Empower Your Business with Customer Nurturing in United Kingdom

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[Music] [Music] I to [Music] go [Music] give [Laughter] [Music] [Music] [Music] go [Applause] [Music] [Applause] [Music] got where Jamie where's Jamie gone is he hiding right look at me now reys thought you were looking for someone to play passes with and he would like to play passes with you no well if you don't want to play with reys maybe reys can have the ball to himself no wait here no wait here now I think football's better when there's two people I don't think you should be laughing I don't want to play with you well re would like to play with you and we've only got a little bit of our play time left tell we do why don't the three of us play no and I'll pass it to you you pass it to Jamie and Jamie can pass it to me and we can have a game of triangle instead of just football would you like to teach Mrs gab how to kick the ball no why not no no no no no now why don't we go and play passes with the ball till the Bild ring and you can tell you can tell me what colors of footballs we need for our room would you like to try that no are we going and play with re no don't want to play with me no play time's finished yes it's time to go into class let's go go up da it no yeah he's stubborn and he refuses to do as he's told and he crawls about the floor and now developmentally he going way back and he's behaving like a toddler now the way Jamie is behaving is not the right way you're all behaving the right way and Angela Mrs need you to help you have to show Jamie the right way to behave the biggest problem for him and for his teacher he refuses to take part it just stops out most recently he started leaving the classroom now what does that mean try not to upset others don't don't HT them how else might we upset people [Music] yes ahuh like we've already had today we have drama making up a story Michelle so two ribons David just David your hand was up what would you like to [Music] add oh dear oh dear no no no no you're not running away Jamie because it's not safe to run away you're staying here till I find out what Jordan's going to do and then we'll find a place that you can go where you'll be safe and you can take some coloring with you and some of your nice crayons okay we'll we going look at the pictures and see M we go pick one so you can color and we'll get the good crayons from our room will we on let's go h a daisy one help me up help me up I'm stuck I'm very old you need to help me up I'm stuck help me up help me up oh right this way to the room let's go look at the pictures let's go look at the pictures stand up stand up for me well we'll just have to sit here and everybody who comes past will say why is Jamie lying on the floor has he fallen over can he not get up and I'll have to say you need to stay over him cuz he's like a big lump line in the middle of the corridor what are you going to do if somebody goes like this Bo oh sorry I thought it was a rug what will you do then no we're not running away well this is what we can do we can go and get pictures from the coloring box cuz you did a very good picture this morning it was beautiful we can go and do that right let's go then give me your hand and we'll go have a look in my special coloring book give me your hand I'll pull you up one one oh two oh let's go I was moing about and just carrying on and talking to M language and all that stuff I was falling behind and getting into trouble where were just H people and I don't mean it think CHS of it and break stuff and stuff like that try H the teachers first stuff shout the teachers P the teachers I used to go a b punching walls and doors yeah I had a quite bad temper [Music] bad [Music] [Applause] [Music] going Jason what we're going to do now is what we do first thing in the morning is we going over to the gym and we do something called basic moves anybody else just do it's going to be a class there and some other boys and girls and you can see how you get on with it not going to be shy are you Jason's just joined us from another school this is first day today I was very anxious very apprehensive about coming it's the other children that you've met they were asking for you yesterday yeah they were saying they were saying where's Jason where's Jason so they want to see you so you want to go over and see them and then if you're if you're too shy are you listening if you're too shy you can come back okay Mom will go first could you get ja and we be first in we'll be first who else is going here I close my eyes minut oh the lights are on all on but it takes a we minute to heat up look at that and it gets brighter and brighter and brighter and brighter then it's all lit up we can come oh wow you're good [Music] him oh here we are yes watch watch sit with [Music] him Jason had been in several other schools before he arrived in welshot and had a bit of a chaotic time with his education his behavior in some of the schools was pretty wild to say the least they found him difficult to manage he wasn't able to socialize with the rest of his classmates he wasn't able to go out to the playground and even in the classroom he had to be excluded so he has not been used to interacting with other children so we thought the nurture class would be an environment for him where it's only a small number of children and he gets a chance to interact in a more positive way [Music] stop at the door Andrew can you come and show