Closing a sale over the phone for Operations

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all right guys so in this video I want to talk to you about making an outbound call okay so a lead just came in I just filled the lead and what do I want to do I want to call it quickly okay now listen I want to tell you something real quick before I go to make this call this the speed of the time that you can get to your lead if the lead goes longer than 3 minutes without getting contacted the chance of it closing goes down 50% I just I just want to say that okay so for those of you that have a lot going on that you can't get to your leads quickly don't be surprised when you don't do a great job closing them because you can't get to them quickly remember um I'm going to use a scenario to now now where Shawn Pard wants to reach out and he wants to change his life he wants to level up you know he believes he has more in him right so he's taken action and requested information or text maybe um about a coaching program or what's next Andy you know where do I go from here you know what what kind of coaching do you have available some way he reached out now what does that mean that mean Shawn is in a state right now that he truly has grabbed the courage to go to another level or at least he's curious about does this program work for for people like him okay remember that all right does this program work for people like him so I'm going to call him and we're going to do um an outbound call okay so it goes like this very [Music] simple Sean what's going on it's Andy down here at Andy Elliott's office how you doing today Andy yep Andy how you doing I'm doing great man what's going on good man hey just wanted to reach out to you you requested some information on our coaching program so I just wanted to reach out to you is that correct yeah I was looking into something like that um yeah I reached out yeah nice man well hey number one how's your day going dude you having the best day of your life or what no you can say that okay beautiful man so I got sea Pard um just in a 30- second conversation I want to tell you about the program um but obviously there are a few different ones um tell me a little bit about yourself just like 30 second conversation are you married got kids wife um what kind of business are you in I'm in past control okay nice so door to door or do you guys go buy appointments I do door to door I have door knocking and we we get leads from um Facebook ads beautiful okay all right and and how old are you and tell me about your family um I'm 44 years old my wife and I have been together for 20 years we have three kids and I reached out because I need to advance my skill set to make more money to build a stronger foundation for my financial retirement nice man hey well number one I love it I promise you you called the right place um okay so a couple quick questions all right so how long have you been doing door to-door for how long have you been in pest control for five years nice five years and just roughly what did you do before that were you in sales or were you in another industry I was in solar before that okay cool so have you been sales say your whole life yeah I've been in sales for 15 years now 16 years um eight years door too good job dude okay well dude this this is actually going to make this really easy on me um just in a again a 30 second conversation what do you feel like your weaknesses is is it is it building relationships with customers and maybe building Rapport and Trust do you think it's more along the lines of you know presenting and selling or is it more in the closing aspect closing would be one that would be my first and then second is the um just that mindset to keep hitting door after door after door after dealing with so much adversity and NOS hey totally totally understand you you know what I've learned and what I found is the number one thing that we're able to fix the fastest that changes people's lives is recreating their mindset so that's something we're definitely going to take care of when you're going to people's doors obviously if you don't have the right mindset you're not going to sell anything okay so I totally get it and I understand what you're going through and this is a problem that we deal with every single day so we got you all right hey guys the video that you're watching right now is a sneak peek I released this video for you to watch on my brand new blind spot training series Below in the description box you guys can click on a link if you want to kill it my best work I ever put out go down to the description box now click your link just start training on in seconds it's going to change your life uh a couple questions real quick so obviously you've been in the company for the The Last 5 Years where you're currently at in pest controls which I love that what is is your best year that you've had and I don't mean how much money did you make but I mean was it last year was last year your record year and you did the greatest or have you kind of seen yourself go back into a slump we're decreasing this year um two years ago was the biggest year last year was great this year um I'm at like a 25% decline in commission yeah totally understand and by the way hey wifey don't like that TR trust me I understand I know exactly what you're going through um do you guys still have kids at home or is it just you and her two kids okay beautiful I love it okay so you still got a full family at home Sean I'm envisioning this you're going door to door now listen Sean um do you got a pin on you I do okay I want you to do me a favor I want you to write down a level 10 earning opportunity level 10 earning opportunity