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Lead generation lead conversion for Technical Support
lead generation lead conversion for Technical Support
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FAQs online signature
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What does lead conversion mean?
Lead conversion is the process of turning a lead into a customer. This process includes everything from sales tactics to marketing materials and varies significantly between companies (though many of the principles of the process stay the same across the board).
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What is the difference between leads and conversions?
While leads refer to potential customers, conversion rates represent the percentage of those potential customers that actually make a purchase or take a desired action on your website. It's important to understand the difference between these two metrics because they require different strategies to improve.
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What is lead generation and conversion?
Conversion is the act of getting someone to take the action that you want them to take (e.g. click on your ad, subscribe to your email list, buy your product, etc.) Lead generation is the process of converting potential customers into leads by persuading them to give you their email addresses.
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How to convert leads into conversion?
Here are five ways you can utilize your current resources for maximum lead conversion impact. Develop a lead scoring process. ... Nurture qualified leads. ... Take advantage of reviews and referrals. ... Keep your sales content fresh and accurate. ... Map out key follow-up points.
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What is a good lead conversion rate?
In an ideal world, you want to break into the top 10% — these are the landing pages with conversion rates of 11.45% or higher. So, when analyzing your conversion rates, anywhere between 2% and 5% is considered average. 6% to 9% is considered above average. And anything over 10% is good.
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What are the 4 L's of a lead generation strategy?
The 4 L's of a Lead Generation Strategy Lead Capture. Odds are that about half of your visitors will never return to your site if you do not adequately capture some bit of information from them. ... Lead Magnets. ... Landing Page Conversion Techniques. ... Lead Scoring.
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What is lead generation to lead conversion?
The process of lead conversion starts where lead generation ends. Once a potential customer visits your website and offers their contact information, they leave the generation stage and enter the conversion stage.
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What is the difference between lead generation and conversion on Facebook?
Facebook lead generation vs conversion ads—summary Lead gen ads are for collecting information in a form, and conversion ads are for getting clicks, watches, or other desirable actions. Facebook's adverts can achieve an impressive return on investment, so both advert types are valuable when used in the right way.
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hi there it's adri from HubSpot lead generation is the process of attracting prospects to your business increasing their interest with the end goal of converting them into customers when someone shows organic interest in your business the transition from stranger to customer becomes really natural and with HubSpot you have a ton of options to do lead generation really well we'll equip you with ways to automate your processes manage your data and send personalized messages at scale so what are you waiting for sign up for our free CRM you'll get all of our free lead generation tools included and I'm going to show you how you can make a really great lead generation strategy come on now before we talk about lead generation strategy I first want to talk about where your leads live now they might be living in spreadsheets but I would really encourage you to use our smart CRM to house your leads now our smart CRM is a way that you can unify customer profiles unify teams and unify your Tech stack here's what it looks like here's a contact record in HubSpot smart CRM so on the Le hand side you'll see all the information about this contact this is especially helpful for sales reps because you can see their life cycle stage their lead status and you'll know where in the sales cycle they are in the middle you'll also be able to see notes about this person any past emails that some of your colleagues have sent them and you can also even create tasks for yourself linked to this person now my favorite part of the CRM is how aligned you can be with your other teams so all of your customer facing teams can work out of HubSpot if they'd like that means your sales reps can talk to your marketing reps who can talk to your service reps as well you're getting a 360° view of your contacts and you're also aligning with your other customer facing teams winwin the contact record is a great place for sales reps to look to see if a lead has opted in who's communicated with them in the past and more information about if they're ready to purchase or not now that that's out of the way let's create a place where our unknown users can actually interact with us and our content and you know what that means landing pages so let's say I am a B2B company and I want to create an ebook to share with my visitors and help them convert and get them talking to me my B2B company is a corporate event planner and I want to create a landing page that houses my ebook that I can send out to people who are interested now I'm going to choose a template and even though there are a couple things that I want to change in this template I'm not worried because this is a and drop editor as you see if I don't like the way something looks I can drag it over or I can even delete it there is no custom code required for me to create this landing page now every good landing page has a form so let's get to creating ours I'm just going to click into here and on the left hand side I'm taken to my form editor I can change the form title and here I'll be able to choose a form I've already created or I can create a new form luckily I have one created for this ebook and I can edit it as I see fit Pro tip here make sure the value of your offer matches the length of your form so because my ebook is actually pretty valuable I'm going to add another form field for phone number now this form is of course embedded on my landing page but with HubSpot you can create other types of forms as well like popup forms as an example if I'm just using a form to have someone subscribe to my blog maybe I only do one or two form fields for this ebook I'm going to ask ask a couple more form Fields because I think it's pretty valuable now if I'm giving them something like a report or something that's super super intensive I'm going to be comfortable asking them a couple more questions maybe I'll ask for their job title their company size and a bit more information so I can assess if this is someone who I need to reach out to once the form is the way I want it I can actually come over here and click into form automation here I can automatically follow up with anyone who has completed this form with an email I can select an email I've already created or I can create a new email what I want to make sure I'm doing is in this follow-up email I need to ensure