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when it comes to team management one of the most important areas for a company is to focus on effective team leaders the second most significant factor in employee retention is management quality even if you don't think your existing leadership skills need improvement they should be updated regularly to keep up with the ever-changing business scene you have more time than you think to develop the necessary competencies and skills to become an inspiring leader we've compiled a list of a few critical team leadership tips to assist you in understanding how to achieve more consistent results that encourage long-term organizational success stay alert till the end of this video to learn more about how to lead a team hello everyone this is george from invensis learning welcome to our youtube channel click on the bell icon to get regular updates now let us look into the agenda we shall start our video by answering the question what is the team leading then we shall see what are the core responsibilities of a team leader post that we shall look into how to lead a team for the first time continued by knowing how to lead a team effectively next we shall go deep into the characteristics of a team leader next we shall see strategies of a team leader and the session by knowing how can a team leader motivate their team sounds interesting right now let us start the video without any ado now we shall start the video by understanding the definition of team leading what is team leading the technique of inspiring individuals to act in a certain way is known as team leading effective team leadership motivates and engages people allowing them to reach their greatest potential in a nutshell a team leader directs guides and supports the team while also monitoring its overall operation although leading a team can be intimidating it is a skill learned with time your actions as a team leader have a significant impact on the organization as a result you must embrace certain characteristics to help you become a better leader a team leader is in charge of overseeing the operation of a group this function aims to offer team members guidance support and direction to execute assigned duties successfully group leader tasks normally do not include taking on inherent manager obligations like employee discipline or annual performance reviews instead the team leader acts as a communicator problem solver resource manager motivator and performance monitor to get the task done now that you are familiar with team leading let us consider their importance what are the benefits of having a team leader because some processes are too large for a single manager to handle employers add a second layer of management in the form of a team leader although the manager's responsibility is shifted down a rung they retain accountability the roles of team leaders and managers are distinct for example unlike managers team leaders will not command change plans enforce policies or develop their teams through hiring and dismissing but team leaders within an organization usually play a motivational and inspirational role in addition they're adept mediators and relationship builders bridging the gap between employees and management finally they can move projects forward when they use their leadership skills here we have listed out few importance of having a team leader the first one in this list is the team leader provides guidance to the entire team leaders provide direction to all team members to ensure that they are accomplishing their responsibilities training and instructing team members as well as taking corrective or even punitive action are all examples of guidance the guidance also includes answering inquiries and resolving issues that may obstruct job performance employee conflict for example might have a detrimental influence on productivity a leader steps in and solves the problem such as reassigning a worker to a different division when the business owner gives new directions team leaders make sure that everyone on the team understands what it means and how it affects their unique roles next team leaders will keep up the momentum a good team leader knows how to distribute duties to team members resulting in more efficient results when one person is focused on achieving broader goals the rest of the team can focus on their own jobs the team leader keeps the project going forward by giving other team members guidance then team leaders will help in creating a culture of creativity a team leader can encourage a creative environment that leads to invention when informing an employee what has to be done for example the team leader can give them some leeway in terms of how they perform the assignment as long as they stay within reason by doing so the employee may be able to create a useful new method that benefits the entire team while also giving her a sense of control over her own decisions and the last benefit of our list is team leaders bring effectiveness to the team team leaders can instill significant faith in the company's service or product ing to incorporated magazine salespeople who are given incentives for hitting goals are never as productive in the long run as those who are passionate about their professions and the items they sell team leaders create a more productive work atmosphere by sparking enthusiasm for a product after understanding the benefits of team leadership let us now see some of their duties what are the responsibilities of a team leader a team leader's job is to set expectations monitor progress motivate and provide guidance and support to complete tasks employee discipline and annual performance assessments are not typically assigned to team leaders they do however serve as a communicator problem solver and resource for teams to achieve predetermined objectives a team leader's main responsibilities are as follows choose team members who have the skill sets required to achieve a specific goal develop and implement strategies for team members to achieve the goal assign responsibilities to team members based on their strengths and skill sets provide the training required to accomplish certain tasks to achieve the goal encourage and assist team members frequently to keep them motivated and working