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N.J.A.C. 8:39 STANDARDS FOR LICENSURE OF LONG-TERM CARE FACILITIES Effective Date: Expiration Date: February 15, 2007 February 15, 2012 N.J.A.C. 8:43E GENERAL LICENSURE PROCEDURES AND ENFORCEMENT OF LICENSURE REGULATIONS Effective Date: Expiration Date: August 18, 2006 August 18, 2011 New Jersey Department of Health and Senior Services Division of Health Facilities Evaluation and Licensing Office of Certificate of Need and Healthcare Facility Licensure P.O. Box 358 Trenton, New Jersey 08625-0358 Telephone: (609) 292-5960 FAX: (609) 292-3780 To make a complaint about a New Jersey licensed Long-Term Care Facility call 1-800-792-9770 (toll-free hotline) Note: This is an unofficial version of the rules. The official rules can be found in the New Jersey Administrative Code, as published by LexisNexis at N.J.A.C. 8:39 and 8:43E. Manual Preparation Date: April 2, 2007 N.J.A.C. 8:39 STANDARDS FOR LICENSURE OF LONG-TERM CARE FACILITIES TABLE OF CONTENTS Rule Content Page SUBCHAPTER 1. GENERAL PROVISIONS 1 8:39-1.1 8:39-1.2 Scope and purpose Definitions 1 1 SUBCHAPTER 2. LICENSURE PROCEDURE 6 8:39-2.1 8:39-2.2 8:39-2.3 8:39-2.4 8:39-2.5 8:39-2.6 8:39-2.7 8:39-2.8 8:39-2.9 8:39-2.10 8:39-2.11 8:39-2.12 6 6 7 7 9 9 10 10 10 12 13 14 Certificate of Need Application for licensure Newly constructed, expanded, or renovated facilities Surveys and license Surrender of license Waiver Action against licensee Special long-term care services Chronic hemodialysis services Peritoneal dialysis Add-a-bed Transfer of ownership SUBCHAPTER 3. COMPLIANCE WITH MANDATORY RULES AND ADVISORY STANDARDS 17 8:39-3.1 8:39-3.2 8:39-3.3 17 17 17 Mandatory rules Advisory standards Reporting compliance with advisory standards SUBCHAPTER 4. MANDATORY RESIDENT RIGHTS 19 8:39-4.1 19 Resident rights i Rule Content Page SUBCHAPTER 5. MANDATORY ACCESS TO CARE 24 8:39-5.1 24 8:39-5.2 8:39-5.3 8:39-5.4 Mandatory policies and procedures for access to care Admissions Transfers Discharges 24 25 26 SUBCHAPTER 6. ADVISORY ACCESS TO CARE 27 8:39-6.1 27 Advisory admission policies and procedures SUBCHAPTER 7. MANDATORY RESIDENT ACTIVITIES 28 8:39-7.1 28 8:39-7.2 8:39-7.3 8:39-7.4 Mandatory administrative organization for resident activities Mandatory staffing amounts and availability for activities Mandatory resident activity services Mandatory space and environment for resident activities 29 29 30 SUBCHAPTER 8. ADVISORY RESIDENT ACTIVITIES 31 8:39-8.1 31 8:39-8.2 8:39-8.3 8:39-8.4 Advisory policies and procedures for resident activities Advisory staff qualifications for resident activities Advisory staffing amounts and availability for resident activities Advisory resident services for resident activities 31 31 31 SUBCHAPTER 9. MANDATORY ADMINISTRATION 33 8:39-9.1 8:39-9.2 8:39-9.3 8:39-9.4 8:39-9.5 33 33 34 35 36 8:39-9.6 Ownership Administrator Mandatory policies and procedures for staff Mandatory notification Mandatory policies and procedures for residents’ accounts Mandatory policies and procedures for advance directives ii 37 Rule Content Page SUBCHAPTER 10. ADVISORY ADMINISTRATION 40 8:39-10.1 8:39-10.2 8:39-10.3 40 40 40 Advisory policies and procedures for administration Advisory staff qualifications Advisory staff education and training SUBCHAPTER 11. MANDATORY RESIDENT ASSESSMENT AND CARE PLANS 41 8:39-11.1 41 8:39-11.2 Mandatory completion of resident assessment and coordination of care plans Mandatory policies and procedures for resident assessment and care plans 41 SUBCHAPTER 12. ADVISORY RESIDENT ASSESSMENT AND CARE PLANS 43 8:39-12.1 43 8:39-12.2 Advisory policies and procedures for resident assessment and care plan Advisory resident services for off-site services 43 SUBCHAPTER 13. MANDATORY COMMUNICATION 44 8:39-13.1 8:39-13.2 8:39-13.3 8:39-13.4 44 44 44 44 Mandatory communication policies and procedures Mandatory resident communication services Mandatory staff communication qualifications Mandatory staff education and training for communication SUBCHAPTER 14. ADVISORY COMMUNICATION 47 8:39-14.1 8:39-14.2 Advisory resident services Advisory staff education and training for communication 47 47 SUBCHAPTER 15. MANDATORY DENTAL SERVICES 48 8:39-15.1 48 Mandatory resident dental services SUBCHAPTER 16. ADVISORY DENTAL SERVICES 49 8:39-16.1 49 Advisory resident dental services iii Rule Content Page SUBCHAPTER 17. MANDATORY DIETARY SERVICES 50 8:39-17.1 50 8:39-17.2 8:39-17.3 8:39-17.4 Mandatory structural organization for dietary services Mandatory policies and procedures for dietary services Mandatory staffing amounts and availability for dietary services Mandatory resident dietary services 50 51 51 SUBCHAPTER 18. ADVISORY DIETARY SERVICES 53 8:39-18.1 8:39-18.2 8:39-18.3 53 53 53 8:39-18.4 8:39-18.5 Advisory structural organization for dietary services Advisory staff qualifications for dietary services Advisory staffing amounts and availability for dietary services Advisory resident dietary services Supplies and equipment 53 53 SUBCHAPTER 19. MANDATORY INFECTION CONTROL AND SANITATION 54 8:39-19.1 54 8:39-19.2 8:39-19.3 8:39-19.4 8:39-19.5 8:39-19.6 8:39-19.7 8:39-19.8 Mandatory organization for infection control and sanitation Mandatory employee health policies and procedures for infection control and sanitation Mandatory waste removal policies and procedures Mandatory general policies and procedures for infection control and sanitation Mandatory staff qualifications; health history and examinations Mandatory space and environment for water supply Mandatory space and environment for sanitation and waste management Mandatory supplies and equipment for infection control and sanitation iv 54 54 55 57 58 59 60 Rule Content Page SUBCHAPTER 20. ADVISORY INFECTION CONTROL AND SANITATION 61 8:39-20.1 8:39-20.2 8:39-20.3 61 61 61 Advisory policies and procedures for infection control Advisory staff qualifications Advisory staff education and training for infection control SUBCHAPTER 21. MANDATORY LAUNDRY SERVICES 62 8:39-21.1 8:39-21.2 62 63 8:39-21.3 8:39-21.4 Mandatory laundry policies and procedures Mandatory space and environment for laundry facilities Mandatory supplies and equipment for laundry Mandatory quality assurance for laundry 63 63 SUBCHAPTER 22. ADVISORY LAUNDRY SERVICES (RESERVED) 64 SUBCHAPTER 23. MANDATORY MEDICAL SERVICES 65 8:39-23.1 65 8:39-23.2 8:39-23.3 Mandatory structural organization for medical services Mandatory medical services Defibrillator 66 66 SUBCHAPTER 24. ADVISORY MEDICAL SERVICES 67 8:39-24.1 8:39-24.2 67 67 Advisory medical staff qualifications Advisory resident medical services SUBCHAPTER 25. MANDATORY NURSE STAFFING 68 8:39-25.1 68 8:39-25.2 Mandatory policies and procedures for nurse staffing Mandatory nurse staffing amounts and availability v 68 Rule Content Page SUBCHAPTER 26. ADVISORY NURSE STAFFING 73 8:39-26.1 8:39-26.2 8:39-26.3 8:39-26.4 73 73 73 73 Advisory structural organization for nurse staffing Advisory policies and procedures for nurse staffing Advisory nurse staffing amounts and availability Advisory qualifications for nurse staffing SUBCHAPTER 27. MANDATORY QUALITY OF CARE 75 8:39-27.1 75 8:39-27.2 8:39-27.3 8:39-27.4 8:39-27.5 Mandatory policies, procedures and practices for quality of care Mandatory resident services for personal care Mandatory general resident services Mandatory post-mortem policies and procedures Mandatory supplies and equipment for resident care 76 77 77 78 SUBCHAPTER 28. ADVISORY QUALITY OF CARE 79 8:39-28.1 8:39-28.2 79 79 Advisory policies and procedures for resident care Advisory resident care services SUBCHAPTER 29. MANDATORY PHARMACY 80 8:39-29.1 8:39-29.2 80 80 8:39-29.3 8:39-29.4 8:39-29.5 8:39-29.6 8:39-29.7 8:39-29.8 Mandatory pharmacy organization Mandatory drug administration policies and procedures Mandatory pharmacy reporting policies and procedures Mandatory pharmacy control policies and procedures Mandatory pharmacy staff qualifications Mandatory resident pharmacy services Mandatory pharmacy supplies and equipment Mandatory pharmacy quality assurance 81 82 85 85 86 86 SUBCHAPTER 30. ADVISORY