that I'm sending them the ebook otherwise what's the point of sending them that email in addition to the ebook I can also send them related information maybe another article but I want to just make sure that this email is as helpful as possible to the person who filled out this form so even though this is a mass email I can actually make it really personal because I know what they're interested in so I can actually send them related information like articles or blog posts so I'm really providing value after they fill out this form another way to generate leads is through a Blog blogs are a great way to attract new audience and also generate subscribers with hubs SWAT you can create your own blog you can even enlist the help of AI to help you write your article and if you want to learn more about blog creation we have a great YouTube video that's Linked In the description below conversation Bots is a great way to automate your lead generation efforts it's also a great way to have one-on-one conversations at scale so with HubSpot you are able to create a chat bot we have a ton of templates to choose from and I do just want to emphasize that Bots can be really helpful especially if you equip them with the right information for instance a bot can Surface blog post articles or ebooks in exchange for personal information so think of it as a type of almost Bots can scale one-on-one conversations and really drive optins one of my favorite use cases for Bots is the ability for a bot to book a meeting for your visitor with a sales rep so here's the flow of our bot at first it'll say hey we need to talk to someone book a meeting It'll ask your visitor a couple of questions and once it gets that information it'll be able to send a link so that your visitor will be able to book a meeting with a sales rep so this is a really really great way to kind of automate some of these efforts and let a bot take care of some of the communication that you don't need to if you want to learn more about creating a chatbot watch the video in our description below now you might be wondering that meeting scheduler is really cool how do I build one myself and you can actually do so inside of HubSpot if you click create scheduling page you'll be able to create a one-on-one group or round robin meeting link our meeting scheduler will be connected to your Google or Outlook calendar and it's only going to serf times that works for you so that way when you send this link to a visitor they'll be able to book a time with you and that time is not going to overlap with anything else on your calendar if you want to learn more about the meeting Schuler tool make sure you watch the video linked below now you may be thinking okay all of this is great but how do I even get traffic to my landing pages or my blogs with your hubot account you're able to connect your accounts from supported ad networks to HubSpot this way you'll be able to see reports on how your ads are performing and you also be able to make informed decisions based on these reports here you'll be able to create specific audiences from your HubSpot contact database and see which ads are generating the most customers you can also connect your LinkedIn ads account to HubSpot and track that success in HubSpot as well HubSpot will help you understand if the traffic from LinkedIn is actually yielding valuable leads or even valuable customers in addition to ads I also want you folks to rely on on social media to help build your audience we have a YouTube channel called marketing Against the Grain that just talks about really great marketing strategies our CMO is on it a couple of other marketing folks are on it and it's a really great way to generate leads as you can see within the descriptions of these videos we also have ways for visitors to download relevant information and of course I'd be remiss if I didn't mention email marketing email marketing is one of the best ways to reach out to your prospects and turn them into customers now email marketing won't actually get a new audience to your business but it can nurture the folks that have already raised their hand in some capacity and turn them into customers when you use HubSpot to send your marketing emails you'll also have a ton of reporting so you can understand what emails are performing well and why now in your emails you can also send content offers that might require ire your audience to submit more information in order to get that valuable offer okay so now that we have created our content we're generating traffic the next step is to make informed decisions based on our reporting and understand how we can optimize our lead generation efforts even more now once you have generated leads you're able to segment them based on characteristics so that you can send even more personalized messages to them in order to do so you can create either active or static lists active lists automatically update over time so records will join or leave the list as properties change static lists on the other hand do not automatically update as your records change so a static list really represents just a single moment in time so for instance I can create a list of folks who have downloaded a certain ebook and maybe send them part two of that ebook or I can create a list based on if I know a contacts phone number and maybe I can send those people over to our sales reps so that they can nurture through the phone but really the power of list segmentation is so that you can send more personalized information to specific people so here I am I'm going to create a list of people who have clicked a link in this email now this to me signifies that they are really interested in my content and I should send them more relevant content just FYI it might take a second for your list to actually appear but don't worry it will okay so you folks did all of this hard work and now you need to make sure it's paying off and that's where our reports and dashboards come in handy so as you'll see here I have a lead generation dashboard where I can see how many contacts I've been created today I can see marketing qualified leads how many sales demos I've made through those marketing qualified leads I really have a ton of options here so I would encourage you folks to go through all all of the reports that we have at HubSpot and make sure you're adding the ones that you want to see on a regular basis to your dashboard this data is really valuable in telling you how you're doing and how you can improve now if this is a little intimidating for you don't worry we have actually quite a few templated dashboards if you click create dashboard you'll see a ton of readymade dashboards so something that I would really recommend is going down here and clicking lead generation if you don't want any of these reports simply unclick them and save your report and that's a perfect place to start now after you have generated your leads the next step is to qualify those leads you want to make sure that the people you're reaching out to are really people who are worth investing your time in once you build out your customer journey and you map your lead automation processes to the customer Journey you have a really good chance of creating well-qualified leads and trust me your sales team is going to love you based on G2 ratings HubSpot has been ranked as leaders in the small business midmarket and Enterprise spaces so what are you waiting for sign up for our free CRM today start small with hubs squats free tools and as your business grows hubot can grow with you
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