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as businesses continue to evolve and customer expectations increase companies need to adapt and use innovative solutions to stay ahead of the game artificial intelligence has emerged as a game changer in the world of customer relationship management offering businesses new ways to optimize their operations and enhance customer experiences in this video we'll be exploring some of the top AI CRM systems that will help you streamline processes automate tasks and personalize customer interactions more effectively so let's get started number one HubSpot HubSpot is an all-in-one customer relationship management software that has gained a reputation as a leading solution for businesses of all sizes one of the standout features of HubSpot CRM is its ability to connect various departments including Marketing sales content management and customer service all in one centralized platform HubSpot offers some of the essential features you can expect in the CRM system including contact and Lead management email Marketing sales pipeline management and customer service ticketing in addition to its ability to connect different departments and provide essential CRM features HubSpot CRM also offers several AI powered functionalities that can help businesses save time and work smarter one such feature is predictive lead scoring which uses machine learning algorithms to analyze leads based on their behaviors and interactions with the company this allows businesses to prioritize their Outreach efforts and focus on leads that are most likely to convert into paying customers and data cleansing minimizes manual data maintenance using AI to duplicate log and enrich contact and company information the solution lets you also seamlessly import contact and company information from spreadsheets as AI Maps each sell to the most relevant CRM property another AI powered feature is conversational Bots which use natural language processing to provide personalized customer support and answer comic questions in real time besides that the platform recently launched two new tools powered by artificial intelligence content assistant and chat spot AI that create efficiencies for Marketing sales and customers service professionals help spot content assistant helps marketing and sales teams ideate create and share quality content in a matter of minutes while chatspot is a conversational CRM Bob that sales marketing and service professionals can connect to HubSpot to maximize their productivity with chat-based commands you can accomplish everything you already do in HubSpot even faster if you need to create a new contact on the Fly you can skip manual data entry and let chatspot do it for you as chat spot to send follow-up emails pull reports create new segments and more the introduction of content assistant and chat spot Builds on hubspot's earlier Investments on AI including conversation intelligence data quality tooling data enrichment predictive Ai and content optimization overall HubSpot crm's ability to connect various departments its powerful tools and its free plan make it a Top Choice for businesses looking for a comprehensive CRM solution below this video is a link to the HubSpot free plan number two activecampaign if you want to streamline your processes increase efficiency and ultimately create a better experience for your customers active campaign CRM can help activecampaign CRM enables you to collect data about your customers online behavior and create personalized messages for each customer based on their unique interest preferences and buying habits with the activecampaign CRM win probability feature you know which leads are more likely to close so you can lower the cost of acquiring customers by focusing your resources on the prospects with a high wind probability win probability uses hundreds of factors to give deep insights into your sales process this allows you to focus your sales team to close more deals and win more customers as we know not everyone checks their email at the same time when contacts get your emails at the times they prefer you get more opens more reads more clicks and ultimately more sales with active campaign predictive sending you can send your automation emails at the best time not everyone checks their emails at the same time when contacts get your emails at the times they prefer you get more opens more reads more clicks and ultimately more sales and if you think you don't have enough time or resources to dedicate to customer relationship management software activecampaign offers one-on-one help as well as a completely free migration service in short with activecampaign you have everything you need to track and manage your leads and clients from automated email follow-ups to one-click segmentation to visual automation Builder and advanced CRM capabilities powered by Machine learning if you want to try this powerful CRM system for completely free below this video in the description is a link to the active campaign 14-day free trial where no credit card is required number three Zoho CRM Zoho CRM comes with features from omnichannel capabilities to pipeline management and automation all bundled in one package one of the key features of Zoho CRM is its lead and contact management functionality which allows businesses to bring in high quality leads nurture them and convert them into paying customers with Zoho CRM businesses can get a complete view of all customer data in one single place including personal details communication history and more another standout feature of Zoho CRM is its automation capabilities the software allows businesses to automate routine and mundane tasks with workflows and macros freeing up