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if you're involved in snop do you know what the number one success factor is to making sure it's really effective that's what we're going to be talking about this week coming right up [Music] so this week I welcome back Stephen Thacker one of our directors who's a specialist specialist in snop welcome student thank you and you're going to tell us this is going to be very enlightening I know what is the number one success factor to making sure that your snop is effective it's a shame we couldn't have done a survey prior to this isn't it to see what people think the answer to the question is so after years of of implementing snop and also doing what we call snop renovations which is where companies have a process but it needs some help and needs renovating we've come to the conclusion and we're not alone you can also look at this from various other experts in this area there is one number one success factor in doing a the ensuring a that your process is delivering what it's supposed to and secondly that it's sustainable and the key success factor without any exception is you need and there's a number of different words we can use here but you need a converted MD or an enthusiastic indeed careful with the words because just tacit approval for snop is not going to cut it in the long term and even if it does it's not going to deliver the maximum benefit that snop needs to so it needs a converted or an enthusiastic MD in order to a make it effective and B to make sure it's sustainable and you may very well ask well why why is that and the answers are for a number of reasons number one the MD is the only one that has the span of control over all Executives and all functions in the business to ensure compliance if snop is owned by or run by or seen to be owned by or seem to be run by in the business for example supply chain as sometimes happens supply chain don't have any Authority or any jurisdiction to be able to say the sales we need you to make a change in your processes or in your policies in customer service it can't happen certainly the analytical grunt very often resides in supply chain so demand plans sometimes will reside in supply chain function along with Supply planners but nobody can make the other structural change or the other um the other key factorial changes in the business the cultural changes for example except for the MD he's the only one that has the span of control so that's reason number one reason number two is related to Isaac Newton strangely so Isaac Newton proclaimed what he called the second law of thermodynamics which you may be thinking what the hex physics got to do with snop but the second law of Thermodynamics is that in a short form unless you put heat or energy into something the natural course of the universe is that it will cool down or it will degrade we we all experience that we all know that so unless you have an MD that's complying with the second law of Thermodynamics and putting effort and energy into supporting and sustaining the snop process the law of the universe will say that the quality of the meetings will ultimately degrade so we not only need AMD who understands snop and what the key success factors are but also is the one in the business there's the custodian for ensuring that those standards the things that make smrp different from any other management meeting are maintained and he's the one that's ultimately responsible for that so unless you have that a passive MD in Snoop um we'd be concerned about a sustainability and be about the quality of the meetings now just to give that some balance that doesn't mean it's going to take our 50 of his working life but he just needs to have the business understand that it is his process it is his ability to be able to make course Corrections and firm decisions about the future of the business there aren't any other ways there's no informal decision making in the corridors there's no Silo decisions made about the future this is his snip is designed ostensibly for one person it's the EMD so he needs to be the one who very clearly proclaims in the business it's my process this is the one I'm going to be relying on enthusiastic about making sure that this to lose what it should to me and then everybody complies it's a bit like the old a bit hackneyed and tried and tried to saying isn't it what interests the boss fascinates me so if he's not interested he's not going to get the engagement throughout the business so Rob that's the number one key success factor well I bet that came as a surprise to a few people so I would love to hear your comments down below uh your CEO your md do they so he she they support the process are they passionate about it are they active are they putting heat into the process because as Stephen has explained if they're not it's gonna kind of not go anywhere pretty fast so love to hear your comments down below do you have that passion and enthusiasm from the top of your organization supporting the process uh thank you again Stephen uh now we have got loads and loads of resources on this topic of snop so before you dash away do make sure you look down below the video in the description panel and what I'll do is I'll put a whole bunch of links in there to other videos to blog posts so if you're interested in op if you want some more information about it there'll be loads in there right under the video in the description and before you go if you're not subscribed hit that subscribe button too as well thank you for joining us Stephen thank you all for watching and we'll see you next week [Music] [Music]