PHARMACY 87 8:39-30.1 8:39-30.2 8:39-30.3 8:39-30.4 87 87 87 87 Advisory pharmacy staffing amounts and availability Advisory pharmacy resident services Advisory provider formulary criteria Advisory consultant pharmacist certification vi Rule Content Page SUBCHAPTER 31. MANDATORY PHYSICAL ENVIRONMENT 88 8:39-31.1 8:39-31.2 8:39-31.3 8:39-31.4 8:39-31.5 8:39-31.6 8:39-31.7 8:39-31.8 88 88 89 89 90 90 94 94 Mandatory construction standards Mandatory general maintenance Mandatory quality assurance for housekeeping Mandatory housekeeping policies and procedures Pest control Mandatory fire and emergency preparedness Mandatory safety requirements Mandatory space and environment; all facilities SUBCHAPTER 32. ADVISORY PHYSICAL ENVIRONMENT 96 8:39-32.1 8:39-32.2 8:39-32.3 96 96 96 Advisory general maintenance Advisory fire and emergency preparedness Advisory safety SUBCHAPTER 33. MANDATORY QUALITY ASSESSMENT AND/OR QUALITY IMPROVEMENT 97 8:39-33.1 97 8:39-33.2 8:39-33.3 8:39-33.4 Mandatory quality assessment and/or quality improvement structural organization Mandatory quality assessment and/or quality improvement policies and procedures Mandatory quality assessment and/or quality improvement of resident services Mandatory quality assessment and/or quality improvement of staff education and training 97 98 98 SUBCHAPTER 34. ADVISORY QUALITY ASSESSMENT AND/OR QUALITY IMPROVEMENT 99 8:39-34.1 99 Advisory quality assessment and/or quality improvement policies and procedures SUBCHAPTER 35. MANDATORY MEDICAL RECORDS 100 8:39-35.1 8:39-35.2 100 100 Mandatory organization for medical records Mandatory policies and procedures for medical records vii Rule Content Page SUBCHAPTER 36. ADVISORY MEDICAL RECORDS 104 8:39-36.1 104 8:39-36.2 8:39-36.3 Advisory policies and procedures for medical records Advisory staff education and training for medical records Advisory staff qualifications for medical records 104 104 SUBCHAPTER 37. MANDATORY REHABILITATION 105 8:39-37.1 8:39-37.2 8:39-37.3 105 105 105 8:39-37.4 Mandatory policies and procedures for rehabilitation Mandatory rehabilitation staff qualifications Mandatory rehabilitation staffing amounts and availability Mandatory rehabilitation supplies and equipment 105 SUBCHAPTER 38. ADVISORY REHABILITATION 107 8:39-38.1 8:39-38.2 8:39-38.3 107 107 107 Advisory rehabilitation staff qualifications Advisory rehabilitation space and environment Advisory rehabilitation supplies and equipment SUBCHAPTER 39. MANDATORY SOCIAL WORK 108 8:39-39.1 8:39-39.2 8:39-39.3 8:39-39.4 8:39-39.5 108 108 108 108 109 Mandatory social work policies and procedures Mandatory social work staff qualifications Mandatory social work amounts and availability Mandatory resident social work services Mandatory space and environment for social work SUBCHAPTER 40. ADVISORY SOCIAL WORK 110 8:39-40.1 8:39-40.2 8:39-40.3 8:39-40.4 8:39-40.5 110 110 110 110 111 Advisory staff qualifications for social work Advisory staff amounts and availability for social work Advisory resident social work services Advisory space and environment for social work Advisory social work staff education and training SUBCHAPTER 41. (RESERVED) 112 SUBCHAPTER 42. (RESERVED) 113 viii Rule Content Page SUBCHAPTER 43. CERTIFICATION OF NURSE AIDES IN LONG-TERM CARE FACILITIES 114 8:39-43.1 8:39-43.2 8:39-43.3 8:39-43.4 8:39-43.5 8:39-43.6 8:39-43.7 8:39-43.8 114 114 114 115 115 116 117 117 8:39-43.9 8:39-43.10 8:39-43.11 8:39-43.12 8:39-43.13 8:39-43.14 8:39-43.15 8:39-43.16 8:39-43.17 8:39-43.18 Nurse aide competency Requirements for nurse aide certification Exceptions Certificates Revocation and suspension of certificates Recertification Nurse aide registries Hearings for resident abuse, resident neglect, or misappropriation of resident property Equivalency for nurse aides registered in other states Approval of a nurse aide in long term care facilities training program Evaluation of training programs Student records Denial or termination of a nurse aide in long-term care facilities training program Responsibilities of Administrator Employment of a nurse aide Nurse aide functions Mandatory nurse aide education and training Fees 118 118 120 121 122 123 123 124 124 124 SUBCHAPTER 44. MANDATORY STANDARDS FOR RESPITE CARE SERVICES 126 8:39-44.1 8:39-44.2 126 126 Scope and purpose Mandatory policies and procedures SUBCHAPTER 44A. ADVISORY STANDARDS FOR RESPITE CARE SERVICES 128 8:39-44A.1 Advisory staffing 128 SUBCHAPTER 45. ALZHEIMER’S/DEMENTIA PROGRAMS 129 8:39-45.1 8:39-45.2 129 129 Scope and purpose Mandatory data reporting requirements ix Rule Content Page SUBCHAPTER 46. ALZHEIMER’S/DEMENTIA PROGRAMS – ADVISORY STANDARDS 131 8:39-46.1 131 8:39-46.2 8:39-46.3 8:39-46.4 8:39-46.5 8:39-46.6 Advisory Alzheimer's/dementia program policies and procedures Advisory staffing Advisory environmental modification Advisory activity programming Advisory nutrition Advisory social services 131 132 132 132 133 SUBCHAPTER 47. SUBACUTE CARE UNIT IN AN ACUTE CARE GENERAL HOSPITAL 134 8:39-47.1 8:39-47.2 8:39-47.3 8:39-47.4 8:39-47.5 134 134 134 134 138 Scope Definitions Licensure of hospital-based subacute care units Licensure requirements Licensure renewal APPENDIX A GUIDELINES AND CONSIDERATIONS FOR PET FACILITATED THERAPY IN NEW JERSEY INSTITUTIONS 139 APPENDIX B GUIDELINE FOR THE MANAGEMENT OF INAPPROPRIATE BEHAVIOR AND RESIDENT TO RESIDENT ABUSE 145 APPENDIX C PATIENT INFORMATION TRANSFER FORM 153 APPENDIX D GUIDELINES FOR THE USE OF RESTRAINTS 154 APPENDIX E APPLICATION FOR A HEALTH CARE FACILITY LICENSE 156 APPENDIX F APPLICATION FOR A HEALTH CARE FACILITY LICENSE RENEWAL 160 x N.J.A.C. 8:39 STANDARDS FOR LICENSURE OF LONG-TERM CARE FACILITIES SUBCHAPTER 1. GENERAL PROVISIONS 8:39-1.1 Scope and purpose (a) This chapter contains rules and standards intended to assure the high quality of care delivered in long-term care facilities, commonly known as nursing homes, throughout New Jersey. Components of quality of care addressed by these rules and standards include access to care, continuity of care, comprehensiveness of care, coordination of services, humaneness of treatment, conservatism in intervention, safety of the environment, professionalism of caregivers, and participation in useful studies. (b) These rules and standards apply to each licensed long-term care facility. They are intended for use in State surveys of the facilities and any ensuing enforcement actions. They are also designed to be useful to consumers and providers as a mechanism for privately assessing the quality of care provided in any long-term care facility. 8:39-1.2 Definitions The following words and terms, when used in this chapter, have the following meanings, unless the context clearly indicates otherwise: "Advance directive" means a written statement of a resident's instructions and directions for health care in the event of future decision-making incapacity, in accordance with the New Jersey Advance Directives for Health Care Act, N.J.S.A. 26:2H-53 et seq., P.L. 1991, c.201. An advance directive may include a proxy directive, an instruction directive, or both. “Advanced practice nurse” means a person certified by the New Jersey Board of Nursing in accordance with Section 8 or 9 of P.L. 1991, c.377; amended by P.L. 1999, c.85, s.6. 