Streamline your customer support with airSlate SignNow's lead funnel for customer support

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airSlate SignNow provides us with the flexibility needed to get the right signatures on the right documents, in the right formats, based on our integration with NetSuite.
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airSlate SignNow has made life easier for me. It has been huge to have the ability to sign contracts on-the-go! It is now less stressful to get things done efficiently and promptly.
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This software has added to our business value. I have got rid of the repetitive tasks. I am capable of creating the mobile native web forms. Now I can easily make payment contracts through a fair channel and their management is very easy.
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Lead Funnel for Customer Support

Are you looking for an efficient way to streamline your customer support processes? airSlate SignNow offers a powerful solution that can help you create a lead funnel for Customer Support and improve overall efficiency. With airSlate airSlate SignNow, you can easily send and eSign documents with a user-friendly interface and cost-effective platform.

Lead funnel for Customer Support How-To Guide

By following these simple steps, you can effectively create a lead funnel for Customer Support using airSlate SignNow. Improve your workflow and enhance customer service with airSlate airSlate SignNow's innovative features.

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airSlate SignNow features that users love

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Get accurate signatures exactly where you need them using signature fields.
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Save time by archiving multiple documents at once.
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Trusted e-signature solution — what our customers are saying

Explore how the airSlate SignNow e-signature platform helps businesses succeed. Hear from real users and what they like most about electronic signing.

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Laura H

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We were previously using an all-paper hiring and on-boarding method. We switched all those documents over to Sign Now, and our whole process is so much easier and smoother. We have 7 terminals in 3 states so being all-paper was cumbersome and, frankly, silly. We’ve removed so much of the burden from our terminal managers so they can do what they do: manage the business.

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It is user friendly and I cannot navigate the system very easily. The options of being able to copy the link and place it on another page allows me to use sign now very easily with other programs.

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In own and operate a small business and this has been great in helping to close more business. I was printing out large amounts of paperwork for the client to sign before we could start helping them with their business. The problem was that the client felt overwhelmed and would delay in signing it until they took it home and read all the paperwork. Now that we have airSlate SignNow, they can look at it online and sign our agreement faster. Plus it saves time for me and my business trying to get this part complete. The customer is always looking for the easy button and this helps. We can also add this to our tabet setup so customers can sign up on the go with our team. Driving down operating costs while maintaining a high customer experience is what I strive for as a business owner and this provides the tools needed to grow.