toward a common objective oversee a team's day-to-day activities to ensure that the project is completed on time keep track of each team member's contributions and participation create and disseminate project progress reports to management regularly ascertain that resources are being used effectively duties of a team leader in the workplace team leaders are important in several working situations because they are in charge of delegating overseeing and leading team members to ensure that tasks and projects are completed while team members aren't frequently in management positions they lead teams of employees and carry out the responsibilities that come with that degree of authority now that you have understood the roles and responsibilities of a team leader we shall see how a team leader leads the team for the first time how to lead the team for the very first time leading a team for the first time whether you're starting one from scratch or taking over an established one can be intimidating there is no foundation to build on in terms of personal experience if you're a first-time team leader you're probably either looking forward to the challenge or pondering quitting or a combination of the two furthermore more teams are working remotely or using a hybrid approach of an office and homework as a result today's new leaders have a lot more on their plates than ever before here are a few tips for those aspiring team leaders get to know your team leadership is all about persuading your team to accomplish its goals if you don't get to know your team members and what makes them tick you'll have a hard time with this while it may be tempting to rush right in and make major movements right away keep in mind that you're not there to flaunt your ego take the time to listen to your team members learn about their concerns and goals collect ideas and assess potential strengths and shortcomings only then can you develop a leadership strategy that has a possibility of succeeding the first step toward bonding with the team and earning their respect and trust is to get to know who you'll be working with the ancient saying listen twice as much applies here make contact with your team particularly those who may be experiencing difficulties once or twice a week new team leaders successfully hold brief 10 to 15-minute check-in conversations you can even have office hours on your calendar where people may plan meetings and connect with you if they need assistance or want to speak clearly communicate communication is one of the most important aspects of leading a team efficiently successful leaders communicate their expectations to their teams in a way that is both clear and appealing communication on the other hand should be a two-way street you should maintain your doors open in addition to learning the art of persuasion actively listen to your team members ideas and thoughts and respond appropriately make time for leadership team leaders must devote time to the role to be effective but unfortunately this obligation is frequently just added to someone's already long to-do list putting the new leader up for failure you must be visible to the team and available to assist them as a team leader fostering a healthy working environment and community is important for your new leadership role you won't be as visible or able to support your team if you're preoccupied with your crucial hands-on duties so before taking on a leadership job make sure you examine and renegotiate your workload get your employees involved employee engagement may be a significant motivator for a company working with and managing your staff as a team leader puts you on the front lines your team members will feel valued at work if you provide timely feedback and consider their best interests they'll take ownership of you and your work your employee engagement traits can empower your workers and keep them focused on their objectives be honest and kind when your colleagues make mistakes leading a team can be frustrating make it clear to your employees that it's always preferable to fail and learn from their mistakes you are a mentor as well as a leader you can assist your staff in learning from their errors on the other hand some employees may be over achievers who excel at their jobs this should not prevent you from giving each team member equal weight after understanding how to lead a team for the first time we shall see how to lead a team effectively how to lead a team effectively professionals considering taking on the role of manager must have strong leadership qualities while managing a team may appear to be a fun and simple task it comes with a long list of obligations as a manager you must demonstrate good team management abilities and ensure that your team members get the most out of their work the job is both exciting and difficult so here are a few tips that help you lead your team effectively set goals and track progress make a list of your objectives and keep track of your progress toward achieving them set individual and team goals for your team and keep track of how close you are to achieving them this may seem self-evident at first but we get caught up in daily client requests and monthly reports all too frequently and the larger aim or vision fades away setting and achieving milestones will give you a clear picture of the team's overall efficiency and daily development even if your goals aren't as lofty with practice you'll be able to identify your weak places and enhance your performance be clear in your communication always keep your staff updated on project objectives priorities and critical deadlines effective communication is critical for establishing your reputation and obtaining your team support so make sure you give clear instructions and constantly encourage questions and criticism balance personal and professional life building personal ties with your team members is important for leading a team demonstrate to them that you're capable of a good friendship in addition to your professional connection in addition be the leader that cares about and prioritizes the well-being of your team if you sense that one of your team members isn't in a good mood for example inquire about their day before moving on to work apply constructive criticism to your work