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it's fast kinda Furious and it's the future a giant supermarket distribution center and it's automated but what does it mean for us picking and packing sorting and stocking but not by the hands of workers it's the future of groceries well Bridget we're here today seeing automation action gone are the days of Warehouse stuff doing the heavy lifting welcome to the supermarket Supply hubs of the future I think of this as a bit like Tetris on steroids Kevin Gunn oversees operations it Cole's brand new facility in Brisbane today he's showing us how your grocery items end up at the supermarket the automation does much more of that manual lifting that we would have done in existing sites and are perhaps familiar elsewhere I mean this site will save over 18 million kilograms of lifting every week high tech and high speed warehouse workers are replaced by Robotics and computer systems in automation we're more accurate in products we pick we have fewer damages we're able to build build the pallets better stretching 35 meters high this enormous Warehouse is Laden with Supermarket Essentials Bound for over 200 coal stores across Queensland and New South Wales things like tins of soup packets of sugar Health and Beauty items famous toilet roll and and dog food so we go as far off as Port Douglas and as far down as laureton in New South Wales to put the sheer size of this distribution center here at Red Bank into perspective for you it's more than double the size of the playing field at the MCG making this the biggest facility of its kind in Australia and also one of the biggest in the world we have twice as many pallet spaces so we can store twice as many products that means we've got more resilience when there's any disruption and so what does that mean for customers at the other end so it means that they're going to get their product faster we're going to have better availability on the Shelf making a difference at the checkout and being more efficient end-to-end is really important for keeping prices down for our customers Teresa this is the start point for the center this is the first part of the automation entry point Theresa Matthews is inventory manager she works to collate data about each individual product that comes in so automation can take over quicker making it a more efficient process from Warehouse to your house and that takes a lot of hard work out of this part of the process doesn't it compared to say a standard distribution center correct absolutely so the traditional DC you'll have components where you're handling this palette multiple times this Factor here eliminates that process that data is then used to process the goods faster than humans could with more accuracy and less damaged goods making it to the store the system knows how much it weighs how big it is and what the crush ability is while it looks complex the automation system is relatively simple cartons of items are placed in a trade that travels along a conveyor belt then a sorting and packing system determines the best way to stack those products in the palette for each grocery stores order so Kevin the pallets have been packed they've traveled along the conveyor belts and they end up here and here we see them being stored in the high Bay Warehouse so this is about 13 stories high 35 meters its tallest and these cranes are putting pallets away and then when Supermarket supplies need replenishing the pallets are delivered to stores like this one so just as we're seeing here today Liam's working biscuits one of my favorite categories but all of the biscuits have come in together because having all of that range in the same DC all here in Queensland for our customers it's what's making the difference to make sure we can get that stock quicker to the shelves and have better availability for our customers every day [Music]