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Sales Funnel Management for Support
Sales Funnel Management for Support How-To Guide
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FAQs online signature
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What does a funnel support do?
While the marketing and sales funnel guides prospects to become customers, it takes a well-optimized customer support funnel to take your hard-earned customers down the loyalty path. It helps you provide personalized support to customers across all stages and deliver relevant solutions specific to their unique needs.
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What is the difference between a CRM and a sales funnel?
In other words, only some leads who enter your funnel find their way to the bottom. A CRM can help you nurture your leads and nudge them toward conversion. For instance, you can: Use tools like sales campaigns to stay in contact with leads from when they enter your funnel up to when they purchase.
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What are the four stages of most sales funnels?
What are the sales funnel stages? Stage 1: Awareness. ... Stage 2: Interest. ... Stage 3: Decision. ... Stage 4: Action. ... Build a landing page. ... Offer something of value. ... Start nurturing. ... Keep it going.
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What are the 4 stages in order in the inbound marketing funnel?
The Four Stages of Inbound Marketing Sales Inbound vs. outbound marketing. How Inbound Marketing Works. Stage 1: Attract. How do inbound marketers make content that will attract prospects? Stage 2: Convert. Inbound Offers. ... Stage 3: Close. CRM and Marketing Database Systems. ... Stage 4: Delight. ... Inbound Marketing FAQ.
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What are the 4 levels of the funnel?
There are four stages of the marketing funnel: 1) awareness, 2) consideration, 3) conversion, and 4) loyalty. A brand's goal in each stage is to 1) attract, 2) inform, 3) convert, and 4) engage customers.
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What is funnel management in sales?
Sales funnel management describes the process of optimizing the customer journey from first contact to purchase. Typical sales funnel management activities include segmenting leads, analyzing customer behavior, creating personalized experiences for prospects, and measuring ROI from sales execution.
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What are the four primary funnel segments?
The four primary funnel segments in marketing, often referred to as the AIDA Model, are correctly ordered as Awareness, Interest, Decision, and Action. Therefore, option a, Awareness, Interest, Decision, Action, is the correct answer.
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What are the four stages of the sales funnel?
If you consider your target customers at every stage of their journey, you'll increase your customer lifetime value and boost conversions. More understanding. ... Customer relationship management. ... An improved sales funnel strategy. ... Stage 1: Awareness. ... Stage 2: Interest. ... Stage 3: Evaluation. ... Stage 4: Engagement. ... Stage 5: Action.
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hey guys welcome back to my Channel today I am back with another day in the life Vlog and today is going to be more of like a work with me because let me sit y'all down today is going to be more of like a work with me because I have to build a new sales funnel not necessarily like a whole sales funnel but I'm building a sales page and stuff so I need to redo sales page that I have but then also I got access to this new tool called VMA that allows you to build sales Pages um with like UPS sales and Order bumps and things like that so since I have to redo the sales page for pling correct anyways I'm going to rebuild it in this new tool so that I can test it out y'all can try it out with me and then also I'll be able to create an update the PlanCORRECT sales page so it's kind of a two for one but I'm going to finish making my coffee y'all know me your girl got to H my coffee and then we'll head upstairs and get into checking out Voma.ai and also building my new funnel and I'll tell you why I'm also updating this page my sh sit down money all over me I'm called to be rich and be free all right so just to give you guys a little bit of a background on what we're going to do today is I used to have a business planning workshop that I would teach like November December of every single year and basically that Workshop was called playing your year like a boss but in last year I decided that I wanted to kind of get rid of the old like a boss product collection that I have and then we created a new correct sweeter products that is more strategic and more about business strategy versus before a lot of the products and services that I used to have used to be geared towards like sales marketing launching your business and then I realized that even though people you know need to know how to launch a business more importantly what people need is actual strategies and how you operate and manage a business day today so we got rid of all the old products and then we started launching a new collection called correct and so basically all the products are like plan correct serve correct um shift correct and basically they're focused on just like one strategic area or Direction within your business so originally I had plan your year like a boss and with plan your year like a boss it was just a 2 hour business planning session that I did at the end of every year to help people prepare for the upcoming year and then at the top of this year we rebranded it we updated the workshop to plan correct relaunched it and even since we relaunched plan correct at the top of the year it has kind of evolved from just being a planning resource or a planning workshop to being more of like a business management bundle so instead of just having a 2hour workshop now it is broken down into nine like bite-size trainings and then in addition to that it comes with a companion guide that's like an annual planner that helps you plan like nine different areas of your business so your overall business strategy your marketing strategy um your promos for the year all of that and then in addition to that you also