Empower Your Logistics Operations with Cycle Crm for Logistics

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hello everybody today we are going to talk about crm for logistics this video will answer the following questions what is the crm system and how can it help your business what essential features does logistics crm software need what is better ready-made versus custom there also will be real examples of automated crm for logistics developed by rexoft in one of these examples we will demonstrate the calculation of the custom development cost if you need a consultation or development of an automated logistics crm system follow the link below the video oh and one more thing if you like the content we prepare subscribe to our youtube channel so that you won't miss anything in the future [Music] what is the theorem system and how can it help your business crm stands for customer relationship management it is a business software aimed at enhancing efforts in the communication with customers and sales in general crm can be incredibly important for logistics business senate keeps all the data in one place and helps avoid manual errors or any other associated with information so let's take a closer look at the major benefits of the crm system it increases sales by keeping the sales data in one place the crm system can automatically analyze them it will streamline step-by-step sales processes that are understandable by both your customers and employers as a result using a theorem system leads to increased profits and enhance effectiveness ing to finance online sales improvement is the most noticeable benefit of this type of software not to mention that about 50 percent of companies that use crm experience improved productivity detailed analytics we've already covered the fact that crm system is easily capable of high quality automated analysis however it is important to know how vital this benefit is for logistics domain if you have a logistics company you've probably faced the need to plan the fastest routes improve the shipping and work with huge amounts of data manually logistics crm can analyze the route that satisfy your customers most and help you find the best ways to ship goods right to their doorstep improved customer segmentation and communication with leads a pinpoint for every business and logistics isn't an exception to communicate with loads of customers you need to have focused and experienced staff and still they will have to segment the customer base manually with the logistics crm yourself will be able to segment the customers ing to different criteria it will make the communication with leads much simpler since your employees will be able to track every message and automate this process cost efficiency despite the fact that logistics crm might be a big investment it will pay off well it reduces the probability of manual error so you won't be wasting your budget on fixing them logistics crm can also unload your stuff which will lead to cutting costs as well essential features for logistics crm software now when you know about the key benefits of crm software for the logistics domain let's figure out what features are essential for this type of id product automated data processing the main goal of any crm system is to automate routine manual processes so an automated data processing feature is a must-have for logistics software this may include request processing which will help your staff gather and process customer requests for any of your logistics services assigning tasks which might severally unload your managers and help them focus on something more vital for the business it also can remind the employees of the unclosed deals managing orders which will ensure that your customers always can reach you and get a fast response optimization of marketing processes extremely effective feature that will make your crm an irreplaceable helper for your logistics business it will allow you to send marketing emails about new deals to your customers automated communication also allows to follow up the customers and build the strong feeling that communicating with your logistics company is easy forecast revenue growth since most logistics crm system must be able to use technological benefits for data processing you may count on forecast revenue growth as well this type of software will allow you to learn which time will be most profitable for your business or how to make your logistics company earn more this way the workflow you have will be much more effective tracking process logistics crm system is able to track sales processes this way it will not only notify you about the unclosed deals but will also show you the bottlenecks of your workflow logistics crm can also find out which types of customers are the most beneficial ones and then automate the lead tracking process since you'll know who to contact to make more profits revenue tracking you can set goals and monitor how your business achieves them and the logistics crm system might be the best helper with it due to the fact that it stores all data in one place it can track your revenue and build advanced statistics on that it will show you how you can improve the profits of your logistics company using the crm software benefits crm for logistics ready-made versus custom there are plenty of ready-made options for logistics crm and there are lots of companies in the world offering you the development services to create custom tailored one both of these solutions have their pros and cons so let's take a closer look and find out what will suit your business more ready-made logistics crm system a ready-made logistics crm system is a software product created by a software provider that is meant to fit the needs of different businesses usually the payment is subscription based and this type of crm software for logistics has a limited set of features advantages ready-made logistics crm usually have faster launch since they are pre-made and you can simply set up the right configuration before you start working with them they don't need major investments so you can count them as a budget-friendly solution ready-made logistics crm can have a moderate level of customization usually you might be able to implement more features or third-party services to them but this isn't guaranteed disadvantages the level of customization is