their sales team to focus on winning clients and closing deals Zoho CRM also offers omnichannel CRM functionality allowing businesses to reach out and stay in touch with their customers across various channels including email phones social media and live chat with a real-time notification system businesses can build better and long-lasting relationships through meaningful connections with their customers perhaps one of the most advanced features of Zoho CRM is its artificial intelligence capability powered by Zia with Zia businesses can get interactive access to all their CRM data including predictions that help them focus on the right deals with the highest chance of closure identify and remove bottleneck and prioritize responses based on customer sentiment this AI powered functionality can help businesses make data-driven decisions optimize their sales processes and improve their overall performance overall Zoho CRM empowers businesses of all sizes to sell smarter better and faster with the global network of over 250 000 businesses in 180 countries with a 15-day risk-free fully featured trial you can try out Zoho CRM for yourself and see how it can help them manage your leads automate their processes and grow their revenue number four fresh sales fresh sales is the unified CRM software that brings all your customer data together in one powerful platform so your sales teams can deliver personalized customer experiences every step of the way and here's how the customer profile gives your teams all the contacts they need like their personal details deals and accounts conversations tasks meetings and other activities in a timeline view you can quickly identify your high intent leads with ai-powered contact scoring which you can customize using scoring factors for your business based on your ideal customer profile then you can get further insights to start engaging with your customers with email phone and SMS you can engage with them right from fresh sales you can also connect your email to sync your customer conversations so you can send and receive emails in the CRM you can also chat with your customers on your website WhatsApp and social channels this ability for your sales team to engage with customers across channels means better customer experiences wherever they are and with sales sequences you can nurture their contacts over a series of different touch points based on how they've engaged with your campaigns fresh sales lets you also engage your customers across their life cycle stages with table and kind band views choose from different contact views to perform bulk actions like adding them to a sequence creating tags sending emails or updating fields to save time and clicks choose from a wide variety of templates as they are or customize them for your specific workflows to automate repetitive tasks effortlessly and focus on closing your deals the visual sales pipeline offers different views of how your deals are converting into Revenue your sales teams can quickly identify bottlenecks and optimize interactions to close more deals in less time you can customize your pipeline to match your sales process and as your sales teams get closer to a closing a deal create and send documents like quotes and proposals with custom fields and products finally reports and dashboards help measure your sales and team performance track your pipeline by the owner see deals created and closed over time and identify lost reasons and if you're on the go the fresh sales mobile app for IOS and Android fits all your customer data in the palm of your hand in addition fresh sales is now free for three users number five pipedrive pipedrive is a cloud-based CRM tool that's younger than many on this list yet in a relatively short time it has a master user base of over 100 000 businesses around the globe the platform boasts of being designed by sales people for sales people pipedrive makes it easy to set up a sales pipeline for your products and services and follow up on different steps of the pipeline to close a sale you can create the stages for your pipeline by yourself or use an existing template to make it easier you can add deals or import them from a spreadsheet or from an external CRM into the pipeline if you're dealing with many leads you'll like that pipe Drive lets you set automatic alerts and reminders to ensure you're on top of your deals you can also update your sales forecast each time you progress through a deal to reflect your organization's expectation for increased sales a unique thing about pipedrive is that it incorporates artificial intelligence hypedrive AI powered sales assistant helps you decide what to do to close your deals and automate mundane tasks for example the assistant can analyze your sales actions and suggest methods to make your workflow smoother it can track email opens and Community discussions and give you activity reminders to keep you attuned to your deals pipedrive does not offer a free version however you can take advantage of the 14 day free trial period to test its features in before making your final purchase decision besides pipedrive is one of the most affordable CRM tools starting at just ten dollars per user per month compared to a rival like Salesforce which starts at 25 for the same period so these are the best AI CRM software systems available on the market we hope this list will help you choose the right software for your business if you're undecided about which tool to choose in the video descriptions you'll find free trials and the latest discounts to all these platforms so I highly recommend checking them out and doing your own research to see which platform suits your needs best thanks for watching and see you in the next video