1 “Adverse drug reaction” means any unexpected, unintended, undesired or excessive response to a drug such that it: 1. Requires discontinuing the drug (therapeutic or diagnostic); 2. Requires changing the drug therapy; 3. Requires modifying the dose; 4. Negatively affects prognosis; or 5. Results in temporary or permanent harm or disability, or death. "Available" means ready for immediate use (pertaining to equipment) or capable of being reached (pertaining to personnel), unless otherwise defined in these rules. "Bed" or "licensed bed" means one of the total number of beds for which each licensed long-term care facility is approved for resident care by the Commissioner of the New Jersey State Department of Health and Senior Services. "Cleaning" means the removal by scrubbing and washing, as with hot water, soap or detergent, or vacuuming, of infectious agents and of organic matter from surfaces on which and in which infectious agents may find conditions for surviving or multiplying. "Commissioner" means the New Jersey State Commissioner of Health and Senior Services. "Communicable disease" means an illness due to a specific infectious agent or its toxic products, which occurs through transmission of that agent or its products from a reservoir to a susceptible host. "Conspicuously posted" means placed at a location within the facility accessible to and seen by residents and the public. "Contamination" means the presence of an infectious or toxic agent in the air, on a body surface, or on or in clothes, bedding, instruments, dressings, or other inanimate articles or substances, including water, milk, and food. "Controlled Dangerous Substances Acts" means the Controlled Substances Act of 1970 (Title II, Public Law 91-513) and the New Jersey Controlled Dangerous Substances Act of 1971, N.J.S.A. 24:21-1 et seq. "Current" means up-to-date, extending to the present time. 2 “Defibrillator” means a medical device heart monitor and defibrillator that has received approval of its pre-market notification filed pursuant to 21 U.S.C. § 360(k) from the United States Food and Drug Administration, is capable of recognizing the presence or absence of ventricular fibrillation or rapid ventricular tachycardia, is capable of determining, without intervention by an operator, whether defibrillation should be performed, and upon determining that defibrillation should be performed, automatically charges and requests delivery of an electrical impulse to an individual’s heart. "Department" means the New Jersey State Department of Health and Senior Services. "Dietitian” means a person who possesses a bachelor’s degree from an accredited college or university with a major area of concentration in a nutritionrelated field of study, and one year of full-time professional experience or graduate-level training in nutrition. "Disinfection" means the killing of infectious agents outside the body, or organisms transmitting such agents, by chemical and/or physical means, directly applied. "Documented" means written, signed, and dated. If an identifier such as a master sign-in sheet is used, initials may be used for signing documentation, in accordance with applicable professional standards of practice. "Drug administration" means a procedure in which a prescribed drug or biological is given to a resident by an authorized person in accordance with all laws and regulations governing such procedures. The complete procedure of administration includes: 1. Removing an individual dose from a previously dispensed, properly labeled container (including a unit dose container); 2. Verifying it with the prescriber's orders; 3. Giving the individual dose to the resident; 4. Seeing that the resident takes it (if oral); and 5. Recording the required information, including the method of administration. "Drug dispensing" means a procedure entailing the interpretation of the original or direct copy of the prescriber's order for a drug or a biological and, pursuant to that order, the proper selection, measuring, labeling, packaging, and issuance of the drug or biological to a resident or a service unit of the facility, in conformance with all applicable Federal, State, and local rules and regulations. 3 “Drug regimen review” means an individual resident record review conducted by the consultant pharmacist, including, but not limited to, laboratory tests, dietary requirements, physician’s or advanced practice nurse’s and nurse’s clinical notes, physician’s or advanced practice nurse’s orders and progress notes, in order to monitor for potentially significant adverse drug reactions, drugto-drug and drug-food interactions, allergies, contraindications, rationality of therapy, drug use evaluation, and laboratory tests results. "Epidemic" means the occurrence or outbreak in a facility of one or more cases of an illness in excess of normal expectancy for that illness, derived from a common or propagated source. "Facility" means a facility or distinct part of a facility licensed by the New Jersey State Department of Health and Senior Services as a long-term care facility. "Full-time" means relating to a time period established by the facility as a full working week, as defined and specified in the facility's policies and procedures. "Guardian" means a person appointed by a court of competent jurisdiction to handle the affairs and protect the rights of any resident of the facility. "Health care facility" means a facility so defined in N.J.S.A. 26:2H-1 et seq., and amendments thereto. "Licensed nursing personnel" (licensed nurse) means registered professional nurses or practical (vocational) nurses licensed by the New Jersey State Board of Nursing. "Medication error" means a discrepancy between what the prescriber ordered and what the resident receives. The error may or may not be seen by the (pharmacist) surveyor during an observation of a resident receiving medication. If a medication error is seen by the surveyor during a medication observation pass, it shall be included in determining the medication error rate. “Medication error rate” is calculated by the following equation: (number of errors observed divided by the opportunities for errors) x 100. "Monitor" means to observe, watch, or check. “Pharmacist” means an individual so licensed by the New Jersey State Board of Pharmacy, pursuant to N.J.A.C. 13:39-3. "Physician" means a person licensed to practice medicine by the New Jersey State Board of Medical Examiners, pursuant to N.J.S.A. 45:9-1 et seq. 4 "Reasonable hour" means any time between the hours of 8:00 A.M. and 8:00 P.M. daily. "Resident" means a person who resides in the facility and is in need of 24hour continuous nursing supervision. "Self administration" means a procedure in which any medication is taken orally, injected, inserted, or topically or otherwise administered by a resident to himself or herself. The complete procedure of self-administration includes: 1. Removing an individual dose from a previously dispensed (in accordance with the New Jersey State Board of Pharmacy Rules, N.J.A.C. 13:39), labeled container (including a unit dose container); 2. Verifying it with the directions on the label; and 3. Taking orally, injecting, inserting, or topically or otherwise administering the medication. "Shift" means a time period defined as a full working day by the facility in its policy manual. "Signature" means at least the first initial and full surname and title (for example, R.N., L.P.N., D.D.S., M.D., D.O.) of a person, legibly written with his or her own hand. A controlled electronic signature system may be used. "Supervision" means authoritative procedural guidance by a qualified person for the accomplishment of a function or activity within his or her sphere of competence, with initial direction and periodic on-site inspection of the actual act of accomplishing the function or activity. "Direct supervision" means supervision on the premises within view of the supervisor. "Unit-of-use" means a system in which drugs are delivered to the resident areas either in single unit packaging, bingo or punch cards, blister or strip packs, or other system where each drug is physically separate. 5 SUBCHAPTER 2. LICENSURE PROCEDURE 8:39-2.1 Certificate of Need (a) According to the Health Care Facilities Planning Act, P.L. 1971, c.136 and c.138, N.J.S.A. 26:2H-1 et seq., and amendments thereto, a health care facility shall not be instituted, constructed, expanded, or licensed to operate except upon application for and receipt of a certificate of need issued by the Commissioner, in accordance with N.J.A.C. 8:33. Facilities exempt from certificate of need pursuant to law shall follow licensing procedures identified in N.J.A.C. 8:39-2.2 below. (b) Application forms for a certificate of need and instructions for completion may be obtained from: Office of Certificate of Need and Healthcare Facility Licensure Division of Healthcare Facilities Evaluation and Licensing New Jersey State Department of Health and Senior Services P.O. Box 358 Trenton, NJ 08625-0358 (c) The facility shall implement all conditions imposed by the Commissioner as specified in the certificate of need approval letter. Failure to implement the conditions may result in the imposition of sanctions in accordance with the Health Care Facilities Planning Act, P.L. 1971, c.136 and c.138, N.J.S.A. 26:2H-1 et seq., and amendments thereto. 