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[Music] zoho crm's blueprint is simply an online replica of a business process it captures every detail of your entire offline process within the software it facilitates automation validation and collaboration of teams thus making your process more efficient and free from loopholes go to setup automate action blueprint click create blueprint [Music] in the create blueprint pop-up choose the module layout and field for which the process is being created specify criteria for records to enter a process if applicable [Music] example amount is less than 50 thousand [Music] drag and drop all the states stages that form a part of the process establish the process flow between the states by connecting the nodes and the state buttons create transitions by clicking on the plus button between two states [Music] before transition specify people responsible to execute a transition mandate and validate fields include checklists mandate associated items add a message to transition owners make notes mandatory make attachments mandatory make tags mandatory add widgets after transition send email notification assign tasks make a field update trigger web hooks trigger custom functions [Music] to delete a transition simply right click on the transition line and click remove transition [Music] publish the blueprint [Music] let's make a test how it works [Music] ray everything is working fine [Music] you