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What are business operations? like this...  no, that's not what we're talking about.   Business operations are different  and are a huge part, if not   the main part of the majority of all companies  and organizations. Hi I'm Laurence Gartside and   I give online training and I'm a consultant in  business operations management through my site,   Rowtons Training, helping you level up  your business operations fundamentals.   The weird thing about operations in business in  organizations is that they basically all have   them, yet so many don't use that word at all - but  make no mistake, basically every organization does   have operations and they are typically the most  important part of it. Operations are the core   daily activities that an organization does  every day to create value and earn a profit.   They're one of the essential business functions  alongside the likes of marketing or finance.   Operations are the systems of processes,  the activities actually creating that value,   transforming inputs into higher value outputs -  be that products or services. It's not just about   normal businesses either. All organizations from  non-profit charities schools public sector - they   all do stuff with people, machines knowledge,  money, energy - processes transforming inputs to   (hopefully) higher value outputs.  Examples of business operations could be   a car factory assembling cars or a  restaurant cooking and serving food,   an airline flying people around the world, a call  center answering questions, a hospital making   people better. These are all operations-intensive  organizations. These are the action parts,   the doing, making helping, building parts of  the business - the operations. Taking inputs,   transforming them through processes to  create higher value outputs. A car factory is   transforming metal to expensive cars, a hospital,  transforming sick people to healthy people, a   call center transforming people with questions to  people with answers and a restaurant transforming   ingredients to fed and happy customers. They all  take in inputs, such as labor, materials, energy,   skills, process knowledge and put them through  a particular and coordinated set of processes   to create higher value outputs which  can be products or services or both.   As wildly different as each of these  organizations seem from each other,   from an operations manager point of view they  have an incredible amount of similarities and the   success of all these organizations to effectively  and profitably do what they do depends, to a very   large amount, on their operations management;  balancing resources and capacity to meet demand,   coordinating resources to be ready  where and when they are needed,   forecasting, demand management, capacity planning,  scheduling, resource requirements planning,   systems design, performance management and  operations strategy. The operations function   of a business has to work in coordinated harmony  with all the other functions of the organization,   very often with overlapping or differently  defined boundaries - other functions,   like purchasing, logistics, finance, marketing,  sales, product design or customer service.   Sometimes, one company's auxiliary function  is another's core operations. If you are   a logistics company, then your  core operations is doing logistics   or perhaps you are a marketing company and  doing the marketing for your clients is   how you generate value but then the act of  marketing your own services to new clients   could be put down as a separate function. There  are so many different businesses out there.   What type of organization do you work in? Do you  call it operations or something else entirely?   Comment below and let's see what crazy range of  things we're all up to. So, operations is the   function of the business where the stuff gets done  where the value is created where the metal gets   forged the customer's problems get solved or the  service gets provided. Operations are everywhere!   Thank you for watching this video. Please  remember to thumbs-up, subscribe, ring the   bell and share your insights below and if you  want to learn more about operations management,   supply chain, logistics, inventory,  performance improvements, well,   watch my next video or check out my library  of courses on my site RowtonsTraining.com.  All right then Crack On! you