8:39-2.2 Application for licensure (a) Following acquisition of a certificate of need, or a determination that a certificate of need is not required, any person, organization, or corporation desiring to operate a facility shall make application to the Commissioner for a license on Appendix E, incorporated herein by reference which include information regarding facility ownership, corporate officers and stockholders, and approval forms from local building, fire, health and zoning departments. Such forms may be obtained from: Office of Certificate of Need and Healthcare Facility Licensure Division of Healthcare Facilities Evaluation and Licensing New Jersey State Department of Health and Senior Services P.O. Box 358 Trenton, NJ 08625-0358 6 (b) The Department shall charge the following non-refundable fees: Annual licensure fee (new and renewal) Add-a-bed Hemodialysis provided by the LTC facility Hemodialysis provided by a separate provider Relocation of a facility (within the same county) Transfer of ownership (includes initial licensure fee) Reduction in services or beds $1,500 plus $15 per bed $1,500 plus $15 per additional bed $1,125 $750.00 $375.00 $2,500 plus $15 per bed $250.00 Neither the maximum annual licensure fee nor the fee for transfer of ownership for any single facility shall exceed $4,000. (c) Any person, organization, or corporation considering application for license to operate a facility shall make an appointment for a preliminary conference at the Department with the Long-Term Care Licensing and Certification Program. (d) For all projects that are exempt from the certificate of need requirement, the Department shall evaluate the track record of the applicant in accordance with N.J.A.C. 8:33-4.10(e). (e) Any applicant denied a license to operate a facility shall have the right to a hearing in accordance with N.J.A.C. 8:33-4.10(e)4. 8:39-2.3 Newly constructed, expanded, or renovated facilities Any construction, expansion, or renovation of a facility shall be completed in accordance with N.J.A.C. 8:39-31, Mandatory Physical Environment. 8:39-2.4 Surveys and license (a) A license shall be issued to the operator of a facility when all of the following conditions are met: 1. A completed licensure application and the appropriate fee have been submitted; 2. An office conference for review of the conditions for licensure and operation has taken place between the Long-Term Care Licensing and Certification Program and representatives of the facility; 3. The applicant has submitted the following documents to the Long-Term Care Licensing and Certification Program: a copy of the certificate of occupancy, and written approvals from the Health Care Plan Review Unit of the New Jersey Department of Community Affairs and the local health authority; 7 4. Written approvals of the water supply and sewage disposal system from local officials are on file with the Department for any water supply or sewage disposal system not connected to an approved municipal system; and 5. Survey(s) by representatives of the Department indicate that the facility meets the mandatory standards set forth in this chapter. (b) No facility shall begin to operate without prior approval from the LongTerm Care Licensing and Certification Program of the Department. (c) The facility shall accept no more than that number of residents for which it is approved and/or licensed. (d) Survey visits shall be made to a facility at any time by authorized staff of the Department. Such visits shall include, but shall not be limited to, the review of all facility documents and resident records and conferences with residents. (e) The license shall be granted for a period of one year, unless suspended or revoked, and shall be renewable annually on the original licensure date, or within 30 days thereafter, in accordance with the following: 1. The facility shall receive a request for renewal fee as provided in N.J.A.C. 8:39-2.2(b), along with an application for a healthcare facility license renewal, Appendix F, incorporated herein by reference, 30 days prior to the expiration of the license. A renewal license shall not be issued unless the licensure fee and the renewal application is received by the Department; and 2. The license shall not be renewed if local regulations, or any other requirements, which substantially affect the provision of services as required by this chapter, are not met. (f) The license shall be conspicuously posted in the facility. (g) The license shall not be assignable or transferable and shall be immediately void if the facility ceases to operate or if its ownership changes. (h) Any facility which was closed or substantially ceased operation of any of its beds, facilities, services, or equipment for any consecutive two-year period shall be required to obtain a certificate of need in accordance with N.J.A.C. 8:333.2 et seq., before renewing its license to operate such beds, facilities, services, or equipment. 8 8:39-2.5 Surrender of license The facility shall directly notify the Department, each resident, the resident's physician or advanced practice nurse, and any guarantors of payment concerned at least 30 days prior to the voluntary surrender of a license, or as directed under an order of revocation, refusal to renew, or suspension of licensure. In such cases, the license shall be returned to the Long-Term Care Licensing and Certification Program of the Department within seven calendar days from voluntary surrender, order of revocation, expiration, or suspension of license, whichever is applicable. 8:39-2.6 Waiver (a) The Commissioner or his or her designee may, in accordance with the general purposes and intent of the Health Care Facilities Planning Act, P.L. 1971, c.136 and c.138, N.J.S.A. 26:2H-1 et seq., and amendments thereto, and the standards in this chapter, waive sections of this chapter if, in his or her opinion, such waiver would not endanger the life, safety, or health of the facility’s residents or the public. (b) A facility seeking a waiver of the standards in this chapter shall apply in writing to the Director of the Long-Term Care Licensing and Certification Program of the Department. (c) A written application for waiver shall include at least the following: 1. The nature of the waiver requested; 2. The specific standards for which a waiver is requested; 3. Reasons for requesting a waiver, including a statement of the type and degree of hardship that would result to the facility or any individual upon full compliance; 4. An alternative proposal which would ensure resident safety; and 5. Documentation to support the application for waiver. (d) The Department reserves the right to request additional information before processing an application for waiver. (e) The Department shall issue to the facility written confirmation of either a grant or denial of any waiver request. 9 8:39-2.7 Action against licensee Violations of this subchapter may result in action by the Department in accordance with N.J.A.C. 8:43E. 8:39-2.8 Special long-term care services In accordance with N.J.A.C. 8:33H-1.7, the Department recognizes the following two special long-term care services, both of which require a certificate of need: behavior management and ventilator care. Long-term care beds that are approved for these special services shall be designated separately on the facility’s license. 