have the uh business dashboard that comes with the workshop as well so instead of it just being a work Workshop is more so of like a business management bundle so because we've added all the additional things I want to update the sales page so that the sales page actually reflects the new content that is in the bundle and it's also going to help to um position the bundle a little bit better as well so since I'm updating this page I have access to this new tool that's supposed to help you build High converting sales pages and funnels called Voma and so I'm going to actually build this new page inside of Voma so that not only will I be able to sell plan correct but I'll be able to do UPS sales and add like a auto bump as well so so right now I sell all of my courses digital products and bundles through teachable and teachable has kind of added new features where you can have order bumps you can have upsells but the way that you position the ofss is inside of your course not necessarily like on a checkout page you can have a order bump for one thing but if you wanted to sell like maybe two or three courses in addition to what someone is buying then there is no upsell pages right so you have to use a third party tool for that and so hopefully VMA is going to solve that problem so that I can not only have people go to the sales page for playing correct but then they will go to um get a order bump and then they'll also get a upsell so let me tell you the main reason why I want to make this shift so as of right now when someone goes to my website and this is the plan correct sales page when someone actually signs up for this plan correct business planning bundle it takes them to the shopping cart and then the only option that I have for upsell is this order bump that's down at the bottom right so I only have one opport opportunity to actually get buy in for people and try to upsell them to something else in order to increase the average order value and with Voma, Voma.ai is going to actually help us to build a better sales page to where not only will they have the opportunity to buy Plan correct but we're also going to have I have to double check what's going to be the upsell and what is going to be the um order bump but basically when we use Voma is going to allow us to create the main sales page have a upsell page and have a order bump so let me go over to my business planning dashboard and let's go to the product library and I got to look up and see what even is the order bump for um plan correct so the upsell and this is worded kind of different so the upsell is actually what we do after someone buys this in the email sequence and then what I'm going to have for I'm want to switch this around so I'm going to have um surf correct be an upsell and then I'm going to have shift correct be an order bump all right so let's head over to voma and start building our funnel this is my first time using this so we're going to experiment with this together all right so you can see this is my first time using this my whole dashboard is absolutely blank I am starting from scratch and so we are going to figure this out together so the first thing that I want to do is I guess I have to create the main product and then I can add the up sale and down sale after that so so let's go to products and new product already I like this so one thing that I judge any software off of is how easy it is to navigate and use and even though like I'm coming in here and creating a product for a first time I like that I can easily go okay like I need to create my main product and then as soon as I look to the side oh there's products soon as I get to the products dashboard there's a new product button right I love it when everything is very simple and straightforward I don't have to like read a whole bunch of tutorials to try to figure something out so um I don't have any existing products in stripe I did already connect my stripe account because I had to do that in order to um create the account so I'm going to start from scratch and create a product and so I'm creating a product in here but I'm still going to host the product on on teachable and so we're just going to call it plan correct so what's the difference between name and title the default name dis placed on the offer Pages inside you save separate customer facing titles display a different product name on your checkout page in email receipts than the product name above okay so yeah I just want this to be called plan correct but on on the checkout will'll have it say plan correct business management bundle oh come on all right so that way I like doing that because at least when people buy it then they kind of know what it is on the receipt that's just like a logistics things for me okay type of product is it just a product or a bundle this is going to be a product and then for the description I'm going to cheat okay I'm going to well no I need to rewrite this cuz it's not just see what I mean like the old plan correct page was like plan um register for the on demand business planning workshop and it's no longer just a workshop you get a whole little bundle okay it's so much tucked inside of here all right so I did cheat a little bit and I already um kind of had chat GPT to write this sequence for me so what I'm going to do is just um I don't like that either let me see if I have a product description over here in my portal so I started building out like a product Library no I didn't even add a description in here did I I started building like a product library for oh I do have one I started building like a product library for all of my products and services so like whenever I want to like if I need to grab a description or if I need to come up with like a marketing promo all of that will be in here so I've started building some of these out but we still have to build some of the newer ones and um obviously this needs to be updated cuz it still says um workshop on here but I will use this for now and I'll just tweak it a little bit and then I'll probably come back just for the sake of time I'll come back and refine this a little bit more but let's see so plan correct is a power pack business management bundle I don't even want to say bundle I want to say system cuz it's a systematized way tailor for ambitious on my service providers tap into strategic planning operation efficient