ready-made logistics crm isn't enough to set it up for your business needs specifically so they won't meet all of your business requirements the subscription-based payment can turn out to be almost half of what you'd pay for a custom crm logistics development third-party services or other features integration might be difficult you don't own that solution and there is always a risk that your provider will stop supporting their product custom logistics crm system the custom logistics crm system is a software product that a development company creates for your business exclusively it satisfies your business needs and meets your unique requirements you can choose what features you want to see in your logistics crm system however it will be more time and cost consuming advantages created exclusively for your business custom logistics crm system is built ing to your requirements so we'll meet your business needs you own the code the product and all the documentation for it if your logistics crm system will have innovate solutions implemented you will be considered an innovator there is the greatest level of customization since you choose what gets to be in your system you can update it and scale the software when your business needs change you can choose to integrate third party services of any kind during the development or even on the post release maintenance stage disadvantages it is more expensive than a ready-made solution it takes more time to implement and you might need to teach your staff how to use new software however some companies provide this service along with their development custom crm for logistics costs a real case example so as you can already see a custom crm system for logistics has one huge disadvantage and it is its cost let's take a closer look at this downside and figure out how you can fix it if you wish to get a custom and unique development racksoft team has created logistics crm system so we can base the average pricing on it the software products we created took us about 1100 hours to develop here is functionality the logistics crm system we created can connect the customer with a dispatcher this is a mobile application for both sides of the business customers and dispatchers customers can leave a request through this app this logistics crm system can store various data for example pictures of the goods attached to the customer's requests the tracking system implemented into this logistics crm allows customers to view the route of the driver for this logistics crm development we've engaged a team of six people each of whom made their own contribution to the creation of the software product here's the time estimate we have project manager 80 hours software architect 40 hours designer 200 hours front-end developer 360 hours back-end developer 320 hours qa 110 hours overall the paycheck for this custom logistics crm development from scratch was 40 000 so this is what you should expect from software like this however here are some tips on how to make software development more cost efficient work with offshore developers usually they have lower rates as a ukrainian company we provide our clients with a moderate paycheck but if they'd work with the nearshock company they'd have paid more work with our staff companies this way you can engage developers to work on your project part-time or power up in your house team if you have one choose fixed price payment this will allow you not to go over your budget that you plan to spend start with an mvp and see how it works it costs cheaper and sometimes a quality mvp can work for you for some time until you have assets to continue the logistics crm development bespoke logistics crm system examples racksoft projects as a company with extensive experience in software development racksoft has a portfolio of logistics crm systems developed from scratch our team can combine business and technical views on the project to enhance the value of the it product and deliver a solution that is 100 effective watch on to see the examples of our work logistics crm example imover the application for the best experience in long distance and local moving it unify the work of five companies under one admin panel and make the moving process much easier this logistics crm system has a functionality that allows storage staff and other work processes management being a solution for a niche domain imover is software that combines out of the box and custom solution which makes it cost efficient it's fast responsive and user friendly which guarantees is a higher customer sophistication rate for this logistics crm development we use top-notch tags like aws cloudflare dns management laravel php and react.js create broker's crm brokers an application for freight brokers business that is aimed at the transportation of used cars in the us it enabled that connecting between the dispatcher and the customer store loads of data and build a seamless workflow of simplifying the work processes for our clients business this application also has a built-in tracking system allows to sign papers with an e-signature and automate the request processing ava special is created in in around four months of work and our customers needs were completely satisfied transportation crm software bus on we developed this transportation crm system to make it perfect for vehicle tracking route calculating and order management this crm system for logistics improved the security and transparency of their transportation processes since it allows our customers to integrate it into different applications to buy or book tickets the administrators of the crm system for logistics can view statistics of ticket sales from different platforms via aap track the buses movement on the map get notifications about animal functions or unplanned stops and check vehicle stats if you are looking forward to making your logistics business more efficient a crm system is software that can help you reach this goal so should the right development partner ensure that you know what your requirements are and you are ready to go and shift the grounds our team would be more than happy to help you on your way if you need a consultation or development of crm for logistics follow the link below the video hope this video was useful and interesting for you follow our youtube channel and see you in the next videos bye bye