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Stonebridge Claim Form

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ACCIDENT CASH PLAN - HOSPITALISATION CLAIM FORM

Please provide as much information as possible when completing this form. If you are unable to fit your answers into the spaces below, please continue on the additional sheet provided. Please ensure the patient has read and signed the Access to Medical Reports Act 1988 Consent Form. If this is not possible, a person permitted to sign on the patient’s behalf should complete and sign this form. Without this consent to obtain medical information, we are unable to proceed with this claim. You must also ensure that the Doctor who attended the patient during the hospital admission has completed the appropriate section of this form. In addition to this form, we may request other information to help us fully assess this claim. Please refer to the Certificate and Schedule of Benefits for details of the benefits payable under this policy. Should you have any queries on the claims process, please call us on 0870 420 1244, Monday to Friday 8:30 a.m. to 5:30 p.m.

Certificate Holder’s Details:

Patient’s Details:

Details of Accident:

Full details of the accident, including where it took place. Please provide copies of any police accident reports and press cuttings if applicable and available to you.

If your accident occurred in any of the following circumstances please complete the appropriate section:

Employment:

If your accident occurred during the course of your working duties, please provide the following details:

Road Traffic Accident:

If your injury was sustained in a road traffic accident and you are making a claim under your motor insurance policy, please provide the following details:

Accident overseas:

If your accident occurred overseas and you are making a claim under your travel insurance policy, please provide the following details:

Police:

If your accident was reported to or is being investigated by the police, please provide the following details:

Please provide copies of any reports available to you.

Medical Treatment/Details:

am/pm*

am/pm*

* Delete as applicable

Declaration and Authorisation:

I declare that the above statements are true and complete to the best of my knowledge and belief.

I understand that any fraud, mis-statement or concealment will cause this policy to be of no effect and all legal rights to benefits and any premiums paid will be lost.

I authorise any Doctor whom I have consulted or who has treated me to furnish Stonebridge International Insurance Ltd. (“the Company”), or its agent with any information concerning my past physical and mental health and present condition. I also authorise the release to the Company or its agent of any other information, which the Company considers relevant to enable this claim to be dealt with.

I understand that by furnishing this form and investigating the claim or by accepting any proof of claim, the Company shall not be held to admit the validity of any claim or to have waived any of its rights in defence of any claim arising under the policy.

I understand that I may request to receive a copy of this authorisation. I agree that a photocopy of this authorisation is as valid as the original. I agree that this authorisation is valid for two years from the date shown below.

Data Protection:

I understand that information, including information about my physical and/or mental health or condition, which is provided to the Company in connection with this claim, may be retained by the Company and used to process the claim. The Company may also pass this information to its legal advisers, reinsurer, medical advisers or other companies we have instructed to validate the legitimacy of the claim, so that the claim can be fully administered. This information may also be passed to other insurers, the Association of British Insurers or other regulatory organisations for fraud prevention and detection purposes and to validate the legitimacy of the claim. I further understand that this information may be transferred outside of the European Economic Area by the Company or its reinsurer to the United States of America, in which data protection laws are not as comprehensive as in the European Economic Area, to assist the administration of the claim. By signing this declaration, I consent to the Company using and transferring my information as set out above.

Additional Information:

Please give any other information, which may be of assistance to us in dealing with this claim or use this sheet to continue with answers to the preceding questions.

I declare that the above statements are accurate and complete.

ACCESS TO MEDICAL REPORTS ACT 1988

THIS SECTION MUST BE READ AND SIGNED BY THE PATIENT IN RESPECT OF WHOM A CLAIM IS BEING MADE.

To enable us to deal with this claim, it may be necessary for us to obtain confirmation of your medical history from all Doctors who have attended you.

Before applying for this information, we would advise you that you have certain rights under the Access to Medical Reports Act 1988. These are set out overleaf, but the main points are as follows:

  • You can withhold your consent;
  • You can see the report before it is sent to us or during the six months after that;
  • You can ask the Doctor if he/she will amend any part of the report which you consider to be incorrect or misleading. If the Doctor is not in agreement, you may append your comments;
  • The Doctor can withhold from you the report, or any part of it, if he/she thinks you would be harmed by seeing it.

CONSENT TO APPLICATION FOR A MEDICAL REPORT

I have been informed of my statutory rights under the Access to Medical Reports Act 1988.

In connection with my claim, I hereby consent to Stonebridge International Insurance Ltd or its agent, being provided with medical information from any Doctor who has attended or treated me concerning anything which affects my physical and mental health. I also agree that a copy of this consent shall have the validity of the original.

