Advertising Effectiveness Study
Agreement for advertising services made on the ________________ (date),
between ______________________ (Name of advertiser), a corporation organized and
existing under the laws of the state of ______________, with its principal office located at
____________________________________________________________
_____________ (street address, city, state, zip code) , referred to herein as Client, and
_____________________ (Name of Consultant), a corporation organized and existing
under the laws of the state of _____________, with its principal office located at
__________________________________________________________________
________ (street address, city, state, zip code) , referred to herein as Consultant.
Whereas, Advertiser designs, constructs, and implements advertising campaigns;
and
Whereas, Advertiser desires to determine the effectiveness of an advertising
campaign; and
Whereas, Consultant desires to conduct a marketing research survey to determine
the advertising effectiveness of Advertiser's campaign;
1. Project Identification Advertiser presently represents _________________ (name of client) as one of
Advertiser's accounts, and has responsibility for the design, implementation, and conduct
of the total advertising campaign for _____________________ (name of product), a
product of Advertiser's client. Advertiser has had this account and responsibility for a
period of ______ months, and has reason to question the total effectiveness of the
advertising campaign. Advertiser desires that a marketing research survey be conducted
by a qualified firm to determine the effectiveness and acceptability of the advertising
campaign. Consultant has had ______ (number) years experience in designing,
conducting, and reporting on consumer opinion and attitude surveys, including ______
(number) surveys to determine advertising acceptability and effectiveness on consumers.
Consultant proposes to design, conduct, and report the results of a survey for Advertiser.
2. Objectives of Project
The general objectives of the project are to:
1. Design a consumer attitude survey for measuring reaction to the advertisements,
2. Test the survey for validity,
3. Select and train survey personnel,
4. Administer the survey for Advertiser,
5. Collect, organize, and interpret the results of the survey, and
6. Present the results to Advertiser, with application and interpretations of findings.
The specific objective of the project is for Consultant to assist Advertiser in
determining if Advertiser's advertising campaign is effective, and if not, to ascertain and
recommend probable corrective measures to Advertiser for increasing the effectiveness
of the advertising.
3. Procedural Planning A. Consultant has considered the aspects of operations, costs, and reliability in
determining the exact definition and extent of the survey to be performed for
Advertiser. The results of this procedural planning have determined the complete
scope of the survey to be performed for the available funds.
B. Consultant shall develop questionnaire forms to be used in three specific
types of interviewing to be conducted, consisting of questionnaires by mail,
telephone interviews, and personal interviews. Interviews by mail shall be
conducted using a sample size of _____ (number), to be selected at random from
_______________________________ (source of mail samples).
C. Follow-up interviews with nonresponsive parties shall be conducted by field
survey teams engaged in personal interviews by administering the mail interview
questionnaires in person. Interviews by telephone shall be conducted using a
sample size of ______ (number), to be selected at random from
________________________________ (source of telephone samples). Follow-
up interviews with nonresponsive parties shall be conducted by repeat telephone
calls conducted by telephone survey personnel. Personal interviews shall be
conducted by field personnel using a sample size of ______ (number), to be
selected at random from _____________________________ (source of personal
interview samples) . Follow-up interviews with nonresponsive parties shall be
conducted by field personnel using the personal survey interview questionnaire.
D. Validation procedures for each of the above three questionnaires shall be
commenced _________________ (date), and proceed for ______ (number) days.
Consultant shall complete all questionnaire redesign and verification by
_______________ (date). Administration of the questionnaire testing of all three
samples shall begin _______________ (date), and shall be concluded on or
before ________________ (date). All data shall be supplied to Consultant from
interviewers as received.
E. Consultant presently has all personnel necessary to conduct the full survey.
The number, titles, and qualifications of the personnel are listed in Exhibit A, which
is attached to this Agreement.
F. The total cost for the proposed survey to be performed by Consultant is
estimated to be $__________ which $____________ represents contingency
expenses as follows: (description of contingency expenses) ____________
______________________________________________________________.
These costs do not include the costs of services to be furnished by a computer firm
(Associate) for the compilation and printing of survey results.
4. Parties to Proposal In addition to Consultant, the services of Associate are contemplated in providing
computer programming, machine time, and tabulations for formatting and compiling the
results of the three surveys. The computer firm shall be an associate of Consultant, and
shall receive all information and instructions from Consultant, but shall prepare a separate
proposal and enter a separate contract with Advertiser for Associate's services.
