice provided for or concerning this Agreement shall be in writing and shall be deemed sufficiently given when sent by certified or registered mail if sent to the respective address of each party as set forth at the beginning of this Agreement.

19. Attorney's Fees

In the event that any lawsuit is filed in relation to this Agreement, the unsuccessful party in the action shall pay to the successful party, in addition to all the sums that either party may be called on to pay, a reasonable sum for the successful party's attorney fees.

20. Mandatory Arbitration

Any dispute under this Agreement shall be required to be resolved by binding arbitration of the parties hereto. If the parties cannot agree on an arbitrator, each party shall select one arbitrator and both arbitrators shall then select a third. The third arbitrator so selected shall arbitrate said dispute. The arbitration shall be governed by the rules of the American Arbitration Association then in force and effect.

21. Entire Agreement

This Agreement shall constitute the entire agreement between the parties and any prior understanding or representation of any kind preceding the date of this Agreement shall not be binding upon either party except to the extent incorporated in this Agreement.

22. Modification of Agreement

Any modification of this Agreement or additional obligation assumed by either party in connection with this Agreement shall be binding only if placed in writing and signed by each party or an authorized representative of each party.

23. Assignment of Rights

The rights of each party under this Agreement are personal to that party and may not be assigned or transferred to any other person, firm, corporation, or other entity without the prior, express, and written consent of the other party.

24. In this Agreement, any reference to a party includes that party's heirs, executors, administrators, successors and assigns, singular includes plural and masculine includes feminine.

WITNESS our signatures as of the day and date first above stated.

By:

By:

Enter text

What a Medical or Dental Billing Services Agreement Covers

A Medical or Dental Billing Services Agreement is a written contract between a healthcare provider (physician, clinic, dental practice) and a billing vendor that defines scope, responsibilities, fees, data handling, and payment processing for claims submission, patient statements, and accounts receivable management. It specifies authorization to submit claims to payers, access protected health information, billing schedules, fee splits or service charges, performance metrics, reporting cadence, termination rights, and confidentiality provisions. The agreement often includes HIPAA-compliant safeguards and a designation of who is responsible for appeals and denials.

Why this Agreement Matters for Practices and Vendors

Use a Medical or Dental Billing Services Agreement to allocate billing duties, reduce claim denials, protect patient data under HIPAA, and clarify fees and liability. A clear contract supports regulatory compliance and creates enforceable expectations for performance, payments, and dispute resolution.

Why this Agreement Matters for Practices and Vendors

Who Typically Uses or Signs This Agreement

Primary users include medical and dental practice owners, practice managers, and third-party billing companies handling claims and receivables.

  • Small practices outsourcing billing to a third‑party vendor to reduce administrative burden.
  • Large clinics contracting specialized services for claim appeals, coding, and payer negotiations.
  • Solo practitioners using billing agents to collect patient balances and manage statements.

Step-by-Step: Complete and Execute the Agreement

Follow this step-by-step sequence to complete and execute a Medical or Dental Billing Services Agreement correctly.

  • 01
    Prepare Document: Gather provider details, tax IDs, and fee schedules.
  • 02
    Define Scope: List services: claims submission, patient statements, appeals, and follow-up.
  • 03
    Assign Access: Authorize HIPAA-permitted access and specify data security obligations.
  • 04
    Sign & Record: Obtain signatures, notarize if required, and retain executed copies.

Essential Clauses Every Agreement Should Include

Core clauses in a Medical or Dental Billing Services Agreement clarify responsibilities, payment terms, data security, reporting, dispute resolution, and termination procedures for billing operations.

Scope of Services

Define precisely which billing activities the vendor performs: claims submission, coding review, patient statements, appeals, collections, and follow-up. Also state excluded services to avoid scope creep and billing disputes.

Fees & Compensation

Describe fee model: flat monthly fee, percentage of collections, per-claim charge, or hybrid. Specify billing cycles, reconciliations, chargebacks, and handling of payer refunds or recoveries.

Data Security

Require HIPAA-compliant safeguards, encryption in transit and at rest, role-based access controls, incident response, and execution of a Business Associate Agreement. Specify audit rights, logging retention, and breach notification timelines.

Performance Standards

Include KPIs such as clean claim rate, days in accounts receivable (AR), denial rate, and monthly reporting cadence. Define remedies or service credits for missed targets.

Termination

Set termination for convenience and material breach with clear notice periods, final accounting, data return or destruction, transition assistance, and allocation of unresolved receivables.

Indemnification & Liability

Allocate responsibility for billing errors, regulatory fines, and third-party claims. Cap damages where appropriate and require the vendor to maintain professional liability and cyber insurance.

Security and Compliance Snapshot

Encryption: TLS 1.2/1.3 in transit; AES-256 at rest
HIPAA: Supports HIPAA — BAA required
Certifications: SOC 2 Type II, ISO 27001, PCI DSS
21 CFR Part 11: Compliant for FDA-regulated records
ESIGN / UETA: Recognizes legal e-signatures in U.S.
Accessibility: WCAG 2.0 Level AA support

Common Pitfalls to Avoid

  • Failing to include a Business Associate Agreement when billing vendor accesses PHI, exposing the covered entity to HIPAA compliance risk and penalties.
  • Using vague fee language such as 'reasonable charge' without defined rates or calculation methods causes disputes and delayed payments.
  • Neglecting to specify data security measures, audit rights, and breach notification procedures increases operational risk and regulatory exposure.
  • Omitting termination, transition assistance, or final accounting clauses complicates offboarding and can lead to disputed receivables.

