How do i increase my sales for mortgage

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how is everybody doing this is justin zippers with another edition of how to make my name what's up look i want to talk to you guys about a topic that i am not the best at and i am constantly practicing and learning how to grow into this topic and that is listening and being a really good listener you know in my personal relationships i have been known to struggle with that and i know a lot of people do but you know i think that there is no better thing to cut your teeth at and grind it and perfect this art and put it in your tool belt um to close sales is listening and being an effective listener um really is the key to effective communication i mean it really is like there's no better way to make your client feel validated and heard and understood and again they need to feel that way right then listening you know if you're on the phone you can take some notes right so you don't forget things um if you're on a zoom meeting you can do that as well but i would highly suggest doing that you know there have been many times where you know people are involved in sales transactions and they're just not hearing you know what they're saying right they're not hearing what they're saying you're not hearing what they're saying so you know i take it back to like the time share days and and that's kind of you know i would say a little bit different but it's not right but you know you want your free show tickets when you have to spend an hour and a half with me so you can bet your rear end that i'm going to be asking you guys questions and you know i had no problem making it uncomfortable if you know you're in there to get free show tickets and all you want to do is get in and out and leave well you know i would have the best time in trying new things on people and i didn't care right that's a little different but when you're doing phone sales these days which a lot of us are doing zoom meetings um email is great but i i honestly i prefer phone there's no better way to listen than that i mean so i would tell you that you know um there are many situations where an effective listener and if you understand and comprehend what they're telling you they're going to give you a road map on how to sell them right like i'll call a mortgage broker hey you know jenny what banks are you using today and why are you using them you know and jenny tells me and goes off about this one lender mwu and why she uses them because they're fast they communicate um you know well you know while we're talking about that jenny um i wanted to find out if you have any lenders that you won't use and why why why do you have a lender that you absolutely refuse to use well i have you know swm mortgage and i had a few deals with them and they do not get back to me they're super irresponsive and you know it'll go days and days without communication with them and it just leaves me out in the middle of nowhere and i don't like that feeling well jenny has just told you what she wants and doesn't want right and i don't think you're gonna go well i'm responsive and i'm this and i'm that and re-repeat and just you know regurgitate what she just told you but there's effective ways in to do that right and if you know how to listen you're not going to just repeat you know you're not a voice recorder but there's definitely ways to respond you know and like i might say hey you know i i know that this one lender's really fast um the one thing that we're really good at here is communication because that's what i built my business on um you know we have an open door we um allow you to contact any any one of the staff and you know i may not be you know one day in underwriting but i'm three and i can get the deal done within 30 days that is being honest i just want to be upfront with you right and and all of that's building rapport and you're building a relationship but you need to ask the right questions but the most important thing is listening you can ask your significant other about that and they'll tell you how important listening is to the relationship so um i would implore you to study it get a book on it um and you know be an effective listener make your customers feel validated make them feel important by you understanding everything that they're telling you through their eyes anyway thank you guys so much follow me on social media and have a nice day you