Jason how we stop at the door please are you going to be coming sitting with me today here we [Music] go that's [Music] you five what number comes after five no not seven that's your till you finished it it's a put a circle around the C so you put a circle around the C this is our M mouth right you finish that P where are you what's this [Music] Jason [Music] come on then come on then you're usually very fast at this come on what s did we say it was P you sit in your bottom no why have you not got a bottom you lost your [Music] bottom excuse me you are very nearly finished that page and then you can go and choose to play all right I think the nurture environment might be one that Jason really responds to it's set up slightly different from a normal classroom it's meant to be a link between home and school for children who are not emotionally ready for the strict boundaries of school in the midle of they have this safe environment to act out some of issues but under control this is a quick question mark isn't it circle around the quick question hello oh are you nearly finished oh and Dylan's nearly finished who's going to be finished so I can put the computer on I wonder oh is it going to be you te we'll soon find out all in all he was containable and fine for a first morning but I I foresee quite a few problems [Music] ahead no Mi all hear the teacher talking talking then shouting then talking then shouting I'm sitting there [Music] [Music] I don't like school I don't like any for school too many people and I can't I can't think handles too many people it's just just gets [Music] annoying [Music] goe [Music] good [Music] so a man who Liv in the moon who Liv in the moon [ __ ] off [ __ ] what do you want to be when you get older Jordan [Music] [Applause] football [Music] they get [ __ ] shot just done that you man she's a big G and she's strong and she's quite forceful so if you're HED she's quite intimidating she is you have a little think about that okay which one are you on now three 20 done that's not that's not that's explaining how to do it I know I've just done it all read all all right so you know what you're doing you a five * 9 and then the answer be what is what is it you do again five name five names are 54 one before 50 oh 44 46 44 43 42 41 45 4 45 remember your five time table goes up in five 3 * 3 is 3 [Music] n with it n color those two the same any [Music] problem sugar [Music] sugar is it that one that's 12 is that one down near at 12 she'd been diagnosed early on as having ADHD and was being given rlin to address this and from what we could see in school it wasn't have any great effect on her behavior she was under tables over tables shouting at people shouting at teachers refusing to do what she was told not getting on my classmates being aggressive after the holiday we started off with a new teacher who had a very strong personality very outgoing and they seemed to go on really really well we didn't have any major problems and then unfortunately the teacher was very very ill and had to stay off for a long period of time she went away something was R tried to go hospital something and then miss mother teach us this is that one or 12 and that was when it really kicked off as we put it that's a technical term she just um didn't cope with that at all CU it was a new teacher was behaved right good what do you mean sh there were a few days when she was so out a control that we had to ask her mom to come and get her and take her home then we de decided maybe we should step in so we brought her down here into the N room and I think the good thing about this room for Jordan is she knows the rules she knows they're firm she knows we're not going to shout and get angry but we are going to deal with it and she's going to have to face the consequences of our actions and take some responsibility yes or no okay up you go then good boy wait wa minute Alvar that's us all settled so we've got 1 2 3 4 5 5 six 78 nine children and one 2 three adults Jordan how many all together n and three 12 all together and let me see somebody's tired I think today let me see you Jordan we a bit tired today right we'll have a r talk later on four five six so did you get into any trouble at all at last did you sh did you did you show again why did you do that because you've been great in here today haven't you mhm well what what have your class got this afternoon can you remember she's get this I don't know this defense mechanism that goes up I don't don't know I think it it stems from a low self-esteem or an insecurity I don't know and I don't know why and I don't know where it's come from are you tired honey pie you sit there till you're ready to come okay and when you're ready to come we'll find something to do okay but I know that when she first meets people she's very suspicious she's not good at trusting strangers it takes a long time to win her trust she doesn't believe she's good at anything let me know when you're ready I tell what you could do you fancy doing the dishes with Angela oh you're lazy monkey so you'll eat the breakfast but you won't do the dishes I'll come back in a minute you have a think I think she's very pretty Jordan doesn't Jordan doesn't have anything good to say about herself the way I see it is there's a really nice girl in there I've seen her I've met her but she doesn't let many people meet that she likes to keep it hard she likes keep people at a distance and I don't know [Music] [Music] why [Music] [Music] see