Unlock the power of customer success pipeline stages for healthcare with airSlate SignNow

How to create outlook signature

GE Healthcare Camden group provides management and consulting services to the healthcare industry and is one of the largest business advisory firms in the country serving over 2,000 organizations nationwide we have a multidisciplinary team of experts and clinical leaders with extensive hands-on experience in many facets of healthcare working with hospitals medical groups health plans clinically integrated networks and other healthcare organizations apart my client focus for us is helping them identify ways to improve performance a large part of that involves conducting time studies essentially looking at the way they do things collecting data and then helping them identify ways to improve in the past our consultants would use a very manual process to collect data which greatly impacted our ability to collect large sample sizes one person could maybe track ten or fifteen patients a day so we were hired by a client to conduct a large time study project across 50 locations nationwide it would have been untenable for us to gather such a large amount of data in so many sites with such archaic manual processes we looked at the market for a time study's solution that met our very unique specific needs and weren't able to find anything I actually didn't believe that a custom app solution was within our budget that was until I found journey apps I emailed journey apps about what we needed and within two days they had sent me a working version of the app it was unbelievable and I had no idea that they could develop something customized so fast journey apps went on to deliver our own custom time studies application in a matter of weeks which we branded as a queue tracker we use the app globally now in the United States Canada Middle East and Europe the vacu tracker doing time studies is so much faster a single consultant can track multiple people at the same time they can now track 30 40 or even 50 people in a single day whereas it used to take us hours to prepare reports we can now generate them instantly so if we reduce the time that physicians are spending doing unnecessary work we can increase the time they spend with patients and help patients go home on time but also added value to us is that we can tell our clients that were so experienced and capable in this area that we've developed our own specialized app that can allow us to improve time and efficiency for our clients it emphasizes the expertise that we have as a firm and differentiates us from our competitors since GE is transforming itself to become a digital industrial company I think the app just supports that it reinforces the full General Electric with the typical software vendor if you ask them to do something their response just sounds so complicated their initial response is well it will take a month and then we need to involve so many other people that by the end of it you decide Wow is this really ever going to come to fruition in this fast-paced world when you encounter a problem you can't take months looking for a solution journey apps created refreshing simplicity and speed which made it a very simple decision not only was journey apps extremely responsive they get the problem that you're trying to solve and can be your partner in crafting the solution the agility the journey apps offered to keep evolving the solution to ensure that a better needs what's critically important journey apps has really spurred innovation in our organization just by example the a cute-tracker solution got people thinking hey if they can do this I could create an innovative idea I just don't know where you can go to get a custom designed app that meets your exact needs this quickly this affordably and with a partner that continues to work with you to ensure that the app needs your very specific news I just don't see anyone else out there that can do that [Music]