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good morning handsome people welcome to a day in the life of car salesman first of all for anyone thinking of getting into the trade the first thing you should know is paperwork it's not just selling a car or selling a dream it's paperwork there's so much paperwork that goes alongside them you know I'm sorting out things this is Sunday morning at the moment it's nice and quiet at the moment we've already had one transporter delivery so you're not supposed to deliver on a Sunday is that the unwritten rules you don't deliver cars on a Sunday so the only two members are staffing and we're busy we can't check them in however that's happened sir and I'm nice enough to let it be yeah so paperwork is quite a big part of what we do and just make sure the finance documents are correct getting all of that step through before people collect because the last thing we want is a car going off and Finance is as an absolute nightmare and doesn't happen it does not happen and shouldn't happen but basically we're going to start my morning is it's making sure everything's up together from yesterday we had a really busy day here yesterday I mean there's four salespeople within this particular site I work out which is how it's Taunton version just in case anyone wants to we'll all like on the Facebook page which I've run all right like basically just gonna check these cars in properly I'm gonna go through my diary just make sure there's any standing customers from yesterday cuz we did as I say have a really really busy day yesterday I think there was eight cars or so sold yesterday which is fab it just shows that the markets still buoyant and everyone still enjoying buying cars and enjoying the experience that we can provide them and yeah just follow up some customers from yesterday some have who have committed and I'm going forward so we're just chasing stuff and just make sure they're there knowing what's going on in the next stages equally people that didn't buy weren't too sure see if there's anything else I can do offer them some help and then probably some for court duties because they're why not get outside it's not raining so it breaks up the day gets you away from the desk and can have some fun let's just show you my desktop I like things minimal however excuse the receipts and the cars I've got to check in and log in to my computer and other things be nice clean but look at cars we got tilt this up really I mean purrs you have ups their game massively good this thing I'll give you a quick tour of the showroom we got lovely Carson I'm going to tilt it again sorry new design of the showroom got a nice tea coffee area which the all-important biscuits have been restocked yes that is lotus miss Gough only the finest me3 we've got a few more desks or the other guys will sit service department just show you in here this is our various any new cars they come into their special dedicated area where I'll hand over specialists we'll go through everything there's the other chair if you know the chair the internet you've been on the internet too long so anyone that quite a nice new car gets it all covered over and they get to drive straight up there and into the world of car ship ownership if that's a combination of words anyway do any of my fellow car salespeople out there checking cars like this interesting to know to see if anyone does it any differently I mean excuse the scruffy Ryan finally some cars have arrived some cars yeah we had a bit of a delay for a while which was a nightmare anyway here yeah we're happy so we're quite fortunate with Howard's that we've got quite a few different dealerships as well so we can they can select stock even down to motorhomes if someone wants the motorhome and if there's particular cars that maybe he doesn't see that we have a per se but we can find someone else we could just locate it source it and makes life a lot easier sell a lot more cars that way as I said popouts good motorhomes anyway here's a new cars finally arrived let's get these keyed up he's pushed for cleaning let the customers know what a nice Sunday morning surprise the car salesperson is in the morning we like to get our open and it just looks nicer and you look at the difference we've got a dealership next to us the rhymes with chord and they just look closed all the time whereas the difference it makes just open in some boots our customers they're already unlocked so yeah makes a huge difference nice stop the begun do them in the 2:8 section they were on the side we've got the SUV's nicely lined up although let's be honest with ourselves if straight-line sells cars nothing's getting sold today need to address that situation here again organization is key because if someone asked to see where a certain type of car is it's gonna be super easy to share them and we have them around the front we're quite lucky with this site we've got quite a big site that around the edges we do have a fan area as well so all in all good sign it cars pretty stock just names little people turn up or something come on now one time you saw how much of this I can show you but I'll make sure there's no customer details I'm here gonna show you Marcus a Boyan that telly there is a week she was coming down 6:00 on Monday six used by four to two bit slower days there eight yesterday so thankfully breaks it's not really affected us at the moment it's just car deliveries new car deliveries were still ways number everyone in the network everyone in the manufacturers and everything knows that there's a bit of an issue at the minute but we're getting the mount managers and customer expectations which is good so where everyone is ultimately happy back on my desk now another side of being a car salesperson is training we've got of so much knowledge on the cars because everyone is so informed nowadays but we've really got to be on top of the game so knowing everything about the connected services to the fuel efficiency to the new engines that's coming out we need to know so I run a threesome trainer now whilst were quiet we've seen a few customers this morning which has been super I think everyone's having their Sunday lunch at the minute now so got a few minutes gonna get some training done and then we'll see where the day takes us what's a quick break from the quizzes I'm a 91% through my brain break watchin some gymnastics you stumbled daren't your way out of it get a bit more fresh air a nice thing about car sales honestly it's quite free so for I'm good I'm just outside I'm gonna close all the hatchet down before the end of the day but I've been able to kind of do it's kind of almost like running your own business and it's in our interest to sell as much as we can so you're always wanting to keep busy but if you need some time just walk around and get some fresh air which is lovely so let's go down these hatches yes we do lock them after we close them down thank you all for watching hopefully it wasn't too boring it was a very slimmed down version of what we do on a day to day see I can't record everything and equally I can't record customer interactions I'm sure they wouldn't be to police if there was a camera pointing at them what they're trying to talk about buying a car but if you enjoyed it great and yeah I might do another one I quite enjoyed it myself