Experience the Power of an Automated Sales System for Shipping

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here's how to use the fulfilled by Auto DS service to automatically fulfill all of your orders without using your buyer accounts let's start by understanding the order statuses when an order comes in we will see it here on the order screen on the left side and here we have the order statuses the order can start in either pending status or in order progress the order status we'll get when an order comes in depends on what we have in the settings which I'll show you in about a minute once the order is processed the status will switch to ordered with the order ID the buy order ID is filled in automatically when using the fulfilled by Autodesk service we can tell that the order was fulfilled using the fulfilled by Auto DS service by seeing this icon right here completed by the fulfilled by autods service you'll also have an estimated arrival date and you'll also have a screenshot from the supplier if it's available from the fulfilled by Auto DS service once your supplier ships your order the auto JS system will automatically switch the status from order to shipped with the tracking information so that you and your buyer will be able to track the package and see the status of the package and once it's delivered the status will move automatically to delivered and that is all there is to it everything is automated we're not using our own buyer accounts on our suppliers websites with our payment information everything here is automated and we do not need to worry about having our buyer accounts locked on our suppliers website or anything else that comes along with it so that is the order statuses explanation everything which is completely automated so first thing that we see is the actual product that we sold then we have the products title and the specific variation that's sold within that product then we have the order status which we just went over the estimated arrival date the completed by the fulfilled by Autodesk service icon and here we can add an internal note so if you want to add any note to this order you can do so here click on the check box and you'll see here that we have a note because it's highlighted in blue next we have more options so if we click on this we can edit the order edit the product that we're buying inside the order or we can open up a ticket if there's any issue with this order now we can also get to the edit order and edit product screen by simply clicking on the products thumbnail right here and this will open up the orders details here we have the products information as we can see here on top the buyer's information down here first name last name address country city state and so forth then we've got the order information right here so we can switch the order status from this screen too but since we're using the fulfill by Auto DS service there's no reason for us to touch the order status then we've got the products tags we can add more tags if we wish to do so the note that we wrote on the order details and we've got the purchase information so the buy order ID after the order was fulfilled we'll have the suppliers order number right here by our account is not relevant to the fulfilled by Auto DS service this is only relevant for automatic orders if we're still automating our orders but using our own buyer accounts which is not the right now then we've got the Buy price tax if we had to pay any what our fees were and the tracking number right here which will automatically fill in as soon as tracking is available from our supplier as well as the shipping carrier then we've got the product information here for example we can see where we're purchasing the product from so which supplier are we using in this case it was the auto DS Marketplace the private suppliers if I click on it we can see the rest of the suppliers that we can order this product from which region the supplier is from the buy URL or what is the URL of the product that we're purchasing from our supplier and the buy variant ID and we'll only fill this in if it's different than the variant ID that we have on the product itself but we do not need to touch any of this unless we wish to purchase a different product or the same product from a different supplier where for example maybe we have a cheaper price so what we'll do in this case is we'll change the buy URL and the buy variant ID should change automatically if not we can also fill that in we can always find that in the URL and so once we change the by URL and the variant ID the auto DS system will purchase that product instead of the one that we have set in the order details so that is the order detail information now if we continue to the right here we can see the supplier and the product that we're purchasing and the selling Channel where we sold it on so for example we're purchasing this product from Auto DS's private suppliers and we're selling it on our Shopify store the quantity is one and here is the buyer's address the same that we can see once we open up the orders details and if we continue scrolling to the right we can see the star so Pet Shop discount my Shopify store and we've got the price so we bought the product for eight dollars sold it for fourteen dollars profit is around four and a half dollars fees and taxes will show up on this column and the order ID so if I click on the order ID I will go to the supplier's order but in this case the fulfilled by Auto DS service fulfill the order for me but if you were to fulfill your order manually you could click on it here and go to your order on your supplier's website then we've got the sell order ID which will take me to my order on Shopify store the tags and so forth so here are all of the products that we have now there are more order statuses that we will get to now for example if you do not have enough funds to pay for your order and we'll get to funds soon you'll get an insufficient funds order status once you fill up your funds which can be done up here which I'll talk about in a minute you can send it again to reorder and you can also load your balance by clicking on the order status and clicking on load balance here the same as clicking right up here and besides that you can also open up a return so after the order was delivered using the fulfilled by Auto DS service simply click on the order status and click on request return this will try and obtain a return label from your supplier and if you're eligible for it then you will get a return label uploaded next to the order status just as