Empower Your Business with Leads Management for Support

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hello gabriel buck here founder and ceo of clickpoint software clickpoint helps companies convert more leads to paying customers by implementing a proven lead follow-up process with speed to lead and contact raiders are kpi cornerstones clickpoint makes it easy for salespeople to remain in an outbound cadence where they don't have to think about who to call when to email or text a prospect this makes them highly efficient in reaching more of their opportunities to scale teams and convert more leads companies need all of their internet leads and inbound calls for marketing campaigns and one solution simple guided selling allows sales people to talk to customers not waste time logging in and out of multiple solutions click point makes it easy for your marketing team to set prioritization rules and let the system do the heavy lifting seamlessly moving leads from various campaigns to maximize roi and stop lead leakage in its tracks the solution combines easy to use outbound dialing and texting no external phone equipment required if you have a 20 contact rate let's look at the difference in contacting 65 of your leads depending on your lead volume this will make a significant impact to your roi and revenue generated for your sales team with clickpoint you're able to stand up a call center inside sales team specifically focused on responding to your leads setting appointments and closing new business all while contacting up to 65 percent more of your internet leads with the right technology partner you can ensure that new sales people get off the ground quickly all leads go through a process where they are dialed 8 to 10 times and delivered email and text messages at the right time to increase contact rates speed delete is improved to one to three seconds all salespeople are forced through a cadence improving their efficiency best of all contact rates improve by giving your team all the tools they need and one solution with clickpoint sales people request leads and then work them through a proven cadence that includes multi-touch outreach like outbound dialing email and text all working in concert the old way with crm solutions is to hand leads out to salespeople requiring a lot of manual oversight no crm is smart enough to know if a sales person is on a call with another customer or out to lunch this outdated process kills speed to contact which is critical to your success in reaching more customers let me show you how it works first a salesperson requests a lead the system then connects to our web-based dialer there is no need for phone equipment sales people simply connect a headset in the back of their computer and are off to their races when they request a lead our system prioritizes which lead is presented to that salesperson they can then leave a pre-recorded voicemail saving them time before moving on to the next lead once connected the salesperson can warm transfer a call to any other department or branch location you can also use criteria to prioritize leads like lead age lead source territory or lead type to determine which leads are shown to a sales person all of the dispositions can be seen on the left or what we call stages sales people cannot cherry pick leads the system determines based on a preset set of rules which leads are automatically assigned a dynamic sales script is located on the right this script helps your sales people get off the ground quickly you can add a decision tree that will walk the sales person through the conversation now let's say i leave a pre-recorded voicemail and update the status of this lead to left message once i update the status the system is automatically finding the next best lead this unique process keeps your sales team in an outbound mode making as many as 200 to 300 dials per day leads are shared and a salesperson can only take ownership of a lead if they get it to a critical step like appointment or one deal this puts more of an emphasis on each lead being contacted by various outreach methods like phone text or email as the cornerstone of your outbound team you can easily see from the screen if you have any missed calls and can return those calls with the click of a button now let's go to the lead manager screen all leads here are prioritized in stages and leads can easily be sorted imported or exported and segmented by workflows sales people and managers can easily filter their leads by state time zone or sales person salespeople can send individual emails or bulk emails and select any one of the preloaded email templates they can see the number of calls both inbound and outbound as well as if there are any call recordings salespeople can also start a conversation via text right from the screen no need to log into other solutions for texting and email marketing they can manually create a text message or use a template so that you control the messaging clickpoint will ensure that email and text messages are going out to prospects automatically without a salesperson lifting a finger clickpoint is also fully integrated with office 365 and g suite for both email delivery and capturing email replies as well as syncing calendar appointments as a manager you can see all the leads across the organization assigned to a specific salesperson or to other branch locations you can easily assign leads to a branch or user from the main lead manager screen and with the click of a button assign these leads it's also very easy to reach your support team they're always available to answer a question and they respond quickly you can also search for knowledgebase articles and you can also get a how it works overview on every page of the application along with a guided tour so your team gets off the ground quickly and gets the support they need when they need it the most when a salesperson opens a lead they see all of the pertinent information to help them understand where a prospect is in the sales process they can track all history view their lead notes view call conversations and recordings for training purposes or compliance they can view the text conversations and they can see which emails have been sent and opened click point features many reports that will show you exactly which lead sources are working so you can double down while spotting underperforming lead sources so that you can cut them off you can easily track sales team performance and see who converts the most leads by lead source or by campaign you can even use gamification scoreboards to motivate your team by simply pasting this url into any browser your sales team can see how they stack up against their peers in real time now you can see why the click point lead management solution can help your sales people more efficiently respond to and contact more of their leads you purchase or provide through your internal marketing campaigns clip point provides excellent support evident by high g2 scores click point scores high for every significant category including ease of use ease of admin ease of setup and quality of support we get high scores because every account is assigned a dedicated project manager your success is our success and we can't wait for the opportunity to help your team contact 65 of their leads and help you grow your sales team pricing is straightforward we don't offer long-term contracts all customers get month-to-month agreements and only pay for enabled users if you would like more information please download the one sheet found after this video ends or click on the link to schedule complete demonstration with the product specialist [Music] you