Closing a sale over the phone for Quality Assurance
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Closing a Sale Over the Phone for Quality Assurance
Closing a Sale over the Phone for Quality Assurance
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FAQs online signature
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What do you say at the end of a customer service call?
Thank you for calling [Company Name], [Customer's Name]. It's been a pleasure assisting you today. If you have any further questions or concerns, please don't hesitate to contact us. Have a great day ahead!
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How to politely decline a sales call?
In fact, it's incredibly easy to get the desired result: politely declining solicitations is possible to do while still being warm and friendly! If you aren't interested in the caller's services, try saying, “I appreciate you reaching out to us, but we aren't interested. Would you mind removing us from your call list?
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How to politely end a sales call?
End on an Affirmative Note If you can, try to end the call with the other person saying “yes” rather than “no.” For example, you might say “Have we answered all of your questions today?” (Yes) instead of “Is there anything else I can help you with today?” (No).
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How to sell a service over the phone?
7 Tips for Selling Over the Phone 1 Get your information right. ... 2 Do your homework before picking up the phone. ... 3 Use a script. ... 4 Prepare to address objections. ... 5 Use a presumptive close. ... 6 Be very clear on what the next step is. ... 7 Ask for a referral.
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How to end a call professionally?
General “Thanks for calling today, and if you have any additional questions, please don't hesitate to reach out.” “Goodbye, Jane. Thank you for calling!” "Thanks again for calling. ... "Thank you so much for calling. ... "Thank you for your business. ... “We really appreciate your business.” “Goodbye, John.
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How to close a sale over the phone?
How to Close a Sales Deal on the Phone Introduce everyone on the call. ... Limit commonalities to two minutes. ... Open the discussion with a question. ... Set an agenda. ... Establish an onboarding timeline. ... Answer objections. ... Negotiate price. ... Review the purchasing process.
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How to close a sale as a call center agent?
How to close a sale over the phone Address new prospects quickly. ... Maintain a positive tone of voice. ... Specify your offer. ... Speak confidently. ... Involve the prospect in the conversation. ... Address customers' objections. ... Explain the process of making a purchase. ... Adhere to your closing strategy.
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How do I close a sales meeting?
How to close a sale Offer a choice. If your potential buyer seems satisfied with your sales pitch, you may offer them a choice between two purchasing options to close the sale. ... Identify barriers. ... Ask for the next steps. ... Prompt agreement. ... Propose your help. ... Build rapport. ... Increase value. ... Suggest a trial.
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so I'm checking out I'm done I'm finished for the day maybe you're finished on your day okay I'm ready past myself thinking about it from the going on check those guys out your watches every single day listen so I'm gonna go in there Jack those guys up I hope you had a freaking great day today and I hope you destroyed it look man putting on your people I want to hear look what do your people your people you already removed your wire radio crap you take you read all the books to the point to the right you're you're only closing you're getting a hundred leads a week and you're only getting eight nine sales you're going backwards just asking you you already know you already know I I gave you think you should matter to give you the price now we're negotiating it's great if breakheart don't hurt you you'd be freaking I mean you're you're asking me for $100 off and we can do this I mean I don't know I don't have any more money to give you your people your people need this I know you don't need this your people need it your people are missing deals what do you want to do what do you want to do yeah that's how I work we rock man hey Nick you talking about $100 you need to be worried about a million dollars did look up we don't we don't we don't we don't have any more money to give you okay you're spinning you're spinning you're going to spend you're going to spend 30 grand 30 grand over the next three years $100 doesn't change it one way or the other okay I may ask you a question all right there's one answer yeah your night yes or no you know this is hey don't matter who it is yes or no that is the first question yes or no hey Nikki if $100 is the decision-maker don't do it because if you interested in $100 man you need to go find a street corner to beg on yeah yeah your name Nick yeah your name hey uh yeah I'm sorry I'm sorry can you say that again my man hey this is Grant Cardone Nick thank you for doing business with Grant Cardone enterprises we want to take care of y'all make you a million dollars with Cardone University all right well I was and tell Todd tell tuck tell Todd he was too weak to shut you down thank you for your business get his credit card right all right hey you
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