you who are you in my house you doing [Music] [Music] [Applause] [Music] yours [Music] [Applause] Jason three times can you come nowas why is he in cuz he's been bad no he's had his Play Time P4 had an early play time today so he says he please yeah just minute Jason is in the nurture class for the majority of the day he displays quite aggressive behavior he finds it very difficult to take direction or follow any instructions he really has no interest in learning he doesn't seem to have much structure in in his behavior this our listening time then we going to come back and do our language work our phonics then if we get time we have a we story at the end and then it's lunch time and then your mom will be for you okay I want to do something quick make it make it make it dead and my myio cuz is this hard to hear it speak I don't like to hear stories about that sometimes when they're playing the the play is not what we would call nice play and you have to just stand back and let them act out how they're feel feeling make sure you step in when it's safe interact positively with them but not judge them or not say don't do that when they're burrowing dead bodies in the sand or they're putting the stuffed toys in the oven just to stand back and let them get all that out because he's to say what they've seen or heard before they've even come to school that morning hey we just found a dead bu better find the police they said he was a 9 boy for what reason I don't I mean my son Jason he's been through a lot in his life right all right I'm part all because I was an alol at one time but I did my time my rehab and I I fought to get my children back myself not of my family or nobody and that rehab was a good thing for me get my bo back you know what I mean for being a one family I think I do know bad they get the meals they get everything I've got any money they'll get whatever I get I get them you know what I mean they're always in school and say and whatever so it's just for me it needs a bit help because my life mean I get myed out I just want to get a house and that's it try and get a new fresh start with the boys and just get my life back and try again that's all I want all right yeah looked in je and he had that hey I mean you get me out of here quick and SM no he ran over on me died no he's not he's in the shop get in jail You' been a bad boy no I'm not I get me out of here if I need to put this door down I will do it [Music] [Music] [Music] Angela's working very hard this morning isn't she do you want to cut James lovely manners James remembering to say please and thank you do you want yours cut honey no now let's look at our rules please good looking Jamie can you look at the rules now at the top with big Ginger and he says we have good table manners now remember we've got our stickers to get if we have our good table manners now I don't think it says in our good manners put cheese all over your face does it you think that's have to one look at me no I don't we're going to make one that says put cheese all over your face I don't think put cheese over but we know not to put cheese over her face you're the only one who did it so don't do it anymore I like it don't do it anymore no in your mouth put it right in maybe his tongue's not long enough to reach all what do you think no I don't I think he just want to get it I think quite a long time do you you sure can you didn't try that before I have I didn't we need to do our stickers We Ready mhm and we'll need to be quick here we go now oh here we are they were hiding okay let's think about who had good table manners today what about James tter today he moved cheer oh dear so he did got cheese all over his face he's not finished his toast well not today I don't think you've remembered your manners today James only one people no Jordan's done very well she's been really sensible and she noticed that Damian was stamping and she didn't make a big fuss she just said Damian and he stopped that was great Jordan what color would you Orange J Jamie look at me turn some children find this room a very difficult place to cope with Jamie for example and I'm sure if we were to ask Jamie he wouldn't say the N room was the easy option I'm sure before we got him in here when he just sat in class and didn't interact very much should never get involved in anything that was probably easier for Jamie are you not going to join him with the bunny song than having to deal with these two adults who hold you accountable for what you've done and yeah you can throw a temper tantrum but we're still here and we're still being patient and we're still being firm and we're still being consistent and this is what's going to happen he finds that very difficult to deal with now then I have stickers to get people to say thank you Jamie can't have one oh that's sad Callum can have a sticker and look what's happened Callum McGregor fin oh well done I am so proud that you're such a kind boy just you ignore him he's trying to annoy you so you don't let him okay right how many do you need alvaris you need seven stickers and Jordan I'll tell you it needs four chlo you need 18 right we're waiting these boys want their prize we've got a snap game that would be playing cards the Frisbee right what are you going to have Callum you come to see what there is Jamie you have to stay there it's only the boys who get a prize remember what have you picked the bubbles well done Jamie would you like to put the prizes back in the box