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What does an onboarding specialist do? Hey there, my name's Josh and I'm the founder of HR University. And in this lesson we'll learn about the role of an onboarding specialist and their responsibilities. But before we start, make sure to subscribe to our channel, and that way you get all of our lessons on how to become a great HR professional. Now let's begin. So an onboarding specialist handles an onboarding process for new employees, and after an organization finishes recruiting new employee, Onboarding specialists ensure the new employees adapt to the new work environment, and the goal is to help new employees become efficient as soon as possible in organizations hire onboarding specialists for successful employee integration and a positive work experience. Now let's discuss the role responsibilities and qualifications. So the responsibilities of an onboarding specialist, very depending on the organization, and key responsibilities for the most part, include introducing new employees to company. Contacting new employees before their first day and preparing new hire paperwork. Besides onboarding specialists are also responsible for helping new hires understand their company roles and setting expectations for new employees. But an onboarding specialist can also be a software onboarding specialist as well, and that means a specialized in training employees to work with a new applic. Now let's explain key responsibilities a bit further. So first, we'll review creating policies and handbooks, explain the company's operations. And new employees often have a lot of questions about how the company works and onboarding specialists need to explain the company's policies and procedures in a way that is easy for new employees to understand. So to do this, Onboarding specialists often create policy manuals and employee handbooks. And next we'll go ahead and dive into the most common responsibility, which is onboarding. So onboarding specialists play a vital role in welcoming new employees. They're often the first point of contact for new employees as well. And as such, they need to be friendly and helpful. . Also, they get to know new employees and help them feel comfortable in their new environment. And onboarding specialists often give new employees towards the office and they introduce them to their colleagues. And the third key responsibility of a onboarding specialist is conducting training sessions. Training helps employees understand their roles and responsibilities. It also helps 'em learn the skills they need to. Moreover, employees learn about the vision and values of the company. By attending these sessions, an onboarding specialists often conduct group training session. However, they may also provide one-on-one training if necessary. So for example, if you're running, let's say, a profitable technology company, then your onboarding specialist must ensure that new customer service representatives receive proper training. Another responsibility of an onboarding specialist is offering technical assistance. Many companies use different software programs to run their. And that's why onboarding specialists need to be familiar with these software programs. They also need to provide new employees with technical assistance. So for example, an onboarding specialist may need to help a new employee set up an email account, and they may also support a new employee installing the company's software on their computer. And in addition, they may need to help a new employee troubleshoot any technical problem. Also collecting and processing the paperwork of newly hired employees is another crucial responsibility. The paperwork includes employees, contact information, emergency contact information, medical history, and criminal background checks and onboarding specialists Need to ensure that all this paperwork is correct. now that you're aware of what an onboarding specialist does, let's have a look at the steps to become one and also the skills that you need to master this position. So the very first thing that you need is a bachelor's degree in HR or relevant to the HR field, like organizational management. And if you're a fresh graduate, try practicing learning and exploring your skills. Practically by working as an HR intern or on some other junior r c, and this internship in the HR field will help you explore the fundamentals of an onboarding specialist such as mastering in using the applicant tracking system and handling employee onboarding databases. Furthermore, an onboarding specialist must exhibit excellent collaboration and communication skills as our role is highly dynamic and we'll have to look over all the onboarding process. The associate technical HR operations and their day-to-day duties involving dealing with fresh employees. And after you master all these fundamental skills, then look for sought after jobs. Customize your resume cover letter and optimize them with respective skills to make it ATS compliant. So that is a resume software that goes ahead in scans resumes, so you wanna make sure you have the right keywords in there and you want to personalize your resume and cover letter for each company that you apply. an onboarding specialist need to have a variety of skills depending on their niche as well. However, a few skills are mandatory for all onboarding specialists to Excel, and one of the crucial onboarding specialist skills is communication skills, as we mentioned. And second is effective teamwork and ability. And a third is experience with Microsoft Office and an H R A S system. Employers also preferred candidates, familiar with employment laws and excellent time management. Now finally, let's talk about onboarding specialists qualifications. So the qualifications of an onboarding specialist also depend on the industry in which they work. However, a few qualifications are necessary for all onboarding specialists to excel in their roles. A bachelor's degree in human resources management or a related field is required in some companies also accept an associate's degree. In addition, you also need experience working as an onboarding employee or human resources intern, or another entry level. and experience with a human resource software system is another qualification that companies often look for. So you also need to get another entry level job to get that experience in order to qualify for this position. And there we have it. Thank you for watching this lesson on. understanding more about what an onboarding specialist does, so their role and responsibilities and qualifications to become one. And if you feel like you have a better understanding of just that, make sure to like this lesson. So like the video, go ahead and subscribe to our channel and that way you can keep up to date with all of our lessons on how to become a great HR professional. And again, my name is Josh. I'm the founder of HR University, and I'll go ahead and seal on some of our following lessons. Cheers.