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CRM can be defined as an organized approach for developing managing and maintaining a profitable relationship with the customers it is all about the system of tracking and examining every interaction and communication we have with our customers and clients there are many types of CRM which are chosen on the basis of customer requirements like operational CRM analytical CRM and collaborative CRM best CRM software Tools in 2023 zendesk CRM zendisk is a sales CRM software designed to make the jobs of sales personnel and any organization tenfold easier with the primary goal of deal closure and customer satisfaction in mind this integrated tool streamlines daily sales tasks tracks conversions facilitates performance visibility and improves sales pipeline management Prime features of zendisk sales reporting and Analytics sales prospecting seamless Integrations and API sales email intelligence native dialer pipedrive CRM pipedrive is a very popular customer relation management tool that was built for minimum input and maximum output the sole purpose of pipedrive is to make sales people Unstoppable it helps to organize your business in such a manner that gives you a superb view of sales and thereby increases productivity with pipedrive we can improve all the workflows features a pipedrive it has a good sales Pipeline and email integration it provides the setting of goals contact history API and mobile app it can be customized supports multi-environment with 24 7 support it has good reporting Maps integration Email tracking data Import and Export monday.com monday.com CRM software will allow you to manage the customer data interactions and processes the way you want it will keep all the data protected it will allow you to capture the leads online through an integrated contact form leads can also be inserted automatically that were captured on other forms Prime features of monday.com session management Advanced account permissions it will allow automating 100 000 actions per month it provides an audit log HIPAA compliance Salesforce CRM Salesforce CRM is one of the world's leading cloud-based CRM software which provides creative CRM solutions that can be effectively used for all the business requirement companies from high-scale Enterprises to small startups it helps to understand customer requirements and indicates new ways to help solves issues faster and provides a quick and clean deployment features of Salesforce it provides communities and markets for sales and leads it supports email integration and helps to run applications Salesforce assists in forecasting and keeps the customer engaged all the time it provides chatter analytics and real-time visualization HubSpot CRM HubSpot is one of the famous and most commonly used CRM tools it has created a great impact on its clients with its powerful mechanism and capabilities it is free to a huge extent and this attracts most of the clients also it is simple and fast and has most of the features that the other crms possess key features of HubSpot it gives you customization board for tasks and helps to synchronize the marketing department it comes with a good cell phone mail and website integration it helps to manage Pipeline with total visibility logs every activity automatically and can see all the information about the contacts in one place Oracle netsuite netsuite CRM is an Enterprise level customer relationship management tool that gives businesses across many Industries the central location for managing interactions with potential customers suppliers and more the CRM is considered an added module to the required netsuite Erp platform which includes financial management tools accounting software Inventory management tools and HR software Prime features of netsuite integrated e-commerce capabilities quotes order management commissions sales forecasting Zoho CRM Zoho CRM is a cloud-based customer relationship management system that has been present in the market for over 15 years and caters to smb's Enterprise customers and varied types of businesses irrespective of their size it is an operational business platform that goes beyond being just a sales pipeline or lead management tool features of Zoho omnichannel platform to connect with customers across different channels sales automation tools to manage leads contacts deals and accounts through workflows and macros customizable dashboards and reports with multiple options to compare contrast and derive insights from your data internal chat feature plus forums notes and groups to facilitate effective team collaboration act CRM Act is a CRM sales and marketing automation platform it has a completely customizable dashboard it can be integrated into Outlook Zoom Etc it offers tools for capturing prospects marketing tools and tools to build stronger relationships features of act CRM can provide sales pipeline insights instantly it has email marketing features and more than 170 responsive templates it has capabilities for Email tracking and metrics drip marketing surveys campaign calendars Etc it has features for League management and scoring event marketing asset tracking Etc fresh sales fresh seals is a fully featured sales CRM platform that provides you with all the tools you need to simplify sales operations the platform allows you to track a customer's entire life cycle right from the moment they visit your website to their eventual conversion it also comes equipped with an intelligent AI which helps you get a bird's eye view of all current deals Prime features of fresh seals automated and personalized emails event tracking create custom reports respond to leads analyze dashboards built-in phone chat and email features sales me salesmate is a CRM and customer Journey platform with powerful features of call recording call masking voicemail drop call transfers Etc you will be able to connect your sales and support inboxes to receive all the messages in one place it helps you to deliver five times faster and more exceptional customer experience Prime features of salesmate contact management built-in calling functionality Google CRM messenger reporting