for me put it in please Jamie we're going to lunch boys Jamie the chicken right Jamie you come with me put in please right let's go Jamie we'll put it in the cupboard excuse me everyone when he first came in here nothing was happening he was sitting very quietly and he really wasn't putting a foot roll but one realized that the boundaries were very firm he started to kick against them and he finds it that aspect the nurture room very difficult right everyone look this way now we're going to say bye thank you for being my friend Angela thank you for being my friend oaris thank you for be birthday thank you for being my done look at Jordan now make good eye contact I bir give me that please no you can't have these now in a minute sweetheart thank you for being my friend Jordan well done do it right okay you don't have to do it just leave them be Callum would you please go get your jacket for me Damian go and get your jacket please go and get your [Music] jacket James could you go please and get your jacket [Music] James on Jordan's knee please Andrew sitting and Jo me in fact Andrew would you please go and put the art Corner lights off for me don't do that don't like you could ignore it and let that behavior carry on but then you have problems in the upper school when the children become bigger then what you're looking at is exclusion or suspension and then that in my own personal opinion doesn't solve the problem you can suspend a child and put them out of school for 3 days or 2 weeks or whatever and they come back the problem's not been addressed it's not been solved so it's going to happen again I'll have the blue one I think oh see if you can untangle up no this these two Jamie get very gently because they'll break if you're too rough okay okay you no looking right put your fishing rod in you better try and catch another one before they all swim away oh no oh no right okay here we go oh oh I feel something oh it got away you try there's only one left can you catch him well done so how many have you got I'll hold your rod for you 1 two three four five six seven and how many have I got 1 2 three four five so who's got more you or me me how many more have you got doo how many extra ones have you got two you've got two more than me put them back in your line right jacket and I'll get mine we'll see who gets it first you and me I'll get mine out of the cupboard you get yours from there oh meeting you in the middle who won who won no water with me please no what now let's count these stairs you ready one 2 three four five right six six seven8 9 10 11 12 13 14 15 16 17 18 19 18 19 20 21 stairs good counting well it's a place that mostly cmed you down it helps you and G you what a belly is in it it's just different God made the room some somewhere where it could help and Sport support children with anger and ases yeah and how if just be nice is it different to your big class yeah how is it different because the B just make it [Music] different [Music] up up them again and up and St done Sure hold the book still your other hand I think that's why you something it's moving about isn't it this K King K King let me see down look at go down and then no and then you go in and out now try kicking King we shouldn't have to ignore Jordan Jordan you're the biggest here you should be showing everyone else how to behave he keeps making us little well you just ignore her please call because you're working very very hard very hard Callum I want you're going to have to stop and I'm going to have to get you to leave the table smell you're the smelliest right try this one nobody is you just ignore her here we go you're doing very very well that's not bad at [Music] all right I want you to come with me till your work is finished please uhuh come over to the other table let's go because you're putting everybody off and you're putting yourself off let's go come on clever girl let get let's fail out Jordan's not going to move so we'll stop that problem everybody stop what you're doing and I want you to lift your work and we will come over here and you're all moving so sensibly too you sit there thank you Callum you sit down you've done very well is it much better anyway Damian good I'll leave you your rubber Jord cuz you'll need that I'll get a different [Music] one rectangles help triang H Square bring the book so I can read what you to do excellent their look you can match and color he didn't name all those did he fantastic do that one first we'll worry about the next one next At first she wasn't very happy because obviously she was older she wanted to be with her own class she didn't want to be down here with all the cuddly toys and things things and she was a bit Huffy when she first came down now Mr McDonald are you ready to CL can we see everybody wait a minute looking at Mr McDonald and Mr McDonald looking at you and we're going to say good morning Mr McDonald good morning Mr McDonald Alis did it very well are you ready Mr McDonald shy I think he might be a bit shy but that's all right Mrs go will help him so he doesn't have to be too shy and he's done it before and he's done it very well right everyone one 2 3 today is Monday and and one more today is Monday and James but she did start to make progress and we started to see her she just opened up she just became a different girl she um she started to smile and laugh and play and talk to people and she made eye [Music] contact Well Done Right get ready it was lovely to see it was really rewarding