got it yeah yeah and just level 10 means this like look some people reach out and they want to make more money Sean and the deal is they're not in the right vehicle like they're not in a good sales job where they can't make good money so even if I train them even if we get you set up on a program today even if you could become the elite if we build you level 10 skill and a level two earning opportunity you're just not going to earn any more money but Sean what you just told me is you have unlimited earning potential you just need to learn literally how to have an unbreakable mindset and that you need to learn how to have an undeniably like the best skill in the world on closing be able to overcome any objections and basically be a master communicator and shut every customer down and be like Alcatraz no one excapes and close 10 for 10 and every door you knock on if they answer you need to be able to close them and if you did that I mean you could probably want to be one of the top 1centers in the industry and earn a lot of money am I right that's absolutely correct yes well then that's what this phone call is about okay I just want to make sure that we keep your goals at the center of the decision that we make today Sean I've learned one I've learned one important thing in my life that everybody's always one decision away from changing their life forever the testimonies that we have that come into our company from salespeople that have mindset issues that want to learn how to close which literally Sean 99% of the world isn't great at closing so that doesn't mean that you're a bad person it just means you haven't been trained by the right person okay there's a lot of amateurs out there and a lot of people that are good at selling aren't great teachers one of the things you're going to love about Andy Elliott's program is that he's a really good teacher Andy is you and you are him and Andy teaches you how to articulate your words he teaches you the right word tracks to use and then the right time to use them and he honestly makes it real easy where doesn't even feel like you're selling anybody so honestly Sean at the end of the day you're going to get paid a ton of money hundreds of thousands of dollars if not Millions just by helping people and the better you get do you believe in your product do you believe Pest Control is good yes I do absolutely okay so you got a great product and you're doing your customers a disservice going to their door and having them not buy would you agree yes so what I what I found out is that most people especially Sean if you're if you're 22 or 25 years old you know you're young in life you can continue to make a bunch of mistakes for a long time because really you just started life but Sean with you you're 44 years old you've got a wife of 20 years you've probably made a lot of false promises to her and I'm not saying that negatively you probably said hey this is going to be my year I'm going to get ahead you know two years ago when you had your Spike and you were crushing it and then this year being down 25% I mean you can't go home fired up you're can look in your eyes and see that you know not that money is everything but that maybe fulfillment isn't in your eyes anymore because you're not doing your best work and at the end of the day Sean you create your own economy you create your own reality okay and the fact that you reached out today I don't take that lightly and I'm going to make sure that you're going to get a training program in which you're going to learn how to be a master closer a master Communicator you're going to learn how to have an unbreakable mindset and this training center this training program Sean is going to recreate you to never ever go backwards again in your life now Sean like I said a minute ago your one decision away from changing your life forever um you know at 44 years old you know what you want you have the courage to reach out and make the call because you wanted to change so if I can guarantee and ensure that with this program you will literally become the person you always wanted to be and earn the money that you want would it be worth it for you for 1997 to join our training program yes or no yes it would be well that's it and what I can guarantee and ensure is that if you don't do it you'll stay the same and at the end of the day remember how I told you it's doing your clients a disservice to not take care of them to not sell them the fact that you told me today what your goals were and what you wanted and you told me about your three children and your two kids that live at home and how your wife's been with you for 20 years in sales and I know being an entrepreneur rur and being in sales it's a stressful life and when you go out every day knocking doors and you're not making the money you want I can understand that it's time to make a change so I guarantee you from this point forward those bad days are gone and from moving forward Andy Elliott is going to be with you side by side teaching you and training you how he broke every record in the world in CS and he's going to teach you to do the same thing and Sean it is your time so with that being said Sean what email address would you like to set the account up with so when we get off the phone you can start training immediately Sean gmail.com bam that's how we do it hey guys I just want to tell you you're the true one percenters you made it till the end of the video do me a favor share it with the friend that wants to go to another level make sure you like the video comment below so I know who you are set your notifications and then subscribe to the channel we got daily sales training videos dropping I'll see you soon