Penalties, Regulatory Risks, and Financial Consequences

1099 Filing Penalties: $60–$330 per form depending on lateness
Intentional Disregard: $660+ per form, no maximum
I-9 Violations: $281–$2,789 per violation
HIPAA Breach Risk: Civil/criminal fines, corrective plans
Incorrect TIN: Triggers 24% backup withholding
Contractual Liability: Indemnity claims and legal fees

How the Billing Agreement Process Works in Practice

Typical workflow from contracting to implementation, live billing, and reconciliation for a billing services engagement.

  • Contracting: Negotiate scope, fees, KPIs, and data access.
  • Onboarding: Provision systems, map codes, and migrate historical claims.
  • Operations: Submit claims, post payments, manage denials and appeals.
  • Reporting: Deliver AR reports, reconciliation, and monthly performance reviews.

Configure Digital Workflows for Signatures and Data

Configure digital workflows and templates to streamline signatures, attachments, payer communications, and automated reminders for billing tasks.

Field Configuration
Signer Authentication Email link with optional SMS code or KBA
Pre-fill Data Auto-insert provider TIN, NPI, addresses
Attachments Allow remit advices, EOBs, and supporting docs
Notifications & Reminders Automated email reminders and status updates

Platform Capabilities to Support Billing Agreements

Use platforms that support secure e-signature, document templates, and audit trails to manage billing agreements.

  • Formats Supported: PDF, DOCX, and structured data exports
  • Integrations: Salesforce, NetSuite, Microsoft 365, Google Workspace
  • Authentication: SSO, SMS, KBA, and optional 2FA

Key Tax and Recordkeeping Deadlines That Intersect with Billing

Deadlines for related tax and reporting tasks affect payer reporting timelines and backup withholding obligations for billing vendors.

Provide W-9 to payer upon request:

No fixed deadline; furnish immediately to avoid backup withholding or payer delays.

1099-NEC filing deadlines (recipient & IRS):

Recipient and IRS copies due by January 31 for nonemployee compensation.

Correct 1099 errors and refile promptly:

Late or incorrect filings risk per-form penalties from $60 to $330 or higher.

Backup withholding triggers and rate:

An incorrect or missing TIN may trigger 24% backup withholding.

Retain billing records per IRS rules:

Keep financial and billing records at least three years; longer if audits or understated income.

Milestones from Negotiation to Ongoing Billing Operations

Key milestones from agreement negotiation to onboarding, live billing operations, reconciliation, and dispute resolution steps.

01

Negotiation & Drafting

Agree scope, fees, KPIs, and data protections; finalize BAA if PHI involved.

02

Onboarding & Integration

Map systems, credentials, and perform test claims before going live.

03

Go-Live

Start submitting claims, post payments, and monitor rejection rates closely.

04

Ongoing Review

Monthly reporting, KPI reviews, and remediation for denials or compliance issues.

Electronic vs Digital Signatures: Which Fits Billing Agreements?

Key differences between electronic and cryptographic digital signatures affect authentication, non-repudiation, and regulatory suitability for billing agreements.

Criteria Electronic Signature Digital Signature
Definition any electronic mark pki cryptographic method
Authentication audit trail, varying certificate-based strong
Non-repudiation moderate via logs high via ca chain
When to use routine agreements high-assurance or regulated records

eSignature Vendor Comparison for Billing Agreement Execution

Compare common eSignature plan criteria for executing Medical or Dental Billing Services Agreements and for evaluating vendor compliance and cost.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial Varies Varies Varies Varies
Bulk Send Yes Yes Yes Yes No
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No
Envelope Cap No envelope cap 100 envelopes/user/year Varies Varies Varies

Typical Roles Involved in Agreement Execution

Practice Manager

Manages vendor selection and daily revenue-cycle operations, reviews reconciliations, monitors KPIs, authorizes contract changes, and coordinates with compliance and finance. Ensures that BAAs and data security obligations are met and that provider credentials and TINs are accurate for payer submissions.

Billing Vendor Executive

Delivers contracted services, implements secure connectivity, provides monthly reporting, handles appeals and denials, and maintains professional liability and cyber insurance. Is responsible for meeting KPIs, supporting audits, and cooperating on transition or termination requirements.

Real-World Examples of Agreement Use

Representative examples show how practices and vendors use billing agreements to centralize collections, secure PHI, and shorten payment cycles.

Optica Ventures — COO

Optica Ventures implemented a billing vendor agreement to standardize claim submission workflows and reduce administrative steps across multiple practices.

  • Interfaces improved ease for customers and staff.
  • The agreement clarified responsibilities and data access, simplified signature collection, and enabled consistent reporting. As a result, staff could complete billing tasks more quickly, patients experienced fewer statement-related inquiries, and collections improved due to timelier claim submission and follow-up.

Fertility Centers of Illinois — Founder

Fertility Centers of Illinois adopted an electronic billing agreement to ensure compliance and accelerate signature collection across clinics.

  • API integration reduced manual steps.
  • By using a standard contract and digital signing, the team reduced processing time, improved audit readiness, and maintained security expectations. The built-in audit trail satisfied compliance reviewers and allowed quicker reconciliation of payer remittances.

FAQs: Completing and Enforcing Billing Services Agreements

Answers to common questions about completing, executing, and enforcing Medical or Dental Billing Services Agreements in the U.S.


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