Improve Your HR Team's Efficiency with Personal Selling Skills for Human Resources

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foreign how do you become a great HR manager hey there my name is Josh and I'm the founder of HR University now before we jump in make sure to subscribe to our Channel and that way don't miss any of our other lessons on how to become a great HR professional now an HR Manager manages several aspects and operations of an HR department that includes identifying Talent handling employees incentive programs looking after labor laws managing employee feedback and well-being supervising Talent acquisition programs and coordinating administrative functions becoming a human resource manager requires certain management capabilities that you must hold a strong control over after working with several exceptional HR managers over the years I've learned a number of things and if that's that they hold excellent knowledge of all HR functions and processes have powerful interpersonal and communication skills and think and act strategically now let's see what you need to do to master these capabilities and become an HR Manager so first you need the fundamental skills for this position and since it's a high responsibility position you need excellent management and talent handling skills you must also hold sound knowledge of the talent recruitment process apart from excellent negotiation and communication skills and good conflict resolution skills are essential to becoming an HR Manager in addition to all of these you must exhibit strong knowledge of people development and training performance evaluation change management and diversity equity and inclusion and an HR manager's role requires several Technical and strategic skills they'll go ahead and discuss later in this lesson here and the first step though to becoming an HR Manager is to fulfill the qualifications criteria organizations prefer candidates with a bachelor's degree in Human Resources management or Business Administration in a degree in HR management provides a solid foundation for HR Knowledge and Skills and to gain expertise in the subject matter enroll in a HR management certification course if you want to specialize in this area and that way it can help you gain a competitive advantage and the next step is mastering the fundamental HR functions the first one is Staffing it involves identifying company needs creating job descriptions advertising job openings screening resumes conducting interviews and selecting the best candidate and effective Staffing operations help build a strong Workforce that adds value to the company NeXT you want to master training and development it involves identifying employee training needs by analyzing and identifying gaps between employee skills and knowledge next you must understand how to create training programs based on identified needs what training methods to use what budget you have available and also who will be coaching helping here training and development are crucial responsibilities of an HR Manager as they are responsible to enhance employee skills knowledge and performance which in turn contributes to the organization's success and you must have strong knowledge of labor laws and legal compliance this knowledge is necessary as it will help you ensure that the organization complies with federal state and local laws related to employment therefore familiarize yourself with federal and state laws and attend seminars and legal compliance events or webinars whatever it may be to stay up to date with the latest laws and regulations and furthermore you must know how to communicate with legal professionals to clarify complex legal issues and ensure compliance with the law moreover HR managers also contribute to developing and implementing policies that comply with labor laws and legal requirements therefore strong policy development knowledge is mandatory and as an HR Manager you'll be responsible for employees well-being and safety learning what employee and environment safety entails is a crucial aspect of HR management as will help you look after employees health safety and work environment protection and to contribute towards establishing a healthy organization learn how to conduct risk assessments to identify potential hazards and arrest to employees in the environment furthermore strong knowledge of developing safety policies and procedures that comply with relevant laws and regulations is also essential and know that HR management doesn't just revolve around Recruitment and people management you must hold strong knowledge of these critical aspects that we just discussed in the next step is mastering interpersonal skills these skills help you build and maintain positive relationships with employees managers and business stakeholders you must develop effective communication skills to speak clear concisely and in an articulate way and that includes both verbal and writing communication as well and sometimes HR managers face unpleasant conversations to say the least such as when terminating an employee however as it is part of the job description it's important for you to learn how to engage in these type of difficult conversations another important skill to learn is conflict resolution so that you can resolve employees disputes and differences and involves understanding the underlying causes of conflicts facilitating communication and finding mutually beneficial Solutions and developing empathy as an HR Manager is critical for building and maintaining positive relationships with employees to promote a healthier work environment and active listening is a way to empathize as it involves paying close attention to what others are saying and understand scanning their perspective and that means putting aside your thoughts and opinions and truly listening to others concerns you must develop these skills to become an HR Manager so that you can understand and respond to people's needs it'll also help you Foster a positive work environment enhance Employee Engagement and ultimately contribute to the organization's success and in the next step to becoming a great HR manager you want to master strategic capabilities excellent strategic capabilities means pursuing project management knowledge so that you can lead and manage HR projects successfully for example you'll manage various HR projects such as recruiting onboarding and employee engagement initiatives a better understanding of project management methodologies will help you develop effective project plans manage resources efficiently and ensure that projects are completed on time and within budget and project management skills also help you communicate more effectively with other departments and you can speak the same language and use common tools and processes that improve collaboration and alignment on shared goals in priority sizing values is crucial for an HR Manager to make difficult decisions and that could include choosing the right candidate for a position whether or not to take a conflict case to upper management how do structure employees compensation and how to mediate conflicts without being unjust or affecting one party and decision making is another essential skill that you need to succeed in this career and know that there is nothing stronger to support your decisions than values that includes your integrity in the company's core values in addition to all this mastering data-driven capabilities to make strategic decisions will help you significantly you must know how to use analytics in this process to solve critical situations and challenges by pulling out insights obtained from the data and a few common data sources you must learn to use for decision making include employee demographic data payroll data social network data performance data and employee satisfaction data in addition you must understand external data to streamline recruiting processes external data sources include things like looking at the labor Market the overall population and maybe looking at LinkedIn insights and as an a-term manager leveraging the right Technologies as fundamental to streamlining process improving productivity and enhancing the employee experience if you want to become an HR Manager you must be proficient with a human resource information system or an hris which is a software to automate HR operations such as employee records time and attendance payroll and benefits Administration the use of an his will help you save time reduce errors associated with manual data entry improve data security and accessibility in addition to that it's important to understand how applicant tracking systems work an applicant tracking system or ATS automates recruitment processes including posting job openings screening resumes scheduling interviews and sending job offers the right use of this system will help you save time and improve the quality of recruitment initiatives by identifying the best fit candidates for a job and last but not least here understanding how an LMS Works Learning Management systems or again lms's are software that automate employee training and development this system can help track progress deliver training content and manage certifications and compliance requirements as an HR Manager you'll be responsible to manage multiple HR operations and with the use of the right tools and Technology you can streamline those operations and save you a lot of time and effort that's why it's so important to familiarize yourself with the latest industry's standard tools and Technologies once you master the fundamental HR skills you want to apply to a suitable HR manager's role keep mind that the HR manager role is challenging but it is gratifying if you can succeed in this career in obtaining additional qualifications and certifications like the ones we offer at HR University will help you grow and succeed in this role and there we have it you just learn how to become a great HR manager and if you feel like you have any questions make sure to go ahead and drop in the comments section and if you feel like you have a better understanding of how to jump into this career make sure to like this video And subscribe to our Channel and that way you can keep up to date with all of our lessons on how to become a great HR professional and again my name is Josh I'm the founder of HR University and I'll go ahead and see you on some of our other lessons as well cheers