Streamline your outbound sales process with airSlate SignNow's outbound sales appointment automation for organizations

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hey how's it going guys justin here and in this video i'm going to walk you guys through outbound appointment center versus inbound appointment center so here recently there's been a lot of talk and the term appointment center has actually gained a lot of traction and has become very very popular now the way that people use appointment setter usually is different depending on what their goal is for their business so there are two types of appointment setters one is an inbound appointment center and one is an outbound appointment center now i've done two breakdown videos and we'll link those down in the descriptions i go into way more detail about what an inbound appointment setter should be doing like with inbound leads and what an outbound appointment setter should be doing you know using outbound tactics to try to bring in leads and set appointments now we've been doing this for a long long time we feel that appointment setters should be both appointment setting through outbound and appointment setting through inbound but really quickly let me walk you through the two biggest differences so an inbound appointment setter is someone who is handling inbound leads so you think of like an internal sales agent or you know someone who is essentially just taking the leads as they come in qualifying them and booking them onto an appointment right so those leads are coming in either through like cold email outbound reach they're coming in through facebook ads instagram ads youtube ads essentially any type of inbound where you're having them fill out some information or you're having them respond to a message and then you're fielding those inbound leads so that you're qualifying them and booking them to an appointment so in that video that i talked about for inbound appointment center we walk you through exactly what the best practices are what exactly they should be doing how they should be doing it like how to actually walk through that whole entire flow and we actually in that video break down how to go from a 20 booking rate to a 40 booking rate so that's down below so that is inbound appointment setting and then outbound appointment setting is essentially sending out outbound messages usually digitally you know you could have an outbound appointment center that's doing like door knocking or cold calling you know locally like if you had a real estate company a solar company or a roofing company you could go knock on doors that way normally though with the clients that we work with most of the clients are going through digital strategies so strategies like cold email facebook instagram dms linkedin voicemail drops text message and again the video that we did we went way more in depth with outbound appointment setting walk you through the exact strategies that we have found that works so that's the difference between an outbound appointment center and an inbound appointment center so the outbound appointment setters are essentially sending out messages and then responding to those inbound leads that are coming in an inbound appointment center is just fielding all the inbound leads as they come in and booking those into an appointment now we feel like an appointment center could do both so if you'd like we go into a little bit more detail about inbound versus outbound in the videos dropped in the description below if you like this video go ahead and click the thumbs up hit the subscribe button so you can see more videos like this and uh if you guys have any questions feel free to drop those in the comments and i will answer those as quickly as i possibly can see you guys on the next video have a good day [Music] [Music] you