Empower Your Business with Management Customer Service in Australia

How to create outlook signature

why are you speaking to Eddie how can I help yeah absolutely I can have a look at that for you perfect thank you that's it and you're all good to go hi my name is Aditya and my role is International customer services I really look at it as a liaison between Australia and another country's postal organization we work with not only senders but we also work with receivers people that call from overseas every day is different to the last and sometimes challenges can present in the form of say an upset person there are strategies that we can take what they're presenting us with and turn it into something positive and a beautiful experience for them my day usually starts at six and I'll be on a 7 30 train I'll grab a coffee head up to my desk socialize a little bit with my team or get stuck into work whether that's cases or calls there is the general inbound customer services the social media team and our business team it allows you to dabble in a little bit of everything and find your place it can be in a role that has a customer facing aspect to it or a back office aspect to it July training is focused on what it is that we do and why we do it and that is to provide an excellent service have a positive open-minded approach in ensuring that we're leaving the customers and knowing that they can always rely on post and then lunch the vibe on a Tuesday my in-office day is interesting and diverse it's not about work and going home and doing your job it's actually about enjoying yourselves and making the most of your time here being part of the engagement team allows me to express myself we'll have a treat trolley sometimes you catch people deep in their work and you know they see you walking around and like their eyes light up nice good choice you're just really tied in with who I was because ultimately I just can't be a serious person all the time I can be cheeky with my team and I love cracking a joke but the aspect that I love the most about my colleagues is the openness that we share and that allows us to support each other in the best way possible to come and share in this experience at work that's probably the Highlight for me post allows me the flexibility to live my life the way I want to some days I start very early so I have the majority of the evening to catch up with mates or go bouldering opportunities for everybody at post are constantly flooding through for me personally the opportunities are currently in the management space and I think I think that's something I'd like to try out helping a customer knowing what's happening to that parcel whether it's for a medical emergency or a Sentimental problem I'm there for them the sense of fulfillment that I get from that is better than anything and it allows me to grow just a tiny bit better every day yeah no worries thanks so much for your time today Paige yeah likewise have a good one foreign [Music]