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[Music] you are a business owner uh you are an entrepreneur you're a storekeeper you're a agant you're a counselor you're a Citizens advised Bureau as well you know you point them in the in certain directions when they come in they want to see a smiling face it's a big family it's a village family wherever you go you know you're always meeting people and they're always saying hello you've got to be a people person otherwise you waste your time everybody's got different issues you know and it's it's nice to take it off their shoulders cuz who do they talk to when you're in a business like this you can't stop this is a job for life you can't just say I'm out of it I resign you can't do that you still go pay the mortgage you still go pay this you got still pay that whether you're here or not you still got to pay it you know how you going to pay if you got no income coming in and this G this is the only income you have it is 247 I'm Manny I run a convenience store which is more of a community store than just a general grocery obviously at the end of the day you're here to make money I mean there's there's no issue about it but you know it's how you achieve that you know how do you pass your day I Reon it's a lot of is just communication with people just being happy taking the good out of them rather than the bad out of them you know and all the positive Energies and also I think that misnomer that uh convenience stores are more expensive generically that's all gone now uh you know you it's not like it used to be you know we're we're in competition with supermarkets now so we we're having to look at uh squeezing our profit margins to compete with them don't forget the profit that we make goes back into the business and you know what we take out is what we need to live on my phone system and my broadband's covered by xln it's the cheapest service I could find uh and more reliable the reason I'm stuck with xln is because yes BT offered me a really good deal um you know I I was I was so tempted to go with him um but then Excellence says okay fine what are they offering and we we negotiated and they offered me equal if not better so I said well I've been with you so long I've not had a problem why change I've been doing this for 14 years the the the rewards been absolutely amazing once you run a business you won't go back I can't imagine myself doing anything else but running a shop because of the happiness it brings to people you know the old saying is smileing the world smiles with you and it works not many people go out to very sad