we can see right here if I click on download return label it will download the return label for me I can send it to my buyer and once my buyer ships back the product I will get a refund and I can send him the refund ingly okay so far so good let's continue with the learning process right up here we can see how many Auto order credits we have each order costs one Auto order credit and in order to buy credits simply click on the buy credits button right up here choose the right package that's suitable for you and click on buy now once you will buy your credits you will see the exact amount right up here then you will need to top up your auto order balance which is what we can see right up here this balance is actually used to pay the supplier for your orders so for example if you have a balance of one hundred dollars and the fulfilled by Auto DS service just process an order which cost twenty dollars then your new balance will be eighty dollars once your balance goes down to zero You're Gonna Wanna top up your balance so that the system can continue fulfilling new orders that come in so once you have your balance and your auto order credits you're pretty much ready to go the only thing that's left to do if you haven't done so up until this point is to go to the settings page on autods which you can see right here on the left side click on the supplier that you would like to use to fulfill by Auto DS service is on click on the store which you would like to activate the service on and then click on the orders column right here on the right side here you have two options under order settings process orders using the fulfilled by Auto DS service and automatic orders now remember how in the beginning of the video I told you that the order could come in either pending status or automatically gets sent to Auto order this is exactly where we can control that so if you would like the orders to come in in pending status so that you can check it and send it to Auto order yourself then all you have to do is leave the automatic orders part checked out so only check in the process orders using the fulfill by Auto TS Service but if you do have automatic orders checked in then every time an order comes in it will get sent to Auto order automatically so that your order will be fulfilled even when you're away from your computer while you're traveling while you're sleeping while you're away from your computer and this means that all of your customers will get their packages much much quicker this way so make sure sure to have either these two or just the fulfilled by Auto DS service ticked in so that you will be opted into the service here we have an option to override the customer's phone number so if you don't want the customer getting sms's from your supplier that they have a package on the way you can just override it by any other number and this way they'll still get their packages but no SMS is from your supplier you can also check in Mark order as delivered automatically after 30 days but in any case it should move to that status automatically and it doesn't really matter if the order isn't shipped or delivered status as long as it was shipped out and it was delivered and your customer has the tracking information once it moved over to the ship status all of this was automated for you so no need to worry about anything then we have more options like setting order as shipped as soon as it's actually shipped or once it's ordered or once the orders just received in the system then we've got tracking conversion this is relevant if you're drop shipping from Amazon especially to places like eBay or Shopify and sometimes Amazon uses a TBA tracking number which is their own Logistics and with this tracking number the buyer will not be able to track their package so in this case we can convert the tracking numbers to either Blue Care Express all of your orders or only Amazon shipping carrier or Amazon Logistics to Blue Care Express we also have the choice to go with aqualine which comes with zip code masquerade and Q track which also comes with zip code masquerade which will help you with your item location if you're using eBay and you want to abide by their item location policy more information on that on our help center now besides tracking conversion you can also set your maximum purchase order price so for example if you do not want the system to process orders automatically on orders that cost over one thousand dollars we can just write 1000 right here and that will be the maximum purchase order price the system will still accept orders but they will not fulfill it until you come in and decide if you want to fulfill it manually or if you still want to use the FBA service for that and we've got the maximum loss if for any reason you lost money on the order you have a loss in profit so set your maximum loss that you would still like the system to fulfill the order automatically until it passes that number so for example if I have my maximum loss set at five dollars and I lose four dollars on an order the system is still gonna fulfill it but if I lose six dollars on an order it's not gonna fulfill it but between us we shouldn't be losing money on any order and last but not least make sure that you have the orders processor enabled in the plans and add-ons so under settings we're going to click on the plans and add-ons column then we're going to scroll down to the orders processor and make sure that we have this one enabled that is all there is to it all that's left to do is top up your credits as explained and top up your balance you can top up your balance by either using credit card PayPal or payoneer I suggest using payoneer because they charge only three percent as opposed to credit card or PayPal which charges a five percent fee select the amount that you would like to load to top up your balance click on load balance and you're done and the last option that we haven't talked about is the customized display here you can customize what you would like to see on your order screen and you can even drag and drop the options to change the placements for example we can see the item id the customer's address the customer's details the store that's sold price profit tax and so forth so you can toggle on and off the options that you would like to see on the orders page and drag and drop them to organize it in the way that you see fit once done click on update welcome to order automation enjoy the fulfilled by Auto DS service and use the time that you're saving to continue scaling your online business good luck and happy profiting foreign [Music]