8:39-2.9 Chronic hemodialysis services (a) If a facility provides hemodialysis services to its own long-term care residents only, the following conditions shall be met: 1. The facility shall be authorized to provide the service by the Long-Term Care Licensing and Certification Program of the Department subsequent to the submission and review of the information contained in this subchapter. The application shall describe how the standards in (a)2 through 4 below will be met. The facility shall comply with ambulatory care requirements for a chronic dialysis provider, in accordance with N.J.A.C. 8:43A-24, and the application shall describe how such compliance will be achieved. Waivers from the nine station minimum requirement at N.J.A.C. 8:43A-24.2 shall be considered on an individual basis; 2. A consultant nephrologist who is Board Certified or Board eligible shall be designated and available to provide medical direction for the hemodialysis service; 3. The facility shall identify the space where hemodialysis services will be provided: i. Identified space shall be in compliance with the requirements at N.J.A.C. 8:43A-24, Licensure Standards for Ambulatory Care; ii. If bedside hemodialysis services are offered, they shall be provided only in private rooms; and 4. Hemodialysis shall be listed as a "service" on the facility's license. 10 (b) If the facility or other separately licensed dialysis provider provides outpatient dialysis services on-site to persons who are not residents of the facility, the following conditions shall be met: 1. The facility shall file a licensing application in order to be authorized to provide the service. The facility shall comply with ambulatory care regulations for chronic dialysis services, in accordance with N.J.A.C. 8:43A, particularly N.J.A.C. 8:43A-24, and the application shall describe how such compliance will be achieved; 2. Outpatient records shall be kept separately from inpatient records; and 3. The hemodialysis program shall not utilize any space required by the long-term care program, such as passageways, corridors, or treatment room, and shall not require the commingling of hemodialysis patients with facility residents. (c) Hemodialysis services may be provided to residents of the long-term care facility by separately licensed dialysis providers under the following circumstances: 1. The dialysis provider shall file a licensing application in order to be authorized to provide the service. The facility shall comply with ambulatory care requirements for chronic dialysis services, in accordance with N.J.A.C. 8:43A, particularly N.J.A.C. 8:43A-24, and the application shall describe how such compliance will be achieved; 2. The provider shall demonstrate the ability to serve nine patients Statewide within six months of licensing approval; 3. The provider shall have a New Jersey office or execute a jurisdictional agreement with the Department; 4. The provider shall describe all staffing, and how staffing will be provided at multiple sites, if applicable; 5. A copy of the contract between the dialysis provider and the long-term care facility shall be included with the licensing application. The contract shall clearly state the roles and responsibilities of both the dialysis provider and the long-term care facility. Any change in dialysis provider shall require prior authorization and submission of a separate licensure application by the dialysis provider; 6. The Department shall charge a fee for licensure of the dialysis service as an ambulatory care facility in accordance with N.J.A.C. 8:43A-2.2(b). Each site of service provision shall be considered a satellite. The Department shall charge a biennial inspection fee in accordance with N.J.A.C. 8:43A-2.2(m); 11 7. Hemodialysis shall be listed as a "service" on the facility's license; and 8. Both the provider and the long-term care facility shall inform the Department in writing 30 days prior to any planned service interruption and shall include a plan for the continuing care of any dialysis patients. (d) Any long-term care facility which proposes to offer hemodialysis services through a separately licensed dialysis provider shall also comply with the following requirements: 1. The facility shall request written authorization from the Long-Term Care Licensing and Certification Program to contract with a licensed outside provider prior to implementing the service. A copy of the contract between the dialysis provider and the long-term care facility shall be included with the licensing application. The contract shall clearly state the roles and responsibilities of both the dialysis provider and the long-term care facility. Any change in dialysis provider shall require prior authorization and submission of a separate licensure application by the new dialysis provider; and 2. The facility shall identify the space in which the service will be provided, including documentation that the space meets the requirements of N.J.A.C. 8:43A-24. Any renovations or construction shall receive prior approval from the Department. Space required by the long-term care facility programs shall not be used. 8:39-2.10 Peritoneal dialysis (a) If a long-term care facility offers peritoneal renal dialysis services to its own residents only, the following conditions shall be met: 1. A licensing application shall not be required; 2. The facility shall forward to the Department an attestation that the information listed below is available at the facility for review. Following receipt of this attestation, authorization to provide the service may be granted: i. Policies and procedures for service provision, which shall include the following: (1) Staff qualifications and training; (2) Admission criteria; (3) Transfer agreement with a certified ESRD hospital facility; (4) Quality assurance mechanisms and criteria; 12 (5) Infection prevention and control, including bag disposal; (6) Emergency situations; (7) Dietary requirements; and (8) How and where any necessary laboratory work will be completed. 3. A consultant nephrologist shall be designated and available to provide medical direction for the service; and 4. Peritoneal dialysis shall be listed as a "service" on the facility's license. (b) Separately licensed dialysis providers may offer peritoneal dialysis services in a long-term care facility under the following circumstances: 1. All requirements in (a) above shall be met; 2. The dialysis provider shall be licensed as specified at N.J.A.C. 8:392.9(c); 3. A copy of the contract agreement for service provision between the dialysis provider and the long-term care facility shall be reviewed and approved by the Long-Term Care Licensing and Certification Program of the Department prior to the authorization of the long-term care facility to provide the service through a separately licensed agency. The agreement shall clearly state the roles and responsibilities of both parties; and 4. Both the long-term care facility and the dialysis agency shall notify the Department in writing 30 days prior to any planned service interruption and shall include a plan for the continuing care of any dialysis patients. 8:39-2.11 Add-a-bed (a) Pursuant to N.J.S.A. 26:2H-7.2, a facility may request approval from the Department to increase total licensed beds by no more than 10 beds or 10 percent of its licensed bed capacity, whichever is less, without certificate of need approval. No more than one such request for approval shall be submitted every five years. 