(Please tick the appropriate box.)

IF YOU HAVE NOT TICKED EITHER BOX, WE WILL ASSUME YOU DO NOT WISH TO SEE THE REPORT.

PLEASE SEE OVER FOR GUIDANCE NOTES ABOUT THE ACCESS TO MEDICAL REPORTS ACT 1988

ATTENDING DOCTOR’S STATEMENT

(THE CERTIFICATE HOLDER IS RESPONSIBLE FOR ANY FEE FOR THIS INFORMATION)

Patient’s Details & Authorisation to release information: (to be completed by the certificate holder or patient)

I hereby authorise the undersigned Physician to release any information acquired in the course of my examination or treatment.

Medical Details: (to be completed by the attending Doctor)

Please include copies of any relevant reports, including the hospital admittance report and discharge summary, if available. Alternatively, you may wish to send us the originals, and we shall copy and return these promptly to you. When answering “yes” to questions, please provide as much information as possible and, if necessary, continue your answers in the additional space provided. Your help is greatly appreciated, and if you require further information to help you complete this form, please contact us on 0870 420 1244 Monday to Friday 8.30am to 5.30pm. (excluding Bank Holidays).

am/pm*

am/pm*

To the best of your knowledge, was the patient’s condition caused by an accident?

Is the patient suffering from any other disease/medical condition?

Is this other disease/medical condition affecting the duration of the hospitalisation?

Medical Details continued:

Has any other Doctor treated the patient?

In your professional opinion, do you think it would help our claim assessment to obtain a report from this Doctor?

* Delete as applicable

Additional Information:

Please use the space below to give any other relevant information or to continue your answers to the preceding questions.

The answers I have provided are true and complete to the best of my knowledge and belief.

CERTIFICATE BENEFIT PAYMENT REQUEST

Important Notes:

  • Neither the issue of this form nor the acceptance of this form once completed are admissions of liability by Stonebridge International Insurance Ltd.
  • This form should be completed by the Claimant(s) as set out in the in Certificate of Insurance. If there is more than one Claimant, all Claimants must complete and sign this form before any payment can be made.
  • The Claimant(s) should use this form to request how payment of any monies due to the Claimant(s) will be made, whether: (a) by direct transfer into the bank account(s) of the Claimant(s) or a third party; or (b) by cheque made out to a third party.
  • If a request is made for payment by direct transfer to an International Account, the cost of this transaction will be deducted from the Benefit payment directly by the bank(s).
  • You accept that by making a payment in accordance with your instructions, Stonebridge International Insurance Ltd will be discharging any liability we have to you under the Certificate of Insurance.

Please contact Stonebridge International Insurance Ltd if you are unsure as to who should complete this form.

In the event that the claim under the above numbered Certificate(s) is admitted, I/We request that the payment of any monies due to me/us be made payable:

To me/us/a third party, by Direct Transfer (please enter all details in BLOCK CAPITALS):

(International Payments only)

To a third party by Cheque (please enter all details in BLOCK CAPITALS):

Enter text✕

What the Stonebridge Claim Form Is and when it matters

The Stonebridge Claim Form is a standardized insurance claim template used to report losses, submit supporting documentation, and request benefits under a Stonebridge policy. It collects claimant identity, policy details, incident description, dates, itemized losses, and required signatures. Proper completion establishes the claimant's notice to the insurer and begins the administrative review and adjudication process. Insurers use the form to verify coverage, calculate benefits, and determine next steps such as investigations, additional documentation requests, or payment authorization.

Why using a complete Stonebridge Claim Form helps your claim

Completing the Stonebridge Claim Form accurately reduces processing delays and clarifies coverage questions for the insurer. A clear, legible submission minimizes follow-up requests and supports timely adjudication within the insurer’s established workflow.

Why using a complete Stonebridge Claim Form helps your claim

Who completes and reviews the Stonebridge Claim Form

Third parties such as medical providers, repair vendors, or legal representatives may supply supporting documentation or sign as authorized agents when required.

  • Policyholders and claimants — Provide accurate personal, policy, and incident details to start the claim.
  • Insurance agents and brokers — Assist clients with form completion and collect initial supporting documents.
  • Claims adjusters and examiners — Use the form to verify coverage, assign file numbers, and request follow-up.

Core sections to include in a professional Stonebridge Claim Form

A complete form follows a consistent layout so reviewers can find critical details quickly. Use labeled sections and attach required documents rather than embedding notes in margins.

