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how does someone get better at connection so if they're like man i'm kind of awkward i'm an introvert i'm not really good at making people laugh i'm not that funny like they're telling all themselves which isn't good either you're telling themselves this right but how do they get better at connecting with others practice practice and you know i'm glad you brought that up so something that i i've done even around you and i've got a couple other your people here yesterday that's right somebody somebody beat me i think landon actually beat me to it is that i one way that someone can get can get um can get better so that was a great question you just asked so how can somebody get better start addressing everybody that you run into by their first name because that now starts changing the conversation so greg that's a really good point example because that'll get you out of they'll get you out of your comfort zone because guess what you get an elevator with somebody what do we typically normally do we get in the elevator we kind of look at the floors hi how are you doing then we just yeah basic or basic have a good day yep have a good day please do asap every yep exactly so this morning getting in the elevator coming down um you know the girl that was in the elevator i just i jumped in there her name was uh was tricia and uh you know i jumped in the elevator and i could have just sat there going down four floors and going good morning good morning yes walked out nothing so i found out in that conversation with her she's from iowa she's here on business but she's not here on business she works remote her boyfriend is here on business so she's here with her boyfriend got it so we talked about it and i said i said i'm here for a couple days i'm actually going down towards nashville today and you know when we walked out you know she went her way she said have a have a great great trip i'm like youtube i'm like i don't know why not youtube but you know we normally always do that you too yeah you know we just say flight youtube we're like they're not in flight everybody knows that so yeah someone in restaurants you know like just um yeah safe safe drive home yeah youtube like i just started my shift yeah i live next i live next door um but but so that's how you get good at breaking the ice start because it's it's uncomfortable yeah because guess what getting in the elevator this morning it was early you know did you have your coffee yet i did i did on my coffee i was at the gym this morning so i had all that stuff so i had the energy going too which was great you know but um that helps a lot too that makes the comfortability factory awkwardness that much easier right once my energy's moving yep whenever i get an elevator i always i always i always engage with the person just and it's and it's and it's not it's it's to get me out of my comfort zone too yeah it's also training you because i had a manager tell me like a decade ago maybe longer when you get within six feet of someone yep warm them up he said practice that and you'll get really good at seven percent if you can do that you'll become a master and it's weird i'll be walking down an aisle in a grocery store and i'm like i didn't say anything like i'll catch myself right because it's so ingrained in me now it's ingrained because you know i think because it's it it's it's uncomfortable yeah think about it's uncomfortable well when everybody thinks i'm going to say the wrong thing i'm going to look like an idiot it's like they don't they don't know me anyway who cares right or they may find it hilarious so one thing that i've found is it it's really it's so uncomfortable and is when somebody doesn't have a name badge on asking them for their name and i'm telling you right now it's going to be uncomfortable so just i'm laying it out there but it's so awesome do you say like hey i'm greg what's your name or how do you approach that i ask them what their name is cool hey let me let me ask you a question what's your name just boom let me ask you a question what's your name and you'll have somebody stop for a second like they like that though but but they're but but some some are weirded out okay some are weirded out some are weird out so it's a random stranger correct so like you know you know so like um what and but they'll always say it yeah but then guess what you got to repeat it back is that something you would oh you i've seen you do that to the waitress at the sushi joint before by the way right just up the street haruno i've seen you do that and but i'll just and she was in a horrible mood i thought she was going to break it down at the table and before you know it greg's got her smiling and laughing he said her name 4 000 times and it's like he's built a connection with this with this chick and i'm over here thinking they need to fire her well but what's funny is greg went out of his way to help her and i guarantee she had a better day after he left which was really cool because i learned something at moment i'm like dude i'm thinking i'm always recruiting when i'm when i'm when i'm local at restaurants so i'm like yeah i would never hire this chick this is horrible right what is going on well she had a lot going on personally in her life you don't know what's going on i just need to be human and realize hey it's not always perfect you know and so you went out of your way to really help her have a better day which is really cool by the way it's a big lesson there yep and and uh and i liked you ever since by the way even even when somebody's open the door for you yeah don't just say thank you ask them what their name is yeah that's because that's what i'm talking about the awkwardness is so i'm just holding the door open for you yes and we're walking out you know what do we normally say thank you i appreciate it yeah thank you thank you yeah you know i'll i'll go a step further hey matt i i appreciate that i said what's your name um stephen thanks steven it was it was great meeting you do you think people are gonna die because they're like is this person trying to sell me something in a second or like what's going on like that like they do get a slightly defensive if it's like a stranger asking for their name i don't know why but because they because i i think i think it's two things i think yeah i think you're you hit the nail on the head what is this person trying to sell me yep okay but i think the other reason is because nobody does it nobody does it yeah so if nobody does it it's it's it's different it's awkward it's true it's not it's you know it's not i don't have a name badge on so think about if somebody come up to me and i'm holding the door for somebody yeah i'm holding the door for you and you're walking out and you go hey thank you i say hey what's your name uh it's greg thanks greg it's nice meeting you have a good day oh you too man have a good day you know but i might even do that i might do it because nobody does that for me when i when i hold the door up from somebody somebody doesn't say hey what's your name like hey thank you hey thank you you're welcome goodbye but that's where guess what ends up happening we live in a transactional state of mind yeah yeah and i'm trying not to be a transactional state i'm trying to just train you're doing the same thing instead of changing up the flow a little bit that's cool [Music] [Music] [Music] if you love this video you know i got another one that you're gonna love i got a video just to your right right here click on that it's going to be amazing you're going to love it and i'll see you in there which objection do you think agents struggle with the most um early in the call um i'm curious what you guys are thinking by the way too you feel free to comment