for us because obviously we pinpointed Jordan correctly and giving her what she needed I'm hoping that she'll get into class and settle and that maybe just once a week or so she could come down and say hello for a while and that'll be enough support but we won't know till we get her back in their own [Music] class come [Music] on [Music] what play yeah can you dig it right right under the see if it's down to the bottom you need to be careful this s the stay quick so got it well that was good teamwork well done done we're working together look at look at you want to go dry your hands make it make it those the those people in the shops and the're flooding help us we're flooding we're flooding we're fling Dan we're fling help us make it somebody di look he died I died let me in let me in I'm dying too get us out of here we're all dying help there's somebody still in here let's get out make it that was somebody dead cuz he sank too too much because Jason has been in isolation for almost a year of his schooling he found it difficult to interact with the other children that was his gr would you like to go up and visit the class today can can you come down here well you're going at lunchtime so it's not time for them to come down here but if you want to go and visit them you can go and visit them if you feel you're ready okay how do you think you feel not okay about that yet that's okay Jason just Jason thank you I'm okay Jason I heard Miss White asking you to come out there but I'm fine it's not that you're not fine I know you're fine you have to do your work for right the computer and we can get to play Jason over first time please come on all the we ones are doing their work come on Jason come from the beginning Miss White's asking you I don't want to do it cuz I'm not doing it anymore cuz I can't start it for the again what is it you're stuck with I don't want to do it again I'll just have to start again I don't want [Music] that right Jason come on [Music] come [Music] on you do what you're told first time so come on we've had plenty of time to play and when you finish this you can play again sleeping just had lots of good food it's Jason's turn when these children are taken away from the mainstream class the mainstream class can function properly and they without interruptions without the time being spent on these particular children these particular children benefit from coming to the nurture class because they get the attention that they [Music] [Music] need here sh done [Music] [Music] [Music] joh [Music] [Music] he [Music] all [Music] George put to the office please good I'm too tired to do this tonight [Music] for [Music] for for let's go 10 seconds I've got one two just guess [Music] Jordan was not getting on well with the other children in the class most especially the girls the girls were quite intimidated by her so the boys but mostly the girls and we had we kind of looked at Jordan and thought what what is the big a big problem in here for her and we thought she doesn't have any friends not the way that children have would have got their best pal or be group they hang about with and we thought that the reason for that was probably because she was completely unpredictable and the children were afraid of how she was going to react if they happened to bump into her or if they said the wrong [Music] thing jeez oh man I had a good time I J the book could make dinner don't they still hungry you take walk walk go walk get everything away dad doesn't go there that goes in you just gotat you take up take up get to work so we thought how are we going to do this we thought we'll get the girls down into this room where it's nice and relaxed and where she would feel safe but so would they and so that hopefully the girls in the class will begin to see a kind of incling of the Jordan that we know this nice girl who's very kind and has a really good heart and likes people but for some reason doesn't like to show that side of herself now I'm going to embarrass Jordan now I think because when you're in this room you get stickers and it's not for work because in this room work's important but more importantly we learn about how to treat other people how to be kind how to say sorry how to admit if you're in the wrong how to apologize if you are in the wrong and apologize properly how to show that you're a good listener by looking at the person who's speaking and every time you do one of these things things and lots of other different things then you get a sticker so they're not for good work which actually makes them harder to get and Jordan has filled her chart and I don't know if Jordan's going to pick something in front of you all or if she just knows what's in the box now but I would really like it if she did because I think it's good for you all to know that the Jordan we have in here works really hard at our manners being kind like I told told you last week she is fantastic with the younger children she's very patient she's very helpful and she's earned those 20 stickers she didn't get them for nothing and I think it'd be really nice for Jordan if all the people in her class and some of her friends are here and so are getting a prize because I think she deserves it would you like to see her pick something yes do you think you could yes she embarassed no it's not often you see that that is it how many of you get embarrassed when people point you out and make you do something hands up if you get embarrassed mhm so Jordan's just