Claimant Info

Full legal name, contact, policy number, and claimant relationship to insured; includes mailing address and phone.

Policy Details

Carrier name, policy number, effective dates, coverage type, and any endorsements relevant to the loss.

Incident Summary

Date, time, location, brief narrative of what happened, and whether law enforcement or emergency services were involved.

Loss Itemization

Itemized list of damaged or lost property, estimates or receipts, and replacement or repair cost breakdowns where available.

Supporting Docs

Attach police reports, medical records, photos, repair estimates, invoices, and receipts to substantiate the claim.

Authorization

Signature block, date, and an authorization statement permitting release of records to the insurer for evaluation.

Required factual fields and data elements

Claimant Name: Full legal name
Policy Number: Exact policy ID
Incident Date: MM/DD/YYYY
Contact Information: Phone and email
Loss Amount: Estimated dollar value
Signature: Signed and dated

Step-by-step: completing a Stonebridge Claim Form

Follow these sequential steps to prepare a robust submission that reduces back-and-forth with the insurer and speeds initial review.

  • 01
    Gather documents: Collect receipts, photos, police reports, and medical records where applicable.
  • 02
    Complete fields: Enter claimant, policy, incident, and loss details clearly and accurately.
  • 03
    Attach evidence: Upload supporting files using the form's attachments section or include printed copies if mailing.
  • 04
    Sign and submit: Sign in the designated area and send to the insurer by the chosen method.

How to customize and submit the form online

Configure the online workflow to require needed fields, enable attachments, and set signer authentication before sending the form for signature.

Field Configuration
Document Upload Accept PDF and DOCX attachments, max 25 MB per file
Signer Authentication Use email verification by default; add SMS code or KBA for higher assurance
Required Fields Mark claimant name, policy number, incident date, and signature as mandatory
Bulk Submission Enable CSV import for batch claims if supported by your portal

Where to send the completed Stonebridge Claim Form

Choose the insurer's preferred submission route to avoid processing delays; retain a copy and note any confirmation numbers.

  • Email Submission: Send to the insurer's claims inbox with attachments included
  • Online Portal: Upload via the carrier's claims portal and keep the confirmation number
  • Fax or Mail: Use certified mail or insured fax and retain proof of delivery
  • Agent Delivery: Submit through your broker or agent if they file on your behalf

Distribution and digital signing: technical considerations

Ensure the chosen service retains tamper-evident records, signatures, and an audit trail that meets regulatory and insurer requirements.

  • File formats: PDF and DOCX accepted
  • Integrations: Connectors for CRM and storage systems
  • Authentication: Email, SMS, and stronger multifactor methods

Timelines, deadlines, and processing expectations

Filing windows and insurer response times vary by policy and jurisdiction; submit promptly and track dates for potential appeal or dispute.

Initial Filing:

Submit as soon as practicable; delay can impair coverage or recovery.

Acknowledgement:

Carrier typically issues a claim number within business days; timing varies by carrier.

Investigative Period:

Insurer may take 30–60 days for initial review depending on complexity.

Additional Documents:

Provide requested documents within the insurer's specified deadline to avoid denial.

Appeal Period:

Follow the insurer's internal appeal timeline; statutory appeal windows vary by state.

Common mistakes to avoid on a Stonebridge Claim Form

  • Incomplete policy numbers or misspelled names that cause mismatched files and verification delays.
  • Missing incident dates or inconsistent timelines that prompt additional investigation requests.
  • Failing to attach required supporting documents such as police reports, medical records, or repair estimates.
  • Using handwritten notes or unclear itemization that leads to disputes over loss valuation.

Risks and consequences of incorrect or late submissions

Claim Denial: Possible if information is materially incomplete
Coverage Delay: Payments may be postponed pending verification
Investigation: Inconsistent facts trigger deeper reviews
Recovery Reduction: Missing receipts reduce reimbursable amounts
Statutory Forfeiture: Late notice may affect rights under state law
Legal Exposure: False statements can lead to penalties

Selected eSignature platform comparison for submitting and signing claim forms

Comparison focuses on typical capability criteria relevant to claim form submission, with signNow placed first per vendor guidance.

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Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day trial Varies Varies Varies Varies
Bulk Send Yes Yes Yes Yes No
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No

Frequently asked questions about the Stonebridge Claim Form

Answers cover common execution, submission, and legal questions including eSignature legality, supporting documents, and handling disputes.


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