Boost Sales with Customer focused selling for Travel Industry
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Customer focused selling for Travel Industry
Customer focused selling for Travel Industry
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FAQs online signature
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What is cross-selling in travel?
Cross-selling is when you encourage your customers to make additional purchases related to their main product. For example, if a customer has already purchased your tour experience, you could cross-sell private transfers or an after-tour dining experience to them.
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What is considered cross-selling?
Cross-selling involves selling related, supplementary products or services based on the customer's interest in, or purchase of, one of your company's products. Its a great way of increasing customer loyalty and deeping customer relationships which in turn can improve customer lifetime value and retention.
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What is sales in travel industry?
Travel and tourism marketing and sales involves promoting and selling a variety of travel services, attractions and vacation packages. You may work in a specialized area of the travel and tourism industry, such as ecological or sports tourism.
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What is an example of cross-selling?
For example, if an electronics company convinces a client to purchase a higher-spec model of a laptop than they were initially considering, this would be considered upselling. If the salesperson sells a complementary laptop case to go along with it, this qualifies as cross selling.
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How to sell a travel business?
5 essential tips for selling a travel business Know your buyer; Be prepared; Due diligence – the devil is in the detail; Travel business regulatory considerations; and. Tax implications.
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What is cross selling in travel industry?
Cross-selling is the process of offering customers additional products or services that complement their travel plans. For example, if a customer is booking a beach vacation, you might offer them a snorkeling excursion or a spa package.
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What is an example of cross-selling in a hotel?
Cross-selling is where you offer a customer additional services and products on top of what they're already buying. For example, if a guest books a room you might offer them a taxi service or a dinner reservation.
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How to upsell as a travel agent?
Suggestive selling: Suggesting a related product or service that the customer may not have thought of. For example, asking if they want to add travel insurance. Anchoring: Presenting a higher-priced option first, which can make the lower-priced option seem more affordable.
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Have you been wondering what an effective travel agent sales pitch looks like? What are the travel agents doing who booked millions of dollars worth of travel or more each year. Most of them are using a simple six step sales process and I'm going to share it with you today so you can use it too. The six steps to an effective travel agent sales pitch are number one - Connect with them and find out how they heard about you. For example you could say hi Jane, thanks for meeting with me today. I'm excited to learn more about you and the type of trip you want to take. Of course be sure to ask them how they heard about you keep it simple and straightforward. Step 2 - Ask them to tell you about the type of trip that they want to take where they want to go in all of the different details around their trip. Step 3 - ask them what their budget is and if they say they don't know then give them some budget ranges for the destination that they're wanting to go to and for the type of trip that they told you that they want to go on. So here's an example using some budget If you’d like this to be a 4-star type trip with coach airfare, then for a budget of $6-$8K thousand dollars you could enjoy your honeymoon in places like the Riviera Maya or Puerto Rico for a budget of ten to fifteen thousand dollars you could go to Bali or st. Lucia and for a budget over eighteen thousand you could go to Maldives based upon held these first three steps of when you'll know if they're an ideal client for you or not and if they are then continue on with these next three steps. Step four - get to know them better ask more questions such as is there anything specific that you want to see or do while you're there. Step 5 - give them a few tips and recommendations. Don't shower them with everything you know but do them with a couple of great tips or recommendations and finally step 6 - ask for the planning fee and/or service agreement so that you can sign them up as a client. That's an overview of the six steps to a high converting free consultation below this video you can download a travel agent sales tips guide that gives you lots of good questions to ask shows you how to frame your question and gives you a bunch of other tips and if you're in the travel expert marketing Academy in module nine we give you a detailed outline of these six steps along with a lot of other travel agent sales tips and strategies that work beautifully and feel good. You won't feel like you're selling at all. You'll feel like you're sharing and if they're an ideal client for you you'll land the booking. Now I want to hear from you. Which of these six steps are you already doing a great job of in which if any could you use some improvement on? Please share in the comments below and if you like this video click the like button and share with your travel agent friends. For more videos like this one please subscribe to our youtube channel. It's your time to shine. What are you going to do to break through to that next level of your travel business and life? Thank you for watching and I'll see you in the next video. Have you been thinking about how to get more ideal clients in your travel business do you want to know what wildly successful travel agents are doing? We can show you how to create a highly profitable and rewarding travel business without overworking yourself will short cut your success by showing you how to get as many new ideal clients as you can handle. Find out how by going to: JoinTravelAcademy.com right now and registering for your free online marketing training which will show you how to be a wildly successful travel agent in today's market and you'll get a preview to the premier travel expert marketing academy. Go to: JoinTravelAcademy.com right now and register you don't want to miss out on this free valuable training I'll see you there.
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