the same as the rest of you she gets embarrassed by the same things right so she's not so different from you at all now you going to pick something a a let me see is it the dog one so it's a little J give her a clap she did well done and I'm really proud of her because even though she's embarrassed she picked something and a few weeks ago she wouldn't have behaved like this she's been in a bad temper shouting and being really angry so I'm really proud of her that she's managed to do that in front of all of [Music] you [Music] now we come to the hard one Jamie coming up the stairs wait till I think he walked beside me but he took my hand I didn't have to take his he took mine wasn't because he was doing anything and he came up the stairs one at a time and he was chatting quietly mhm I think he deserves one go put a soldier point up well done and I'll get the soldiers out of the cupboard Well Done Right feel about and see if you can find one that you want you picked one what color have you got a green one is so oh well that'll Happ you next time then is that one I've not get my glasses on Jimmie I don't have a clue what it says there it's there China so that Soldier was made in China far far away from us and came all the way here and you won them with your soldier points put them in your basket now a lot of the children who come to us have got learned strategies of behavior that so far have worked for them clever boy go right well done you if we can get them young and break that cycle of behavior so that they can go back into class happier then that's when they're going to get all they should get out of their time in school that's when they're going to learn this boy took all the months of the year and he put them in the right order do you remember do you remember thank you Daman so let's see if he can read a couple not all of them Jamie what do you think that one says and he's right it says March give him a big clap what good reading you ready for two more will you do two more you ready what that one and he's right give him a big clap fantastic reading one I need to get a hard one I need to catch him out wait's see if I can catch him out you ready for a hard one you ready one February look at that big clap he was right well done on your table together okay guys close your eyes it's a good [Music] idea okay Lauren and Jamie can you take that back to your table and put it back [Music] together you want me mini [Music] today oh about hard watch I can go at the [Music] top that's no I don't know what that b oh we're still getting me moods but not for the same length of time at all and he's calmer a brontosaurus I think I might have to bring in a brontosaurus to sit in top of you three in the classroom [Music] aoda well I don't know do you think Mr Flanigan would say I hope it doesn't eat them or do you think he would say I hope it does I hope it does yeah I think you might be right hope it do okay Jamie I want you to put the lights on one to Callum McGregor well done Callum one for yourself Jamie you're doing a really good job uhoh oh no two prizes from the priz book oh right now you feet sit back a little bit because there's lots to choose from and we don't grab you ready so this is for good manners no big Huffs listening to other people even when you feel angry not hitting doing good tidying up and you deserve a big thank you from the box so let's see what we've got we've got a soldier hat we've got a frisbee o we've got M suction Flyers Angela we oh this is fantastic we've got Marvin's mini magic tricks oh a fantastic car it's a fire officer's car now let's have a think have a we look at what's there do you know what you want Jamie oh you see when you see all these things it makes it very hard to choose your reward for doing everything you're asked to do and for thinking about other people and not losing your temper and tidying up really well my goodness it takes a lot of thought to get a prize for that you ready Jamie yes but no oh my goodness it's so quiet SH now all of you look at the prizes and you think think about what you would like to get oh Jordan's just whispered in my ear I bet he picks the magic tricks right James McDonald do you know what you would like oh it's alvaris that was very honest of you thank you sorry alvaris which would you like how I think it a bit changed me a little made me work faster ignore people trying to distract me and everything they tell you to going to Camp places like take deep breaths and go sit on the couch and cou to 10 then when you're ready go up and say that on camera and all [Music] that [Applause] [Music] we feel we've made really good progress with Jason considering in his previous school he wasn't even let out in the playground to play with the children she was a huge step forward [Music] I felt he was ready to start lining up which he did then after that we decided he was spend more time in the classroom and he joined his [Music] class [Music] I don't know [Music] din you should be tell me the answers hey we getting on this is hard well we'll help you right it's hard that's okay we can do it don't worry where's this how you getting on then looks good watch here help me sorry help me what helps you help me it does come and get your come and get your pencil come on I don't want stupid I know you don't want [Music] to stop and calm down Jason I'll give you 5 Seconds to stop saying that thank you we'll do these and I've got two more to do with me and then we go to the [Music] computer