13 (b) The Department shall charge a nonrefundable fee of $1,500 plus $15.00 per additional bed for the filing of an application to add beds to increase a facility’s total licensed capacity. Applicants shall contact the Office of Certificate of Need and Healthcare Facility Licensure at (609) 633-9042 to obtain Add-a-bed application forms. The completed forms, along with scaled floor plans and the appropriate fee, must be forwarded to the Department at the following address: Office of Certificate of Need and Healthcare Facility Licensure Division of Healthcare Facilities Evaluation and Licensing New Jersey State Department of Health and Senior Services P.O. Box 358 Trenton, NJ 08625-0358 (c) The Department shall deny an Add-a-bed application if any of the following conditions exist: 1. The facility’s track record is unsatisfactory, in accordance with N.J.A.C. 8:33-4.10 and N.J.A.C. 8:43E-5.1; 2. The applicant fails to demonstrate that the facility has sufficient space to implement the new licensed bed capacity in a manner meeting Federal construction standards contained in the 1996-97 edition of “Guidelines For Design and Construction of Hospital and Health Care Facilities” (American Institute of Architects Academy of Architecture for Health, with assistance from the U.S. Department of Health and Human Services. The American Institute of Architects Press: Washington, DC), incorporated herein by reference as amended and supplemented; 3. The applicant fails to demonstrate that the facility has provided sufficient nurse staffing hours, in accordance with this chapter, to meet the needs of the current resident census; 4. The addition of beds will result in a unit size in excess of 64 beds; 5. The addition of beds will result in a violation of State licensure or Federal certification requirements; or 6. The proposed additional beds will result in a room occupancy that exceeds two residents per room. 8:39-2.12 Transfer of ownership (a) In accordance with N.J.A.C. 8:33-3.3(a)4, the transfer of ownership of a long-term care facility shall not require a certificate of need except when the proposed owner does not satisfy the Department’s track record review. 14 (b) Prior to transferring ownership of a facility, the prospective new owner shall submit an application to the Long-Term Care Licensing and Certification Program. The application shall include the following items: 1. The transfer of ownership fee of $2,500 plus $15 per bed, in accordance with N.J.A.C. 8:39-2.2 (b); 2. A cover letter stating the applicant’s intent to purchase the facility, and identification of the facility by name, address, county, and number and type of licensed beds; 3. A description of the proposed transaction, including: i. Identification of the current owners of the facility; ii. Identification of 100% of the proposed new owners, including the names and addresses of all principals (i.e., individuals and/or entities with a 10% or more interest); and, iii. If applicable, a copy of an organizational chart, including parent corporations and wholly owned subsidiaries; 4. A copy of the agreement of sale and, if applicable, a copy of any lease and/or management agreements; and 5. Disclosure of any licensed health care facilities owned, operated, or managed by the proposed owner or any of the principals, in New Jersey or any other state. If facilities are owned, operated, or managed in other states, letters from the regulatory agencies in each respective state, verifying that the facilities have operated in substantial compliance during the last 12 month period and have had no enforcement actions imposed during that period of time, shall be included in the application. (c) Approval of a transfer of ownership is contingent upon a review of the applicant’s track record, in accordance with N.J.A.C. 8:33-4.10 and N.J.A.C. 8:43E-5.1. (d) Approval of a transfer of ownership is contingent upon payment of all outstanding Medicaid audit claims and State penalties issued by the Department against the current owner, or written verification by the applicant that the applicant will assume responsibility for payment of such audit findings and State penalties. (e) When a transfer of ownership application has been reviewed and deemed acceptable, an approval letter from the Long-Term Care Licensing and Certification Program shall be sent to the applicant along with licensure application forms. 15 (f) Within five (5) days after the transaction has been completed, the applicant shall submit the following documents to the Long-Term Care Licensing and Certification Program: 1. Completed licensure application forms; 2. A notarized letter stating the date on which the transaction occurred; and 3. A copy of a certificate of continuing occupancy from the local township, or a letter from the township verifying a policy of not issuing any such document for changes of ownership. (g) For Medicaid certification, the new owner shall contact the Long-Term Care Licensing and Certification Program at (609) 633-9042. (h) For Medicare certification, the new owner shall contact the Assistant Director of Long-Term Care Assessment and Survey at (609) 633-8981. 16 SUBCHAPTER 3. COMPLIANCE WITH MANDATORY RULES AND ADVISORY STANDARDS 8:39-3.1 Mandatory rules (a) Mandatory rules contain minimum and essential requirements of care provided by a facility. (b) Failure to comply with any mandatory rules contained in this chapter shall constitute a deficiency for which the Department may take any or all of the enforcement actions set forth in N.J.A.C. 8:43E. 8:39-3.2 Advisory standards (a) Advisory standards contain benchmarks of excellence or superior attainment in providing care of high quality. (b) Facilities are strongly encouraged to use advisory standards in striving to provide the highest quality of care possible. (c) Failure to comply with any or all advisory standards shall not constitute a deficiency or result directly or indirectly in any enforcement action by the Department. (d) Compliance with advisory standards shall not be used as an indication of whether the facility is in compliance with mandatory rules or whether a facility should be made subject to a penalty or other action to protect residents. 8:39-3.3 Reporting compliance with advisory standards (a) Compliance with advisory standards shall be calculated in accordance with the following: 1. The Department shall verify that at least 90 percent of no more than 30 advisory standards randomly selected from the total number of advisory standards which the facility claims to have met are in fact met; and 2. If the compliance rate determined at (a)1 above is 90 percent or greater, then, for any advisory subchapter in which the facility has claimed to meet 65 percent or more of the standards in the subchapter, recognition for meeting the entire subchapter shall be given. 17 (b) If a facility applies for a certificate of need, compliance with six or more of the following advisory subchapters at the time of the most recent survey of the facility shall be taken into consideration: access to care (N.J.A.C. 8:39-6), resident assessment and care plans (N.J.A.C. 8:39-12), pharmacy (N.J.A.C. 8:39-30), infection control and sanitation (N.J.A.C. 8:39-20), resident activities (N.J.A.C. 8:39-8), dietary services (N.J.A.C. 8:39-18), medical services (N.J.A.C. 8:39-24), nurse staffing (N.J.A.C. 8:39-26), physical environment (N.J.A.C. 8:39-32), and quality assessment and/or quality improvement (N.J.A.C. 8:39-34). (c) If a facility can demonstrate that it has a system in place to meet the requirement, even though it is not applicable at the time of the survey, the surveyors may deem that, in their judgment, the standard is met. 18 SUBCHAPTER 4. MANDATORY RESIDENT RIGHTS 8:39-4.1 Resident rights (a) Each resident shall be entitled to the following rights: 1. To retain the services of a physician or advanced practice nurse the resident chooses, at the resident's own expense or through a health care plan; 2. To have a physician or advanced practice nurse explain to the resident, in language that the resident understands, his or her complete medical condition, the recommended treatment, and the expected results of the treatment, except when the physician deems it medically inadvisable to give such information to the resident and records the reason for such decision in the resident's medical record; and provides an explanation to his or her next of kin or guardian; 3. To participate, to the fullest extent that the resident is able, in planning his or her own medical treatment and care; 4. To refuse medication and treatment after the resident has been informed, in language that the resident understands, of the possible consequences of this decision. The resident may also refuse to participate in experimental research, including the investigations of new drugs and medical devices. The resident shall be included in experimental research only when he or she gives informed, written consent to such participation; 5. To be