Closing a deal with a client for banking

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happy new news at 5 30 with an update on a Mesa couple that says their bank is holding about fifty thousand dollars of their money hostage it's a lot of cash so they're having to borrow money from family and friends just to survive and pay their daily living expenses at this point on your side's Gary Harper is here with the latest uh we've been waiting for an update on this one yeah first told everybody about this just a couple of weeks ago and I do have some new information but I'm gonna tell you right now it is not good news unfortunately we're talking about Chase Bank the couple you're about to see has three bank accounts with Chase for a total of around forty eight thousand dollars but three months ago Chase froze those accounts without any explanation and now it's refusing these viewers access to their own money here's the update since Barb and Steve White explained their unique situation in a previous on your side report their issue Still Remains unresolved I feel like I'm guilty until proven innocent basically turns out there are three Chase bank accounts totaling more than 48 thousand dollars were frozen and closed by their own bank Chase now the only explanation Chase is giving the retired couple is that it's related to recent activity on the account Barb and Steve say what does that even mean that is like beating your head against a brick wall it literally is because you go through person after person I can't I oh I'm not sure I can help you with this let me let you talk to this person even with on your side's involvement Chase Bank continues to hold the couple's money hostage without explanation and it's been three months it's very frustrating very very infuriating actually would be a good word well here's the update these two retirees have now resorted to suing Chase one of the largest banks in the nation ing to the lawsuit obtained by on your side their lawyer writes that he has contacted Chase Bank's executive office by email and telephone on multiple occasions since but received no explanation Regarding why Chase Bank sees the White's money goes on to say Chase Bank has been enriched by seizing the White's money and that the whites have been impoverished by Chase Bank's failure to allow them access to their own money they're asking for the return of their forty eight thousand dollars interest and attorneys fees and any other relief the court deems just improper well on your side keeps asking Chase Bank for some kind of explanation for holding all this money again it's forty eight thousand dollars and it's been three months they're refusing to share any information with us more importantly they're refusing to share any information with the on your side couple been doing this a long time you guys never seen a stranger story in this one very bizarre 48 Grand freeze the accounts no reason given and the poor people are trying to having to borrow money from friends and family just to survive and make out their bills it's not where I thought the story was going I thought you'd be here with a different kind of update I wish I had a better update um but you know the lawsuit maybe that can get something cranking but you know that's the route they have to take right now to get their money back Dire Straits miserable that they're considered impoverished when they've got nearly 50k that they just can't get their hands on right well we're not going away so we're gonna see where this lawsuit goes and hopefully we can pry 48 Grand out of Chase and get back to these people do the right before they get them their money back thank you Gary