Enhance Your Hospitality Sales Stages with airSlate SignNow

How to create outlook signature

and with that victor tell us we've got another story here on crm obviously wait up i gotta pull off you gotta you gotta be distracted here so anyway i i thought this was interesting because we last we we talked about boutique crms and so this time i filed we were talking about real estate crms last week this week i found another one it says hotel crm software market summary trends sizing analysis and forecast of 2025. the study on hotel crm software market presents a comprehensive analysis of key growth in the market verticals and so forth what do you think well i mean is i think this is really interesting that there are all these little boutique markets and that's all i wanted the point i want to make with this little article was that there's all these little markets like there might be one on contractors i mean i don't know i just thought it was an interesting topic i like all these little i like it i feel like this feeds back into what we're just talking about of where the heck do you find all these boutique marketplace markets it seems like it the ebay the amazon the alibaba of crm i know i know we keep plowing onto crm clearly most of us are using one that's why i like to use that example with these with for context for or audience but there could be many other different marketplaces as well i honestly feel like this feeds back into the point that i was making previous so there's a real opportunity here because i would never that's a really good point i would i search for hotel crm but i don't know what the search term would be it'd be best all right i'm gonna search it right now best crm for hotels uh crm.org came up there so maybe that's the website that we where we're kind of yeah sarah online resource for business growth so kind of maybe and i'm just googling here uh crms for contractors because i've never done that and sure enough they even have construction crm software packages so i mean again a lot of niche markets pipedrive is trying to get some of that crm market for construction by tailoring it so okay pipe drive is going in there pipedrive's going in they're trying to find these little boutique niches to go after i think it's fascinating but but i still say that the best way of doing it is to like if you look at and we'll just use salesforce as because it's the largest a good placeholder why aren't they and they could be maybe we just we're just ignorant of the fact that why aren't they building apps specifically for all these boutique markets that just bolt into the sales force i just don't think it's i think going back to what i said before keep the main thing the main thing that's that's my motto of all this the main thing for the main thing for salesforce is large enterprise organizations and they've got the app store maybe there is bolt-ons for other cr for functionality that we're we're talking about here within the south you know well i i think the marketing team over at salesforce is just just lacking man they're just like not looking at the big picture they they really don't see that all these little small boutiques are going to be bigger boutiques and it's a large revenue stream we're trying to help them here well salesforce dear mark dear mark betty off i think salesforce are going to be just fine and they're more likely to go after ford than i suppose hotels are a large organization's right but i still would rather have ford and mercedes as a customer we're in a large enterprise crm as opposed to go after i suppose marriott murray's they've got lots of uh individuals working there right that would be logging in and out i the thing is look i'm trying to democratize like i like that we use that word like to democratize the power of the crm for all the small market niches because i'm always looking out for the little guy have you ever come across this then i'm going to google it now again there's a lot of googling on this show we'll wrap up the google in a second but are there no open source crms that are applicable for i guess small medium organizations because that seems like the solution that you're talking about to democracize is it open source technology is the answer and over the next 20 years there'll be so much open source of everything that we won't have to necessarily rely on uh large organizations and large organizations will be producing open source software themselves and and the value that they'll be adding to it will be uh it's hosted on our servers it's reliable you're using our safe and secure login as opposed to hosting it yourself and trying to faff around with all of that but i i feel like the software side of things will become open source so i'll just google open source crm because that's probably the answer that um i know as you described it that's what i've been looking for i'm just thinking they're missing out there's got to be i got to believe we're going to have to dig into this before the next show i'm going to dig into the uh you know does somebody like salesforce pipedrive or some of these other crm companies microsoft dynamics do they have you know application apis that are specific to an industry i'm going to make it out here i'm just going to ask i got to believe they do i'll ask salesforce and hubspot that's the easiest answer salesforce yeah dear about boutique there we go in real time scribbling stuff down in the show notes [Music] you