free from physical and mental abuse and/or neglect; 6. To be free from chemical and physical restraints, unless they are authorized by a physician or advanced practice nurse for a limited period of time to protect the resident or others from injury. Under no circumstances shall the resident be confined in a locked room or restrained for punishment, for the convenience of the nursing home staff, or with the use of excessive drug dosages; 7. To manage his or her own finances or to have that responsibility delegated to a family member, an assigned guardian, the nursing home administrator, or some other individual with power of attorney. The resident's authorization must be in writing, and must be witnessed in writing; 19 8. To receive a written statement or admission agreement describing the services provided by the nursing home and the related charges. Such statement or admission agreement must be in compliance with all applicable State and Federal laws. This statement or agreement must also include the nursing home's policies for payment of fees, deposits, and refunds. The resident shall receive this statement or agreement prior to or at the time of admission, and afterward whenever there are any changes; 9. To receive a quarterly written account of all resident's funds and itemized property that are deposited with the facility for the resident's use and safekeeping and of all financial transactions with the resident, next of kin, or guardian. This record shall also show the amount of property in the account at the beginning and end of the accounting period, as well as a list of all deposits and withdrawals, substantiated by receipts given to the resident or his or her guardian; 10. To have daily access during specified hours to the money and property that the resident has deposited with the nursing home. The resident also may delegate, in writing, this right of access to his or her representative; 11. To live in safe, decent, and clean conditions in a nursing home that does not admit more residents than it can safely accommodate while providing adequate nursing care; 12. To be treated with courtesy, consideration, and respect for the resident's dignity and individuality; 13. To receive notice of an intended transfer from one room to another within the facility or a change in roommate, including a right to an informal hearing with the administrator prior to the transfer as well as a written statement of the reasons for such transfer. The nursing home shall not move the resident to a different bed or room in the facility if the relocation is arbitrary and capricious. A transfer would not be considered arbitrary and capricious if a facility can document a clinical necessity for relocating the resident, such as a need for isolation or to address behavior management problems, or there is a hardship to an applicant for admission through a delay caused by inefficient distribution of beds by gender; 14. To wear his or her own clothes, unless this would be unsafe or impractical. All clothes provided by the nursing home shall fit in a way that is not demeaning to the resident; 15. To keep and use his or her personal property, unless this would be unsafe, impractical, or an infringement on the rights of other residents. The nursing home shall take precautions to ensure that the resident's personal possessions are secure from theft, loss, and misplacement; 20 16. To have physical privacy. The resident shall be allowed, for example, to maintain the privacy of his or her body during medical treatment and personal hygiene activities, such as bathing and using the toilet, unless the resident needs assistance for his or her own safety; 17. To have reasonable opportunities for private and intimate physical and social interaction with other people, including arrangements for privacy when the resident's spouse visits. If the resident and his or her spouse are both residents of the same nursing home, they shall be given the opportunity to share a room, unless this is medically inadvisable, as documented in their records by a physician or advanced practice nurse; 18. To confidential treatment of information about the resident. Information in the resident's records shall not be released to anyone outside the nursing home without the resident's approval, unless the resident transfers to another health care facility, or unless the release of the information is required by law, a third-party payment contract, or the New Jersey State Department of Health and Senior Services; 19. To receive and send mail in unopened envelopes, unless the resident requests otherwise. The resident also has a right to request and receive assistance in reading and writing correspondence unless it is medically contraindicated, and documented in the record by a physician or advanced practice nurse; 20. To have unaccompanied access to a telephone at a reasonable hour to conduct private conversations, and, if technically feasible, to have a private telephone in his or her living quarters at the resident's own expense; 21. To stay out of bed as long as the resident desires and to be awakened for routine daily care no more than two hours before breakfast is served, unless a physician recommends otherwise and specifies the reasons in the resident's medical record; 22. To receive assistance in awakening, getting dressed, and participating in the facility's activities, unless a physician or advanced practice nurse specifies reasons in the resident's medical record; 23. To meet with any visitors of the resident's choice between 8:00 A.M. and 8:00 P.M. daily. If the resident is critically ill, he or she may receive visits at any time from next of kin or a guardian, unless a physician or advanced practice nurse documents that this would be harmful to the resident's health; 24. To take part in nursing home activities, and to meet with and participate in the activities of any social, religious, and community groups, as long as these activities do not disrupt the lives of other residents; 21 25. To leave the nursing home during the day with the approval of a physician or advanced practice nurse and with the resident's whereabouts noted on a sign-out record. Arrangements may also be made with the nursing home for an absence overnight or longer; 26. To refuse to perform services for the nursing home; 27. To request visits at any time by representatives of the religion of the resident's choice and, upon the resident's request, to attend outside religious services at his or her own expense. No religious beliefs or practices shall be imposed on any resident; 28. To participate in meals, recreation, and social activities without being subjected to discrimination based on age, race, religion, sex, nationality, or disability. The resident's participation may be restricted or prohibited only upon the written recommendation of his or her physician or advanced practice nurse; 29. To organize and participate in a Resident Council that presents residents' concerns to the administrator of the facility. A resident's family has the right to meet in the facility with the families of other residents in the facility; 30. To discharge himself or herself from the nursing home by presenting a release signed by the resident. If the resident is an adjudicated mental incompetent, the release must be signed by his or her next of kin or guardian; 31. To be transferred or discharged only for one or more of the following reasons, with the reason for the transfer or discharge recorded in the resident's medical record: i. In an emergency, with notification of the resident's physician or advanced practice nurse and next of kin or guardian; ii. For medical reasons or to protect the resident's welfare or the welfare of others; iii. To comply with clearly expressed and documented resident choice, or in conformance with the New Jersey Advance Directives for Health Care Act, as specified in N.J.A.C. 8:39-9.6(d); or iv. For nonpayment of fees, in situations not prohibited by law. 32. To receive written notice at least 30 days in advance when the nursing home requests the resident's