Experience the simplicity of personal selling online in Affidavits

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foreign or whatever social media platform you're hearing this on it's 2022 and we have to be inclusive in all social media platforms hello I'm panch if you click on this video you might be interested in one of three things first you might be interested in Miami second you might be interested in supporting my dream of becoming a fashion influencer or third you might be interested in what personal selling is as the video of this title either way I'll be discussing what personal selling is in the retail industry while showing you my fashion Miracle haul let's go guys hello again before I proceed first of all Adriana's Cafe got this but if you like my content please don't forget to subscribe below and click the notification Bell if you want to see more of my videos in the following weeks furthermore if you want to support me as a content creator my link for my patrons down below so please check it out as well and with that welcome to the family and furthermore let's now ask the question what is personal selling ing to comments he defines personal selling as an interpersonal interaction between the client and the sales person slash staff through this interpersonal interaction the staffer gets to know the clients on a more personal level they get to know what their wants are and what their needs are ing to go guards the end goal of personal selling is of course to be able to sell the product or service to the consumer interpersonal interactions what do you mean by that so interpersonal interactions are simple as giving you a basket greeting you while you're in store asking how you are letting you know what your new products are already that in itself is already personal selling people she might be asking are there any tools or you know Frameworks that we can use to further enhance our knowledge and understanding about personal selling well believe it or not there's actually this thing called the personal selling process the personal selling process consists of six stages one prospecting two pre-approach three approach four presentation five close and six follow-up first step is prospecting in this stage you try to search and look for prospects that you believe can be converted into loyal customers next is pre-approach in this stage try to gather information and decide on how to approach the said Prospect third is approach in this stage you try to gain the prospect's attention by stimulating their interest fourth is presentation this is the stage where you formally try to convert your prospect into a customer by creating a desire or a need for the said product or service fifth is close you try to obtain a purchase commitment from the prospect to create the customer finally follow-up is to ensure that the customer is satisfied with the set product or service at this point of the video you might be wondering wondering how does you need to end the retail industry relate to personal static and the personal selling process well aside from personal biases there's a study conducted by Haas in 2019 stating that these retail industry stores are always looking for ways to improve their customer service and customer interaction within their brick and mortar stores furthermore there's the study conducted by gogart stating that single staff and staffers know how to understand their customers thoroughly and they are able to help them in their decision making process and purchasing their services or products so now let's explore the personal selling process and the context of a retail store so for prospecting this is the stage where you try to look for customers that are actively looking for something so try to scope out customers that are in the shelves looking for clothes looking for items and go from there so next is pre-approach in this stage we try to gather information on what the customer needs or wants so try to scope out what the customer is trying to check out are they in the women's section in the men's section hit section anywhere and such next is approach in this stage we try to gain prospect's attention we can do this by offering them a hello welcoming them to the store offering our Assistance or as simple as offering them a basket next is presentation now we try to convert our Prospect into a customer so you can do this by offering them different loads of products offer them a different shade offer them a different color offer them a different cut or even offer them a limited offer as long as it takes their interest and converts them into a customer next is close and this is all about obtaining a just commitment from the customer you can do this by Leading the customer from the sales floor up to the cashier counter lastly is follow-up and this is ensuring that the customer is satisfied with the product or service you can do this on the sales floor by reassuring the customer about your return policy so that wraps up our Vlog guys good job our first Vlog I might say so myself but I hope you guys enjoyed my topic about personal selling in the retail industry I hope you guys also enjoyed my mini uh haul and I hope you guys are able to find that outfit that suits your Styles and needs so thank you very much again and I hope to see you in our next video which will be posted next week so thank you very much guys and peace out