okay so I guess I'll leave the rest of that the way it is for now I may tweak it later and then I don't have a picture do I I may have one let's see what we can find all right we're going to use that picture for now I'll probably create one in Cana later but we'll use that as a placeholder all right so I have my product set up my description the type I guess I need to work on the well I don't have content all right so I don't know if I need that so I need to set up the price a one time charge all right is that it so I know it has a space to add content here but I'm not actually going to build this product inside of VMA I want to be able to still connect it to my teachable school and deliver the product that way so I'm pretty sure there is some type of integration that I'm going to have to set up so now that now that I have the product set up I'm going to head over to let me see customers UPS sales all right let me create an upsell and what did I say the upsell was going to be I think shift correct yeah shift correct shift correct is going to be be um on the order bump and then the upsell is going to be served correct okay so ser and then this is going to be let's do do I want to make this 59 or [Music] 49 I may end up changing the price of the other one cuz that was ridiculously cheap all right so we're going to put an upsell for $49 all right so now I need to build out the sales page for the actual of sale which is going to be for serve correct so I'm just going to go pull some copy from the existing serve correct sales page um that I can actually copy over to the page that's here so let's hop down here and I'm going to grab this piece right here not all of that just this all right so let's grab this and hop back over to voma and let's edit this let me move me over here somewhere um I'm going to add the image that I just created oh I love the fact you can add a um a video so having like a vsl would be amazing but your girl don't have time to record vsl right now so we're going to just add this image at the moment and then we can come back Circle back around and this is Servecorrect so let me add this picture all right so we're going to add this picture and then when I have time I will add I will record a vsl and then I'll probably come back and drop that in here but for the sake of time I'm going to add [Music] this so people will actually see this upsell page after they get to the shopping cart when once they purchase plan correct um they'll have an opportunity to add the order bump and then once that part of the transaction is complete it will take them to this upsell page and say hey you have a onetime opportunity to add this to your order right [Music] now all right so now we have the product built we have the main product and then I also added an upsell over here so the upsell is going to be serf correct now now I guess all I have to do is build the actual offer and build our funnel so let's go ahead and click on new offer and so I know you guys are like experimenting and you are trying this out with me I typically go into products like this whenever I review something or I'm just trying to get a good sense of how something is I always just go in cold turkey blind and I'm like let me see how far I get without actually like watching tutorials or reading through like maybe a help guide or something because for me when it comes to any type of software even my own products and services and my courses and my bundles I always ask myself like how user friendly is this and what is the ease of use is it easy to navigate even if you watch like any of my review videos or if you watch my tier ranking videos I will talk about the ease of use a lot because that is something that I feel is very important when it comes to like your overall client experience and user experience but anyways I don't recommend that you just go in there winging creating a product like me all so now I get to name my offer and I'm going to call this um plan correct main offer I'm just going to call this main offer for now um I may end up changing this later we'll see if I can um just name this plan correct I may end up changing this later depending on how I plan to build different funnels and sales pages in here so like if I do like a holiday promo or something like that then I'm going to come up with a different naming system a different naming system so that I'm clear that okay like this is a holiday promo this is a nurture sequence or whatever it is so I like to be as clear as possible but for now I'm just going to call it the plan correct main offer all right order bumps can we turn on a order bump and oh I have to choose a main product first the main product is going to be plan correct I definitely have to change that picture oh so I can have a different price in the offer than the actual price I like that already all right so we have our main product it's just going to be one simple onetime payment and then we're going to do an order bump the order bump is going going to be for um shift correct I'm just going to copy the description from the existing page and then we'll tweak it a little bit get rid of all that dead space no all right 30 day all right and get instant access to 30 ex day test the Streamline your business operations scale your success and elevate your impact more than ever in the next 30 days then you have in the last three year three months years might be a reach all right select the product type select product and then this [Music] is public this is what displays on the checkout page yeah I want that to display and then a one time payment and then this is going to to be $39 or did I is it currently let me see what it oh I um exit out of it I was going to say open close tab I don't even remember what the also it is $9 it's currently $29 on the teachable order bump so I'm going to keep it consistent and we're going to change this back change this to $29 oh I have to add thank you you so let's do Ty plan correct or just plan all right we have the main product set up we're going to have the order bump setup I need to add a picture I'm going to change these pictures because I hate hate hate hate hate hate ugly Graphics that was so guys for now and let's add our upset this is what I'm so excited about because in teachable I told y'all with teachable this is all I get right here with teachable this is it like you get the