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hi team welcome to my session on coffee with PR and today we're going to discuss about data privacy consultant interview question part two series my name is PR and for more information you can check my LinkedIn profile I'm already having a privacy certification like cipe cipm and preparing for I'm also um a student of law I have a 17 years of experience for more information you can check my LinkedIn profile and uh one thing I want to tell you here is the questions that I'm discussing in in this particular video series it has been collected from the several blogs it has been collected from the people who have attended the interview in the big four and other firms and uh also the the way I prepare the response is basically help you to get the job in the D your role this is not something a conceptual based interview question this is more about the Practical interview Series so if you're new to the channel to subscribe to my YouTube channel and click on the Bell icon to make sure you should not miss my future videos on a similar topic so without wasting a time let's start with the first part thank [Music] [Music] you okay so first interview question can you walk through your process for determining whether a Pia which is called privacy impact assessment is required for a particular project so Pi is all about determining privacy risk associated with any project and uh as a DPO or as a data privacy consultant you must be familiar with Pia okay so question is talking about here is uh the interview asking about how you judge like do this project require Pia so by asking this question the judge the interviewer want to understand whether you have a practical experience uh on the data privacy and here also the interviewer want want to judge your quality of your thoughts okay so question is basically how to respond to that so I a consultant and I'm going to answer this okay absolutely when determining whether Pia privacy impact assessment is necessary for project I basically follow a structured approach to ensure thorough consideration of a data privacy implication so the question is how for instances in in recent projects uh you know the development of a new customer data itic platform was there so in my previous company I was basically involved in one of the project which is called as a customer uh customer data analytic platform okay in my previous company I was involved in a customer data analytic platform so what I did here is I I first engage uh with the project team to understand the type of data being process like such as customer demographic purchase history interaction law dogs and all that so I basically tried to understand the data then next what I did I conducted an assessment to understand the sensitivity and volume of the data considering the factor like you know uh potential identifiability or uh volume of Records is basically involved then I recognized the complexity and I collaborated with the my Pia Global team to you know leverage their expertise to identify any specific risk or legal requirement which is associated with data handling practice in a different region and uh during that what happened is uh I carefully also review the project context and the purpose because here the emphasis will be on the intended use of a customer data for a Target marketing campaign and their service improvement so this analysis help me to determine the pi was necessary due to the potential impact of individual privacy right and the need to mitigate the risk associated with data processing and storage now when I answer this question I take one example of the uh uh Cloud platform I also share my viewpoint about taking the external help and I also talk about you know type of data and all that so this kind of response is basically reflect your experience okay so this is how you need to answer so let's move to the next question thank you okay next interview question how do you assist the business with Pia question on ABC limited and review the pi questionna here so in the previous question we have discussed about how you judge in this question we are asking about how you assess the business with pi question so how to answer so in this case what I did is absolutely when assisting the business with Pia questions at ABC limited I will first review the pi questionnaire and I also adopt the collaborative approach to ensure the comprehensive assessment of data privacy risk is basically understand so what I'm going to do is I will sit down okay with the business team to discuss each questions in pi questionnaire and providing a clear explanation and practical example to clarify their doubts and during this particular process I will give importance or I will give importance to the understanding the flow of data within the project or system under review for instances in my recent project I was involved in implementation of a new customer uh relationship management Pro system so I guided the business team uh through the questioners highlighting a specific data flow customer information collection storage and processing and once the questionnaire is completed I review it for the ucac and Thor owners and paying particular attention to identifying all the red flags or the area that may required further scrutiny and this basically ensure that the compliance regulatory requir such as gdpr or other industry specific standard need to be maintained in in case where the potential risk are identify I also collaborated with the stakeholders to recommend the system measures or control to mitigate this risk effectively for example in the CRM implementation project I was recommended the encryp protocols for customer sensitive information and also enhancing the access control to prevent the unauthorized data access so by by this activity I engage with the business team I also provide the Practical examples and I also conduct the thorough review so I ensure that Pi process not only meet the regul standard but also enhance the overall data privacy posture at ABC limited so this is how I basically respond to this particular question so in by by responding to this question I'm showing my leadership quality I'm to I'm talking about my communication skills I'm also reflecting my viewpoint okay so let's move to the next question thank you okay so next question is around data party third party tool sometime what happen company acquire third party tool like Cloud office ris5 and all that to pulling the data so we also need to understand the data privacy risk in that area so that is why most of the interview nowadays they asking the question on this area so question is how do you approach understanding different thirdparty tools and application to determine and mitigate risk associated with the detailed data flow of the system so how to answer see uh I started with this respones you know when when you're approaching the understanding of mitigation risk associated with third party tool and application the context of data flow of