Experience the Benefits of Outbound Sales Automation for Customer Service

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is AI cold calling worth it I've been using air.ai to see if I can actually do AI cold calling to actually get appointments for myself took me like three hours to set up the entire thing it's not as easy as it looks there's a lot of things you have to kind of go over like creating the script to making sure you have all the responses laid out and ready to go and also create a knowledge base so that if anyone asks any questions outside the script hopefully the AI can answer it correctly so I turn it on I tested it for a few days and I want to show you the results I got for it in some of the call recordings so you can determine for yourself whether or not it's worth it for you all right so here's the campaign here's how it looks like I upload a list of 115 contacts a very small test so we can't come to any real conclusions but hopefully this gives you an idea of whether or not it's worth it for you I did a daily budget of 30 I never really spent thirty dollars I spent a total of 6.58 a total of 449 dials and 49 people picked up so it's just going to keep dialing the same people until someone you know picks up or that person picks up now it says 49 people picked up but not really 49 people picked up a lot of these I'd say 30 to 40 percent of the call recordings I got or just voicemail boxes and so I think AI thought that the person actually picked up but they didn't pick up and it just was a voicemail and they were talking to the voicemail for two minutes and the problem is is that it says that it's only charging you per minute of actually talking to a real human and so we have 24 minutes of talk time and so it's charging you like 27 cents per minute but you know half of the recordings are just voicemail boxes and so basically half of this cost is just uh going to the voicemail boxes which you know so you're spending more money for no reason when because the thing assumes that it's actually talking to a real person when it's just a voicemail I noticed a consistent theme when listening to these call recordings one thing in particular is that people would pick up the phone and there will be such a long pause and between them saying hello and then the AI saying hello and so a lot of people they just hung up after like 10 seconds of not hearing anything on the other end so sometimes the AI is really fast where it'll respond quickly but sometimes it's really slow we have these really long pauses and just some confusion back and forth between the AI and the person that's on the other end another thing I noticed as a consistent problem is that it just it really tried to push the sale it tried to push towards the call so if they said something like yeah email me how it works they would say oh well you won't want to hop a call next week or something and then be like just send me an email oh okay we can hop on a call next week and it's like dude just and also the AI would repeat itself and so you would say like hey are you free for a chat tomorrow sometime yeah I mean maybe I can do tomorrow okay cool are you free for a chat tomorrow and it'll just keep repeating the same thing and so it never actually come to a conclusion but we'll listen to the tests right now hey Don this is Amanda I just wanted to see if I could ask you a quick question Amanda who Amanda from the marketing agency my boyfriend was showing me your age hey Natalie this is Amanda I just wanted to see if I I could ask you a quick question hello hey Natalie this is Amanda my boyfriend was showing me your agency and we wanted to see if you were owed to a simple partnership we reach out to companies to get them interested in marketing services and we are getting 200 300 calls a month we just can't take on all the calls I wanted to see if you could take on some of these calls for us and you just pay us for the qualified calls that you get would you maybe be open to something like that can you please email me the details I totally get it Natalie it would be much easier for me to explain everything in a zoom chat where I can show you how it works are you open to a zoom chat so Natalie seemed interested and she wanted to get some details emailed to her but I didn't have the AI trained to kind of answer that question or you can kind of train the AI if they say something specific you can go down a certain another path and so I didn't have that in there so it's just keep trying to push them towards a sales call so I can maybe fix something like this but still a little pushy not very natural Natalie eventually just hung up so hey Rebecca yes hello hey Rebecca I just wanted to see if I could ask you a quick question awesome okay so my boyfriend was showing me your agency and we wanted to see if you were open to a simple partnership we reach out to companies to get them you can notice the long awkward pauses which was a common theme across most of these calls yeah hey oh ballet oh hey there how's it going I just wanted to ask you a quick question my boyfriend and I have this agency where we reach out to companies and generate interest in marketing Services we're actually getting quite a lot of calls around 200 300 a month and we're finding it a bit overwhelming so we were wondering if you'd be open to partnering with us and taking on some of these calls we would only ask you to pay us for the qualified calls that you receive what do you think hello hey again so what do you think about the partnership idea we can help you handle those extra calls and you only pay for the qualified ones it's a win-win situation are you open to a zoom chat where we can show you how it all works sorry I'm driving I cannot understand what you're saying because your voice is not coming correctly no worries at all safety first right I totally understand how about we schedule a time for a zoom chat when you're not driving are you free to chat anytime tomorrow I see you again call me or tomorrow because the weekend if you can call me on Monday it'd be because got it Monday works is oh sorry about that my name is Amanda looking forward to speaking with you on Monday okay and how do you find me great question noveli once we have our Zoom chat on Monday we'll be able to exchange contact information and discuss the details further I'll make sure to reach out to you at the scheduled time sound good it cost you more like a robot oops my bad sorry if I sounded a bit robotic there what I meant to say is that during our Zoom chat on Monday we'll be able to find out if I don't know about you I'm not gonna get any accessible on Monday you sound robotic hey how's it going I just wanted to ask you a quick question my boyfriend was showing me your agency and we were wondering if you simple partnership we reach out to companies to generate interest in marketing services but we're getting overwhelmed with the number of calls we're receiving so we thought maybe you could take on some of these calls for us and we'll only charge you for the qualified ones would you be open to something like that yeah that's great to hear would you be available for a zoom chat where we can show you how it works yeah later no problem at all are you free to chat anytime tomorrow who is this oh sorry about that this is Amanda I just wanted to reach out and see if you'd be interested in a potential partnership [Music] would you be open to a zoom chat where we can explain the details yeah maybe tomorrow that's great are you available for a zoom chat tomorrow we can go over all the details and show you how it works yeah awesome I'll go ahead and put it in my calendar I'm looking forward to speaking with you tomorrow have a great day this was the only decent call it still wasn't that great though she repeated the offer twice and repeated are you free for a chat tomorrow three different times even after the guy said that he was able to do tomorrow she asked again are you able to do tomorrow so I think this can all be summarized by the one guy that just said it's just not there yet like in the real world it just doesn't work as well as we want it to and so you guys can try it out you can test it for yourself you know when I was testing it on myself I thought it worked really good but actually doing calls to real humans it obviously isn't working as well as I'd like it to I don't want you guys to spend your time and your money on things that just don't work so that's why I like testing these things if you want to see more videos like this you can watch my other videos and if you want a system to consistently get 120 sales calls per month you can book a call with my team below or I'll coach you one-on-one and set up the systems for you if it doesn't work you don't pay me anything so if you're interested in that book a call below I'll talk to you guys soon