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Hello from ISO Central Secretariat in Geneva, Switzerland and welcome to this video on ISO   9001 today we'll be discussing what ISO 9001  is why it's important and who should use it   what is ISO 9001? ISO 9001 is a globally recognized  standard for Quality Management Systems that's QMS   developed by the International Organization for  Standardization - ISO. It provides a framework for   organizations to ensure that their products and  services consistently meet customer and regulatory   requirements and that they're continuously  improving their processes and overall performance   ISO 9001 outlines requirements for a qms including  processes for Quality planning control and   Assurance as well as methods for monitoring  and measuring performance it also provides   guidelines for documentation internal auditing and  corrective action organizations that are certified   to ISO 9001 demonstrate to their customers and  stakeholders that they're committed to delivering   quality products and services and are continually  improving their processes certification can be   a valuable asset for organizations seeking to  enhance their reputation and increase customer   satisfaction and this is typically carried out  by a third-party auditor which means that the iso   Central Secretariat in Geneva Switzerland actually  has nothing to do with certification. Why is ISO   9001 important and why is it required? ISO 9001 is  important because it helps organizations improve   their products and services while also increasing  customer satisfaction it's also a requirement for   many industries and government contracts as it  demonstrates a commitment to Quality Management   a common misconception is that certification is  carried out by the ISO Central secretary in Geneva   Switzerland when in fact this is actually carried  out by third-party auditors. By the way if you want   to stay updated on this standard and related  topics subscribe to our email list by clicking   here or on the link in the description below. Who  should use ISO 9001? The beauty of ISO 9001 is that   it can be used by any organization regardless of  size or industry it's particularly beneficial for   organizations that want to improve their quality  management systems and customer satisfaction   What's the difference between ISO 9001 and ISO  14001? So ISO 14001 is a standard for Environmental   Management Systems while ISO 9001 is for Quality  Management both standards can be used by any   organization but they have different focuses and  requirements. What's the difference between ISO   9001 and ISO 13 485? ISO 13485 is a standard for  Quality Management Systems in the medical device   industry it's similar to ISO 9001 but includes  additional requirements specific to medical   devices. What's the difference between ISO 9001 and  AS9100? AS9100 is a standard for Quality Management   Systems in the Aerospace industry it's based on  ISO 9001 but includes additional requirements   specific to the Aerospace industry. What is  a major non-conformity for ISO 9001? A major   non-conformity is a significant deviation from  the requirements of ISO 9001 that could impact   the ability of an organization to meet customer or  regulatory requirements. What is an ISO 9001 audit? An ISO 9001 audit is a systematic review of an  organization's quality management system to ensure   that it meets the requirements to the ISO 9001  standard. And what are the benefits of ISO 9001? While there are many, ISO 9001 provides  organizations with the guidance for improved   customer satisfaction increased efficiency better  risk management and enhance competitiveness   More specifically, what topics does ISO  9001 cover? ISO 9001 covers a wide range of   topics related to Quality Management this  includes customer focus leadership risk   management process improvement and continuous  improvement. What is ISO 9001 certification? ISO 9001 certification is a formal recognition  that an organization's quality management system   meets the requirements of the ISO 9001 standard  it's awarded by an independent certification   body after a successful audit. And then the big  question, how to get an ISO 9001 certification? So to get ISO 9001 certified an organization  must Implement a quality management system   that meets the requirements of ISO 9001 and  undergo a successful audit by an independent   certification body the process typically involves  several stages including documentation review   on-site audit and certification decision.  This wraps up our discussion on ISO 9001   if you have any questions or comments please  leave them below in the comments section and   also don't forget to like subscribe and hit the  notification bell. Thank you for watching!