the system I adopt a structure approach to ensure you know thorough assessment and proactive risk management has been involved okay so what you do so first is that I will review the documentation that's a the first important thing I will basically review the the documentation so I initially review documentation which provided by the third party vendors including a data flow diagram security policy and compliance certification and this basically helped me in gaining the clear understanding of how the data is processed to and transmit within the system I also asked for the Privacy notice then what I'm going to do is I will I organize discussion with our internal development team and key stakeholder to you know deal with deeper into the integration usage of third party tool and these conversation are actually crucial for Gathering inside into the functional requirement data dependencies and more important security implication of integration the third most important thing I would want to map out the data flow to identify the potential risk definitely using the information which is gathered from a documentations or discussion I will map up the entire data flow ecosystem uh encompassing on the systems and third party application and this comprehensive mapping exercise enable me to the pinpoint the potential risk such as data breaches unauthorized access or data loss during a Transit along with that I will also collaborate with the team to implement the security measure it mean I will work closely with the cross function team and I propose and implement the robust security measures which is tailor to mitigate the identified risk and this basically involve implementing encryption protocols establishing access control and everything along with that the most important thing is that I will ensure the tool should be comply with the Protection Law I will I will do the thorough integration process I ensure that okay they stick other to the relevant data Protection Law such as gdpr ccpr or your industry specific standard and this include re reviewing all the negotiating the data processing agreement with the third party vendors and uh also ensure the lawful data transfer and drafting the comprehensive privacy notice and description of a data transfer so these are things which I'm going to do so by by adding to the system approach I not only enhance the security resilience of our system but also Foster the culture of proactive risk management and also compliance with the data privacy requirement so this is how I'm going to respond to the question so let's move to the next question thank you another interesting question and which is a frequently Asked in new DPO can you give an example of how you draft a privacy notice or description of transfer to ensure compliance so how to answer so I will definitely start with okay thank you for asking this question absolutely in my previous role I draft a privacy notice to ensure compliance with data protection regulations particularly during the implementation of a new CRM system I'm taking example here so here what happen is before uh I do anything I begin thoroughly understanding the type of personal data that we are collecting through the CRM system because that visibility is basically very important here okay so we need to understand what type of data we collect so I begin thoroughly understanding the type of personal data that would be collecting or collected throughout the CRM System including your customer contact information transaction history and preference second is then I will basically draft the Privacy notice okay in a simple language so using this understanding I draft the Privacy notice in a clear and simple language and also aiming to communicate how we collect use and protect the personal data to our customer I also ensure it was easily comprehensible and accessible the third is called include details such as data collection processes user right and retention policy now what is the meaning of this see uh when you're creating a privacy notice you need to give a detailed information about everything you know purpose for which the personal data has been collected like improving the customer service personal marketing effort and also we need to outline the user rights regarding their data under the gdpr such as right to access Rectify their information and it is also specified our data retention policy to maintain the transparency that's why we need to have this Clarity if you don't have that it bring the compliance and liability issues then what I'm going to do is I will also describe the data transfer to third party and Safeguard in place so as I said with the previous CRM concept and all that given the CRM system involved data transfer to third part service provider for cloud hosting and analytics I will also include a section describing these transfers and Safeguard implemented to protect data during a storage Transit such as encryption and contractual requirement and more important I also review the legal team to ensure the compliance definitely because by before finalizing the Privacy notice I will collaborate closely with the legal team to ensure we comply with gdpr and other law and throughout this process I also facilitate the discussion with the business stakeholders to ensure the understanding of compliance requirement to address any concerns regarding the you know data handling practice in the relation to the project so this is how I'm going to answer the question so understand the type of data draft the Privacy notice give the justification if any kind of a data has been transferred we give the appropriate controls for that review the legal team and then collaborate with the business team why we have such kind of a notice so let's move to the next question thank you so another interesting question how do you assist business stakeholder in understanding the compliance requirement and mitigating the risk now the reason of asking this particular question is to get the visibility about your convincing skills your communication skills your leadership skills and all that so now question is how to answer such question so in my case if they ask me okay thank you for asking this question absolutely assisting the business stakeholder in understanding the compliance requirement and mitigating risk invol different approach and we have to ensure they are well informed engaged and proactive in their role so in my case I'll will first organize the training session focus on specific compliance requirement and these sessions are designed to educate the stakeholders on important regulatory Frameworks why we follow this and all that like what is the importance of gdpr and all that how it creating a value for the business and the sessions will give them visibility and by that we make them understand the responsibility and their implications of non-m liance second is I will create easy to understand guide not adding too much data to complete this training session I will develop the user friendly guide