Unlock the Power of the Sales Performance Management System for Higher Education

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[Music] despite all the talk of getting rid of performance appraisals a well-designed performance management system can improve a company's overall profitability and accelerate its growth effective performance management systems help establish employee expectations around specific roles and responsibilities they outline the resources available to them and they provide the structure for employee appraisals hi i'm kevin rutherford and welcome to rg's talent tips today i want to share how some advanced planning can help you design and implement an effective performance management system so let's dive right in here are five things to keep in mind if you want to design an optimal performance management system for your organization first speak to employees most employees think that performance appraisals are unfair not surprising right if you want something that has meaning and purpose get employees involved in the early planning of a new system the earlier they are included the more they will buy into the process second review job descriptions you can't measure performance if you don't have an understanding of the requirements and specifics of a job now that means it's critical that the descriptions of the job responsibilities are accurate and that they reflect the needs of the current business too often we see jd's that are outdated and not reflective of the current environment as a matter of fact have you updated your jd's since the pandemic started i know many companies that have adopted a hybrid work profile and the jd's that they had are nowhere near the jd's that they really need today third define performance expectations define standards that determine whether performance is above at or below expectations and be specific really provide anchors or targets for each level employees need to know the white lines on the road i had a boss that used to say a great performance appraisal tells people if they're winning or losing in their job i love that fourth design feedback and training tools now as important as evaluation is to performance appraisal i believe that even more important is a process and training that equips managers to deliver feedback and coach behaviors to improve on the job performance now we do a lot of work with clients on performance management systems and one of the first things that we do in our process is conduct employee surveys on all aspects of performance management without fail one of the primary complaints employees consistently have is receiving poor or no feedback from their managers and frankly i feel bad for most managers since they rarely receive training on how to have performance discussions in their company and how to do it properly graciously and with development in mind they're often left to fend for themselves don't let that happen to your managers just remember that great feedback is only effective if it helps and motivates someone to improve and lastly motivate staff to comply encourage the behaviors that you want by putting incentives in place what gets measured and rewarded is what gets done simple as that there you have it keep these five things in mind when designing your performance management system speak to employees review job descriptions define performance expectations design feedback and training tools and motivate staff to comply if you leverage them you will build a performance management system that everyone understands appreciates and also helps employees improve their on-the-job performance i hope you enjoyed this video and learned something that you can apply right away if you didn't want more please subscribe to our channel below and check out our website for even more content handouts and free tools that'll take you from where you are to where you want to be until next time [Music] you