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you saw the title of this video you know what we're about to talk about let's talk about lead generation i want to show you step by step what a lead generation funnel looks like if that sounds exciting to you and it does sound exciting to me as well then go ahead and like this video because you're going to love it you're not just going to like this video you're going to love it but youtube only allows one level of hype from you as a consumer tap that now let's go if you think about a lead generation funnel as a funnel a funnel is a funnel it starts really wide on top and ends at the bottom at the top you have the most amount of people and then at the bottom you have the smallest amount and it goes from them knowing nothing about your business to them making a purchase they travel down this funnel and there at the bottom lies the gold there's the money that's what we need at the bottom of this funnel let's get it so let's start with the basics what is a lead generation funnel a lead generation funnel is a multi-step process that leads your target audience to convert into leads it leads them to turn into leads it begins with you reaching out to the right people and moving them through a series of steps until they eventually become ready to purchase your product or service so how does that work in practice what are the different stages of a lead generation funnel well just like all marketing funnels we have three different stages all based on how much knowledge the user has in your business first all you vegetarians are gonna love this one top of the funnel tofu t-o-f-u when potential customers first come across your company they are in what is known as the top of the lead funnel they're up here at the top at this stage of the buyer journey they're just becoming aware of your product or service then as they move down they enter the mofu you go from tofu to mofu as the leads move from the top of the funnel to the middle of the funnel you keep nurturing them this is when you show your leads white papers or ebooks if you're doing full-on b2b marketing this is also when they could be watching in-depth tutorials or course content or youtube videos like this if we consider you as somebody that's in a funnel then by watching this youtube video you are either top of the funnel or middle of the funnel depending on the action that you take you are in the top of the funnel brand new now if you were to take an action let's say you go down and you download our contracts template by going to email 10k.com contract or clicking the link down below in the description you would then enter the middle of the funnel you've grabbed a free download you've grabbed a lead magnet from us and now you're on our email list so we can continue to nurture you with emails as we take you from mofu to bofu we should make a shared div i want to see like tofu mofo bofu let me know in the comments if you want that shirt bofu lastly there is the bottom of the funnel at this stage you've turned the random website visitors into leads they are on your email list you have their information and now it's up to you or the sales team to convert them into paying customers this is when you do product launches to your list or you send them to landing pages you send them to checkout pages you might even hop on a sales call with them and you do whatever it takes to close the deal so that's the tofu mofu bofu that's the funnel now what are the questions that you need to ask yourself before making a great funnel number one who is the customer what is the type of person that you're actually targeting for us on this youtube channel it's anybody interested in b2b marketing so if you're trying to market for your drop shipping site or shopify site this isn't the youtube channel for you but if you're trying to grow your agency or grow your sas this is the perfect spot for you so you have to decide as a business owner what type of content are you creating who is the user that you want to attract next up second question where are those users easily available for b2b a lot of the time the answer is email and that's why i love cold email because these users are sitting there at their offices on their computers and what do they have open they have their email account it's either outlook or it's google workspace they have it open and they're right there other places your customers might live for b2b well the obvious one is linkedin what i found is a lot of people are on twitter a lot of b2b marketers are on youtube which is the second largest search engine and a lot of b2b marketers are on google which is the first largest search engine some are on facebook some are on instagram but those two platforms for me have been better for our courses and more of the b2c style of marketing that we do so you want to understand where your customers are because if you find out for instance that all of your customers are on youtube you better make youtube videos your cold emails aren't going to be as effective as youtube now if you find out that your customers are all at conferences and never use their computers then you can send all the cold emails in the world and you're never going to reach them you're going to have to go to those conferences so your funnel and what you do from a marketing point of view is completely tied to where your customers live then the third question you ask when building your funnel is what are you selling a 400 000 mobile app has a much different funnel than a nine dollar book or a hundred dollar course each one of those three have completely different funnels if a customer is making a buying decision right now on impulse the funnel can be a lot shorter and in fact it could just be cold ad to money but if it's a much larger process the funnel might take months six months or years the last software project that i sold ended up turning into a million dollar retainer and we had to go on site we had to meet dozens of people at this company we had to go out for drinks with them we had to meet in their offices for eight hours a day for certain days for a full on site to make this happen that is a very long and very involved funnel but you get the money at the end so it's seven figure deal you really got to put the time in versus something like ic framework which is our course for indian freelancers which we can sell on the first ad somebody sees the ad they see that it's for indian freelancers they think i'm an indian freelancer oh it's only 2 000 rupee all right i'm gonna buy so very different funnel for very different products the stages of a lead generation funnel work to guide prospects through the sales process moving them closer to conversion with each step and if you're already tracking your leads then you can create a lead generation funnel to visualize where your leads are dropping off it can be as simple or as complex as you want if you look at the way that we do lead attribution for lead shark for instance you can see that underneath this video there's a special deal for lead shark anybody who wants b2b leads from us can get 200 leads for only nine dollars but if you click that link you'll see that the link is go.leadshark.com youtube now if you make a purchase and a bunch of you have and i'm very grateful for that that you like the product if you make a purchase we see on our back end that somebody from youtube has made a purchase that's attribution now on our twitter on lead shark twitter the link is go.leadshark.com you should bleep it blur what it is we all know what it is we'll just blur it because i only want twitter buyers to see that so for instance now we can track if i'm looking at my slack sales notifications and i see 40 are coming in from youtube and none are coming in from twitter i'll know that our twitter strategy needs to change or if 40 are coming in from twitter and none are coming in from youtube i know that our youtube strategy needs to change it's all about attribution similar for cold email we use the custom links so that we can track the deals that we're sending via not just cold email as a whole but even certain email campaigns all of that can be tracked all of that can be attributed down so that we can get that final number because as you're optimizing your funnel the actual numbers are all that matter we don't care about likes we don't care about subscribers we don't care about clicks or views or anything like that all we care about at the end of the day is that number clicks views subscribers comments all of that can work as lead measures they can work as predicting what's going to happen but at the end of the day all that matters to grow business is sales and non-attributed sales are worthless because how can you improve if you don't know where your sales are coming from so you want to map your customer journey the first step to understand the path your prospects take on their way to becoming customers at what points do they encounter your brand where do you have the opportunity to engage them you want to be clear on all of that then you create great content once you know where your prospects are at all of the different stages you can create content that is relevant and helpful at each stage this will increase the number of people who move farther down the funnel and remember content marketing means creating helpful content not just promoting yourself one of my biggest hobbies is figuring out how to integrate products into videos in natural ways as you noticed i talked about lead shark earlier you might have even purchased lead chart there but the whole video is not about lead shark i'm teaching you lead generation see that's a skill product placement is a skill that'll teach this at school then the next step is to drive traffic your content will only work if people see it you'll need a great website landing pages and a social media presence so that you can be found by prospects at all stages of the buyer journey these are places where people will find you and your content and then they'll start moving down the funnel like i said before if they find us on twitter they're going to buy via twitter they're going to look at our tweets they're going to go through if they find us on youtube they're going to watch our youtube videos before converting downloading the lead magnets etc and moving down the funnel then you're going to collect prospect information if you're going to nurture leads through the sales process you'll need to know who they are and how to contact them be sure that every piece of content has a call to action that tells people what to do next that's how you push people through the funnel you look at a tweet then you look at the bio the bio has a free download now you download the free download now the free download sends you to an email list which then sends people to a product page the product page then sends people to a checkout that checkout then asks for credit card and they submit the purchase they are held by the hand every step of the way as they're guided through the funnel you are the one in charge if you're running a sales process you are the one in charge you can't expect the customers to seek out the buy button if it's too hard to purchase they're just going to go with somebody else that makes it easier to purchase even if their product is worse then you close the sale once you have the lead information you can then ask for the credit card information and you make it happen you get that money if you want more leads for your business then you have to check out leadshark.com it is a lead database that has millions of verified contacts for people all over the b2b industry so you can go in there and get cold email ready leads with a zero percent bounce rate guarantee meaning if you send to a lead and it bounces lead shark will give you five leads for free because you deserve better there are too many lead generation databases out there where you download 100 leads and 60 of them bounce it's not cool so we got that bounce rate guarantee and there's a special offer for you being a viewer of our content if you want 200 b2b leads for only nine dollars then click the link in the description go.leadshark.com youtube and i'll see you inside of lead shark thanks for watching the video be sure to smash that like button to encourage this type of content on youtube subscribe for more videos like this and i'll talk to you soon thanks for watching i'm alex berman

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