5. Data Collection Services
The data essential to the compilation of consumer attitudes toward Advertiser's
advertising campaign shall be collected by Consultant from the results of administering
the three questionnaires to consumers, from media records of the number and frequency
of advertisements and the attitude surveys compiled by the media, from Advertiser's
records of comparable campaigns and results, from Advertiser's clients by use of
Advertiser's sales records, and by application of recognized statistical principles to the
accumulated data.
6. Data Collection Research
The data collected shall be analyzed both qualitatively and quantitatively for
significance to the specific purpose of the survey. The data shall be reported to Associate
in all categories necessary to give a complete computer analysis of the data by all
significant categories. Consultant shall inspect and edit all results received from the
questionnaires and verify that accurate data is entered into the computer. Consultant shall
review computer printouts to insure that all categories of data are being reported, and, if
required, notify Associate of necessary computer programming format changes.
7. Organization of Data
A. Consultant shall organize the collected data enabling Consultant to obtain
from Associate computer printouts extracting and reporting all categories of
resulting information and allowing Consultant to interpret the results from the
printouts. Computer input data shall be examined to select only that information
relative to the specific objective of the survey.
B. Consultant shall examine all collected data for relevance, reliability, and
practicability, and only use that data meeting these three criteria in preparation of
computer input sheets.
C. Consultant shall classify and arrange all data received from Associate for
presentation to Advertiser in a manner that will facilitate an understanding of the
computer printout data by Advertiser.
D. Consultant shall analyze the data to determine all relationships between the
data obtained, such as correlations, and shall apply statistical techniques to the
analysis to verify authenticity and accuracy of the analysis. Any relevant
correlations established as a result of the survey shall be included in the
presentation, even if they were not originally projected or anticipated as a product
of the survey.
E. Consultant shall be responsible for selecting the specific data to be included
in the final presentation to Advertiser and for developing a listing of all sources,
authorities, and references used by Consultant in arriving at the conclusions.
8. Interpretation of Data A tentative set of conclusions shall be formulated by Consultant from the data
output of Associate. These tentative conclusions shall be drawn to either support or refute
the specific objective of the survey, and thus shall be directed at proving or disproving the
effectiveness of the advertising campaign. The tentative conclusions shall be tested by a
comparison of the results with known possible alternatives, and final conclusions shall be
prepared on confirmation that the tentative conclusions have been properly revised as
necessary or on confirmation that the tentative conclusions are valid.
9. Presentation of Results Consultant shall be responsible for determining the method of presentation of the
final report, the preparation and accuracy of the report, and a final presentation of the
report to Advertiser on or before _________________ (date).
10. Application of Results Associate shall assist Consultant in the preparation of all output data necessary to
assist Advertiser in applying the survey data to a determination of the effectiveness of the
advertising campaign. Additionally, the data shall be presented in any beneficial
sequence that may depict either potential strengths or weaknesses in the advertising
techniques currently used by Advertiser.
11. Governing Law This Agreement shall be governed by, construed, and enforced in accordance with
the laws of the State of ______________.
12. Notices Any notice provided for or concerning this Agreement shall be in writing and shall
be deemed sufficiently given when sent by certified or registered mail if sent to the
respective address of each party as set forth at the beginning of this Agreement.
13. Mandatory Arbitration Any dispute under this Agreement shall be required to be resolved by binding
arbitration of the parties hereto. If the parties cannot agree on an arbitrator, each party
shall select one arbitrator and both arbitrators shall then select a third. The third arbitrator
so selected shall arbitrate said dispute. The arbitration shall be governed by the rules of
the American Arbitration Association then in force and effect.
14. Compliance with LawsIn performing under this Agreement, all applicable governmental laws, regulations,
orders, and other rules of duly-constituted authority will be followed and complied with in
all respects by both parties.
WITNESS our signatures as of the day and date first above stated.
_________________________ ______________________( Name of Advertiser) (Name of Consultant)
By:____________________________ By:______________________________
_________________________ ________________________
(Printed Name & Office in Corporation) (Printed Name & Office in Corporation)
_________________________ ________________________
(Signature of Officer) (Signature of Officer)
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