Prospect management software for sport organisations

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welcome to the athlete tracks demo where we'll go through the basics of what we do and who we serve athlete tracks is an all-in-one sports facility management software our goal is to keep all of your operations under one roof whether it's scheduling registrations payment processing communications food and beverage sales websites or anything else that you're offering the reality is that it's more cost and time effective to have one company and one contact whether you need consultation or support to give you a brief understanding of our system we will walk through the three primary points of access the employee portal the point-of-sale website and app integrations we begin with the employee portal where you will spend the majority of your time in athlete Trax it is exclusively available to employees who will have customized security clearances depending upon their position within the organization to provide a basic overview we will take a quick look through our various features available through your employee account our first menu item is leagues and seasons which houses the bulk of your programming information within this section you can create and manage your leagues tournaments and general programs from teams and roster pages you can access team rosters and attendance lists quickly contacting participants and moving them between programs as needed for leagues and tournaments use our auto scheduler to set parameters and preferences to generate a customized schedule in just seconds for your more in-depth leagues you can enter live score sheets with full statistics and league archives or you can simply input scores to track your standings under the facility management drop-down you'll see another programming option for camp clinic and class management where customers can choose specific dates times and sessions with a price customized to their selection within the same section we offer membership and package management and quick check-in to keep track of how often your members are utilizing your facility we also have a dedicated event and rental management suite where you can book manage and delete individual or reoccurring events access reports upload files and generate custom rental invoices you can also create and customize online rental parameters to capitalize on otherwise unused facility space whether it's a batting cage party room or a full sheet of ice you can let your customers do the legwork for you and we have seen facilities add thousands of dollars and otherwise unrecognized revenue opportunities in order to give you a well rounded scheduling experience we offer two views our daily list view is meant to provide a quick agenda or weekly monthly calendar view which can be filtered by facility area our timeline view is a more dynamic option with an easy drag-and-drop click to book interface for each event occurrence you can modify display names locker room assignments legend caller and event details you may have noticed the hierarchy of our event areas notably on the turf field which is broken down into multiple subsection any event area can be split up as needed to allow booking at full scale or in smaller sizes while preventing double booking and other conflicts up next is the POS or point-of-sale where you can find anything and everything payments related at the most basic level you can create every product that you wish to sell whether it's a program registration payment an hourly rental rate various concessions membership payment and more the product can be as simple as having a name and price or detailed with various reporting revenue categories payment plans and early payment discounts once you have created your products and virtual stores you can customize your register configuration to meet your requirements specifying receipt printers credit card terminals time clocks and more within the same POS menu you can also view active payment plans customer credits gift cards and a variety of payment reports which can be easily exported from our system and imported into QuickBooks your preferred accounting solution - better keep track of the people walking in your doors and participating in your programs you can access your customer database whether you'd like to run a quick export or search for specific customers businesses and Families each customer can be contacted updated and disabled at anytime additionally from our mass emailer you can send targeted messages - segmented groups depending upon their role and participation in programs throughout their history for organizations that like to find creative ways to keep their customers engaged you can also display birthdays opinion polls weather alerts and featured players of the week finally the maintenance and management sections provide you with the tools to properly keep your account and customer database in check set business and facility contacts edit event spaces and locker rooms or update your employee accounts custom registration fields and online waivers to customize your account to your liking remember this is your account so we want you to be able to make it feel like it's truly a white labeled solution for your organization the second phase of the software is the point-of-sale register which can be accessed on any device upon opening the register and admin will log in to set the starting counts for the day from there employees can quickly log in from their device to perform their duties while you can track all of the daily sales and updates to process any transaction you can click through the categorized and color-coded products or scanning product barcode whether you're ringing a customer up for a bottle of water a public skating combo or an adult volleyball league once your products have been added to the cart just click checkout and either submit payment or bill your chosen customer where they can pay at a later date or from their online account payments may be entered by cash check or credit card and store credit or with a customized offline payment type for scholarships fundraising comped payments and more but there's more to the register than basic payment collection at the top of the page you'll see a variety of options within the management tab you can adjust refund and manage invoices with easy filter and search functions from this tab you can also pay out employees closeout registers and more next to the management tab you can sell gift certificates or add store credit for a customer which can be emailed for easy electronic access we also allow you to keep track of your employee hours with EZ clock in and clock out functions for employee management additionally there are quick access buttons to member check-in and event ticket scanners making it easy for cashiers to keep their lines moving and customers happy lastly managers can quickly toggle between stores credit card terminals and receipt printers whenever it may be necessary the third and final phase of the software applies directly to your customer base in order to make their experience as simple as possible we don't want to ask them to ever leave your website because of this we have a variety of direct API integrations to give your members customized access to your offerings you can easily display program registrations daily schedules featured events league schedules locker room assignments and much more to give the customers what they want and better yet the integrations are all custom branded to your organization by mimicking your sites colors and formatting your visitors won't even notice they're using a different software system just as importantly everything is mobile responsive to provide your audience with a great experience no matter where they are take a look through some of our integrations now to get an idea for what your organization's presence can look like [Applause] [Music] [Music] [Applause] [Music] [Applause] [Music] [Applause] [Music] [Applause] [Music] for more information on how to get started or for a more personalized demo contact athlete tracks at athlete tracks at pineapple payments comm or call for one two four three zero three two six zero