constructive criticism entails expressing good and sensible ideas about other people's work including positive and constructive criticism constructive criticism is typically delivered in a friendly rather than adversarial manner give your team constructive specific and real feedback while evaluating their job don't be afraid to complement but be direct and firm when required encourage your customers to provide feedback employees are sometimes hesitant to speak about certain situations until prodded gather feedback on issues like support training and resources and keep an open door policy so your team knows you're willing to listen and assist to learn more about lean six sigma and quality management it service management devops and other related courses check out invensys learning's project management certification training on lean six sigma quality management and other courses all of the necessary information is given in the description box after understanding how to lead a team effectively let us get to know a few of the features of a team leader characteristics of a team leader a good team leader possesses several qualities and attributes that motivate his teammates to follow him team leaders are born with specific characteristics such as compassion and honesty or formal education and experience develop leadership skills the attributes of an effective team leader inspire the team's trust and respect and increase productivity here are a few characteristics that should be present in a team leader communication a competent leader can communicate goals tasks and other organizational demands to their team clearly and straightforwardly to guarantee that expectations are given to their staff in a way that they can grasp leaders should be masters of written and verbal communication listening closely speaking recognizing body language and being aware of your tone are all part of being a good communicator be productive nothing makes you feel better as a team leader than seeing your colleagues enthusiastically discussing the product or service you deliver the tough aspect is determining whether it will result in helpful dialogue or unneeded workplace friction ing to internal communication studies most mergers and acquisitions do not fail due to disagreement instead they fail because of organizational quiet caused by a fear of conflict a team leader's responsibility is to foster proactive debates while keeping them professional and fruitful be confident have faith in yourself and the choices you're making leadership necessitates moral behavior consistent performance open communication and open team dealings there is no place for uncertainties or a lack of self-confidence because it will impair your team's morale even though you're thinking outside the box your aggressiveness and confidence will win you points with the team allowing you to turn your visionary ideas into reality a team leader must provide encouragement and guidance to the team while keeping them informed to preserve their self-confidence and perform even better ability to make decisions it is unavoidable for a leader to be faced with numerous decisions so one of the six traits of a strong team leader is making sound judgments some of the choices will be minor and personal other judgments will be significant and significantly impact the entire team the capacity to choose the best option distinguishes a competent leader from a mediocre one successful leaders aren't frightened to make decisions because they know how to weigh the pros and cons of several possibilities before selecting the best one self-awareness internal and outward self-awareness are two types of self-awareness that the finest leaders have internal self-awareness allows them to see their advantages and disadvantages their ability to grasp their impact on others and their views is external self-awareness self-awareness allows leaders to see where they require assistance how they should rely on their team and where they should strive for progress be respectful treat your subordinates co-workers and peers with the same respect you expect from others your actions demonstrate your respect and once the team sees that you are courteous of others they will follow in your footsteps and treat others with the same respect support and appreciate your team and you'll notice a difference when each member is prepared to put in a little extra effort to earn your approval respect and a cheerful attitude are contagious and this will aid in developing a helpful and productive work environment now we shall move to know some of the strategies of a team leader strategies of a team leader every leader in today's competitive business world sets organizational goals to achieve the organization's vision one of the many elements that a competent leader considers to attain these goals is the best use of human resources client expectations like business dynamics are changing at a faster pace to match clients high expectations and keep the company in the market for a long time the most crucial thing is to bring out the best in the personnel the management team and people in positions of leadership are critical to the overall success of a call center while communication is the foundation of successful leadership there are five other critical methods that a contact center manager may employ to help a team succeed rather than telling ask a call center manager should consider themselves to be a coach as well this means that instead of always providing answers managers should offer team members the opportunity to study independently of course it's natural for managers to want to share their knowledge still by asking team members questions and letting the self-discovery process unfold managers can help team members learn and better prepare them to handle situations on their own in the future it will also lead to a greater sense of pleasure and accomplishment assemble a diversified team diverse points of view are beneficial this is important to remember while recruiting because as a business owner you may be looking for employees that think and act the same way you do expecting that this will benefit your company however this is difficult to come by but it also makes no sense in business a varied team with people from various backgrounds