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hi my name is Ellie and I work for Coopers in rice lip and the aim of this video is to explain to you the process from when you have your offer accepted it can be quite confusing and stressful time between your offer accepted and moving in and I a to give you a brief description of what actually happens so you're prepared now once you have your offer accepted the first thing you need to do is instruct your mortgage if you are getting one it's sometimes best to go through a broker because they can provide you the best rates across the market now the next thing you need to do is instruct a solicitor it's always best to go local cuz they can provide you with that expert advice they may have even dealt with properties on your road so their expertise will really come in handy at Coopers you'll have a designated person that will look after you through this process so remember if you do already have any questions give us a call now the next thing to happen will be surveys you can have a survey instructed by your lender which come in a variation of I suppose quality and also in terms of how detailed they are you have your simple mortgage valuation which is almost just a two sheet piece of paper which gives you the price and you have a home buyers which will provide you with an in-depth report you also have the option of get an independent survey and again local is always best now the next process is really with your solicitor they race some inquiries and they apply for searches for you to get you a very detailed contract to protect your interests the searches are one your drainage which checks that the drains in your area are adequate and up to standard two the environmental which checks in the local area to check there's nothing there that's going to cause you any problems in the future and three the local Authority which checks with the council about planning applications and any other things you should be aware of as discussed your completion comes 7 to 14 days later and in the 7 to 14 days which is probably the busiest part for you you have to organize your removal set up your redirect and change all your bills and letters now the best thing to do in this time is just approach it with sense of pragmatism and try and get everything done if you don't there's always help with your agent so just give us a call and prepare for your new home on the day which will probably be very busy and prepare for a house full of boxes good luck