right there be one more going to do that again no you won't you'll be going for your lunch by after the computer cuz you've worked hard enough to going Lun these two here after we've done that one we do that and we go to computer okay that's your target so let's do that kicking K you said remember that's it oh that's beautiful that is wonderful isn't it you always just s it writing yes it is neat right SC out Big K see which one comes next that one have a look let's follow along let's go along let's see which one comes first is it the T no it's that one right then you put that one see thought you said you couldn't do this right find me 8 12 16 20 24 which one you on d i good you can do this one and then you can take it down and 1 2 3 4 5 6 by by doesn't it when you're having fun having fun [Music] what now do your pigs get a color for your pig how did you go on I know let me see on your line make sure it's right on your line oh my goodness look at that know the bottom B oh it's really really tidy too yes no look at me look at me was that as hard as you thought it was going to be look at me when I'm speaking to you going up to do math for half an hour right well done I'm really proud of you and did you do your work you didn't cause any bother did you listen Miss Miller good girl I'm really really proud of you I think you've done very very well okay good get well done off you go teachers just now have enough to do without having parents who are negative in their approach and you don't get many of them but you do get some and I think we have to work as a team and realize we're a partnership and the teachers and parents are there in the best interest of the child we have to work together I think that's really really important so did you get a look at it uh right and what did you think when you saw it I thought Jordan was wasn't too bad some of the ons that mean she had she's had before well she manages the whole day in class which is something before that was unheard of she's beginning to be accepted by the children that she's in school with all the time which is a huge St for her okay and we see that Jordan's happier and academically she's beginning now to make a lot of progress because I'm sure you know she's a really clever girl we've always said this part of the problem with Jordan is convincing her but I think she's actually beginning to realize now that she is a really clever girl and if she works hard she's going to do well okay have you found the same kind of Es as we have that she's getting on with people better friends she goes to the desk schools and clubs that she never used to do cuz she used to get put out of these didn't she I have Club she went she get put oh she had me in some State at one time I feel I don't know if the start for has been separated I don't know if that's when it thing she was a daddy's kid MH so she was MH saying that's a kind of kind of thing cuz she was was four mhm when it all happened cuz you had a lot of trouble with neighbors didn't you for a while definitely the house and I was getting as was really difficult people were just walk by she it and calling them names and but you said there that you find that's stopped now that's definitely stopped think to same be last really other people trust them now so it's made a big difference to you then definitely I'm so glad we have made I think we have to make parents realize that what they children bring to school however little they think they may have taught them whether it's in terms of behavior or academically is really really important because that's their starting point and the more input they have and the more parents make help their children to realize how important their education is the better it is for the [Music] [Music] child good morning good morning M thank you for sitting so beautifully and I didn't even know you had come down to came down so quietly like coming stairs and all I can is we must have [Music] a [Music] that's a book [Music] area that's ICT this is the instrument place where you do your instruments that's P2 this is the drem hole where we do basketball and that I'll show you a shot this is how I can play basketball I'm good at basketball Sho it this is a quiet room some he you just coming up now swe not one feels like furry and bendy it's a bit jaggy there that one feels furry too that one feels Rubber and that one feels like f well just like stuff and that's feels like a hard sponge that's like scratching noise it's good and that's a crunchy this is the oops we going to do oh my God I I like shaking these it's nice in here I like the lights like things there books to read if you upset helps you there Tes if you're frightened and you can hold them I like it skin cool I don't I don't really want get anymore cuz I'm good now oh and see see see an need go swimming today it's after after the lunch time okay and the bells went already so we need to hurry up and get [Music] going [Music] I think for Jason's self-esteem to be part of the class to socialize with the children to be accepted is a great thing for him and he's maybe not had that much in his life up till now and the fact that he can interact with the other children in a more positive way now rather than an aggressive way um is absolutely fantastic [Music] today was a big big deal because you were going swimming for the first time and yep I thought you'll do well but I got a report that you were absolutely fabulous at swimming well we've got a certificate for you