experiences and cultures fosters an environment to gain from multiple perspectives develop your coaching and mentoring skills although becoming a good coach and mentor is not for everyone it is an important attribute that a great leader must possess to boost employee performance it's a time-consuming procedure that necessitates a lot of effort but it has numerous advantages for good team leadership a competent coach must essentially encourage provide feedback and actively listen to the issues that employees confront continue to learn and pass on your knowledge develop your future leaders as well if necessary work yourself out of a job and find anything else to do teach your staff about your blunders and provide them with leadership skills some people will be alarmed by this but true leaders will not be they will be able to let it go appreciate your peers when managers fail to recognize or reward hard effort employees become discouraged and desire to do less people can become uninspired and apathetic over time it can be as basic as expressing thank you for a job well done and including performance related bonuses is a great way to go people want to hear that they are valued regularly and doing a good job simple words of encouragement are an easy inexpensive and motivating way to support someone if they're doing well now that the strategies of a team leader are clear to you we shall see how a team ladder motivates the entire team how can a team leader motivate their team motivating your staff is certainly at the top of your priority list as a leader or manager the motivation levels of your team members can impact their productivity quality of work engagement morale and interpersonal connections as a result it's critical to set up the right environment for your team's drive to develop we'll teach you how in the next section pay your employees a fair wage when you decide on salaries for your staff make sure they're comparable to what other companies in your industry and area are paying remember that 26 of engaged employees claim to leave their current job for a 5 wage rise so don't let great people go because you're paying them too little encourage collaboration encourage members to work as a team by emphasizing the value of collaboration and the link between it and accomplishing group goals it's worth noting that work becomes a lot easier and faster when people collaborate linking performance to team goals might help drive your team even more if collaboration is encouraged individual team members will feel less alone and disconnected from the workplace employees will feel more involved and a part of a wider community which will motivate them to work harder and appreciate their jobs provide support change frequently necessitates the team learning new abilities to comprehend and interpret new working ways the team leader must allow the team and individual team members to create and test the new strategy ascertain that the proper level of development and training has been provided and that the team and its members have adequate opportunity to confirm their newly acquired abilities new ideas should be encouraged each team member will feel empowered by carrying out day-to-day work proposing new ideas and seeing them through to completion give individuals the opportunity to take charge and you'll be astounded at their capacity to come up with fantastic ideas maintain a safe working environment healthy and happy employees are more engaged and driven which substantially impacts productivity satisfaction and innovation create an environment where workers enjoy coming to work and want to spend their time there look for settings with a positive vibe such as wide rooms with plenty of natural light to add to the positive vibe because most individuals work from home maintaining a good work environment entails maintaining a healthy and cheerful online workspace ensure that projects and activities are well organized that communication is open and transparent and that everyone is visible communicating and delivering the same amount of energy as they would physically create possibilities for growth when team members learn and improve their skills they feel more valuable therefore you should provide possibilities for growth and development to your personnel to motivate and inspire them to accomplish excellent outcomes these changes should be targeted to the specific needs of each employee and can include more training setting difficult goals inviting an employee to observe you invest your time teaching and mentoring someone focus on teaching your employees transferable skills that they can use for multiple jobs and encouraging them to create learning goals for themselves motivation is an important component of any workplace and you should strive to keep your employees motivated and inspired you'll be certain if you do this conclusion by now you guys are aware that in today's commercial world leaders must increase their expertise tackle complex problems and successfully offer solutions also you have got an idea of how to lead a team effectively you will gain more than just skills via certification training it provides you with the credibility and self-assurance you need to advance in your job we invensis learning will become your knowledge-based professional growth partner so upskill in agile project management project management quality management it service management devops and other related courses from us and gain a competitive edge to learn more about lean six sigma and quality management it service management devops and other related courses check out invensys learning's project management certification training on lean six sigma quality management and other courses all of the necessary information is given in the description box you can also on certain advantages if you are wishing to take certification from us interactive instructor-led training expert trainers with rich domain knowledge and expertise flexibility to retake training within two months lifetime access to webinars training material created by smes case studies for an enriching learning experience pay in your local currency without any hassle lifetime access to a personalized lms if you guys have any other queries do drop them in the comments section below thank you [Music] you