transfer or discharge, except in an emergency. Written notice shall include the name, address, and telephone number of the New Jersey Office of the Ombudsman for the Institutionalized Elderly, and shall also be provided to the resident's next of kin or guardian 30 days in advance; 22 33. To be given a written statement of all resident rights as well as any additional regulations established by the nursing home involving resident rights and responsibilities. The nursing home shall require each resident or his or her guardian to sign a copy of this document. In addition, a copy shall be posted in a conspicuous, public place in the nursing home. Copies shall also be given to the resident's next of kin and distributed to staff members. The nursing home is responsible for developing and implementing policies to protect resident rights; 34. To retain and exercise all the constitutional, civil, and legal rights to which the resident is entitled by law. The nursing home shall encourage and help each resident to exercise these rights; and 35. To voice complaints without being threatened or punished. Each resident is entitled to complain and present his or her grievances to the nursing home administrator and staff, to government agencies, and to anyone else without fear of interference, discharge, or reprisal. The nursing home shall provide each resident and his or her next of kin or guardian with the names, addresses, and telephone numbers of the government agencies to which a resident can complain and ask questions, including the Department and the Office of the Ombudsman for the Institutionalized Elderly. These names, addresses, and telephone numbers shall also be posted in a conspicuous place near every public telephone and on all public bulletin boards in the nursing home. (b) Each resident, resident's next of kin, and resident's guardian shall be informed of the resident rights enumerated in this subchapter, and each shall be explained to him or her. None of these rights shall be abridged or violated by the facility or any of its staff. 23 SUBCHAPTER 5. MANDATORY ACCESS TO CARE 8:39-5.1 Mandatory policies and procedures for access to care (a) The facility shall comply with applicable Federal, State, and local laws, rules, and regulations. (b) There shall be no discrimination against any resident or group of residents based on method of payment. (c) The facility shall meet all currently applicable conditions attached to any certificate of need that has been granted to it. (d) If a facility has reason to believe, based on a resident's behavior, that the resident poses a danger to himself or herself or others, and that the facility is not capable of providing proper care to the resident, then an evaluation should be performed and documented in accordance with Guidelines for Inappropriate Behavior and Resident to Resident Abuse in Appendix B, incorporated herein by reference. (e) The facility shall make available to indigent individuals at least five percent of its beds or, if the facility is licensed for 100 or more beds, at least 10 percent of its beds. For purposes of this section, an individual is "indigent" if he or she is an applicant for admission or a current resident of the facility, and if he or she would otherwise meet the eligibility requirements of Medicaid reimbursement or county or municipal financial assistance for nursing home care. 8:39-5.2 Admissions (a) The facility shall establish a single waiting list in chronological order. The order of names shall be predicated upon the order in which a completed written application is received. Hospitalized individuals ready for readmission to the facility are to be added to the top of the list as soon as the hospital notifies the facility of the contemplated discharge. As soon as a bed becomes available, it shall be filled from this waiting list. Provisions can be made for emergency, lifethreatening situations or life-care community admissions. 1. The facility shall meet the following requirements: i. The facility shall maintain only one waiting list; this list shall reflect a roster updated on a regular basis, of all individuals who have applied for admission to the facility; ii. The waiting list shall reflect in chronological order the full name and address of the individual applying by the date the written application for admission is made; 24 iii. Facilities that participate in the Medicaid program shall utilize the waiting list to admit individuals on a first-come, first-serve basis in the order in which they apply until the provider’s Medicaid occupancy level equals the Statewide occupancy level, or the Medicaid occupancy level set forth in the provider’s Certificate of Need, whichever is higher; and iv. A file shall be maintained containing full documentation to support any valid reason why the individual whose name appears first on the waiting list is not admitted to the facility. 2. Any Medicaid participating facility whose Medicaid occupancy level is less than the Statewide occupancy level shall not deny admission to a Medicaid eligible individual who has been authorized for nursing facility services by the Long-Term Care Field Office, when a bed becomes available in accord with the waiting list. i. Under the provisions of N.J.S.A 10:5-12.2, a facility with a residential unit or a life-care community may give its own residents priority when a bed becomes available. (b) The facility shall not deny admission to any applicant for admission (“applicant for admission” means an individual who has made a formal application) based on diagnosis or health care needs if the applicant’s health care needs can be reasonably accommodated without reducing the quality of care provided to other residents, and are commensurate with the services provided by the facility. (c) Whenever the facility denies admission to an applicant for admission, the facility, within 14 days of the denial, shall provide written notice of the denial and the reasons therefore, to the applicant or person applying on the applicant’s behalf. A record of each completed application, including the disposition and stated reason if admission is denied, shall be kept for one year. 8:39-5.3 Transfers (a) Policies for transfer shall include method of transportation, procedures for security of the resident and all personal belongings or other items that accompany or immediately follow a transferred resident, a transfer form that is consistent with “Patient Information Transfer Form” in Appendix C, incorporated herein by reference, copies of relevant medical records, including assessments (MDS; PASRR) and advance directives if applicable. (b) The facility shall arrange for transfer of residents to other health care facilities, and to health care services provided outside the nursing home, and in accordance with the physician’s or advanced practice nurse’s orders. 25 (c) All transfers shall be in accordance with N.J.A.C. 8:39-4.1. 8:39-5.4 Discharges (a) No resident shall be discharged between 5:00 P.M. and 8:00 A.M., except in an emergency or with the consent of the resident and family or responsible person. (b) Discharge plans, for those residents considered to be likely candidates for discharge into the community or a less intensive care setting, shall be developed by the interdisciplinary team prior to discharge and shall reflect communication with the resident and/or the resident’s family. (c) All discharges shall be in accordance with N.J.A.C. 8:39-4.1 and 39. 26 SUBCHAPTER 6. ADVISORY ACCESS TO CARE 8:39-6.1 Advisory admission policies and procedures (a) The waiting list of the facility incorporates a system to contact applicants or families at least quarterly, or according to an alternate schedule approved by the Department, to advise them concerning the status of the application and to inquire of the applicant's interest in remaining on the waiting list. (b) Before admission, the resident's physician, the facility's social worker, the facility's admissions officer (if different from the social worker), and a registered professional nurse discuss the appropriateness of