order and then you get this one little upsell right here right you get that one little order bump but with VMA we get to add a whole another product to the sales process and that makes me happy okay all right so let's add um a upsell our upsell is going to be for serve correct and it is going to be for $49 yes that is correct all right so let's go ahead and hit save and now that we have our offer let's see what our offer stack is oh this is so cool oh my gosh this is powerful I don't think you you guys know how powerful oh my gosh I'm about to geek out all right I'm going have to build something else with y'all on another day because I'm looking at this where it says like opt in to offer and so basically this is kind of like where you have a Clos Gateway and people have to have like their contact information I'm guessing in order to access the page and like already I'm thinking about a million and one other things that I can do in my mind but I'm like Ebony just focus on this correct sales page at the moment okay just focus on this sales page and don't go down all these rabbit holes but listen listen I can do okay we're going to do n for now for this plan correct but we going to have to come back to this because already I have a lot of ideas all right so we're going to go nonone special offer is there going to be a discount no um automation so uh purchase trigger when someone makes a purchase let me see okay yeah so I am going to update this in a second but for the most part we have the product set up but remember I said I want to deliver the product inside of teachable so I'm going to have to integrate this with teachable and then I will be able to create an automation for how to deliver the product inside of Teachable but for now let's skip over this and let's go to the appearance all right you guys I am back I had to take a brief intermission because it was driving me crazy having those images so I just hopped over in canva really quick I created some new graphics to add so that it will look a little bit more decent and in order one thing about me I am OCD okay so I changed out the pictures but we are back so now we're just going to go in and finish setting up our offer stack um so we can actually test this out so we have plan correct which is our main offer I have added the order bump for um shift correct and then I also have a upsell for serve correct so now what I want to do is go to the appearance and we're going to finish setting up the checkout page P so this is pretty I mean self-explanatory and straightforward I do want to change this add content you can add Rich text or testimonials let's do testimonials since I do have testimonials for this see what others are saying or I guess I'll leave it at that for now and then add [Music] testimonial all right now let's see if we can save yes success all right so now I have my initial offer stack set up I still have to go integrate this with teachable because the product is actually hosted through teachable in I do not want to move all of my content over from teachable I do not want to go through that hustle that headache at this moment but what I do want to do is leverage voma to actually be able to have the upsell option and do the order bumps so what I'm going to do is I'm going to integrate voma with teachable so that when someone purchases from the offer stack that we just created here in Voma it will actually then have product fulfillment and give them access to the actual plan correct content and serve correct if they get the upsell or if they purchase a order bump they will get those products delivered through teachable so in order to do that I'm going to have to integrate teachable with Voma [Music] all right so we are done now that we have integrated this with teachable our product is ready to be delivered the only thing left is to test this baby out so let's go ahead and jump into this main offer again and then what we're going to do is just copy this link and then we're going to test this out and see if this works all right I hope it's looking a promising already let me copy this I love that this has a test mode so that you can test this out without having to make a real purchase cuz back in the day that used to be me all right address one two three Park Lane why not I'm actually in Austin at the moment so come on oh I'm trying to click in the wrong place what was the expiration date [Music] 242 all right all right so it looks like that was a success you guys our upsell link is working I am so excited to actually be able to test out VMA this is something I have been wanting to add to my sales funnels for so long um in teachable I'm limited to only having that order bump on the checkout page but being able to have a order bump plus a upsell can really be a game Cher when it comes to increasing your revenue and sales even just when I added just order bumps along to my checkout pages I noticed that it increased my sales a lot so having an opportunity to not only have a order bump but an additional upsell is probably going to be a game changer as well so I'm excited to play around more with this actually set up some more offer Stacks in there if you want to give VMA a try for yourself I do have a very exclusive partner link for you where you can try VMA you can set up up to 10 products on VMA X or VMA 10 so if you want to test Voma.ai out I will have that exclusive partner link for you down in the comments below this video in addition to that if you purchase through my unique link that is down below you're also going to get a special bonus mini course from me it is called convert correct and it is a guide that will help you build a better High converting sales funnel I give you my secret recipe for how to create how to write a high converting sales page the for must have elements that you need to do so and when you sign up for Voma.ai using the link in the comment below you will also get access to convert correct mini course all right check out that link in the description and pin comment thank you guys so much for hanging out with me today working with me thank you so much for stopping by my internet home make sure you like comment and subscribe and turn on those notifications so you will be the first one to get notified anytime I upload another video like this all right thank you bye y'all
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