to say that you are excellent swimming today I'm really proud of you give me five well done well done well done Jason we go to treasure box we go along to treasure box your mom's got your certificate and use your bag me put your get in your bag well Mom said she never get in I we get one for mom we'll get one for Mom yeah I'm going to make her one we will we'll make her [Music] one now here's what we're going to look at you ready the col this is an old box that we have with faces on it are you ready MH are we going to look at it and I'm going to show you a face and you can see if you can tell me how the face is feeling you ready Jamie we start with you angry face right look at this angry face everybody make an angry face back at it show me those brows down oh Jamie that's a great angry face Well Done he's doing well and the biggest target he has is we are going away as a school on a school trip and that he really wants to come but he has to show us first of all that we can trust when he's there that he can interact positively with other people and if he shows us all of that he'll be coming on the school trip how do you know it's a sad face James there's a big tear and look at the shape of the mouth oh James Trotter what a sad face maybe he's just feeling a bit puzzled and confused show me a worried face let me see you been worried not very sure what to do it could be surprised and sometimes when people are surprised they do that well done Jamie sometimes you go like this if I give you one of these you can put one of these on your chart as well oh but I need good listening right now I might change my mind James tter thank you for good listening and could you give Jamie a good listening sticker you've done so well I am so proud of you [Music] nice [Music] [Music] color [Music] I'm [Music] us [Music] okay [Music] I will you feel s [Music] this this okay what is that let me see good what does I see say out loed [Music] yeah good stop okay you do take a new line when you need [Music] to yeah jump up and down celebrate was good [Music] s that's it excellent now look at that big pile you that that's a big pile that you got right we a couple W okay see how good you it super I don't know if you remember um there was a day that you came to pick Jason up and Jason had had a certificate was it really I know but you said something that really hit home to Mrs Pearson and I and you said I never get them when I was at school no I didn't but one of the things and I I was at a meeting um very recently discussing Jason and one of the things I brought up was was was how supportive you've been since Jason came to W that you've um he's been here on time every single day and you've never once been late you've always been here on time definitely and when we told you to encourage them you took that on board and you've been congratulating so we reckoned that you deserved a certificate from us so we've got you we certificate I hope you treasure I it says present presented to Sandra for being on time every day well done thank you thank you okay B okay so I hope you put that in your fridge or something okay no but you deserve be okay what is that good right that's because your mom's always here in time son and she comes for you at time that be nice if your mom I need to toil that you want to congratulate your mom say Well done Mom good boy wait i' never had it recently I noticed an advert in one of the newspapers and it was an advert for specifically a girls football team we have to pick her up at 9:00 in the morning and we'll see how things go go Jordan come on Move Yourself lazy bones [Music] love yourself you just do what you do in the playground come on oh good girl good girl well [Music] done good girl oh get it back get it back [Music] you're doing well when you get the ball you're doing well okay you just keep it going I think the boys are getting a bit frustrated I think they thought they were going to absolutely squish it didn't they right you got font first of all and you got front two of you got font come on 10 minutes come on come on move [Music] move [Music] yes you done see that go who's called that Brant brilliant took it well took it really really [Music] well SM you ready 1 2 [Music] 3 now we going to get you people are going to s [Music] to be forgot still be h [Music] I feel very proud of Jason's achievement so far and to cry St sorry you shouldn't have asked for that question see teachers do have feelings you know I was extremely proud when I saw Jason standing on the stage singing with his classmates interacting positively with them joining in in all the actions and really loving every second of it and just being a true member of the [Music] [Applause] class I used to be bad in school and fight and um always argu always going in bad moods for new reasons and all that but no um um good and I'm more helpful and kind and means that people like me more no think I'm just I'm going to hit them all the time I used to take my tablets before I went to school so it CS me down but I don't take them anymore I think it's actually really really fun and I'm getting smarter and smarter by by the minute we back I wouldn't have be like us it's just a medical well it's parents night tonight and I hope that I get a good report because I think um I'm trying my best and hopefully it'll be good enough can we talk about football God I was thinking it'd be a um a mechanic a fo I just don't know what I'm going to be I like the toast it's [Music] nice [Music]