document the breakdown the complex regulatory requirement into practical actionable step and these guides serve as a handy reference material for stakeholder to consult and they can navigate their compliance challenge the third thing is that I will also provide the Hands-On support during a implementation with examples like the way I'm answering your question right now so when new process or technology are been implemented I offer the Hands-On approach to stakeholders this include reviewing the policies conducting Pia and ensure all measure align with the compliance requirement and best practices I will also break down the complex regulation into practical steps I will simplify the complex regulat language into clear manageable steps which stakeholder can understand and Implement and this approach give the visibility this approach demystified the compliance process and make it more accessible along with that I will also open for all kind of a questions I will maintain the open door policy for communications encouraging stakeholder to reach out to me for any questions or concern about the compliance and this ensure that any ambiguity or prompty address and stakeholder feel supported and also sometime if it required I can contact my global data privacy Network team I leverage their expertise their collaborations which allow us to address the new compliance challenges and proactively continuously improve our risk mitigation strategy so by employing this strategy I can ensure the Practical tools and support need for to mitigate the risk effectively and this holistic approach Foster the culture of compliance and proactive risk management at the Abc limited so this is how I'm going to answer the question so let's let let's go to the next question thank you so another interesting question and I love this question can you describe a special data privacy compliance project you have worked on your role in it so by asking this question they want to test my knowledge my test my experience so definitely so how to answer uh thanks for asking this question I worked in multiple data privacy assessment projects so I was responsible for uh one of the leading DPI for a cloud-based systems which is hosted on the HR okay so here I'm taking example okay so I was responsible for leading the DPI to ensure new HR System comply with the several data protection regulation including a gdpr and this involved thorough analysis of system data processing activity and potential privacy risk along with that I also map out the data flow and identify the potential risk I understand how the employ data was collected process store and shared and this mapping was crucial in identifying the potential risk such as unauthorized access data breaches and compliance Gap then I also implement the Safeguard because we storing data in the cloud So based on the identify risk I work closely with the it and security team to implement the safeguards and this include encrypting a sensitive customer data imploy data establish the six access controls and everything and this measure significantly enhan the security and privacy of the system I also conduct the training sessions on to the staff give them visibility about and this visibility educate the them to understand the importance of data privacy new security measures and uh I achiev the full compliance with improving a system security also because through this effort we achieve the full compliance with gdpr and other applicable data protection regulation additionally implementation of this measure improve the overall security poster of HR System and protecting the sensitive employer data from the potential threats and I also provide the business and legal advice to the data privacy team because throughout this project I was I was also responsible to give the informations so I provide the business legal advice on data privacy to ensure all stakeholders were aligned with our compliance objective and understand the implication of new systems on data protection practice so this is how I basically answer the question let's move to the last question thank you so another interesting question how do you provide the business and legal advice on data privacy to internal client and business stakeholders so how I started is I will say okay I begin uh by engaging the internal Cent and stakeholder to understand their specific needs concerns and objectives which is related to data privacy and this involv listening to the challenges identifying their priorities and tailoring my advice to align with the unique business context second is I will also uh be stay update with the latest data Privacy Law so to Pro provide the accurate and relevant advice definitely I want to stay updated with the latest development in the data Privacy Law gdpr CCPA and this ensure that my guidance is current in compliance with the evolving legal requirement like in India right now we have a dpdp act so I must be aware about that I need to explain them legal terms in a very simple term that's the most important part I have to translate the complex legal requirement into the simple understandable term for my internal client so by breaking down the legal J jargons into the clear and concise language it it basically help the stakeholder to grasp the implication of data Privacy Law and the responsibility in maintaining the compliance I also provide the Practical recommendations okay that are aligned with the business objective of my internal client and this involves suggestion like data privacy measure not only meet the legal requir but also support the organization goals such as enhancing the customer trust or improving the operational efficiency and all that and last but not the least my advice will be also focus on integrating the what you call integrate the compliance seamlessly in the operations so I work with a stakeholder to implement the data privacy best practice such as data minimization secure data handling regular privacy assessment and I will do in in a way it does not disrupt the workflow for example when I'm advising a new marketing campaign I ensure the data collection methods were compliant with gdpr by recommending the clear conent mechanism and provide marketing team to proceed confidentially and also knowing where whether we meeting a legal requirement while achieving a business objective so so by taking this comprehensive and collaborative approach I will ensure the internal client and business stakeholders are well informed compliant and able to integrate the data privacy seamlessly into the operation so this is all from my side do let me know how do you find this particular video series and what is the learning you had from this particular video do share your suggestion in the comment box and do let me know does it useful for your interview prep okay and don't follow uh the any random thing so if you think it's really worth do subscribe to the channel and click on the Bell icon to make sure you should not miss my future videos on a similar topic good day bye