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just looking you get a lead in whether it's a property inquiry website sign up anything like that and they tell you just looking this is very common somebody we want to have a response to we don't want to run from it we don't want to end the call prematurely too quick anything like that so having something ready to go on the tip of your tongue always prepared for this question because it's gonna come up a lot not question but response it's gonna come up a lot oh just look oh great were you looking for yourself or were you looking for a friend this way it's kind of more inviting to keep the conversation going versus just asking for a quick yes or no and then BOOM off the coffee phone they hang up they're gone forever because what happens a lot of times is agents they get the lead oh man they're ready to go they're ready to talk about the property give them stats talk about the market pre-qual all this stuff and then right away and they get it just oh no no I was just looking responds to their feet get stuck in the sand the conversation goes dead real quick and then it leads to nowhere so something like that oh great were you looking for yourself are we looking for a friend kind of makes them think and then they they kind of can gauge it in whatever direction they want you can get some more information which will allow you to kind of get that conversation going in the right direction as a professional get the rapport going that type of deal two things is usually happening when somebody tells you I'm kind of just like you want it's a smoke screen or two they are just looking if it's just a smoke screen that's fine just means it's a natural reaction that kind of knee-jerk response and you got to remember you're calling these folks as a stranger initially they don't know they don't know you they don't know if they like you yet they don't know if they trust you yet they don't know if you're a good agent where you're calling from any of this stuff and they kind of might still be uncertain in their head if this is the right area if they can't get qualified for all this so we need to get the conversation going more inviting kind of not selling so quickly so something that kind of invites that that conversation is gonna be a lot softer and more approachable to potential leads so keep that in mind and then to if they are just looking that's perfectly fine I think a lot of people kind of miss this one it's the only way to find a home eventually everybody's going to start searching somewheres the beauty of the internet and the ITX feats nowadays use it to your advantage whether it's in a week a month six months a year five years whatever it is if you're talking to somebody and they tell you oh no I was looking for myself but my daughter doesn't graduate until next year and we're not gonna move until she's done for school with school for sure now that's a condition that's not an injection that's not a smoke screen you found out that is that's real they're not gonna move until then you can plug it into your CRM get the automated update in six months or whenever the school ends and you have your notes there to follow up and provide that value in the meantime more importantly this gives us the chance to participative leadership their own online and moving them over to kind of our platforms are under our umbrella in our world per se so that way when the time does come they're reaching out to us as their resource and we got to explain this to and why it's so important there's so many tools available nowadays with I mean websites idx feeds properties with the photos the prices automatic listing updates with price changes new properties all that stuff even sold information you can provide to people that might be selling their house in a situation like that so many different tools in this all your office should be providing this to you if you're not doing it on your own which is great also but you need to have these resources in place to take advantage of the marketplace today so - they are just looking perfectly fine like we said and then or smokescreen and going back to that fact I mean for so many years as salespeople or agents realtors we had somebody on the phone it was a one-shot deal we had to convince them we had to turn them we had to kind of do whatever to make sure they were our client and a lot of potential leads still might think it's like that so they don't want to be pressured when they inquire that's why we got to let them know it's okay just get that conversation going move them over to our platforms more invitation selling influence selling resource selling that type of deal so like I said when the time does come where that resource form they're turning to us but the only way we even have that opportunity is that we keep the conversation going when that smoke screen or that initial response is given to us don't get off the phone don't get cut off guard have a response ready that way you can kind of keep it going and as as oh great were you looking for yourself or were you looking for your friend are you looking for a friend whatever it might be you kind of you get the gist of it okay great were you looking for yourself are we looking for a friend I mean that way they had the balls in their court they respond kind of gauge it from there know where you need to take it but again that's it that was a quick one subscribe to the channel keep uploading videos hopefully got some nuggets in it some stuff you can take and let me know if any questions talk soon